Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Job Description: Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products spend a lot of their time Selling or Influencing Others. They are naturally good at Oral Comprehension, Oral Expression, Speech Clarity, and Speech Recognition. Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Customer and Personal Service, Sales and Marketing, and Administration and Management and are skilled at Active Listening and Persuasion.

Work Activities

Selling or Influencing Others
  
Communicating with Persons Outside Organization
  
Establishing and Maintaining Interpersonal Relationships
  
Communicating with Supervisors, Peers, or Subordinates
  
Making Decisions and Solving Problems
  
Getting Information
  
Updating and Using Relevant Knowledge
  
Organizing, Planning, and Prioritizing Work
  
Resolving Conflicts and Negotiating with Others
  
Processing Information
  
Analyzing Data or Information
  
Provide Consultation and Advice to Others
  
Thinking Creatively
  
Monitor Processes, Materials, or Surroundings
  
Documenting/Recording Information
  
Judging the Qualities of Things, Services, or People
  
Developing Objectives and Strategies
  
Monitoring and Controlling Resources
  
Interpreting the Meaning of Information for Others
  
Interacting With Computers
  
Identifying Objects, Actions, and Events
  
Evaluating Information to Determine Compliance with Standards
  
Performing Administrative Activities
  
Scheduling Work and Activities
  
Training and Teaching Others
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Guiding, Directing, and Motivating Subordinates
  
Coaching and Developing Others
  
Coordinating the Work and Activities of Others
  
Inspecting Equipment, Structures, or Material
  
Assisting and Caring for Others
  
Developing and Building Teams
  
Staffing Organizational Units
  
Performing for or Working Directly with the Public
  
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  
Controlling Machines and Processes
  
