- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
Postal Service Clerks spend a lot of their time Handling and Moving Objects. They are naturally good at Oral Expression, Oral Comprehension, Near Vision, and Speech Recognition. Postal Service Clerks are typically characterized as being Conventional and Realistic. They are usually very knowledgable about Customer and Personal Service, Clerical, and Sales and Marketing and are skilled at Critical Thinking and Active Listening.
Work Activities
Handling and Moving Objects
Performing for or Working Directly with the Public
Identifying Objects, Actions, and Events
Establishing and Maintaining Interpersonal Relationships
Updating and Using Relevant Knowledge
Communicating with Supervisors, Peers, or Subordinates
Getting Information
Communicating with Persons Outside Organization
Monitor Processes, Materials, or Surroundings
Processing Information
Performing General Physical Activities
Organizing, Planning, and Prioritizing Work
Making Decisions and Solving Problems
Evaluating Information to Determine Compliance with Standards
Selling or Influencing Others
Judging the Qualities of Things, Services, or People
Documenting/Recording Information
Performing Administrative Activities
Inspecting Equipment, Structures, or Material
Interpreting the Meaning of Information for Others
Resolving Conflicts and Negotiating with Others
Thinking Creatively
Interacting With Computers
Estimating the Quantifiable Characteristics of Products, Events, or Information
Coaching and Developing Others
Assisting and Caring for Others
Analyzing Data or Information
Coordinating the Work and Activities of Others
Training and Teaching Others
Controlling Machines and Processes
Monitoring and Controlling Resources
Scheduling Work and Activities
Provide Consultation and Advice to Others
Developing and Building Teams
Developing Objectives and Strategies
Guiding, Directing, and Motivating Subordinates
Operating Vehicles, Mechanized Devices, or Equipment
Repairing and Maintaining Electronic Equipment
Abilities
Oral Expression
Oral Comprehension
Near Vision
Speech Recognition
Problem Sensitivity
Written Comprehension
Speech Clarity
Information Ordering
Inductive Reasoning
Deductive Reasoning
Extent Flexibility
Selective Attention
Trunk Strength
Finger Dexterity
Category Flexibility
Manual Dexterity
Written Expression
Static Strength
Number Facility
Perceptual Speed
Time Sharing
Far Vision
Auditory Attention
Flexibility of Closure
Arm-Hand Steadiness
Hearing Sensitivity
Gross Body Coordination
Multilimb Coordination
Visualization
Mathematical Reasoning
Speed of Closure
Visual Color Discrimination
Memorization
Control Precision
Originality
Fluency of Ideas
Stamina
Dynamic Strength
Depth Perception
Glare Sensitivity
Speed of Limb Movement
Gross Body Equilibrium
Interests
Conventional
Realistic
Social
Enterprising
Artistic
Investigative
Knowledge
Customer and Personal Service
Clerical
Sales and Marketing
Computers and Electronics
English Language
Public Safety and Security
Mathematics
Transportation
Education and Training
Administration and Management
Law and Government
Communications and Media
Production and Processing
Economics and Accounting
Personnel and Human Resources
Geography
Psychology
Telecommunications
Engineering and Technology
Foreign Language
Mechanical
Design
Wages
Wisconsin
$53,100
New Jersey
$53,100
New Hampshire
$53,100
Nebraska
$53,100
Missouri
$53,100
Mississippi
$53,100
Minnesota
$53,100
Michigan
$53,100
Massachusetts
$53,100
New Mexico
$53,100
North Dakota
$53,100
Virginia
$53,100
Vermont
$53,100
Texas
$53,100
Tennessee
$53,100
South Dakota
$53,100
Rhode Island
$53,100
Pennsylvania
$53,100
Ohio
$53,100
Maryland
$53,100
Maine
$53,100
District of Columbia
$53,100
Georgia
$53,100
Connecticut
$53,100
Illinois
$53,100
Delaware
$53,100
Indiana
$53,100
Iowa
$53,100
Kansas
$53,100
Virgin Islands
$53,100
Louisiana
$53,100
Arkansas
$53,090
Utah
$53,090
Arizona
$53,090
Alaska
$53,090
Alabama
$53,090
West Virginia
$53,090
Wyoming
$53,090
Guam
$53,090
Puerto Rico
$53,090
California
$53,090
Colorado
$53,090
South Carolina
$53,090
Kentucky
$53,090
Montana
$53,090
Nevada
$53,090
Idaho
$53,090
Hawaii
$53,090
New York
$53,090
North Carolina
$53,090
Florida
$53,090
Oklahoma
$53,090
Oregon
$53,090
Washington
$53,090
Skills
Critical Thinking
Active Listening
Service Orientation
Reading Comprehension
Speaking
Writing
Mathematics
Persuasion
Complex Problem Solving
Monitoring
Time Management
Active Learning
Judgment and Decision Making
Quality Control Analysis
Social Perceptiveness
Operation Monitoring
Coordination
Learning Strategies
Systems Analysis
Management of Personnel Resources
Negotiation
Troubleshooting
