- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Postmasters and Mail Superintendents spend a lot of their time Communicating with Supervisors, Peers, or Subordinates. They are naturally good at Oral Expression, Oral Comprehension, Written Comprehension, and Written Expression. Postmasters and Mail Superintendents are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Customer and Personal Service, Education and Training, and Production and Processing and are skilled at Critical Thinking and Reading Comprehension.
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Work Activities
Communicating with Supervisors, Peers, or Subordinates
Guiding, Directing, and Motivating Subordinates
Getting Information
Coaching and Developing Others
Organizing, Planning, and Prioritizing Work
Resolving Conflicts and Negotiating with Others
Processing Information
Coordinating the Work and Activities of Others
Performing Administrative Activities
Communicating with Persons Outside Organization
Scheduling Work and Activities
Establishing and Maintaining Interpersonal Relationships
Analyzing Data or Information
Making Decisions and Solving Problems
Monitor Processes, Materials, or Surroundings
Updating and Using Relevant Knowledge
Documenting/Recording Information
Developing and Building Teams
Identifying Objects, Actions, and Events
Performing for or Working Directly with the Public
Training and Teaching Others
Interpreting the Meaning of Information for Others
Interacting With Computers
Thinking Creatively
Judging the Qualities of Things, Services, or People
Developing Objectives and Strategies
Monitoring and Controlling Resources
Evaluating Information to Determine Compliance with Standards
Staffing Organizational Units
Estimating the Quantifiable Characteristics of Products, Events, or Information
Provide Consultation and Advice to Others
Assisting and Caring for Others
Inspecting Equipment, Structures, or Material
Selling or Influencing Others
Performing General Physical Activities
Controlling Machines and Processes
Handling and Moving Objects
Operating Vehicles, Mechanized Devices, or Equipment
Repairing and Maintaining Electronic Equipment
Abilities
Oral Expression
Oral Comprehension
Written Comprehension
Written Expression
Near Vision
Information Ordering
Speech Recognition
Deductive Reasoning
Problem Sensitivity
Category Flexibility
Speech Clarity
Originality
Inductive Reasoning
Number Facility
Fluency of Ideas
Selective Attention
Mathematical Reasoning
Far Vision
Visualization
Perceptual Speed
Flexibility of Closure
Visual Color Discrimination
Finger Dexterity
Speed of Closure
Time Sharing
Memorization
Auditory Attention
Hearing Sensitivity
Trunk Strength
Depth Perception
Speed of Limb Movement
Gross Body Coordination
Stamina
Interests
Enterprising
Conventional
Social
Realistic
Investigative
Artistic
Knowledge
Customer and Personal Service
Education and Training
Production and Processing
Clerical
Administration and Management
Computers and Electronics
Public Safety and Security
English Language
Personnel and Human Resources
Psychology
Mathematics
Economics and Accounting
Communications and Media
Therapy and Counseling
Sales and Marketing
Sociology and Anthropology
Transportation
Law and Government
Geography
Philosophy and Theology
Engineering and Technology
Telecommunications
Mechanical
Chemistry
Medicine and Dentistry
Wages
New Jersey
$75,170
Florida
$74,810
Delaware
$73,510
Massachusetts
$73,320
California
$71,710
Puerto Rico
$71,290
Connecticut
$70,040
Rhode Island
$69,400
Hawaii
$68,960
Tennessee
$67,800
Arizona
$66,600
Michigan
$66,300
Georgia
$65,920
New Hampshire
$65,090
South Carolina
$64,710
North Carolina
$64,450
Maryland
$64,290
Mississippi
$63,270
Ohio
$61,790
Alabama
$61,670
Washington
$61,660
Louisiana
$61,660
New York
$61,660
Texas
$61,650
Wisconsin
$61,360
Oregon
$61,350
Utah
$60,310
Indiana
$60,300
Virginia
$59,600
Pennsylvania
$59,120
Minnesota
$56,460
Illinois
$55,750
Oklahoma
$55,580
Kentucky
$55,570
Idaho
$55,570
Nevada
$55,570
Colorado
$55,570
Kansas
$55,560
Arkansas
$55,560
Missouri
$55,560
Nebraska
$54,490
Vermont
$54,350
Maine
$54,350
Iowa
$54,330
West Virginia
$51,360
New Mexico
$50,670
South Dakota
$50,670
Montana
$50,660
North Dakota
$49,540
Wyoming
$49,540
Alaska
$46,290
Skills
Critical Thinking
Reading Comprehension
Speaking
Time Management
Coordination
Monitoring
Writing
Persuasion
Management of Personnel Resources
Social Perceptiveness
Learning Strategies
Active Listening
Instructing
Negotiation
Active Learning
Judgment and Decision Making
Systems Evaluation
Complex Problem Solving
Management of Financial Resources
Service Orientation
Systems Analysis
Management of Material Resources
