- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Retail Salespersons spend a lot of their time Performing for or Working Directly with the Public. They are naturally good at Oral Comprehension, Oral Expression, Speech Recognition, and Speech Clarity. Retail Salespersons are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Customer and Personal Service, Sales and Marketing, and English Language and are skilled at Persuasion and Service Orientation.
Work Activities
Performing for or Working Directly with the Public
Selling or Influencing Others
Establishing and Maintaining Interpersonal Relationships
Handling and Moving Objects
Communicating with Supervisors, Peers, or Subordinates
Communicating with Persons Outside Organization
Organizing, Planning, and Prioritizing Work
Thinking Creatively
Updating and Using Relevant Knowledge
Making Decisions and Solving Problems
Getting Information
Resolving Conflicts and Negotiating with Others
Identifying Objects, Actions, and Events
Judging the Qualities of Things, Services, or People
Processing Information
Training and Teaching Others
Interacting With Computers
Provide Consultation and Advice to Others
Monitor Processes, Materials, or Surroundings
Performing General Physical Activities
Assisting and Caring for Others
Performing Administrative Activities
Scheduling Work and Activities
Inspecting Equipment, Structures, or Material
Coaching and Developing Others
Documenting/Recording Information
Coordinating the Work and Activities of Others
Interpreting the Meaning of Information for Others
Guiding, Directing, and Motivating Subordinates
Developing and Building Teams
Analyzing Data or Information
Developing Objectives and Strategies
Evaluating Information to Determine Compliance with Standards
Estimating the Quantifiable Characteristics of Products, Events, or Information
Controlling Machines and Processes
Monitoring and Controlling Resources
Operating Vehicles, Mechanized Devices, or Equipment
Staffing Organizational Units
Repairing and Maintaining Electronic Equipment
Repairing and Maintaining Mechanical Equipment
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
Abilities
Oral Comprehension
Oral Expression
Speech Recognition
Speech Clarity
Written Comprehension
Problem Sensitivity
Category Flexibility
Fluency of Ideas
Near Vision
Written Expression
Inductive Reasoning
Deductive Reasoning
Trunk Strength
Information Ordering
Originality
Selective Attention
Finger Dexterity
Time Sharing
Number Facility
Visualization
Mathematical Reasoning
Perceptual Speed
Far Vision
Memorization
Visual Color Discrimination
Flexibility of Closure
Static Strength
Arm-Hand Steadiness
Control Precision
Stamina
Manual Dexterity
Speed of Closure
Gross Body Coordination
Auditory Attention
Hearing Sensitivity
Extent Flexibility
Multilimb Coordination
Gross Body Equilibrium
Speed of Limb Movement
Depth Perception
Dynamic Strength
Interests
Enterprising
Conventional
Social
Realistic
Artistic
Investigative
Knowledge
Customer and Personal Service
Sales and Marketing
English Language
Mathematics
Administration and Management
Computers and Electronics
Psychology
Communications and Media
Clerical
Production and Processing
Education and Training
Personnel and Human Resources
Public Safety and Security
Transportation
Economics and Accounting
Mechanical
Telecommunications
Design
Sociology and Anthropology
Law and Government
Engineering and Technology
Therapy and Counseling
Philosophy and Theology
Foreign Language
Physics
Wages
Alaska
$24,400
Washington
$23,460
Hawaii
$23,250
District of Columbia
$22,750
Colorado
$22,700
Vermont
$22,590
New Hampshire
$22,310
Connecticut
$22,290
New Jersey
$22,120
Massachusetts
$22,080
Oregon
$21,960
Rhode Island
$21,940
Maine
$21,920
Pennsylvania
$21,870
Florida
$21,830
New York
$21,770
California
$21,430
Wyoming
$21,410
North Dakota
$21,400
Utah
$21,290
Arizona
$21,040
Michigan
$20,940
Virgin Islands
$20,930
Nevada
$20,920
Montana
$20,920
Virginia
$20,780
Idaho
$20,640
Maryland
$20,610
Delaware
$20,560
South Dakota
$20,420
Illinois
$20,230
South Carolina
$20,210
New Mexico
$20,170
Missouri
$19,880
Iowa
$19,870
Tennessee
$19,810
Kansas
$19,750
Wisconsin
$19,710
Mississippi
$19,690
Georgia
$19,630
Minnesota
$19,630
North Carolina
$19,520
Louisiana
$19,460
Texas
$19,440
Ohio
$19,430
Nebraska
$19,230
Indiana
$19,160
Alabama
$19,110
Oklahoma
$18,870
Arkansas
$18,850
Kentucky
$18,760
West Virginia
$18,750
Guam
$17,830
Puerto Rico
$16,890
Skills
Persuasion
Service Orientation
Active Listening
Negotiation
Critical Thinking
Reading Comprehension
Speaking
Monitoring
Coordination
Social Perceptiveness
Writing
Judgment and Decision Making
Time Management
Instructing
Active Learning
Complex Problem Solving
Management of Personnel Resources
Learning Strategies
Systems Evaluation
Mathematics
Systems Analysis
Operation and Control
Operation Monitoring
Technology Design
Quality Control Analysis
Operations Analysis
Management of Financial Resources
Management of Material Resources
Troubleshooting
Work Values
Relationships
Support
Achievement
Independence
Recognition
Working Conditions
Work Styles
Dependability
Cooperation
Self Control
Integrity
Attention to Detail
Concern for Others
Initiative
Adaptability/Flexibility
Social Orientation
Stress Tolerance
Achievement/Effort
Independence
Persistence
Innovation
Analytical Thinking
Leadership
Related University Degree Programs
Work Context
Telephone
Contact With Others
