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Postmasters & Mail Superintendents
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Postmasters & Mail Superintendents
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Direct and coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
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Degrees
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Far Vision| | The ability to see details at a distance. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Interests
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Wages
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| North Carolina | $54,680.00 |
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| South Carolina | $55,450.00 |
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Related Careers
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Administrative Services Managers| | Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations. |
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First-Line Supervisors/Managers of Housekeeping & Janitorial Workers| | Supervise work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. |
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Human Resources Managers| | Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance. |
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Management Analysts| | Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. |
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Management Analysts| | Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. |
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Social & Community Service Managers| | Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers. |
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Skills
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Speaking| | Talking to others to convey information effectively. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Time Management| | Managing one's own time and the time of others. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Service Orientation| | Actively looking for ways to help people. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Instructing| | Teaching others how to do something. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Mathematics| | Using mathematics to solve problems. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Programming| | Writing computer programs for various purposes. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Science| | Using scientific rules and methods to solve problems. |
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Tasks
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| Organize and supervise activities such as the processing of incoming and outgoing mail. |
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| Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. |
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| Collect rents for post office boxes. |
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| Resolve customer complaints. |
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| Hire and train employees, and evaluate their performance. |
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| Prepare employee work schedules. |
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| Issue and cash money orders. |
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| Inform the public of available services, and of postal laws and regulations. |
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| Negotiate labor disputes. |
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| Prepare and submit detailed and summary reports of post office activities to designated supervisors. |
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| Select and train postmasters and managers of associate postal units. |
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| Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations. |
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Career Activities
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| Communicating with Supervisors, Peers, or Subordinates |
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| conduct or attend staff meetings |
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| Guiding, Directing, and Motivating Subordinates |
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| assign work to staff or employees |
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| evaluate performance of employees or contract personnel |
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| orient new employees |
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| Resolving Conflicts and Negotiating with Others |
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| mediate or arbitrate disputes |
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| negotiate business contracts |
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| organize meetings to address labor disputes |
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| resolve customer or public complaints |
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| Coordinating the Work and Activities of Others |
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| direct and coordinate activities of workers or staff |
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| oversee execution of organizational or program policies |
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| Performing Administrative Activities |
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| prepare reports for management |
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| Scheduling Work and Activities |
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| schedule employee work hours |
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| Making Decisions and Solving Problems |
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| route freight shipments |
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| Performing for or Working Directly with the Public |
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| assist public in complying with Postal Service regulations |
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| provide assistance to post office customers |
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| provide customer service in postal or mail service setting |
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| Interpreting the Meaning of Information for Others |
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| explain rules, policies or regulations |
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| Monitoring and Controlling Resources |
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| disburse checks to satisfy accounts payable |
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| requisition stock, materials, supplies or equipment |
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| Staffing Organizational Units |
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| hire, discharge, transfer, or promote workers |
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| select applicants meeting qualifications |
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Career Context
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| Face-to-Face Discussions |
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| Telephone |
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| Indoors, Environmentally Controlled |
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| Electronic Mail |
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| Responsible for Others' Health and Safety |
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| Responsibility for Outcomes and Results |
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| Contact With Others |
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| Time Pressure |
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| Frequency of Decision Making |
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| Deal With External Customers |
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| Coordinate or Lead Others |
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| Freedom to Make Decisions |
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| Work With Work Group or Team |
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| Exposed to Contaminants |
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| Letters and Memos |
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| Structured versus Unstructured Work |
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| Importance of Being Exact or Accurate |
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| Impact of Decisions on Co-workers or Company Results |
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| Frequency of Conflict Situations |
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| Public Speaking |
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| Importance of Repeating Same Tasks |
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| Level of Competition |
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| Deal With Unpleasant or Angry People |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Pace Determined by Speed of Equipment |
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| Consequence of Error |
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| Spend Time Standing |
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| In an Enclosed Vehicle or Equipment |
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| Indoors, Not Environmentally Controlled |
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| Spend Time Sitting |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Outdoors, Under Cover |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Outdoors, Exposed to Weather |
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| Exposed to Hazardous Equipment |
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| Spend Time Making Repetitive Motions |
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| Exposed to High Places |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Cramped Work Space, Awkward Positions |
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| Spend Time Walking and Running |
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| Degree of Automation |
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| Spend Time Bending or Twisting the Body |
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| Physical Proximity |
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Career Styles
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Integrity| | Job requires being honest and ethical. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Career Needs
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Authority| | Workers on this job give directions and instructions to others. |
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Security| | Workers on this job have steady employment. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Working Conditions| | Workers on this job have good working conditions. |
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Activity| | Workers on this job are busy all the time. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Responsibility| | Workers on this job make decisions on their own. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Variety| | Workers on this job have something different to do every day. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Creativity| | Workers on this job try out their own ideas. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Independence| | Workers on this job do their work alone. |
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Career Values
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Working Conditions| | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
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Support| | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
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Recognition| | Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. |
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Relationships| | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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Achievement| | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
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Independence| | Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
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