Performing General Physical Activities
  
Operating Vehicles, Mechanized Devices, or Equipment
  
Repairing and Maintaining Electronic Equipment
  

Abilities

Oral Comprehension
  
Oral Expression
  
Speech Clarity
  
Speech Recognition
  
Written Comprehension
  
Fluency of Ideas
  
Deductive Reasoning
  
Originality
  
Written Expression
  
Near Vision
  
Problem Sensitivity
  
Information Ordering
  
Category Flexibility
  
Inductive Reasoning
  
Memorization
  
Number Facility
  
Far Vision
  
Mathematical Reasoning
  
Flexibility of Closure
  
Visualization
  
Speed of Closure
  
Perceptual Speed
  
Finger Dexterity
  
Selective Attention
  
Visual Color Discrimination
  
Time Sharing
  
Trunk Strength
  
Depth Perception
  
Control Precision
  
Auditory Attention
  
Hearing Sensitivity
  
Multilimb Coordination
  

Interests

Enterprising
  
Conventional
  
Realistic
  
Investigative
  
Social
  
Artistic
  

Knowledge

Customer and Personal Service
  
Sales and Marketing
  
Administration and Management
  
Computers and Electronics
  
Mathematics
  
Clerical
  
Production and Processing
  
English Language
  
Transportation
  
Chemistry
  
Education and Training
  
Economics and Accounting
  
Engineering and Technology
  
Communications and Media
  
Geography
  
Psychology
  
Telecommunications
  
Personnel and Human Resources
  
Physics
  
Mechanical
  
Sociology and Anthropology
  
Biology
  
Public Safety and Security
  
Design
  
Law and Government
  
Foreign Language
  

Wages

New Jersey
$94,760  
 
Massachusetts
$85,480  
 
Virginia
$83,700  
 
New Hampshire
$82,790  
 
Alabama
$82,260  
 
Minnesota
$81,820  
 
Alaska
$81,720  
 
New York
$81,680  
 
Oregon
$80,740  
 
Rhode Island
$80,590  
 
Wyoming
$80,060  
 
Washington
$79,560  
 
California
$78,910  
 
Pennsylvania
$78,050  
 
Wisconsin
$76,150  
 
Idaho
$76,010  
 
Nevada
$75,460  
 
Connecticut
$75,330  
 
Delaware
$75,120  
 
Michigan
$75,040  
 
Texas
$74,440  
 
Maryland
$74,190  
 
Florida
$73,420  
 
Indiana
$72,700  
 
District of Columbia
$72,160  
 
Georgia
$72,050  
 
Arizona
$71,680  
 
Kansas
$71,580  
 
Iowa
$70,850  
 
Kentucky
$70,510  
 
Colorado
$70,500  
 
New Mexico
$69,560  
 
Missouri
$68,900  
 
North Dakota
$68,390  
 
Illinois
$68,070  
 
Nebraska
$66,970  
 
Vermont
$66,270  
 
Ohio
$66,000  
 
Arkansas
$64,730  
 
South Carolina
$62,890  
 
North Carolina
$61,540  
 
Tennessee
$60,900  
 
Utah
$60,610  
 
Louisiana
$59,970  
 
South Dakota
$59,570  
 
Mississippi
$58,850  
 
Maine
$57,710  
 
West Virginia
$54,220  
 
Oklahoma
$54,130  
 
Hawaii
$51,720  
 
Montana
$48,680  
 
Puerto Rico
$39,160  
 

Skills

Active Listening
  
Persuasion
  
Reading Comprehension
  
Speaking
  
Critical Thinking
  
Negotiation
  
Social Perceptiveness
  
Active Learning
  
Judgment and Decision Making
  
Instructing
  
Writing
  
Complex Problem Solving
  
Coordination
  
Service Orientation
  
Monitoring
  
Learning Strategies
  
Mathematics
  
Time Management
  
Systems Analysis
  
Systems Evaluation
  
Management of Personnel Resources
  
Operations Analysis
  
Management of Material Resources
  
Management of Financial Resources
  
Operation Monitoring
  
Technology Design
  
Operation and Control
  
Quality Control Analysis
  
Programming
  
Science
  

Work Values

Independence
  
Achievement
  
Working Conditions
  
Relationships
  
Recognition
  
Support
  

Work Styles

Initiative
  
Independence
  
Persistence
  
Achievement/Effort
  
Dependability
  
Attention to Detail
  
Integrity
  
Stress Tolerance
  
Adaptability/Flexibility
  
Self Control
  
Cooperation
  
Social Orientation
  
Leadership
  
Innovation
  
Concern for Others
  
Analytical Thinking
  

Related University Degree Programs

Work Context

Telephone
  
Contact With Others
  
Deal With External Customers
  
Electronic Mail
  
Face-to-Face Discussions
  
Freedom to Make Decisions
  
Structured versus Unstructured Work
  
Impact of Decisions on Co-workers or Company Results
  
Level of Competition
  
Letters and Memos
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Indoors, Environmentally Controlled
  
Time Pressure
  
Spend Time Sitting
  
Frequency of Decision Making
  
In an Enclosed Vehicle or Equipment
  
Coordinate or Lead Others
  
Frequency of Conflict Situations
  
Physical Proximity
  
Duration of Typical Work Week
  
Deal With Unpleasant or Angry People
  
Importance of Repeating Same Tasks
  
Spend Time Standing
  
Public Speaking
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Degree of Automation
  
Responsibility for Outcomes and Results
  
Outdoors, Exposed to Weather
  
Very Hot or Cold Temperatures
  
Consequence of Error
  
Indoors, Not Environmentally Controlled
  
Spend Time Walking and Running
  
Exposed to Hazardous Conditions
  
Responsible for Others' Health and Safety
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Exposed to Contaminants
  
Spend Time Making Repetitive Motions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Work Schedules
  
Spend Time Bending or Twisting the Body
  
Cramped Work Space, Awkward Positions
  
Outdoors, Under Cover
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Whole Body Vibration
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Pace Determined by Speed of Equipment
  
Deal With Physically Aggressive People
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Exposed to Radiation
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
In an Open Vehicle or Equipment
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-About half the time-

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Every day-

Telephone
  
Face-to-Face Discussions
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Frequency of Decision Making
  
In an Enclosed Vehicle or Equipment
  
Letters and Memos
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Public Speaking
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Frequency of Conflict Situations
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Deal With External Customers
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Sitting
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  

-Never-

Exposed to Radiation
  
In an Open Vehicle or Equipment
  
Exposed to Hazardous Equipment
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Exposed to Whole Body Vibration
  
Exposed to High Places
  
Deal With Physically Aggressive People
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Disease or Infections
  
Extremely Bright or Inadequate Lighting
  
Spend Time Keeping or Regaining Balance
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Outdoors, Under Cover
  
Cramped Work Space, Awkward Positions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Spend Time Bending or Twisting the Body
  
Exposed to Hazardous Conditions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
Spend Time Making Repetitive Motions
  
Very Hot or Cold Temperatures
  
Indoors, Not Environmentally Controlled
  
Public Speaking
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
In an Enclosed Vehicle or Equipment
  
Frequency of Decision Making
  
Spend Time Walking and Running
  
Indoors, Environmentally Controlled
  
Spend Time Standing
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Telephone
  
Spend Time Sitting
  
Time Pressure
  
Face-to-Face Discussions
  
Electronic Mail
  
Letters and Memos
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Frequency of Conflict Situations
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Indoors, Not Environmentally Controlled
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Public Speaking
  
Exposed to Contaminants
  
Letters and Memos
  
Cramped Work Space, Awkward Positions
  
Exposed to Disease or Infections
  
Very Hot or Cold Temperatures
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Outdoors, Exposed to Weather
  
Outdoors, Under Cover
  
Exposed to Hazardous Conditions
  
Frequency of Decision Making
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Extremely Bright or Inadequate Lighting
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to Radiation
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Electronic Mail
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Face-to-Face Discussions
  

-Once a week or more but not every day-

Time Pressure
  
Letters and Memos
  
Frequency of Conflict Situations
  
Outdoors, Exposed to Weather
  
Indoors, Environmentally Controlled
  
Very Hot or Cold Temperatures
  
In an Enclosed Vehicle or Equipment
  
Exposed to Hazardous Conditions
  
Electronic Mail
  
Public Speaking
  
Frequency of Decision Making
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Whole Body Vibration
  
Indoors, Not Environmentally Controlled
  
Extremely Bright or Inadequate Lighting
  
Exposed to Contaminants
  
Cramped Work Space, Awkward Positions
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-Once a year or more but not every month-

Deal With Unpleasant or Angry People
  
Outdoors, Under Cover
  
Extremely Bright or Inadequate Lighting
  
Exposed to Contaminants
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Very Hot or Cold Temperatures
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Cramped Work Space, Awkward Positions
  
Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Outdoors, Exposed to Weather
  
Deal With Physically Aggressive People
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Time Pressure
  
Exposed to High Places
  
Frequency of Decision Making
  
Exposed to Hazardous Conditions
  
Public Speaking
  
In an Enclosed Vehicle or Equipment
  
Letters and Memos
  
Frequency of Conflict Situations
  
In an Open Vehicle or Equipment
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Electronic Mail
  
Exposed to Radiation
  
Exposed to Disease or Infections
  
Telephone
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Very important-

Coordinate or Lead Others
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Quote prices, credit terms and other bid specifications.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Maintain customer records, using automated systems.
  
Negotiate prices and terms of sales and service agreements.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Demonstrate and explain the operation and use of products.
  
Provide customers with ongoing technical support.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Complete expense reports, sales reports, and other paperwork.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Complete product and development training as required.
  

- Importance Supplemental-

Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Arrange for installation and test-operation of machinery.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Sell service contracts for products.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Consult with engineers regarding technical problems.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Obtain building blueprints and specifications for use by engineering departments in bid preparations.
  
Visit establishments such as pharmacies in order to check product sales.
  
Train establishment personnel in equipment use.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  

- Relevance of Task Core-

Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Quote prices, credit terms and other bid specifications.
  
Negotiate prices and terms of sales and service agreements.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Complete expense reports, sales reports, and other paperwork.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Maintain customer records, using automated systems.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Provide customers with ongoing technical support.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Demonstrate and explain the operation and use of products.
  
Complete product and development training as required.
  
Recommend ways for customers to alter product usage in order to improve production.
  

- Relevance of Task Supplemental-

Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Consult with engineers regarding technical problems.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Sell service contracts for products.
  
Arrange for installation and test-operation of machinery.
  
Visit establishments such as pharmacies in order to check product sales.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Train establishment personnel in equipment use.
  
Obtain building blueprints and specifications for use by engineering departments in bid preparations.
  

-Daily Frequency of Task (Categories 1-7) Core-

Provide customers with ongoing technical support.
  
Maintain customer records, using automated systems.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Quote prices, credit terms and other bid specifications.
  
Negotiate prices and terms of sales and service agreements.
  
Demonstrate and explain the operation and use of products.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Complete expense reports, sales reports, and other paperwork.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Complete product and development training as required.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Consult with engineers regarding technical problems.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Sell service contracts for products.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Visit establishments such as pharmacies in order to check product sales.
  
Obtain building blueprints and specifications for use by engineering departments in bid preparations.
  
Train establishment personnel in equipment use.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Arrange for installation and test-operation of machinery.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Quote prices, credit terms and other bid specifications.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Maintain customer records, using automated systems.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Negotiate prices and terms of sales and service agreements.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Demonstrate and explain the operation and use of products.
  
Complete expense reports, sales reports, and other paperwork.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Provide customers with ongoing technical support.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Complete product and development training as required.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Arrange for installation and test-operation of machinery.
  
Sell service contracts for products.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Consult with engineers regarding technical problems.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Train establishment personnel in equipment use.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Visit establishments such as pharmacies in order to check product sales.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Complete expense reports, sales reports, and other paperwork.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Complete product and development training as required.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Demonstrate and explain the operation and use of products.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Provide customers with ongoing technical support.
  
Negotiate prices and terms of sales and service agreements.
  
Quote prices, credit terms and other bid specifications.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Maintain customer records, using automated systems.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Sell service contracts for products.
  
Visit establishments such as pharmacies in order to check product sales.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Arrange for installation and test-operation of machinery.
  
Consult with engineers regarding technical problems.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Train establishment personnel in equipment use.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Prepare sales presentations and proposals that explain product specifications and applications.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Demonstrate and explain the operation and use of products.
  
Complete expense reports, sales reports, and other paperwork.
  
Negotiate prices and terms of sales and service agreements.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Provide customers with ongoing technical support.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Maintain customer records, using automated systems.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Quote prices, credit terms and other bid specifications.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Complete product and development training as required.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Arrange for installation and test-operation of machinery.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Consult with engineers regarding technical problems.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Sell service contracts for products.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Train establishment personnel in equipment use.
  
Visit establishments such as pharmacies in order to check product sales.
  
Obtain building blueprints and specifications for use by engineering departments in bid preparations.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Complete product and development training as required.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Provide customers with ongoing technical support.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Demonstrate and explain the operation and use of products.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Quote prices, credit terms and other bid specifications.
  
Negotiate prices and terms of sales and service agreements.
  
Complete expense reports, sales reports, and other paperwork.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Maintain customer records, using automated systems.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Train establishment personnel in equipment use.
  
Arrange for installation and test-operation of machinery.
  
Visit establishments such as pharmacies in order to check product sales.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Consult with engineers regarding technical problems.
  
Obtain building blueprints and specifications for use by engineering departments in bid preparations.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Sell service contracts for products.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Quote prices, credit terms and other bid specifications.
  
Negotiate prices and terms of sales and service agreements.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  
Demonstrate and explain the operation and use of products.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Maintain customer records, using automated systems.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Provide customers with ongoing technical support.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Complete expense reports, sales reports, and other paperwork.
  
Complete product and development training as required.
  
Recommend ways for customers to alter product usage in order to improve production.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Consult with engineers regarding technical problems.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Visit establishments such as pharmacies in order to check product sales.
  
Sell service contracts for products.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Arrange for installation and test-operation of machinery.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Train establishment personnel in equipment use.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Complete product and development training as required.
  
Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  
Prepare sales presentations and proposals that explain product specifications and applications.
  
Visit establishments to evaluate needs and to promote product or service sales.
  
Recommend ways for customers to alter product usage in order to improve production.
  
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  
Demonstrate and explain the operation and use of products.
  
Complete expense reports, sales reports, and other paperwork.
  
Maintain customer records, using automated systems.
  
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  
Answer customers' questions about products, prices, availability, product uses, and credit terms.
  
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  
Negotiate prices and terms of sales and service agreements.
  
Prepare sales contracts for orders obtained, and submit orders for processing.
  
Provide customers with ongoing technical support.
  
Quote prices, credit terms and other bid specifications.
  
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Train establishment personnel in equipment use.
  
Consult with engineers regarding technical problems.
  
Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  
Visit establishments such as pharmacies in order to check product sales.
  
Provide feedback to company's product design team so that products can be tailored to clients' needs.
  
Stock and distribute resources such as samples and promotional and educational materials.
  
Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  
Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  
Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  
Arrange for installation and test-operation of machinery.
  
Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 4 years, up to and including 10 years
  

-On-the-Job Training-

Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 4 years, up to and including 10 years
  

-Related Work Experience-

None
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 6 years, up to and including 8 years
  
Over 8 years, up to and including 10 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)
  
Bachelor's Degree
  
Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree, but do not meet the requirements of academic degrees carrying the title of Master
  
Master's Degree