Management of Financial Resources
Instructing
Management of Material Resources
Systems Evaluation
Operations Analysis
Programming
Operation and Control
Work Values
Relationships
Support
Working Conditions
Independence
Recognition
Achievement
Work Styles
Dependability
Cooperation
Integrity
Self Control
Stress Tolerance
Attention to Detail
Concern for Others
Adaptability/Flexibility
Independence
Social Orientation
Initiative
Leadership
Achievement/Effort
Persistence
Analytical Thinking
Innovation
Related University Degree Programs
Work Context
Indoors, Environmentally Controlled
Importance of Being Exact or Accurate
Contact With Others
Face-to-Face Discussions
Spend Time Making Repetitive Motions
Importance of Repeating Same Tasks
Deal With External Customers
Spend Time Standing
Time Pressure
Telephone
Frequency of Decision Making
Exposed to Contaminants
Physical Proximity
Deal With Unpleasant or Angry People
Sounds, Noise Levels Are Distracting or Uncomfortable
Work With Work Group or Team
Impact of Decisions on Co-workers or Company Results
Spend Time Bending or Twisting the Body
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Structured versus Unstructured Work
Freedom to Make Decisions
Letters and Memos
Frequency of Conflict Situations
Spend Time Walking and Running
Degree of Automation
Coordinate or Lead Others
Extremely Bright or Inadequate Lighting
Level of Competition
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Disease or Infections
Duration of Typical Work Week
Spend Time Keeping or Regaining Balance
Pace Determined by Speed of Equipment
Deal With Physically Aggressive People
Consequence of Error
Electronic Mail
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Sitting
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Cramped Work Space, Awkward Positions
Very Hot or Cold Temperatures
Exposed to Hazardous Conditions
Indoors, Not Environmentally Controlled
Public Speaking
In an Enclosed Vehicle or Equipment
Outdoors, Under Cover
Outdoors, Exposed to Weather
Exposed to Hazardous Equipment
Work Schedules
Exposed to High Places
In an Open Vehicle or Equipment
Exposed to Radiation
Spend Time Climbing Ladders, Scaffolds, or Poles
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-About half the time-
Spend Time Walking and Running
Spend Time Bending or Twisting the Body
Spend Time Standing
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Making Repetitive Motions
Spend Time Sitting
Spend Time Keeping or Regaining Balance
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Climbing Ladders, Scaffolds, or Poles
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Standing
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Making Repetitive Motions
Spend Time Bending or Twisting the Body
Spend Time Keeping or Regaining Balance
Spend Time Walking and Running
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Sitting
Spend Time Climbing Ladders, Scaffolds, or Poles
-Every day-
Indoors, Environmentally Controlled
Face-to-Face Discussions
Exposed to Contaminants
Time Pressure
Frequency of Decision Making
Sounds, Noise Levels Are Distracting or Uncomfortable
Telephone
Deal With Unpleasant or Angry People
Extremely Bright or Inadequate Lighting
Exposed to Disease or Infections
Exposed to Minor Burns, Cuts, Bites, or Stings
Frequency of Conflict Situations
Letters and Memos
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Very Hot or Cold Temperatures
Cramped Work Space, Awkward Positions
Electronic Mail
Exposed to Hazardous Conditions
Indoors, Not Environmentally Controlled
Public Speaking
Outdoors, Under Cover
Outdoors, Exposed to Weather
Exposed to Hazardous Equipment
Deal With Physically Aggressive People
In an Open Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
In an Enclosed Vehicle or Equipment
Exposed to High Places
Exposed to Radiation
-Extremely competitive-
Level of Competition
-Extremely important-
Deal With External Customers
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Work With Work Group or Team
Pace Determined by Speed of Equipment
Coordinate or Lead Others
-Extremely serious-
Consequence of Error
-Fairly important-
Coordinate or Lead Others
Work With Work Group or Team
Pace Determined by Speed of Equipment
Importance of Repeating Same Tasks
Deal With External Customers
Importance of Being Exact or Accurate
-Fairly serious-
Consequence of Error
-High responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Coordinate or Lead Others
Pace Determined by Speed of Equipment
Deal With External Customers
Work With Work Group or Team
Importance of Repeating Same Tasks
Importance of Being Exact or Accurate
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Walking and Running
