Telecommunications Equipment Installers and Repairers, Except Line Installers

Job Description: Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Telecommunications Equipment Installers and Repairers, Except Line Installers spend a lot of their time Updating and Using Relevant Knowledge. They are naturally good at Extent Flexibility, Oral Comprehension, Visual Color Discrimination, and Near Vision. Telecommunications Equipment Installers and Repairers, Except Line Installers are typically characterized as being Realistic and Investigative. They are usually very knowledgable about Telecommunications, Customer and Personal Service, and Computers and Electronics and are skilled at Troubleshooting and Critical Thinking.

Work Activities

Updating and Using Relevant Knowledge
  
Performing General Physical Activities
  
Handling and Moving Objects
  
Repairing and Maintaining Electronic Equipment
  
Establishing and Maintaining Interpersonal Relationships
  
Organizing, Planning, and Prioritizing Work
  
Monitor Processes, Materials, or Surroundings
  
Performing for or Working Directly with the Public
  
Thinking Creatively
  
Communicating with Persons Outside Organization
  
Communicating with Supervisors, Peers, or Subordinates
  
Identifying Objects, Actions, and Events
  
Making Decisions and Solving Problems
  
Getting Information
  
Processing Information
  
Inspecting Equipment, Structures, or Material
  
Analyzing Data or Information
  
Controlling Machines and Processes
  
Interacting With Computers
  
Evaluating Information to Determine Compliance with Standards
  
Documenting/Recording Information
  
Operating Vehicles, Mechanized Devices, or Equipment
  
Judging the Qualities of Things, Services, or People
  
Selling or Influencing Others
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Resolving Conflicts and Negotiating with Others
  
Training and Teaching Others
  
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  
Interpreting the Meaning of Information for Others
  
