Tellers

Job Description: Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Tellers spend a lot of their time Performing for or Working Directly with the Public. They are naturally good at Oral Comprehension, Oral Expression, Speech Recognition, and Near Vision. Tellers are typically characterized as being Conventional and Enterprising. They are usually very knowledgable about Customer and Personal Service, Mathematics, and Computers and Electronics and are skilled at Active Listening and Critical Thinking.

Work Activities

Performing for or Working Directly with the Public
  
Establishing and Maintaining Interpersonal Relationships
  
Making Decisions and Solving Problems
  
Evaluating Information to Determine Compliance with Standards
  
Updating and Using Relevant Knowledge
  
Resolving Conflicts and Negotiating with Others
  
Interacting With Computers
  
Identifying Objects, Actions, and Events
  
Organizing, Planning, and Prioritizing Work
  
Processing Information
  
Communicating with Supervisors, Peers, or Subordinates
  
Communicating with Persons Outside Organization
  
Monitor Processes, Materials, or Surroundings
  
Getting Information
  
Selling or Influencing Others
  
Handling and Moving Objects
  
Documenting/Recording Information
  
Coaching and Developing Others
  
Interpreting the Meaning of Information for Others
  
Analyzing Data or Information
  
Training and Teaching Others
  
Judging the Qualities of Things, Services, or People
  
Controlling Machines and Processes
  
Performing Administrative Activities
  
Assisting and Caring for Others
  
Thinking Creatively
  
Coordinating the Work and Activities of Others
  
Scheduling Work and Activities
  
Developing and Building Teams
  
Inspecting Equipment, Structures, or Material
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Developing Objectives and Strategies
  
