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Sales Representatives, Wholesale & Manufacturing, Except Technic...
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Sales Representatives, Wholesale & Manufacturing, Except Technical & Scientific Products
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Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
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Degrees
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| Apparel and Accessories Marketing Operations |
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| Business, Management, Marketing, and Related Support Services, Other |
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| Fashion Merchandising |
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| General Merchandising, Sales, and Related Marketing Operations, Other |
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| Insurance |
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| Sales, Distribution, and Marketing Operations, General |
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| Special Products Marketing Operations |
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| Specialized Merchandising, Sales, and Marketing Operations, Other |
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Abilities
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Far Vision| | The ability to see details at a distance. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Glare Sensitivity| | The ability to see objects in the presence of glare or bright lighting. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Interests
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Knowledge
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Wages
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| District of Columbia | $52,880.00 |
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| North Carolina | $41,500.00 |
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| South Carolina | $40,710.00 |
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| Virgin Islands | $27,010.00 |
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Related Careers
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Demonstrators & Product Promoters| | Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise. |
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Editors| | Engage in promoting or creating good will for individuals, groups, or organizations by writing or selecting favorable publicity material and releasing it through various communications media. May prepare and arrange displays, and make speeches. |
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Public Relations Specialists| | Engage in promoting or creating good will for individuals, groups, or organizations by writing or selecting favorable publicity material and releasing it through various communications media. May prepare and arrange displays, and make speeches. |
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Retail Salespersons| | Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment. |
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Sales Representatives, Wholesale & Manufacturing, Technical & Scientific Products| | Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education. |
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Wholesale & Retail Buyers, Except Farm Products| | Buy merchandise or commodities, other than farm products, for resale to consumers at the wholesale or retail level, including both durable and nondurable goods. Analyze past buying trends, sales records, price, and quality of merchandise to determine value and yield. Select, order, and authorize payment for merchandise according to contractual agreements. May conduct meetings with sales personnel and introduce new products. |
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Skills
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Persuasion| | Persuading others to change their minds or behavior. |
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Time Management| | Managing one's own time and the time of others. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Speaking| | Talking to others to convey information effectively. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Service Orientation| | Actively looking for ways to help people. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Instructing| | Teaching others how to do something. |
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Mathematics| | Using mathematics to solve problems. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Science| | Using scientific rules and methods to solve problems. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Programming| | Writing computer programs for various purposes. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Tasks
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| Answer customers' questions about products, prices, availability, product uses, and credit terms. |
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| Recommend products to customers, based on customers' needs and interests. |
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| Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. |
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| Estimate or quote prices, credit or contract terms, warranties, and delivery dates. |
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| Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support. |
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| Forward orders to manufacturers. |
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| Check stock levels and reorder merchandise as necessary. |
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| Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising. |
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| Prepare drawings, estimates, and bids that meet specific customer needs. |
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| Provide customers with product samples and catalogs. |
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| Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. |
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| Negotiate with retail merchants to improve product exposure such as shelf positioning and advertising. |
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| Arrange and direct delivery and installation of products and equipment. |
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| Monitor market conditions, product innovations, and competitors' products, prices, and sales. |
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| Negotiate details of contracts and payments, and prepare sales contracts and order forms. |
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| Train customers' employees to operate and maintain new equipment. |
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| Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. |
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| Obtain credit information about prospective customers. |
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| Buy products from manufacturers or brokerage firms, and distribute them to wholesale and retail clients. |
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Tools
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| Desktop computers |
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| Laser printers |
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| Computer printers |
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| Notebook computers |
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| Personal computers |
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Technology
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| Calendar and scheduling software |
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| Computerized call calendars |
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| Computerized time management systems |
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| Customer relationship management CRM software |
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| ACT! software |
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| Advantage Signature Marketing Group Web Master |
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| Ardexus Mode |
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| Ardexus TASC |
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| Commence Application Suite |
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| Contact management systems |
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| Contact Tracking software |
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| FrontRange Solutions Goldmine |
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| HydraNet software |
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| interlinkONE software |
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| Maximizer Enterprise software |
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| Microsoft CRM |
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| NetSuite NetCRM |
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| Novo Customer Tracking Software |
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| Onyx software |
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| Relavis CRM Portal |
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| Root Systems SPS Process Management |
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| Sage SalesLogix |
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| Salesforce software |
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| SamePage StudioCRM |
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| Soffront CRM Portal |
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| Tigerpaw software |