Assisting and Caring for Others
  
Provide Consultation and Advice to Others
  
Scheduling Work and Activities
  
Coordinating the Work and Activities of Others
  
Repairing and Maintaining Mechanical Equipment
  
Monitoring and Controlling Resources
  
Developing Objectives and Strategies
  
Coaching and Developing Others
  
Developing and Building Teams
  
Performing Administrative Activities
  
Guiding, Directing, and Motivating Subordinates
  
Staffing Organizational Units
  

Abilities

Extent Flexibility
  
Oral Comprehension
  
Visual Color Discrimination
  
Near Vision
  
Visualization
  
Oral Expression
  
Written Comprehension
  
Finger Dexterity
  
Information Ordering
  
Deductive Reasoning
  
Problem Sensitivity
  
Far Vision
  
Inductive Reasoning
  
Manual Dexterity
  
Hearing Sensitivity
  
Category Flexibility
  
Arm-Hand Steadiness
  
Speech Clarity
  
Gross Body Equilibrium
  
Multilimb Coordination
  
Selective Attention
  
Speech Recognition
  
Control Precision
  
Auditory Attention
  
Perceptual Speed
  
Flexibility of Closure
  
Time Sharing
  
Originality
  
Reaction Time
  
Trunk Strength
  
Written Expression
  
Response Orientation
  
Fluency of Ideas
  
Memorization
  
Gross Body Coordination
  
Speed of Closure
  
Depth Perception
  
Static Strength
  
Stamina
  
Dynamic Strength
  
Glare Sensitivity
  
Speed of Limb Movement
  
Number Facility
  
Night Vision
  
Spatial Orientation
  
Mathematical Reasoning
  
Rate Control
  
Peripheral Vision
  
Wrist-Finger Speed
  
Sound Localization
  

Interests

Realistic
  
Investigative
  
Conventional
  
Enterprising
  
Social
  
Artistic
  

Knowledge

Telecommunications
  
Customer and Personal Service
  
Computers and Electronics
  
Mechanical
  
Education and Training
  
Mathematics
  
Public Safety and Security
  
Engineering and Technology
  
Clerical
  
English Language
  
Design
  
Administration and Management
  
Production and Processing
  
Communications and Media
  
Transportation
  
Sales and Marketing
  
Law and Government
  
Building and Construction
  
Physics
  
Psychology
  
Geography
  
Personnel and Human Resources
  
Economics and Accounting
  
Chemistry
  
Foreign Language
  
Medicine and Dentistry
  

Wages

New York
$67,110  
 
Massachusetts
$63,940  
 
New Jersey
$62,600  
 
Rhode Island
$61,700  
 
California
$61,000  
 
Illinois
$60,410  
 
Colorado
$59,880  
 
Washington
$59,640  
 
Minnesota
$59,350  
 
Utah
$57,700  
 
Oregon
$57,580  
 
North Dakota
$57,520  
 
New Hampshire
$57,140  
 
Alaska
$56,640  
 
Virginia
$55,600  
 
Georgia
$55,520  
 
Nevada
$54,930  
 
Vermont
$54,910  
 
Missouri
$54,760  
 
Michigan
$54,440  
 
Arizona
$54,070  
 
Arkansas
$53,990  
 
West Virginia
$53,990  
 
Mississippi
$53,720  
 
Tennessee
$53,710  
 
Maine
$53,430  
 
Ohio
$53,050  
 
South Dakota
$52,640  
 
Maryland
$52,330  
 
Alabama
$52,310  
 
District of Columbia
$52,170  
 
Idaho
$52,010  
 
Indiana
$51,720  
 
Delaware
$51,630  
 
Iowa
$51,420  
 
Louisiana
$51,210  
 
Nebraska
$49,930  
 
North Carolina
$49,770  
 
Kentucky
$49,700  
 
Wisconsin
$49,310  
 
Kansas
$49,230  
 
Florida
$49,140  
 
Texas
$48,470  
 
Virgin Islands
$48,410  
 
Hawaii
$47,890  
 
Pennsylvania
$47,170  
 
South Carolina
$46,810  
 
New Mexico
$46,640  
 
Wyoming
$46,100  
 
Connecticut
$45,810  
 
Oklahoma
$44,380  
 
Montana
$43,340  
 
Guam
$34,850  
 
Puerto Rico
$32,870  
 

Skills

Troubleshooting
  
Critical Thinking
  
Quality Control Analysis
  
Reading Comprehension
  
Active Listening
  
Operation Monitoring
  
Complex Problem Solving
  
Monitoring
  
Repairing
  
Operation and Control
  
Speaking
  
Equipment Selection
  
Active Learning
  
Equipment Maintenance
  
Systems Analysis
  
Service Orientation
  
Systems Evaluation
  
Coordination
  
Judgment and Decision Making
  
Installation
  
Writing
  
Instructing
  
Learning Strategies
  
Time Management
  
Persuasion
  
Management of Personnel Resources
  
Social Perceptiveness
  
Mathematics
  
Negotiation
  
Operations Analysis
  
Science
  
Programming
  
Technology Design
  
Management of Material Resources
  
Management of Financial Resources
  

Work Values

Support
  
Independence
  
Working Conditions
  
Relationships
  
Achievement
  
Recognition
  

Work Styles

Dependability
  
Attention to Detail
  
Integrity
  
Self Control
  
Cooperation
  
Analytical Thinking
  
Independence
  
Stress Tolerance
  
Adaptability/Flexibility
  
Initiative
  
Concern for Others
  
Persistence
  
Innovation
  
Leadership
  
Achievement/Effort
  
Social Orientation
  

Related University Degree Programs

Work Context

Telephone
  
In an Enclosed Vehicle or Equipment
  
Face-to-Face Discussions
  
Contact With Others
  
Freedom to Make Decisions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
Deal With External Customers
  
Frequency of Decision Making
  
Cramped Work Space, Awkward Positions
  
Structured versus Unstructured Work
  
Impact of Decisions on Co-workers or Company Results
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Time Pressure
  
Very Hot or Cold Temperatures
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Extremely Bright or Inadequate Lighting
  
Indoors, Environmentally Controlled
  
Spend Time Standing
  
Exposed to High Places
  
Spend Time Making Repetitive Motions
  
Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  
Exposed to Hazardous Equipment
  
Deal With Unpleasant or Angry People
  
Level of Competition
  
Electronic Mail
  
Frequency of Conflict Situations
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Coordinate or Lead Others
  
Exposed to Hazardous Conditions
  
Physical Proximity
  
Spend Time Bending or Twisting the Body
  
Indoors, Not Environmentally Controlled
  
Letters and Memos
  
Spend Time Walking and Running
  
Consequence of Error
  
Importance of Repeating Same Tasks
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Outdoors, Under Cover
  
Exposed to Disease or Infections
  
Duration of Typical Work Week
  
Spend Time Keeping or Regaining Balance
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
In an Open Vehicle or Equipment
  
Public Speaking
  
Deal With Physically Aggressive People
  
Exposed to Whole Body Vibration
  
Degree of Automation
  
Pace Determined by Speed of Equipment
  
Work Schedules
  
Exposed to Radiation
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-About half the time-

Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Standing
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Walking and Running
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  

-Every day-

In an Enclosed Vehicle or Equipment
  
Face-to-Face Discussions
  
Telephone
  
Outdoors, Exposed to Weather
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Contaminants
  
Frequency of Decision Making
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Electronic Mail
  