Guiding, Directing, and Motivating Subordinates
  
Performing General Physical Activities
  
Provide Consultation and Advice to Others
  
Monitoring and Controlling Resources
  
Staffing Organizational Units
  
Repairing and Maintaining Mechanical Equipment
  
Repairing and Maintaining Electronic Equipment
  

Abilities

Oral Comprehension
  
Oral Expression
  
Speech Recognition
  
Near Vision
  
Speech Clarity
  
Problem Sensitivity
  
Deductive Reasoning
  
Number Facility
  
Inductive Reasoning
  
Written Comprehension
  
Information Ordering
  
Category Flexibility
  
Mathematical Reasoning
  
Written Expression
  
Perceptual Speed
  
Selective Attention
  
Far Vision
  
Flexibility of Closure
  
Time Sharing
  
Finger Dexterity
  
Fluency of Ideas
  
Memorization
  
Control Precision
  
Arm-Hand Steadiness
  
Speed of Closure
  
Originality
  
Visual Color Discrimination
  
Manual Dexterity
  
Trunk Strength
  
Visualization
  
Multilimb Coordination
  
Wrist-Finger Speed
  
Response Orientation
  
Speed of Limb Movement
  
Hearing Sensitivity
  
Auditory Attention
  
Reaction Time
  
Static Strength
  
Gross Body Coordination
  
Stamina
  
Rate Control
  
Depth Perception
  

Interests

Conventional
  
Enterprising
  
Realistic
  
Social
  
Investigative
  
Artistic
  

Knowledge

Customer and Personal Service
  
Mathematics
  
Computers and Electronics
  
Clerical
  
Sales and Marketing
  
English Language
  
Public Safety and Security
  
Education and Training
  
Economics and Accounting
  
Law and Government
  
Communications and Media
  
Administration and Management
  
Production and Processing
  
Psychology
  
Personnel and Human Resources
  
Sociology and Anthropology
  
Foreign Language
  
Therapy and Counseling
  
Telecommunications
  
Engineering and Technology
  
Transportation
  

Wages

Alaska
$28,270  
 
Massachusetts
$27,970  
 
Connecticut
$27,740  
 
Rhode Island
$26,340  
 
District of Columbia
$26,140  
 
Nevada
$26,110  
 
Vermont
$25,980  
 
Maryland
$25,880  
 
California
$25,830  
 
Virginia
$25,790  
 
Washington
$25,690  
 
New York
$25,640  
 
Georgia
$25,580  
 
New Jersey
$25,390  
 
New Hampshire
$25,380  
 
Oregon
$25,290  
 
Colorado
$25,270  
 
Hawaii
$25,010  
 
Florida
$24,960  
 
South Carolina
$24,880  
 
North Carolina
$24,670  
 
Illinois
$24,510  
 
Arizona
$24,430  
 
Delaware
$24,240  
 
Pennsylvania
$24,050  
 
Minnesota
$24,010  
 
Iowa
$23,770  
 
Michigan
$23,650  
 
Maine
$23,530  
 
North Dakota
$23,370  
 
Tennessee
$23,320  
 
Idaho
$23,220  
 
Wisconsin
$23,170  
 
Utah
$23,160  
 
Wyoming
$23,140  
 
Ohio
$23,050  
 
Texas
$22,810  
 
Montana
$22,610  
 
Indiana
$22,480  
 
South Dakota
$22,460  
 
Alabama
$22,350  
 
Nebraska
$22,340  
 
Mississippi
$22,310  
 
Missouri
$22,250  
 
Kansas
$22,030  
 
Kentucky
$21,890  
 
Louisiana
$21,700  
 
Arkansas
$21,500  
 
Guam
$21,500  
 
New Mexico
$21,350  
 
Oklahoma
$21,340  
 
West Virginia
$19,550  
 
Virgin Islands
$18,970  
 
Puerto Rico
$17,380  
 

Skills

Active Listening
  
Critical Thinking
  
Service Orientation
  
Reading Comprehension
  
Speaking
  
Writing
  
Mathematics
  
Judgment and Decision Making
  
Instructing
  
Active Learning
  
Complex Problem Solving
  
Monitoring
  
Social Perceptiveness
  
Time Management
  
Coordination
  
Learning Strategies
  
Negotiation
  
Management of Personnel Resources
  
Persuasion
  
Operation Monitoring
  
Systems Analysis
  
Systems Evaluation
  
Operation and Control
  
Quality Control Analysis
  

Work Values

Relationships
  
Support
  
Independence
  
Working Conditions
  
Achievement
  
Recognition
  

Work Styles

Attention to Detail
  
Integrity
  
Dependability
  
Cooperation
  
Self Control
  
Concern for Others
  
Stress Tolerance
  
Initiative
  
Adaptability/Flexibility
  
Achievement/Effort
  
Persistence
  
Independence
  
Social Orientation
  
Analytical Thinking
  
Leadership
  
Innovation
  

Related University Degree Programs

Work Context

Contact With Others
  
Telephone
  
Importance of Being Exact or Accurate
  
Face-to-Face Discussions
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Frequency of Decision Making
  
Indoors, Environmentally Controlled
  
Physical Proximity
  
Impact of Decisions on Co-workers or Company Results
  
Deal With Unpleasant or Angry People
  
Structured versus Unstructured Work
  
Coordinate or Lead Others
  
Spend Time Making Repetitive Motions
  
Freedom to Make Decisions
  
Consequence of Error
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Electronic Mail
  
Time Pressure
  
Responsibility for Outcomes and Results
  
Spend Time Sitting
  
Frequency of Conflict Situations
  
Letters and Memos
  
Level of Competition
  
Degree of Automation
  
Responsible for Others' Health and Safety
  
Spend Time Walking and Running
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Pace Determined by Speed of Equipment
  
Spend Time Bending or Twisting the Body
  
Duration of Typical Work Week
  
Exposed to Contaminants
  
Deal With Physically Aggressive People
  
Public Speaking
  
Exposed to Disease or Infections
  
In an Enclosed Vehicle or Equipment
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Extremely Bright or Inadequate Lighting
  
Cramped Work Space, Awkward Positions
  
Outdoors, Exposed to Weather
  
Spend Time Keeping or Regaining Balance
  
Very Hot or Cold Temperatures
  
Outdoors, Under Cover
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Work Schedules
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Radiation
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-About half the time-