Deal With External Customers
Face-to-Face Discussions
Work With Work Group or Team
Physical Proximity
Freedom to Make Decisions
Importance of Being Exact or Accurate
Spend Time Standing
Indoors, Environmentally Controlled
Structured versus Unstructured Work
Frequency of Decision Making
Impact of Decisions on Co-workers or Company Results
Spend Time Walking and Running
Letters and Memos
Level of Competition
Deal With Unpleasant or Angry People
Time Pressure
Coordinate or Lead Others
Importance of Repeating Same Tasks
Electronic Mail
Frequency of Conflict Situations
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Spend Time Making Repetitive Motions
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
Spend Time Bending or Twisting the Body
Exposed to Contaminants
Very Hot or Cold Temperatures
Spend Time Sitting
Consequence of Error
Indoors, Not Environmentally Controlled
Sounds, Noise Levels Are Distracting or Uncomfortable
Duration of Typical Work Week
Public Speaking
Degree of Automation
Outdoors, Under Cover
Spend Time Kneeling, Crouching, Stooping, or Crawling
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Equipment
Spend Time Climbing Ladders, Scaffolds, or Poles
In an Open Vehicle or Equipment
Pace Determined by Speed of Equipment
Deal With Physically Aggressive People
Cramped Work Space, Awkward Positions
Spend Time Keeping or Regaining Balance
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Hazardous Conditions
Exposed to High Places
Exposed to Disease or Infections
Work Schedules
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Radiation
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-About half the time-
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Sitting
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Bending or Twisting the Body
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Keeping or Regaining Balance
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Standing
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Making Repetitive Motions
Spend Time Bending or Twisting the Body
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Keeping or Regaining Balance
Spend Time Sitting
-Every day-
Telephone
Face-to-Face Discussions
Indoors, Environmentally Controlled
Frequency of Decision Making
Letters and Memos
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Electronic Mail
Time Pressure
Indoors, Not Environmentally Controlled
Exposed to Contaminants
Deal With Unpleasant or Angry People
Public Speaking
Very Hot or Cold Temperatures
Outdoors, Under Cover
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Conflict Situations
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Equipment
In an Open Vehicle or Equipment
Extremely Bright or Inadequate Lighting
Exposed to Hazardous Conditions
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Disease or Infections
Cramped Work Space, Awkward Positions
Deal With Physically Aggressive People
Exposed to High Places
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Radiation
-Extremely competitive-
Level of Competition
-Extremely important-
Deal With External Customers
Work With Work Group or Team
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Coordinate or Lead Others
Pace Determined by Speed of Equipment
-Extremely serious-
Consequence of Error
-Fairly important-
Pace Determined by Speed of Equipment
Importance of Repeating Same Tasks
Coordinate or Lead Others
Importance of Being Exact or Accurate
Deal With External Customers
Work With Work Group or Team
-Fairly serious-
Consequence of Error
-High responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Coordinate or Lead Others
Importance of Repeating Same Tasks
Work With Work Group or Team
Importance of Being Exact or Accurate
Deal With External Customers
Pace Determined by Speed of Equipment
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Walking and Running
Spend Time Standing
Spend Time Keeping or Regaining Balance
-Limited freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Standing
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
-Never-
Exposed to Radiation
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Disease or Infections
In an Open Vehicle or Equipment
Exposed to Hazardous Conditions
Spend Time Keeping or Regaining Balance
Exposed to High Places
Exposed to Hazardous Equipment
Cramped Work Space, Awkward Positions
Spend Time Climbing Ladders, Scaffolds, or Poles
Deal With Physically Aggressive People
Indoors, Not Environmentally Controlled
Public Speaking
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Outdoors, Under Cover
Sounds, Noise Levels Are Distracting or Uncomfortable
In an Enclosed Vehicle or Equipment
Very Hot or Cold Temperatures
Exposed to Contaminants
Outdoors, Exposed to Weather
Spend Time Kneeling, Crouching, Stooping, or Crawling
Electronic Mail
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Indoors, Environmentally Controlled
Spend Time Sitting
Frequency of Conflict Situations
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Letters and Memos
Time Pressure
Frequency of Decision Making
Deal With Unpleasant or Angry People
Spend Time Walking and Running
Telephone
Face-to-Face Discussions
Spend Time Standing
-No contact with others-
Contact With Others
-No freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-No responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Importance of Repeating Same Tasks
Coordinate or Lead Others