Very Hot or Cold Temperatures
  
Exposed to Hazardous Conditions
  
Cramped Work Space, Awkward Positions
  
Time Pressure
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Indoors, Not Environmentally Controlled
  
Exposed to High Places
  
Extremely Bright or Inadequate Lighting
  
Letters and Memos
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
In an Open Vehicle or Equipment
  
Public Speaking
  
Outdoors, Under Cover
  
Exposed to Disease or Infections
  
Exposed to Whole Body Vibration
  
Exposed to Radiation
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Deal With External Customers
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Work With Work Group or Team
  
Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Sitting
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  

-Limited freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Standing
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Walking and Running
  
Spend Time Sitting
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Making Repetitive Motions
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Never-

Exposed to Radiation
  
Exposed to Whole Body Vibration
  
Public Speaking
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Deal With Physically Aggressive People
  
Outdoors, Under Cover
  
Exposed to Disease or Infections
  
Electronic Mail
  
Spend Time Keeping or Regaining Balance
  
Exposed to Hazardous Equipment
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  
Extremely Bright or Inadequate Lighting
  
Indoors, Environmentally Controlled
  
Letters and Memos
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Walking and Running
  
Outdoors, Exposed to Weather
  
Exposed to High Places
  
Very Hot or Cold Temperatures
  
Face-to-Face Discussions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Spend Time Sitting
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
In an Enclosed Vehicle or Equipment
  
Frequency of Decision Making
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Exposed to Contaminants
  
Frequency of Conflict Situations
  
Cramped Work Space, Awkward Positions
  
Time Pressure
  
Telephone
  
Spend Time Standing
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Deal With Unpleasant or Angry People
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Frequency of Conflict Situations
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to High Places
  
Exposed to Disease or Infections
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Indoors, Environmentally Controlled
  
Exposed to Contaminants
  
Exposed to Hazardous Equipment
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Public Speaking
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Letters and Memos
  
Outdoors, Under Cover
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Frequency of Decision Making
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Very Hot or Cold Temperatures
  
Telephone
  
Exposed to Hazardous Conditions
  
Indoors, Not Environmentally Controlled
  
Deal With Physically Aggressive People
  
In an Enclosed Vehicle or Equipment
  
Face-to-Face Discussions
  
Exposed to Radiation
  
Outdoors, Exposed to Weather
  
Electronic Mail
  

-Once a week or more but not every day-

Cramped Work Space, Awkward Positions
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Extremely Bright or Inadequate Lighting
  
Very Hot or Cold Temperatures
  
Time Pressure
  
Frequency of Decision Making
  
Deal With Unpleasant or Angry People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Electronic Mail
  
Exposed to High Places
  
Exposed to Contaminants
  
Outdoors, Under Cover
  
Frequency of Conflict Situations
  
Indoors, Not Environmentally Controlled
  
Indoors, Environmentally Controlled
  
Telephone
  
Letters and Memos
  
Face-to-Face Discussions
  
Exposed to Hazardous Conditions
  
Exposed to Disease or Infections
  
Outdoors, Exposed to Weather
  
Exposed to Hazardous Equipment
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Public Speaking
  
In an Open Vehicle or Equipment
  
Exposed to Whole Body Vibration
  
In an Enclosed Vehicle or Equipment
  
Deal With Physically Aggressive People
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Radiation
  

-Once a year or more but not every month-

Deal With Physically Aggressive People
  
Letters and Memos
  
Deal With Unpleasant or Angry People
  
Exposed to Hazardous Conditions
  
Indoors, Not Environmentally Controlled
  
Frequency of Conflict Situations
  
Exposed to Disease or Infections
  
Exposed to Whole Body Vibration
  
Exposed to High Places
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Time Pressure
  
Very Hot or Cold Temperatures
  
Outdoors, Exposed to Weather
  
Outdoors, Under Cover
  
Exposed to Hazardous Equipment
  
In an Open Vehicle or Equipment
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Public Speaking
  
Frequency of Decision Making
  
Exposed to Radiation
  
Exposed to Contaminants
  
Extremely Bright or Inadequate Lighting
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
In an Enclosed Vehicle or Equipment
  
Telephone
  
Face-to-Face Discussions
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Deal With External Customers
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Note differences in wire and cable colors so that work can be performed correctly.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Drive crew trucks to and from work areas.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Remove loose wires and other debris after work is completed.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Designate cables available for use.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Remove and replace plug-in circuit equipment.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Clean and maintain tools, test equipment, and motor vehicles.
  

- Importance Supplemental-

Program computerized switches and switchboards to provide requested features.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Enter codes needed to correct electronic switching system programming.
  