Spend Time Standing
  
Spend Time Sitting
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  
Spend Time Making Repetitive Motions
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Standing
  
Spend Time Bending or Twisting the Body
  
Spend Time Walking and Running
  
Spend Time Keeping or Regaining Balance
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Every day-

Telephone
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Frequency of Decision Making
  
Electronic Mail
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Exposed to Disease or Infections
  
Exposed to Contaminants
  
Extremely Bright or Inadequate Lighting
  
In an Enclosed Vehicle or Equipment
  
Public Speaking
  
Cramped Work Space, Awkward Positions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Deal With External Customers
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Deal With External Customers
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Coordinate or Lead Others
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Spend Time Bending or Twisting the Body
  
Spend Time Standing
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Keeping or Regaining Balance
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Standing
  
Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Never-

In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Exposed to Radiation
  
Exposed to Hazardous Conditions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  
Cramped Work Space, Awkward Positions
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
In an Enclosed Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Public Speaking
  
Spend Time Bending or Twisting the Body
  
Deal With Physically Aggressive People
  
Electronic Mail
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Indoors, Environmentally Controlled
  
Spend Time Making Repetitive Motions
  
Letters and Memos
  
Frequency of Conflict Situations
  
Time Pressure
  
Frequency of Decision Making
  
Spend Time Walking and Running
  
Spend Time Sitting
  
Spend Time Standing
  
Telephone
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Deal With External Customers
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Deal With Unpleasant or Angry People
  
Time Pressure
  
Letters and Memos
  
Frequency of Conflict Situations
  
Deal With Physically Aggressive People
  
Very Hot or Cold Temperatures
  
Exposed to Contaminants
  
Extremely Bright or Inadequate Lighting
  
Frequency of Decision Making
  
Face-to-Face Discussions
  
Public Speaking
  
Electronic Mail
  
Outdoors, Under Cover
  
Indoors, Not Environmentally Controlled
  
Outdoors, Exposed to Weather
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
In an Enclosed Vehicle or Equipment
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to High Places
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  

-Once a week or more but not every day-

Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Frequency of Decision Making
  
Electronic Mail
  
Letters and Memos
  
Time Pressure
  
Face-to-Face Discussions
  
Exposed to Contaminants
  
Exposed to Disease or Infections
  
Telephone
  
Deal With Physically Aggressive People
  
In an Enclosed Vehicle or Equipment
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Cramped Work Space, Awkward Positions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Public Speaking
  

-Once a year or more but not every month-

Deal With Physically Aggressive People
  
Public Speaking
  
Letters and Memos
  
Outdoors, Exposed to Weather
  
Time Pressure
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Extremely Bright or Inadequate Lighting
  
Outdoors, Under Cover
  
Exposed to Disease or Infections
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
In an Enclosed Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Cramped Work Space, Awkward Positions
  
Indoors, Not Environmentally Controlled
  
Exposed to Contaminants
  
Telephone
  
Electronic Mail
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to High Places
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Coordinate or Lead Others
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Order a supply of cash to meet daily needs.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Prepare and verify cashier's checks.
  
Sort and file deposit slips and checks.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Identify transaction mistakes when debits and credits do not balance.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  

- Importance Supplemental-

Process and maintain records of customer loans.
  
Count, verify, and post armored car deposits.
  
Monitor bank vaults to ensure cash balances are correct.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Issue checks to bond owners in settlement of transactions.
  
Compute financial fees, interest, and service charges.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Prepare work schedules for staff.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  

- Relevance of Task Core-

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  
Prepare and verify cashier's checks.
  
Identify transaction mistakes when debits and credits do not balance.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Sort and file deposit slips and checks.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Order a supply of cash to meet daily needs.
  

- Relevance of Task Supplemental-

Monitor bank vaults to ensure cash balances are correct.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Issue checks to bond owners in settlement of transactions.
  
Count, verify, and post armored car deposits.
  