Mathematics
Operations Analysis
Operation Monitoring
Quality Control Analysis
Troubleshooting
Programming
Technology Design
Science
Work Values
Independence
Support
Working Conditions
Relationships
Achievement
Recognition
Work Styles
Dependability
Self Control
Leadership
Integrity
Stress Tolerance
Cooperation
Adaptability/Flexibility
Initiative
Achievement/Effort
Attention to Detail
Persistence
Concern for Others
Independence
Analytical Thinking
Social Orientation
Innovation
Related University Degree Programs
Work Context
Face-to-Face Discussions
Indoors, Environmentally Controlled
Telephone
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
Contact With Others
Electronic Mail
Time Pressure
Frequency of Decision Making
Work With Work Group or Team
Letters and Memos
Freedom to Make Decisions
Coordinate or Lead Others
Deal With External Customers
Public Speaking
Impact of Decisions on Co-workers or Company Results
Structured versus Unstructured Work
Importance of Being Exact or Accurate
Level of Competition
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
Exposed to Contaminants
Spend Time Standing
Importance of Repeating Same Tasks
Physical Proximity
Duration of Typical Work Week
Spend Time Walking and Running
Spend Time Sitting
Consequence of Error
Degree of Automation
In an Enclosed Vehicle or Equipment
Sounds, Noise Levels Are Distracting or Uncomfortable
Outdoors, Exposed to Weather
Deal With Physically Aggressive People
Spend Time Making Repetitive Motions
Pace Determined by Speed of Equipment
Indoors, Not Environmentally Controlled
Very Hot or Cold Temperatures
Spend Time Bending or Twisting the Body
Exposed to Minor Burns, Cuts, Bites, or Stings
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Extremely Bright or Inadequate Lighting
Exposed to Hazardous Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Outdoors, Under Cover
Work Schedules
Spend Time Kneeling, Crouching, Stooping, or Crawling
Cramped Work Space, Awkward Positions
Exposed to High Places
Spend Time Keeping or Regaining Balance
Exposed to Hazardous Conditions
Exposed to Disease or Infections
In an Open Vehicle or Equipment
Exposed to Whole Body Vibration
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Radiation
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-About half the time-
Spend Time Walking and Running
Spend Time Standing
Spend Time Sitting
Spend Time Making Repetitive Motions
Spend Time Bending or Twisting the Body
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Keeping or Regaining Balance
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Standing
Spend Time Sitting
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Making Repetitive Motions
Spend Time Walking and Running
Spend Time Bending or Twisting the Body
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
-Every day-
Face-to-Face Discussions
Telephone
Indoors, Environmentally Controlled
Electronic Mail
Time Pressure
Frequency of Decision Making
Exposed to Contaminants
Letters and Memos
Frequency of Conflict Situations
Public Speaking
Deal With Unpleasant or Angry People
Sounds, Noise Levels Are Distracting or Uncomfortable
In an Enclosed Vehicle or Equipment
Indoors, Not Environmentally Controlled
Outdoors, Under Cover
Outdoors, Exposed to Weather
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Equipment
Exposed to High Places
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Cramped Work Space, Awkward Positions
In an Open Vehicle or Equipment
Extremely Bright or Inadequate Lighting
Exposed to Disease or Infections
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Very Hot or Cold Temperatures
Exposed to Radiation
Exposed to Hazardous Conditions
Deal With Physically Aggressive People
-Extremely competitive-
Level of Competition
-Extremely important-
Deal With External Customers
Coordinate or Lead Others
Work With Work Group or Team
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Pace Determined by Speed of Equipment
-Extremely serious-
Consequence of Error
-Fairly important-
Deal With External Customers
Coordinate or Lead Others
Pace Determined by Speed of Equipment
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Work With Work Group or Team
-Fairly serious-
Consequence of Error
-High responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Coordinate or Lead Others
Pace Determined by Speed of Equipment
Deal With External Customers
Work With Work Group or Team
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Walking and Running
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
-Limited freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Standing
Spend Time Walking and Running
Spend Time Sitting