Work With Work Group or Team
Deal With External Customers
Importance of Being Exact or Accurate
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Frequency of Conflict Situations
Deal With Unpleasant or Angry People
Time Pressure
Very Hot or Cold Temperatures
Exposed to Contaminants
Letters and Memos
Sounds, Noise Levels Are Distracting or Uncomfortable
Electronic Mail
Face-to-Face Discussions
Frequency of Decision Making
Exposed to High Places
Outdoors, Under Cover
Outdoors, Exposed to Weather
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Open Vehicle or Equipment
Indoors, Not Environmentally Controlled
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Cramped Work Space, Awkward Positions
Deal With Physically Aggressive People
Exposed to Whole Body Vibration
Exposed to Hazardous Equipment
Exposed to Hazardous Conditions
In an Enclosed Vehicle or Equipment
Telephone
Public Speaking
Exposed to Radiation
Extremely Bright or Inadequate Lighting
Exposed to Disease or Infections
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Indoors, Environmentally Controlled
-Once a week or more but not every day-
Deal With Unpleasant or Angry People
Time Pressure
Frequency of Conflict Situations
Electronic Mail
Letters and Memos
Extremely Bright or Inadequate Lighting
Very Hot or Cold Temperatures
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Decision Making
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Exposed to Contaminants
Indoors, Environmentally Controlled
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Public Speaking
In an Open Vehicle or Equipment
Indoors, Not Environmentally Controlled
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Face-to-Face Discussions
Exposed to Hazardous Equipment
Exposed to Hazardous Conditions
Outdoors, Under Cover
Deal With Physically Aggressive People
Cramped Work Space, Awkward Positions
Exposed to Minor Burns, Cuts, Bites, or Stings
Telephone
Exposed to Disease or Infections
Exposed to Whole Body Vibration
Exposed to High Places
Exposed to Radiation
-Once a year or more but not every month-
Deal With Physically Aggressive People
Cramped Work Space, Awkward Positions
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Outdoors, Under Cover
Public Speaking
Exposed to Hazardous Equipment
Frequency of Decision Making
Exposed to Disease or Infections
Exposed to Contaminants
Exposed to Hazardous Conditions
Time Pressure
Frequency of Conflict Situations
Exposed to High Places
Sounds, Noise Levels Are Distracting or Uncomfortable
Deal With Unpleasant or Angry People
Very Hot or Cold Temperatures
Letters and Memos
Exposed to Whole Body Vibration
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
In an Enclosed Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
In an Open Vehicle or Equipment
Indoors, Not Environmentally Controlled
Outdoors, Exposed to Weather
Electronic Mail
Face-to-Face Discussions
Indoors, Environmentally Controlled
Exposed to Radiation
Telephone
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Very important-
Work With Work Group or Team
Importance of Being Exact or Accurate
Coordinate or Lead Others
Importance of Repeating Same Tasks
Deal With External Customers
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales.
Demonstrate use or operation of merchandise.
Place special orders or call other stores to find desired items.
Prepare merchandise for purchase or rental.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Clean shelves, counters, and tables.
- Importance Supplemental-
Help customers try on or fit merchandise.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Estimate and quote trade-in allowances.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Bag or package purchases, and wrap gifts.
Estimate cost of repair or alteration of merchandise.
Rent merchandise to customers.
- Relevance of Task Core-
Describe merchandise and explain use, operation, and care of merchandise to customers.
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Answer questions regarding the store and its merchandise.
Place special orders or call other stores to find desired items.
Compute sales prices, total purchases and receive and process cash or credit payment.
Ticket, arrange and display merchandise to promote sales.
Inventory stock and requisition new stock.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Demonstrate use or operation of merchandise.
Prepare sales slips or sales contracts.
Maintain records related to sales.
Exchange merchandise for customers and accept returns.
Clean shelves, counters, and tables.
Prepare merchandise for purchase or rental.
- Relevance of Task Supplemental-
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Help customers try on or fit merchandise.
Bag or package purchases, and wrap gifts.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Estimate cost of repair or alteration of merchandise.
Estimate and quote trade-in allowances.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Rent merchandise to customers.
-Daily Frequency of Task (Categories 1-7) Core-
Prepare merchandise for purchase or rental.
Maintain records related to sales.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Ticket, arrange and display merchandise to promote sales.
Demonstrate use or operation of merchandise.
Prepare sales slips or sales contracts.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Place special orders or call other stores to find desired items.
