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Statement Clerks
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CheckoutCareers.com
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Statement Clerks
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Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
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Degrees
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Far Vision| | The ability to see details at a distance. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Knowledge
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Wages
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| District of Columbia | $35,320.00 |
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| North Carolina | $27,130.00 |
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| South Carolina | $25,580.00 |
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| Virgin Islands | $21,120.00 |
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Related Careers
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Credit Authorizers| | Authorize credit charges against customers' accounts. |
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Insurance Claims & Policy Processing Clerks| | Obtain information from insured or designated persons for purpose of settling claim with insurance carrier. |
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Mail Clerks & Mail Machine Operators, Except Postal Service| | Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms. |
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Municipal Clerks| | Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs. |
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New Accounts Clerks| | Interview persons desiring to open bank accounts. Explain banking services available to prospective customers and assist them in preparing application form. |
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Office Clerks, General| | Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing. |
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Order Fillers, Wholesale & Retail Sales| | Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment. |
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Procurement Clerks| | Compile information and records to draw up purchase orders for procurement of materials and services. |
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Skills
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Instructing| | Teaching others how to do something. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Mathematics| | Using mathematics to solve problems. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Speaking| | Talking to others to convey information effectively. |
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Time Management| | Managing one's own time and the time of others. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Service Orientation| | Actively looking for ways to help people. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Science| | Using scientific rules and methods to solve problems. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Programming| | Writing computer programs for various purposes. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Tasks
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| Encode and cancel checks, using bank machines. |
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| Take orders for imprinted checks. |
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| Compare previously prepared bank statements with canceled checks, and reconcile discrepancies. |
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| Verify signatures and required information on checks. |
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| Post stop-payment notices in order to prevent payment of protested checks. |
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| Maintain files of canceled checks and customers' signatures. |
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| Match statements with batches of canceled checks by account numbers. |
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| Weigh envelopes containing statements in order to determine correct postage and affix postage using stamps or metering equipment. |
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| Load machines with statements, cancelled checks, and envelopes in order to prepare statements for distribution to customers, or stuff envelopes by hand. |
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| Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary. |
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| Route statements for mailing or over-the-counter delivery to customers. |
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| Monitor equipment in order to ensure proper operation. |
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| Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems. |
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Career Activities
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| Performing Administrative Activities |
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| fill out business or government forms |
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| maintain inventory of office forms |
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| maintain records, reports, or files |
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| prepare correspondence relating to financial discrepancies |
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| type letters or correspondence |
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| Updating and Using Relevant Knowledge |
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| use telephone communication techniques |
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| Processing Information |
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| compile data for financial reports |
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| detect discrepancies on records or reports |
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| examine financial documents to verify issue |
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| reconcile or balance financial records |
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| verify signatures for financial transactions |
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| Getting Information |
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| obtain financial information from individuals |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Evaluating Information to Determine Compliance with Standards |
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| examine documents for completeness, accuracy, or conformance to standards |
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| inspect outgoing mail for conformance to standards or accuracy |
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| Monitor Processes, Materials, or Surroundings |
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| monitor operation of document sorting machine |
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| monitor operation of mail preparation or handling machines |
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| Controlling Machines and Processes |
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| operate business machines |
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| process mail through postage machine |
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| Selling or Influencing Others |
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| sell products or services |
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Career Context
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| Structured versus Unstructured Work |
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| Telephone |
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| Spend Time Sitting |
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| Importance of Repeating Same Tasks |
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| Face-to-Face Discussions |
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| Time Pressure |
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| Importance of Being Exact or Accurate |
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| Contact With Others |
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| Electronic Mail |
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| Freedom to Make Decisions |
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| Indoors, Environmentally Controlled |
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| Frequency of Decision Making |
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| Impact of Decisions on Co-workers or Company Results |
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| Spend Time Making Repetitive Motions |
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| Coordinate or Lead Others |
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| Responsibility for Outcomes and Results |
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| Level of Competition |
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| Public Speaking |
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| Responsible for Others' Health and Safety |
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| Spend Time Bending or Twisting the Body |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Letters and Memos |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| In an Enclosed Vehicle or Equipment |
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| Deal With External Customers |
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| Work With Work Group or Team |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Consequence of Error |
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| Pace Determined by Speed of Equipment |
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| Exposed to Radiation |
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| Spend Time Keeping or Regaining Balance |
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| Cramped Work Space, Awkward Positions |
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| Exposed to Contaminants |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Spend Time Standing |
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| Degree of Automation |
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| Outdoors, Exposed to Weather |
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Career Styles
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Integrity| | Job requires being honest and ethical. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Career Needs
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Working Conditions| | Workers on this job have good working conditions. |
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Activity| | Workers on this job are busy all the time. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Security| | Workers on this job have steady employment. |
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Independence| | Workers on this job do their work alone. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Responsibility| | Workers on this job make decisions on their own. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Variety| | Workers on this job have something different to do every day. |
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Authority| | Workers on this job give directions and instructions to others. |
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Creativity| | Workers on this job try out their own ideas. |
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Career Values
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Support| | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
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Relationships| | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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Working Conditions| | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
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Achievement| | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
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Recognition| | Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. |
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Independence| | Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
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