Spend Time Making Repetitive Motions
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Bending or Twisting the Body
Spend Time Keeping or Regaining Balance
-Never-
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Radiation
Exposed to Whole Body Vibration
Spend Time Climbing Ladders, Scaffolds, or Poles
In an Open Vehicle or Equipment
Exposed to Disease or Infections
Exposed to Hazardous Conditions
Exposed to High Places
Outdoors, Under Cover
Cramped Work Space, Awkward Positions
Spend Time Keeping or Regaining Balance
Exposed to Hazardous Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Indoors, Not Environmentally Controlled
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Sounds, Noise Levels Are Distracting or Uncomfortable
Very Hot or Cold Temperatures
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Exposed to Contaminants
Deal With Physically Aggressive People
Spend Time Sitting
Spend Time Walking and Running
Spend Time Standing
Public Speaking
Electronic Mail
Telephone
Frequency of Conflict Situations
Time Pressure
Face-to-Face Discussions
Indoors, Environmentally Controlled
Frequency of Decision Making
Deal With Unpleasant or Angry People
Letters and Memos
-No contact with others-
Contact With Others
-No freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-No responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Importance of Repeating Same Tasks
Deal With External Customers
Coordinate or Lead Others
Work With Work Group or Team
Importance of Being Exact or Accurate
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Deal With Unpleasant or Angry People
Deal With Physically Aggressive People
Frequency of Conflict Situations
Indoors, Not Environmentally Controlled
Very Hot or Cold Temperatures
Extremely Bright or Inadequate Lighting
Outdoors, Exposed to Weather
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Enclosed Vehicle or Equipment
Letters and Memos
Sounds, Noise Levels Are Distracting or Uncomfortable
Electronic Mail
Public Speaking
Exposed to Contaminants
Frequency of Decision Making
Time Pressure
Exposed to Whole Body Vibration
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to High Places
Outdoors, Under Cover
Exposed to Radiation
Cramped Work Space, Awkward Positions
Exposed to Hazardous Conditions
In an Open Vehicle or Equipment
Exposed to Disease or Infections
Telephone
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Hazardous Equipment
Face-to-Face Discussions
Indoors, Environmentally Controlled
-Once a week or more but not every day-
Public Speaking
Deal With Unpleasant or Angry People
Letters and Memos
Frequency of Conflict Situations
Outdoors, Exposed to Weather
Frequency of Decision Making
In an Enclosed Vehicle or Equipment
Time Pressure
Sounds, Noise Levels Are Distracting or Uncomfortable
Exposed to Hazardous Equipment
Indoors, Environmentally Controlled
Exposed to Contaminants
Face-to-Face Discussions
Very Hot or Cold Temperatures
Telephone
Deal With Physically Aggressive People
Outdoors, Under Cover
Indoors, Not Environmentally Controlled
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Electronic Mail
Cramped Work Space, Awkward Positions
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Conditions
In an Open Vehicle or Equipment
Exposed to Disease or Infections
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to High Places
Exposed to Radiation
-Once a year or more but not every month-
Deal With Physically Aggressive People
Very Hot or Cold Temperatures
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Enclosed Vehicle or Equipment
Outdoors, Exposed to Weather
Exposed to Contaminants
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Conflict Situations
Cramped Work Space, Awkward Positions
Indoors, Not Environmentally Controlled
Exposed to Hazardous Conditions
Exposed to Disease or Infections
Exposed to Hazardous Equipment
In an Open Vehicle or Equipment
Public Speaking
Exposed to High Places
Electronic Mail
Frequency of Decision Making
Deal With Unpleasant or Angry People
Telephone
Outdoors, Under Cover
Time Pressure
Exposed to Whole Body Vibration
Face-to-Face Discussions
Indoors, Environmentally Controlled
Exposed to Radiation
Letters and Memos
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Very important-
Work With Work Group or Team
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Coordinate or Lead Others
Deal With External Customers
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Organize and supervise activities such as the processing of incoming and outgoing mail.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Resolve customer complaints.
Hire and train employees, and evaluate their performance.