Compute financial fees, interest, and service charges.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Process and maintain records of customer loans.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  
Prepare work schedules for staff.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  

-Daily Frequency of Task (Categories 1-7) Core-

Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Identify transaction mistakes when debits and credits do not balance.
  
Sort and file deposit slips and checks.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Prepare and verify cashier's checks.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Order a supply of cash to meet daily needs.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Monitor bank vaults to ensure cash balances are correct.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Compute financial fees, interest, and service charges.
  
Process and maintain records of customer loans.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Prepare work schedules for staff.
  
Issue checks to bond owners in settlement of transactions.
  
Count, verify, and post armored car deposits.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Sort and file deposit slips and checks.
  
Prepare and verify cashier's checks.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Identify transaction mistakes when debits and credits do not balance.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Order a supply of cash to meet daily needs.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Carry out special services for customers, such as ordering bank cards and checks.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Process and maintain records of customer loans.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Issue checks to bond owners in settlement of transactions.
  
Monitor bank vaults to ensure cash balances are correct.
  
Compute financial fees, interest, and service charges.
  
Count, verify, and post armored car deposits.
  
Prepare work schedules for staff.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Order a supply of cash to meet daily needs.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Identify transaction mistakes when debits and credits do not balance.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Prepare and verify cashier's checks.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Sort and file deposit slips and checks.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Count, verify, and post armored car deposits.
  
Issue checks to bond owners in settlement of transactions.
  
Prepare work schedules for staff.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Monitor bank vaults to ensure cash balances are correct.
  
Compute financial fees, interest, and service charges.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Process and maintain records of customer loans.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Order a supply of cash to meet daily needs.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Identify transaction mistakes when debits and credits do not balance.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Prepare and verify cashier's checks.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Sort and file deposit slips and checks.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Process and maintain records of customer loans.
  
Compute financial fees, interest, and service charges.
  
Count, verify, and post armored car deposits.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Issue checks to bond owners in settlement of transactions.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Prepare work schedules for staff.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Monitor bank vaults to ensure cash balances are correct.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Identify transaction mistakes when debits and credits do not balance.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Order a supply of cash to meet daily needs.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Sort and file deposit slips and checks.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Prepare and verify cashier's checks.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Prepare work schedules for staff.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Monitor bank vaults to ensure cash balances are correct.
  
Count, verify, and post armored car deposits.
  
Issue checks to bond owners in settlement of transactions.
  
Compute financial fees, interest, and service charges.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Process and maintain records of customer loans.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Sort and file deposit slips and checks.
  
Prepare and verify cashier's checks.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Order a supply of cash to meet daily needs.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Identify transaction mistakes when debits and credits do not balance.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Perform clerical tasks such as typing, filing, and microfilm photography.
  
Compute financial fees, interest, and service charges.
  
Process and maintain records of customer loans.
  
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  
Issue checks to bond owners in settlement of transactions.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Monitor bank vaults to ensure cash balances are correct.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Count, verify, and post armored car deposits.
  
Prepare work schedules for staff.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  
Order a supply of cash to meet daily needs.
  
Sort and file deposit slips and checks.
  
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  
Arrange monies received in cash boxes and coin dispensers according to denomination.
  
Identify transaction mistakes when debits and credits do not balance.
  
Resolve problems or discrepancies concerning customers' accounts.
  
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  
Carry out special services for customers, such as ordering bank cards and checks.
  
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  
Prepare and verify cashier's checks.
  
Receive and count daily inventories of cash, drafts, and travelers' checks.
  
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  
Quote unit exchange rates, following daily international rate sheets or computer displays.
  
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  
Prepare work schedules for staff.
  
Compute financial fees, interest, and service charges.
  
Count, verify, and post armored car deposits.
  
Monitor bank vaults to ensure cash balances are correct.
  
Issue checks to bond owners in settlement of transactions.
  
Perform clerical tasks such as typing, filing, and microfilm photography.
  
Process and maintain records of customer loans.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  

-Related Work Experience-

None
  
Up to and including 1 month
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses