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Sales Representatives, Wholesale & Manufacturing, Technical & Sc...
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Sales Representatives, Wholesale & Manufacturing, Technical & Scientific Products
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Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.
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Degrees
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Abilities
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Far Vision| | The ability to see details at a distance. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Interests
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Wages
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| District of Columbia | $52,210.00 |
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| North Carolina | $53,900.00 |
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| South Carolina | $50,050.00 |
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| Virgin Islands | $34,660.00 |
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Related Careers
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Advertising Sales Agents| | Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items. |
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Demonstrators & Product Promoters| | Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise. |
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Insurance Sales Agents| | Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company. |
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Parts Salespersons| | Sell spare and replacement parts and equipment in repair shop or parts store. |
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Real Estate Sales Agents| | Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer. |
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Retail Salespersons| | Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment. |
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Sales Agents, Financial Services| | Sell financial services, such as loan, tax, and securities counseling to customers of financial institutions and business establishments. |
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Sales Representatives, Wholesale & Manufacturing, Except Technical & Scientific Products| | Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold. |
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Skills
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Persuasion| | Persuading others to change their minds or behavior. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Speaking| | Talking to others to convey information effectively. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Service Orientation| | Actively looking for ways to help people. |
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Time Management| | Managing one's own time and the time of others. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Instructing| | Teaching others how to do something. |
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Mathematics| | Using mathematics to solve problems. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Science| | Using scientific rules and methods to solve problems. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Programming| | Writing computer programs for various purposes. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Tasks
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| Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. |
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| Answer customers' questions about products, prices, availability, product uses, and credit terms. |
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| Quote prices, credit terms and other bid specifications. |
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| Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations. |
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| Maintain customer records, using automated systems. |
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| Negotiate prices and terms of sales and service agreements. |
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| Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. |
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| Prepare sales contracts for orders obtained, and submit orders for processing. |
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| Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations. |
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| Collaborate with colleagues to exchange information such as selling strategies and marketing information. |
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| Prepare sales presentations and proposals that explain product specifications and applications. |
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| Provide feedback to company's product design team so that products can be tailored to clients' needs. |
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| Demonstrate and explain the operation and use of products. |
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| Provide customers with ongoing technical support. |
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| Arrange for installation and test-operation of machinery. |
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| Verify that materials lists are accurate and that delivery schedules meet project deadlines. |
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| Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products. |
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| Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments. |
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| Sell service contracts for products. |
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| Visit establishments to evaluate needs and to promote product or service sales. |
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| Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made. |
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| Complete expense reports, sales reports, and other paperwork. |
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| Compute customer's installation or production costs, and estimate savings from new services, products, or equipment. |
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| Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations. |
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| Consult with engineers regarding technical problems. |
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| Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values. |
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| Recommend ways for customers to alter product usage in order to improve production. |
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| Complete product and development training as required. |
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| Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods. |
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| Stock and distribute resources such as samples and promotional and educational materials. |
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| Obtain building blueprints and specifications for use by engineering departments in bid preparations. |
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| Visit establishments such as pharmacies in order to check product sales. |
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| Train establishment personnel in equipment use. |
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| Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates. |
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Tools
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| Notebook computers |
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| Laptop computers |
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| Personal computers |
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| Personal digital assistant PDAs or organizers |
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| Personal digital assistants PDAs |
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| Tablet computers |
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Technology
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| Calendar and scheduling software |
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| Scheduling software |
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| Customer relationship management CRM software |
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| ActionWare software |
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| AdTrack Customer Acquisition Management CAM |
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| AMG Teleran SalesInSync |
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| Cegedim Target Software Target SFA Pharmaceutical Suite |
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| FrontRange Solutions Goldmine |
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| InsideSales.com customer relationship management CRM software |
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| NetSuite NetCRM |
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| Sage Sofware ACT! |
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| Salesforce.com CRM |
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| Sybase iAnywhere Pharma Anywhere |
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| Sybase iAnywhere Sales Anywhere |
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| Data base user interface and query software |
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| Data entry software |
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| Microsoft Access |
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| Electronic mail software |
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| Microsoft Exchange |
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| Microsoft Outlook |
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| Internet browser software |
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| Web browser software |
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| Office suite software |
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| Microsoft Office |
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| Presentation software |
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| Microsoft PowerPoint |
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| Project management software |
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| IBM Lotus Notes |
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| Khameleon Software E-Business Suite Special Edition |
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| Spreadsheet software |
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| Microsoft Excel |
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| Word processing software |
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| Microsoft Word |
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Career Activities
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| Selling or Influencing Others |
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| conduct sales presentations |
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| Communicating with Persons Outside Organization |
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| make presentations |
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| Selling or Influencing Others |
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| sell merchandise |
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| sell products or services |
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| solicit orders from established or new customers |
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| Communicating with Supervisors, Peers, or Subordinates |
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| consult with managerial or supervisory personnel |
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| Making Decisions and Solving Problems |
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| identify best product for customer's needs |
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| Getting Information |
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| access media advertising services |
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| obtain information from individuals |
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| Updating and Using Relevant Knowledge |
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| use industry terms or concepts |
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| use interpersonal communication techniques |
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| use knowledge of medical terminology |
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| use knowledge of sales contracts |
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| use knowledge of written communication in sales work |
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| use marketing techniques |
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| use product knowledge to market goods |
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| use sales techniques |
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| use telephone communication techniques |
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| Resolving Conflicts and Negotiating with Others |
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| negotiate term of sale or services with customer |
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| Processing Information |
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| compute financial data |
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| measure customer for size |
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| prepare list of prospective customers |
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| Analyzing Data or Information |
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| analyze business, scientific, or technical problems in electronic data processing systems |
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| analyze sales activities or trends |
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| Provide Consultation and Advice to Others |
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| advise clients or customers |
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| advise retail dealers in use of sales promotion techniques |
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| prepare recommendations based upon research |
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| provide advice on food or drug storage or use |
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| Interpreting the Meaning of Information for Others |
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| explain uses or effects of drugs |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Identifying Objects, Actions, and Events |
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| understand drug products |
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| understand technical operating, service or repair manuals |
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| Performing Administrative Activities |
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| fill out business or government forms |
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| maintain records, reports, or files |
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| prepare reports |
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| Scheduling Work and Activities |
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| arrange delivery schedules |
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| arrange for trial installations of equipment |
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| Training and Teaching Others |
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| conduct training for personnel |
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| instruct customers in product installation, use, or repair |
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| Estimating the Quantifiable Characteristics of Products, Events, or Information |
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| estimate delivery dates |
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| demonstrate goods or services |
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| provide customer service |
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| Controlling Machines and Processes |
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| operate agricultural equipment or machinery |
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Career Context
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| Telephone |
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| Deal With External Customers |
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| Contact With Others |
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| Face-to-Face Discussions |
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| Electronic Mail |
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| Freedom to Make Decisions |
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| Structured versus Unstructured Work |
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| Level of Competition |
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| Indoors, Environmentally Controlled |
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| Frequency of Decision Making |
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| Importance of Being Exact or Accurate |
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| In an Enclosed Vehicle or Equipment |
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| Work With Work Group or Team |
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| Impact of Decisions on Co-workers or Company Results |
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| Letters and Memos |
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| Coordinate or Lead Others |
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| Time Pressure |
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| Spend Time Sitting |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Deal With Unpleasant or Angry People |
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| Spend Time Making Repetitive Motions |
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| Public Speaking |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Frequency of Conflict Situations |
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| Importance of Repeating Same Tasks |
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| Spend Time Bending or Twisting the Body |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Physical Proximity |
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| Exposed to Contaminants |
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| Outdoors, Exposed to Weather |
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