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Tellers
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CheckoutCareers.com
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Tellers
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Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
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Degrees
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Abilities
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Far Vision| | The ability to see details at a distance. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Rate Control| | The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Wages
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| District of Columbia | $24,330.00 |
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| North Carolina | $21,430.00 |
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| South Carolina | $21,030.00 |
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| Virgin Islands | $17,550.00 |
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Related Careers
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Billing, Cost, & Rate Clerks| | Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines. |
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Cashiers| | Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks. |
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Insurance Claims & Policy Processing Clerks| | Obtain information from insured or designated persons for purpose of settling claim with insurance carrier. |
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Loan Interviewers & Clerks| | Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan. |
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New Accounts Clerks| | Interview persons desiring to open bank accounts. Explain banking services available to prospective customers and assist them in preparing application form. |
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Office Clerks, General| | Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing. |
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Secretaries, Except Legal, Medical, & Executive| | Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. |
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Statement Clerks| | Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts. |
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Skills
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Service Orientation| | Actively looking for ways to help people. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Mathematics| | Using mathematics to solve problems. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Speaking| | Talking to others to convey information effectively. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Time Management| | Managing one's own time and the time of others. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Instructing| | Teaching others how to do something. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Programming| | Writing computer programs for various purposes. |
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Science| | Using scientific rules and methods to solve problems. |
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Tasks
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| Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. |
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| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. |
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| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. |
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| Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. |
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| Monitor bank vaults to ensure cash balances are correct. |
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| Enter customers' transactions into computers to record transactions and issue computer-generated receipts. |
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| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. |
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| Order a supply of cash to meet daily needs. |
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| Identify transaction mistakes when debits and credits do not balance. |
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| Sort and file deposit slips and checks. |
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| Prepare and verify cashier's checks. |
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| Receive and count daily inventories of cash, drafts, and travelers' checks. |
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| Arrange monies received in cash boxes and coin dispensers according to denomination. |
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| Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. |
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| Process and maintain records of customer loans. |
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| Count, verify, and post armored car deposits. |
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| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. |
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| Resolve problems or discrepancies concerning customers' accounts. |
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| Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. |
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| Carry out special services for customers, such as ordering bank cards and checks. |
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| Compute financial fees, interest, and service charges. |
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| Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. |
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| Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. |
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| Perform clerical tasks such as typing, filing, and microfilm photography. |
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| Issue checks to bond owners in settlement of transactions. |
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| Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges. |
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| Quote unit exchange rates, following daily international rate sheets or computer displays. |
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| Prepare work schedules for staff. |
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Tools
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| Accounting machines |
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| Teller terminals |
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| Adding machines |
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| 10-key calculators |
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| Alarm systems |
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| Teller alarms |
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| Vault security alarms |
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| Automatic teller machines ATMs |
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| Check endorsing machines |
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| Check encoders |
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| Official check imprinters |
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| Check writing machines |
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| Checkwriters |
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| Desktop computers |
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| Electronic funds transfer point of sale equipment |
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| Cash advance terminals |
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| Laser printers |
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| Document printers |
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| Mainframe console or dumb terminals |
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| Teller machines |
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| Microfilm cameras |
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| Filmers |
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| Microfilm processors |
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| Microfilmers |
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| Money counting machines |
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| Currency counters |
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| Multi function printers |
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| Check validation printers |
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| Journal printers |
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| Passbook printers |
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| Personal computers |
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| Point of sale POS receipt printers |
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| Receipt printers |
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| Scanners |
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| Videoconferencing systems |
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| Online video terminals |
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Technology
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| Accounting software |
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| Information Technology Incorporated Premier Teller |
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| Southern Data Systems TellerPro |
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| Customer relationship management CRM software |
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| M&I Data Services software |
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| Data base user interface and query software |
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| Total Turnkey Solutions E-Vision |
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| Document management software |
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| Hyland Software OnBase |
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| ISCheck software |
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| Electronic mail software |
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| Microsoft Outlook |
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| Enterprise resource planning ERP software |
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| Jack Henry & Associates Vertex |
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| Internet browser software |
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| Office suite software |
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| Microsoft Office |
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| Spreadsheet software |
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| Microsoft Excel |
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| Word processing software |
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| Microsoft Word |
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Career Activities
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| greet customers, guests, visitors, or passengers |
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| provide customer service |
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| Processing Information |
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| calculate monetary exchange |
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| compile data for financial reports |
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| compute financial data |
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| examine financial documents to verify issue |
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| note discrepancies in financial records |
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| prepare bank deposits |
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| reconcile or balance financial records |
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| verify bank or financial transactions |
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| verify signatures for financial transactions |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| use spreadsheet software |
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| Getting Information |
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| obtain information from individuals |
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| Updating and Using Relevant Knowledge |
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| use oral or written communication techniques |
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| Documenting/Recording Information |
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| maintain account records |
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| Selling or Influencing Others |
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| sell products or services |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| Controlling Machines and Processes |
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| operate business machines |
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| Performing Administrative Activities |
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| maintain records, reports, or files |
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| prepare correspondence relating to financial discrepancies |
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| Guiding, Directing, and Motivating Subordinates |
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| assign work to staff or employees |
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| Monitoring and Controlling Resources |
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| monitor currency, coin, or checks in cash drawer |
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| receive or disburse cash related to payments received |
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Career Context
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| Contact With Others |
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| Face-to-Face Discussions |
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| Telephone |
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| Indoors, Environmentally Controlled |
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| Importance of Being Exact or Accurate |
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| Time Pressure |
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| Importance of Repeating Same Tasks |
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| Spend Time Making Repetitive Motions |
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| Frequency of Decision Making |
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| Work With Work Group or Team |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Electronic Mail |
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| Impact of Decisions on Co-workers or Company Results |
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| Deal With External Customers |
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| Spend Time Standing |
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| Spend Time Sitting |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Letters and Memos |
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| Physical Proximity |
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| Deal With Unpleasant or Angry People |
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| Level of Competition |
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| Spend Time Keeping or Regaining Balance |
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| Exposed to Contaminants |
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| Structured versus Unstructured Work |
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| Consequence of Error |
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| Public Speaking |
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| Frequency of Conflict Situations |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Spend Time Walking and Running |
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| Exposed to Disease or Infections |
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| Spend Time Bending or Twisting the Body |
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| Cramped Work Space, Awkward Positions |
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| Responsible for Others' Health and Safety |
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| Coordinate or Lead Others |
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| Freedom to Make Decisions |
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| In an Enclosed Vehicle or Equipment |
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| Degree of Automation |
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| Pace Determined by Speed of Equipment |
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| Extremely Bright or Inadequate Lighting |
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| Exposed to Radiation |
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| Outdoors, Exposed to Weather |
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Career Styles
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Integrity| | Job requires being honest and ethical. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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| Stress T | | | | |