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Social & Human Service Assistants
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Social & Human Service Assistants
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Assist professionals from a wide variety of fields, such as psychology, rehabilitation, or social work, to provide client services, as well as support for families. May assist clients in identifying available benefits and social and community services and help clients obtain them. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or adult daycare.
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Degrees
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Abilities
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Far Vision| | The ability to see details at a distance. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Glare Sensitivity| | The ability to see objects in the presence of glare or bright lighting. |
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Night Vision| | The ability to see under low light conditions. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Sound Localization| | The ability to tell the direction from which a sound originated. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Peripheral Vision| | The ability to see objects or movement of objects to one's side when the eyes are looking ahead. |
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Interests
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Wages
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| District of Columbia | $32,870.00 |
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| North Carolina | $24,440.00 |
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| South Carolina | $21,000.00 |
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| Virgin Islands | $20,600.00 |
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Related Careers
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Child, Family, & School Social Workers| | Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist single parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers on how to deal with problem children. |
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Occupational Therapists| | Assess, plan, organize, and participate in rehabilitative programs that help restore vocational, homemaking, and daily living skills, as well as general independence, to disabled persons. |
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Personal & Home Care Aides| | Assist elderly or disabled adults with daily living activities at the person's home or in a daytime non-residential facility. Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals. May provide meals and supervised activities at non-residential care facilities. May advise families, the elderly, and disabled on such things as nutrition, cleanliness, and household utilities. |
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Residential Advisors| | Coordinate activities for residents of boarding schools, college fraternities or sororities, college dormitories, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May refer residents to counseling resources if needed. |
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Skills
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Speaking| | Talking to others to convey information effectively. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Service Orientation| | Actively looking for ways to help people. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Time Management| | Managing one's own time and the time of others. |
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Instructing| | Teaching others how to do something. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Mathematics| | Using mathematics to solve problems. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Science| | Using scientific rules and methods to solve problems. |
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Programming| | Writing computer programs for various purposes. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Tasks
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| Provide information and refer individuals to public or private agencies or community services for assistance. |
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| Oversee day-to-day group activities of residents in institution. |
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| Keep records and prepare reports for owner or management concerning visits with clients. |
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| Interview individuals and family members to compile information on social, educational, criminal, institutional, or drug history. |
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| Meet with youth groups to acquaint them with consequences of delinquent acts. |
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| Visit individuals in homes or attend group meetings to provide information on agency services, requirements and procedures. |
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| Transport and accompany clients to shopping areas or to appointments, using automobile. |
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| Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping. |
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| Explain rules established by owner or management, such as sanitation and maintenance requirements, and parking regulations. |
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| Observe and discuss meal preparation and suggest alternate methods of food preparation. |
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| Demonstrate use and care of equipment for tenant use. |
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| Consult with supervisor concerning programs for individual families. |
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| Monitor free, supplementary meal program to ensure cleanliness of facility and that eligibility guidelines are met for persons receiving meals. |
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| Observe clients' food selections and recommend alternate economical and nutritional food choices. |
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| Inform tenants of facilities, such as laundries and playgrounds. |
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| Submit reports and review reports or problems with superior. |
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| Care for children in client's home during client's appointments. |
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| Assist in locating housing for displaced individuals. |
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| Assist clients with preparation of forms, such as tax or rent forms. |
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| Assist in planning of food budget, using charts and sample budgets. |
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Career Activities
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| Establishing and Maintaining Interpersonal Relationships |
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| relate to clients' socioeconomic conditions |
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| Assisting and Caring for Others |
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| attend to or care for children |
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| empathize with others during counseling or related services |
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| work with persons with mental disabilities or illnesses |
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| Performing for or Working Directly with the Public |
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| provide information about facilities |
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| Coordinating the Work and Activities of Others |
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| coordinate social service activities with resource providers |
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| Updating and Using Relevant Knowledge |
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| maintain awareness of social trends |
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| Getting Information |
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| obtain financial information from individuals |
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| obtain information from clients, customers, or patients |
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| Updating and Using Relevant Knowledge |
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| use interpersonal communication techniques |
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| use interviewing procedures |
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| use knowledge of food handling rules |
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| use teaching techniques |
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| Communicating with Persons Outside Organization |
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| communicate visually or verbally |
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| make presentations |
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| Training and Teaching Others |
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| demonstrate or explain assembly or use of equipment |
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| teach correct eating habits |
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| teach food or nutrition principles |
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| Making Decisions and Solving Problems |
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| determine program eligibility |
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| determine social service program status |
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| Provide Consultation and Advice to Others |
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| advise clients on financial matters |
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| advise clients or customers |
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| advise families with household problems |
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| Interpreting the Meaning of Information for Others |
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| explain rules, policies or regulations |
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| Processing Information |
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| compile data related to social service programs |
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| Performing Administrative Activities |
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| fill out business or government forms |
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| manage detailed case records in a social work setting |
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| prepare reports |
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| Documenting/Recording Information |
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| record client's personal data |
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| Guiding, Directing, and Motivating Subordinates |
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| motivate people |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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Career Context
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| Telephone |
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| Face-to-Face Discussions |
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| Work With Work Group or Team |
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| Contact With Others |
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| Indoors, Environmentally Controlled |
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| Freedom to Make Decisions |
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| Letters and Memos |
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| Electronic Mail |
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| Impact of Decisions on Co-workers or Company Results |
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| Structured versus Unstructured Work |
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| Responsible for Others' Health and Safety |
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| Importance of Being Exact or Accurate |
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| Frequency of Decision Making |
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| Responsibility for Outcomes and Results |
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| Deal With External Customers |
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| Spend Time Sitting |
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| Consequence of Error |
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| Extremely Bright or Inadequate Lighting |
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| Physical Proximity |
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| Importance of Repeating Same Tasks |
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| Frequency of Conflict Situations |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Time Pressure |
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| Coordinate or Lead Others |
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| In an Enclosed Vehicle or Equipment |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Deal With Unpleasant or Angry People |
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| Outdoors, Exposed to Weather |
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| Deal With Physically Aggressive People |
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| Indoors, Not Environmentally Controlled |
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| Outdoors, Under Cover |
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| Very Hot or Cold Temperatures |
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| Spend Time Keeping or Regaining Balance |
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| Exposed to Disease or Infections |
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| Exposed to Contaminants |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Spend Time Making Repetitive Motions |
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| Level of Competition |
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| Spend Time Walking and Running |
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| Spend Time Bending or Twisting the Body |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Exposed to Hazardous Conditions |
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| Cramped Work Space, Awkward Positions |
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Career Styles
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Integrity| | Job requires being honest and ethical. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Career Needs
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Social Service| | Workers on this job have work where they do things for other people. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Activity| | Workers on this job are busy all the time. |
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Variety| | Workers on this job have something different to do every day. |
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Working Conditions| | Workers on this job have good working conditions. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Authority| | Workers on this job give directions and instructions to others. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Security| | Workers on this job have steady employment. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Responsibility| | Workers on this job make decisions on their own. |
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Creativity| | Workers on this job try out their own ideas. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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