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| Data base reporting software |
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| SalesInSync software |
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| Data base user interface and query software |
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| Database software |
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| Microsoft Access |
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| Desktop publishing software |
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| Contract Central software |
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| Electronic mail software |
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| Microsoft Exchange |
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| Microsoft Outlook |
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| Expert system software |
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| Mastermind software |
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| Sales force automation software |
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| Internet browser software |
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| Office suite software |
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| Microsoft Office |
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| Presentation software |
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| Microsoft PowerPoint |
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| Project management software |
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| IBM Lotus Notes |
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| Spreadsheet software |
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| Microsoft Excel |
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| Word processing software |
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| Microsoft Word |
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Career Activities
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| Selling or Influencing Others |
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| conduct sales presentations |
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| sell merchandise |
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| sell products or services |
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| solicit orders from established or new customers |
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| Getting Information |
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| obtain information from individuals |
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| Communicating with Persons Outside Organization |
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| communicate visually or verbally |
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| request customer order |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| Identifying Objects, Actions, and Events |
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| stock or organize goods |
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| Processing Information |
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| investigate customer complaints |
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| prepare list of prospective customers |
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| Updating and Using Relevant Knowledge |
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| use interpersonal communication techniques |
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| use inventory control procedures |
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| use knowledge of sales contracts |
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| use knowledge of written communication in sales work |
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| use merchandising techniques |
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| use product knowledge to market goods |
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| use sales techniques |
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| use telephone communication techniques |
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| confer with customer to review terms of credit or payment plan |
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| demonstrate goods or services |
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| Judging the Qualities of Things, Services, or People |
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| evaluate advertising promotions |
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| Performing for or Working Directly with the Public |
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| provide customer service |
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| Making Decisions and Solving Problems |
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| identify best product for customer's needs |
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| Analyzing Data or Information |
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| analyze sales activities or trends |
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| Interpreting the Meaning of Information for Others |
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| explain products to customer representatives |
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| Scheduling Work and Activities |
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| arrange delivery schedules |
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| Thinking Creatively |
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| arrange merchandise display |
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| Handling and Moving Objects |
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| assemble advertising displays |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Performing Administrative Activities |
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| maintain records, reports, or files |
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| prepare reports |
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| Estimating the Quantifiable Characteristics of Products, Events, or Information |
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| estimate costs or price arrangements |
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| estimate delivery dates |
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| Developing Objectives and Strategies |
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| write business project or bid proposals |
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| Provide Consultation and Advice to Others |
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| advise clients or customers |
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| advise retail dealers in use of sales promotion techniques |
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| Training and Teaching Others |
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| instruct customers in product installation, use, or repair |
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Career Context
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| Contact With Others |
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| Face-to-Face Discussions |
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| Telephone |
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| Deal With External Customers |
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| In an Enclosed Vehicle or Equipment |
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| Frequency of Decision Making |
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| Electronic Mail |
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| Structured versus Unstructured Work |
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| Work With Work Group or Team |
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| Freedom to Make Decisions |
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| Level of Competition |
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| Time Pressure |
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| Importance of Being Exact or Accurate |
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| Outdoors, Exposed to Weather |
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| Letters and Memos |
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| Physical Proximity |
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| Indoors, Not Environmentally Controlled |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Impact of Decisions on Co-workers or Company Results |
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| Indoors, Environmentally Controlled |
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| Very Hot or Cold Temperatures |
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| Coordinate or Lead Others |
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| Importance of Repeating Same Tasks |
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| Extremely Bright or Inadequate Lighting |
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| Exposed to Contaminants |
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| Spend Time Walking and Running |
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| Responsible for Others' Health and Safety |
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| In an Open Vehicle or Equipment |
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| Frequency of Conflict Situations |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Deal With Unpleasant or Angry People |
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| Responsibility for Outcomes and Results |
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| Cramped Work Space, Awkward Positions |
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