Perform database verifications, using computers.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Provide input into the design and manufacturing of new equipment.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  

- Relevance of Task Core-

Note differences in wire and cable colors so that work can be performed correctly.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Remove loose wires and other debris after work is completed.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Remove and replace plug-in circuit equipment.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Drive crew trucks to and from work areas.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Designate cables available for use.
  

- Relevance of Task Supplemental-

Perform database verifications, using computers.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Enter codes needed to correct electronic switching system programming.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Program computerized switches and switchboards to provide requested features.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Provide input into the design and manufacturing of new equipment.
  

-Daily Frequency of Task (Categories 1-7) Core-

Clean and maintain tools, test equipment, and motor vehicles.
  
Designate cables available for use.
  
Drive crew trucks to and from work areas.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Remove loose wires and other debris after work is completed.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Note differences in wire and cable colors so that work can be performed correctly.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Remove and replace plug-in circuit equipment.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Perform database verifications, using computers.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Program computerized switches and switchboards to provide requested features.
  
Enter codes needed to correct electronic switching system programming.
  
Provide input into the design and manufacturing of new equipment.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Drive crew trucks to and from work areas.
  
Note differences in wire and cable colors so that work can be performed correctly.
  
Remove loose wires and other debris after work is completed.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Designate cables available for use.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Remove and replace plug-in circuit equipment.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Measure distances from landmarks to identify exact installation sites for equipment.
  
Program computerized switches and switchboards to provide requested features.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Perform database verifications, using computers.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Enter codes needed to correct electronic switching system programming.
  
Provide input into the design and manufacturing of new equipment.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Dig holes or trenches as necessary for equipment installation and access.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Designate cables available for use.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Remove and replace plug-in circuit equipment.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Remove loose wires and other debris after work is completed.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Note differences in wire and cable colors so that work can be performed correctly.
  
Drive crew trucks to and from work areas.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Provide input into the design and manufacturing of new equipment.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Program computerized switches and switchboards to provide requested features.
  
Enter codes needed to correct electronic switching system programming.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Perform database verifications, using computers.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Remove and replace plug-in circuit equipment.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Remove loose wires and other debris after work is completed.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Designate cables available for use.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Note differences in wire and cable colors so that work can be performed correctly.
  
Drive crew trucks to and from work areas.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Measure distances from landmarks to identify exact installation sites for equipment.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Program computerized switches and switchboards to provide requested features.
  
Perform database verifications, using computers.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Enter codes needed to correct electronic switching system programming.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Provide input into the design and manufacturing of new equipment.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Remove and replace plug-in circuit equipment.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Designate cables available for use.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Remove loose wires and other debris after work is completed.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Note differences in wire and cable colors so that work can be performed correctly.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Drive crew trucks to and from work areas.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Dig holes or trenches as necessary for equipment installation and access.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Enter codes needed to correct electronic switching system programming.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Provide input into the design and manufacturing of new equipment.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Program computerized switches and switchboards to provide requested features.
  
Perform database verifications, using computers.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Note differences in wire and cable colors so that work can be performed correctly.
  
Remove loose wires and other debris after work is completed.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Drive crew trucks to and from work areas.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Designate cables available for use.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Remove and replace plug-in circuit equipment.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Perform database verifications, using computers.
  
Enter codes needed to correct electronic switching system programming.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Maintain computer and manual records pertaining to facilities and equipment.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Program computerized switches and switchboards to provide requested features.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Provide input into the design and manufacturing of new equipment.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  
Test connections to ensure that power supplies are adequate and that communications links function.
  
Remove and replace plug-in circuit equipment.
  
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  
Note differences in wire and cable colors so that work can be performed correctly.
  
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  
Inspect equipment on a regular basis in order to ensure proper functioning.
  
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  
Designate cables available for use.
  
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  
Clean and maintain tools, test equipment, and motor vehicles.
  
Drive crew trucks to and from work areas.
  
Remove loose wires and other debris after work is completed.
  
Collaborate with other workers in order to locate and correct malfunctions.
  
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Provide input into the design and manufacturing of new equipment.
  
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  
Place intercept circuits on terminals to handle vacant lines in central office installations.
  
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  
Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  
Enter codes needed to correct electronic switching system programming.
  
Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  
Dig holes or trenches as necessary for equipment installation and access.
  
Program computerized switches and switchboards to provide requested features.
  
Perform database verifications, using computers.
  
Measure distances from landmarks to identify exact installation sites for equipment.
  
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  
Maintain computer and manual records pertaining to facilities and equipment.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 10 years
  
Over 10 years
  

-On-the-Job Training-

Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 10 years
  

-Related Work Experience-

None
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 6 years, up to and including 8 years
  
Over 10 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)