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Ushers, Lobby Attendants, & Ticket Takers
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CheckoutCareers.com
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Ushers, Lobby Attendants, & Ticket Takers
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Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Far Vision| | The ability to see details at a distance. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Night Vision| | The ability to see under low light conditions. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Glare Sensitivity| | The ability to see objects in the presence of glare or bright lighting. |
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Peripheral Vision| | The ability to see objects or movement of objects to one's side when the eyes are looking ahead. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Sound Localization| | The ability to tell the direction from which a sound originated. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Interests
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Wages
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| District of Columbia | $20,340.00 |
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| North Carolina | $13,420.00 |
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| South Carolina | $13,160.00 |
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Related Careers
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Cooks, Fast Food| | Prepare and cook food in a fast food restaurant with a limited menu. Duties of the cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment. |
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Counter Attendants, Cafeteria, Food Concession, & Coffee Shop| | Serve food to diners at counter or from a steam table. |
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Dining Room & Cafeteria Attendants & Bartender Helpers| | Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons. |
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Food Servers, Nonrestaurant| | Serve food to patrons outside of a restaurant environment, such as in hotels, hospital rooms, or cars. |
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Hotel, Motel, & Resort Desk Clerks| | Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. |
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Parking Lot Attendants| | Park automobiles or issue tickets for customers in a parking lot or garage. May collect fee. |
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Skills
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Service Orientation| | Actively looking for ways to help people. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Instructing| | Teaching others how to do something. |
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Speaking| | Talking to others to convey information effectively. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Mathematics| | Using mathematics to solve problems. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Time Management| | Managing one's own time and the time of others. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Science| | Using scientific rules and methods to solve problems. |
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Programming| | Writing computer programs for various purposes. |
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Tasks
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| Sell and collect admission tickets and passes from patrons at entertainment events. |
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| Count and record number of tickets collected. |
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| Greet patrons attending entertainment events. |
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| Examine tickets or passes to verify authenticity, using criteria such as color and date issued. |
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| Guide patrons to exits or provide other instructions or assistance in case of emergency. |
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| Maintain order and ensure adherence to safety rules. |
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| Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances. |
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| Provide assistance with patrons' special needs, such as helping those with wheelchairs. |
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| Verify credentials of patrons desiring entrance into press-box and permit only authorized persons to enter. |
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| Direct patrons to restrooms, concession stands and telephones. |
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| Refuse admittance to undesirable persons or persons without tickets or passes. |
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| Settle seating disputes and help solve other customer concerns. |
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| Distribute programs to patrons. |
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| Assist patrons in finding seats, lighting the way with flashlights if necessary. |
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| Schedule and manage volunteer usher corps. |
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| Search for lost articles or for parents of lost children. |
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| Work with others to change advertising displays. |
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| Manage inventory and sale of artist merchandise. |
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| Give door checks to patrons who are temporarily leaving establishments. |
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| Manage informational kiosk and display of event signs and posters. |
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| Page individuals wanted at the box office. |
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Career Activities
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| Handling and Moving Objects |
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| prepare specialty foods |
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| Assisting and Caring for Others |
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| assist handicapped persons |
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| Coordinating the Work and Activities of Others |
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| direct and coordinate activities of workers or staff |
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| Performing for or Working Directly with the Public |
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| assist patrons at entertainment events |
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| assist patrons or passengers to find seats |
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| collect payment |
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| greet customers, guests, visitors, or passengers |
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| provide customer service |
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| provide directions or other information to visitors |
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| serve food or beverages |
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| Communicating with Persons Outside Organization |
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| page or announce information to patrons, passengers or others |
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| Getting Information |
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| receive customer orders |
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| Updating and Using Relevant Knowledge |
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| use inventory control procedures |
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| use oral or written communication techniques |
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| Making Decisions and Solving Problems |
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| authorize entry or exit of individuals |
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| Performing General Physical Activities |
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| deliver or obtain mail, messages, records, food or other items |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| Selling or Influencing Others |
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| sell merchandise |
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| Processing Information |
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| verify ticket or pass |
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| Scheduling Work and Activities |
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| schedule employee work hours |
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| Monitor Processes, Materials, or Surroundings |
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| detect infractions of rules |
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| Evaluating Information to Determine Compliance with Standards |
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| oversee work progress to verify safety or conformance to standards |
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| Identifying Objects, Actions, and Events |
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| recognize customer intoxication |
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| Controlling Machines and Processes |
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| use cash registers |
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| Documenting/Recording Information |
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| maintain production or work records |
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Career Context
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| Contact With Others |
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| Indoors, Environmentally Controlled |
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| Face-to-Face Discussions |
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| Importance of Being Exact or Accurate |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Frequency of Decision Making |
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| Spend Time Standing |
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| Time Pressure |
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| Deal With External Customers |
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| Telephone |
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| Spend Time Making Repetitive Motions |
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| Deal With Unpleasant or Angry People |
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| Public Speaking |
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| Physical Proximity |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Importance of Repeating Same Tasks |
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| Extremely Bright or Inadequate Lighting |
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| Work With Work Group or Team |
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| Outdoors, Exposed to Weather |
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| Outdoors, Under Cover |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Exposed to Hazardous Equipment |
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| Structured versus Unstructured Work |
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| Impact of Decisions on Co-workers or Company Results |
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| Spend Time Sitting |
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| Indoors, Not Environmentally Controlled |
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| Spend Time Walking and Running |
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| Freedom to Make Decisions |
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| Frequency of Conflict Situations |
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| Level of Competition |
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| Spend Time Bending or Twisting the Body |
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| Spend Time Kneeling, Crouching, Stooping, or Crawling |
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| Spend Time Keeping or Regaining Balance |
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| Consequence of Error |
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| Letters and Memos |
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| Electronic Mail |
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| Exposed to Contaminants |
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| Coordinate or Lead Others |
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| In an Open Vehicle or Equipment |
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| Very Hot or Cold Temperatures |
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| Exposed to Disease or Infections |
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| Exposed to Whole Body Vibration |
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| Responsible for Others' Health and Safety |
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| Spend Time Climbing Ladders, Scaffolds, or Poles |
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Career Styles
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Integrity| | Job requires being honest and ethical. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Career Needs
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Working Conditions| | Workers on this job have good working conditions. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Activity| | Workers on this job are busy all the time. |
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Security| | Workers on this job have steady employment. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Independence| | Workers on this job do their work alone. |
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Variety| | Workers on this job have something different to do every day. |
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Authority| | Workers on this job give directions and instructions to others. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Responsibility| | Workers on this job make decisions on their own. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Creativity| | Workers on this job try out their own ideas. |
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Career Values
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