Prepare employee work schedules.
Negotiate labor disputes.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Importance Supplemental-
Collect rents for post office boxes.
Issue and cash money orders.
Inform the public of available services, and of postal laws and regulations.
Select and train postmasters and managers of associate postal units.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
- Relevance of Task Core-
Organize and supervise activities such as the processing of incoming and outgoing mail.
Resolve customer complaints.
Prepare employee work schedules.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Hire and train employees, and evaluate their performance.
Negotiate labor disputes.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Relevance of Task Supplemental-
Inform the public of available services, and of postal laws and regulations.
Collect rents for post office boxes.
Issue and cash money orders.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Select and train postmasters and managers of associate postal units.
-Daily Frequency of Task (Categories 1-7) Core-
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Prepare employee work schedules.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Organize and supervise activities such as the processing of incoming and outgoing mail.
Resolve customer complaints.
Negotiate labor disputes.
Hire and train employees, and evaluate their performance.
-Daily Frequency of Task (Categories 1-7) Supplemental-
Issue and cash money orders.
Inform the public of available services, and of postal laws and regulations.
Collect rents for post office boxes.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Select and train postmasters and managers of associate postal units.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Organize and supervise activities such as the processing of incoming and outgoing mail.
Prepare employee work schedules.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Negotiate labor disputes.
Hire and train employees, and evaluate their performance.
Resolve customer complaints.
-Hourly or more Frequency of Task (Categories 1-7) Supplemental-
Inform the public of available services, and of postal laws and regulations.
Collect rents for post office boxes.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Issue and cash money orders.
Select and train postmasters and managers of associate postal units.
-More than monthly Frequency of Task (Categories 1-7) Core-
Negotiate labor disputes.
Hire and train employees, and evaluate their performance.
Resolve customer complaints.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Prepare employee work schedules.
Organize and supervise activities such as the processing of incoming and outgoing mail.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
-More than monthly Frequency of Task (Categories 1-7) Supplemental-
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Inform the public of available services, and of postal laws and regulations.
Issue and cash money orders.
Collect rents for post office boxes.
Select and train postmasters and managers of associate postal units.
-More than weekly Frequency of Task (Categories 1-7) Core-
Prepare employee work schedules.
Resolve customer complaints.
Negotiate labor disputes.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Hire and train employees, and evaluate their performance.
Organize and supervise activities such as the processing of incoming and outgoing mail.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
-More than weekly Frequency of Task (Categories 1-7) Supplemental-
Collect rents for post office boxes.
Inform the public of available services, and of postal laws and regulations.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Issue and cash money orders.
Select and train postmasters and managers of associate postal units.
-More than yearly Frequency of Task (Categories 1-7) Core-
Hire and train employees, and evaluate their performance.
Negotiate labor disputes.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Resolve customer complaints.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Prepare employee work schedules.
Organize and supervise activities such as the processing of incoming and outgoing mail.
-More than yearly Frequency of Task (Categories 1-7) Supplemental-
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Issue and cash money orders.
Inform the public of available services, and of postal laws and regulations.
Collect rents for post office boxes.
-Several times daily Frequency of Task (Categories 1-7) Core-
Organize and supervise activities such as the processing of incoming and outgoing mail.
Resolve customer complaints.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Hire and train employees, and evaluate their performance.
Prepare employee work schedules.
Negotiate labor disputes.
-Several times daily Frequency of Task (Categories 1-7) Supplemental-
Issue and cash money orders.
Inform the public of available services, and of postal laws and regulations.
Collect rents for post office boxes.
Select and train postmasters and managers of associate postal units.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Hire and train employees, and evaluate their performance.
Negotiate labor disputes.
Prepare employee work schedules.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Resolve customer complaints.
Organize and supervise activities such as the processing of incoming and outgoing mail.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
-Yearly or less Frequency of Task (Categories 1-7) Supplemental-
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Collect rents for post office boxes.
Inform the public of available services, and of postal laws and regulations.
Issue and cash money orders.
Education Training Experience
-On-Site or In-Plant Training-
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 4 years, up to and including 10 years
-On-the-Job Training-
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
-Related Work Experience-
None
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
Over 8 years, up to and including 10 years
-Required Level of Education-
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Some College Courses
Associate's Degree (or other 2-year degree)
Bachelor's Degree
Master's Degree