Greet customers and ascertain what each customer wants or needs.
Inventory stock and requisition new stock.
-Daily Frequency of Task (Categories 1-7) Supplemental-
Help customers try on or fit merchandise.
Estimate and quote trade-in allowances.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Bag or package purchases, and wrap gifts.
Estimate cost of repair or alteration of merchandise.
Rent merchandise to customers.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare sales slips or sales contracts.
Maintain records related to sales.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Demonstrate use or operation of merchandise.
Prepare merchandise for purchase or rental.
Exchange merchandise for customers and accept returns.
Clean shelves, counters, and tables.
Ticket, arrange and display merchandise to promote sales.
Place special orders or call other stores to find desired items.
Inventory stock and requisition new stock.
-Hourly or more Frequency of Task (Categories 1-7) Supplemental-
Bag or package purchases, and wrap gifts.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Help customers try on or fit merchandise.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Estimate cost of repair or alteration of merchandise.
Estimate and quote trade-in allowances.
Rent merchandise to customers.
-More than monthly Frequency of Task (Categories 1-7) Core-
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Place special orders or call other stores to find desired items.
Exchange merchandise for customers and accept returns.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Clean shelves, counters, and tables.
Maintain records related to sales.
Prepare sales slips or sales contracts.
Demonstrate use or operation of merchandise.
Prepare merchandise for purchase or rental.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Compute sales prices, total purchases and receive and process cash or credit payment.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Greet customers and ascertain what each customer wants or needs.
-More than monthly Frequency of Task (Categories 1-7) Supplemental-
Rent merchandise to customers.
Estimate cost of repair or alteration of merchandise.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Bag or package purchases, and wrap gifts.
Estimate and quote trade-in allowances.
Help customers try on or fit merchandise.
-More than weekly Frequency of Task (Categories 1-7) Core-
Clean shelves, counters, and tables.
Place special orders or call other stores to find desired items.
Exchange merchandise for customers and accept returns.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Prepare merchandise for purchase or rental.
Demonstrate use or operation of merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain records related to sales.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Greet customers and ascertain what each customer wants or needs.
-More than weekly Frequency of Task (Categories 1-7) Supplemental-
Estimate cost of repair or alteration of merchandise.
Rent merchandise to customers.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Estimate and quote trade-in allowances.
Bag or package purchases, and wrap gifts.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Help customers try on or fit merchandise.
-More than yearly Frequency of Task (Categories 1-7) Core-
Inventory stock and requisition new stock.
Exchange merchandise for customers and accept returns.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Clean shelves, counters, and tables.
Ticket, arrange and display merchandise to promote sales.
Maintain records related to sales.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare sales slips or sales contracts.
Compute sales prices, total purchases and receive and process cash or credit payment.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Place special orders or call other stores to find desired items.
Demonstrate use or operation of merchandise.
Prepare merchandise for purchase or rental.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Greet customers and ascertain what each customer wants or needs.
-More than yearly Frequency of Task (Categories 1-7) Supplemental-
Rent merchandise to customers.
Estimate and quote trade-in allowances.
Estimate cost of repair or alteration of merchandise.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Bag or package purchases, and wrap gifts.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Help customers try on or fit merchandise.
-Several times daily Frequency of Task (Categories 1-7) Core-
Demonstrate use or operation of merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Place special orders or call other stores to find desired items.
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain records related to sales.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Prepare sales slips or sales contracts.
Prepare merchandise for purchase or rental.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Ticket, arrange and display merchandise to promote sales.
Inventory stock and requisition new stock.
-Several times daily Frequency of Task (Categories 1-7) Supplemental-
Help customers try on or fit merchandise.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Bag or package purchases, and wrap gifts.
Estimate cost of repair or alteration of merchandise.
Estimate and quote trade-in allowances.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Rent merchandise to customers.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Inventory stock and requisition new stock.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Exchange merchandise for customers and accept returns.
Demonstrate use or operation of merchandise.
Clean shelves, counters, and tables.
Ticket, arrange and display merchandise to promote sales.
Prepare sales slips or sales contracts.
Prepare merchandise for purchase or rental.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Greet customers and ascertain what each customer wants or needs.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales.
Place special orders or call other stores to find desired items.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
-Yearly or less Frequency of Task (Categories 1-7) Supplemental-
Rent merchandise to customers.
Estimate and quote trade-in allowances.
Estimate cost of repair or alteration of merchandise.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Bag or package purchases, and wrap gifts.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Help customers try on or fit merchandise.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Education Training Experience
-On-Site or In-Plant Training-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 10 years
-On-the-Job Training-
None or short demonstration
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
-Related Work Experience-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
Over 6 years, up to and including 8 years
Over 10 years
-Required Level of Education-
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Some College Courses
Bachelor's Degree
First Professional Degree - awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession
Doctoral Degree