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Standing
Spend Time Keeping or Regaining Balance
Spend Time Making Repetitive Motions
Spend Time Climbing Ladders, Scaffolds, or Poles
-Limited freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Making Repetitive Motions
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Standing
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Keeping or Regaining Balance
-Never-
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Radiation
Spend Time Climbing Ladders, Scaffolds, or Poles
In an Open Vehicle or Equipment
Exposed to High Places
Outdoors, Under Cover
Exposed to Hazardous Equipment
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Exposed to Hazardous Conditions
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Indoors, Not Environmentally Controlled
Public Speaking
Cramped Work Space, Awkward Positions
Very Hot or Cold Temperatures
Electronic Mail
Exposed to Disease or Infections
Spend Time Keeping or Regaining Balance
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Spend Time Sitting
Spend Time Kneeling, Crouching, Stooping, or Crawling
Deal With Physically Aggressive People
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Letters and Memos
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Conflict Situations
Telephone
Frequency of Decision Making
Time Pressure
Exposed to Contaminants
Spend Time Walking and Running
Indoors, Environmentally Controlled
Spend Time Bending or Twisting the Body
Face-to-Face Discussions
Deal With Unpleasant or Angry People
Spend Time Making Repetitive Motions
Spend Time Standing
-No contact with others-
Contact With Others
-No freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-No responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Coordinate or Lead Others
Deal With External Customers
Importance of Repeating Same Tasks
Work With Work Group or Team
Importance of Being Exact or Accurate
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Letters and Memos
Frequency of Decision Making
Frequency of Conflict Situations
Deal With Physically Aggressive People
Exposed to Minor Burns, Cuts, Bites, or Stings
Face-to-Face Discussions
Deal With Unpleasant or Angry People
Cramped Work Space, Awkward Positions
Extremely Bright or Inadequate Lighting
Exposed to Contaminants
Indoors, Not Environmentally Controlled
In an Enclosed Vehicle or Equipment
Sounds, Noise Levels Are Distracting or Uncomfortable
Exposed to Hazardous Equipment
Outdoors, Exposed to Weather
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Public Speaking
Very Hot or Cold Temperatures
Electronic Mail
Outdoors, Under Cover
In an Open Vehicle or Equipment
Exposed to Hazardous Conditions
Exposed to High Places
Exposed to Radiation
Exposed to Disease or Infections
Telephone
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Time Pressure
Exposed to Whole Body Vibration
Indoors, Environmentally Controlled
-Once a week or more but not every day-
Telephone
Deal With Physically Aggressive People
Deal With Unpleasant or Angry People
Sounds, Noise Levels Are Distracting or Uncomfortable
Electronic Mail
Letters and Memos
Time Pressure
Frequency of Conflict Situations
Frequency of Decision Making
Cramped Work Space, Awkward Positions
Exposed to Disease or Infections
Exposed to Hazardous Conditions
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Enclosed Vehicle or Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Indoors, Not Environmentally Controlled
Face-to-Face Discussions
Outdoors, Under Cover
Public Speaking
Extremely Bright or Inadequate Lighting
Very Hot or Cold Temperatures
Indoors, Environmentally Controlled
Exposed to Contaminants
Exposed to Hazardous Equipment
Exposed to Radiation
In an Open Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Outdoors, Exposed to Weather
Exposed to Whole Body Vibration
Exposed to High Places
-Once a year or more but not every month-
Frequency of Conflict Situations
Deal With Unpleasant or Angry People
Exposed to Contaminants
Public Speaking
Deal With Physically Aggressive People
Letters and Memos
Exposed to Minor Burns, Cuts, Bites, or Stings
Very Hot or Cold Temperatures
Indoors, Not Environmentally Controlled
Time Pressure
Exposed to Hazardous Conditions
Outdoors, Exposed to Weather
Sounds, Noise Levels Are Distracting or Uncomfortable
Face-to-Face Discussions
Exposed to High Places
In an Enclosed Vehicle or Equipment
Cramped Work Space, Awkward Positions
Electronic Mail
Exposed to Disease or Infections
Exposed to Hazardous Equipment
Telephone
Frequency of Decision Making
Extremely Bright or Inadequate Lighting
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Whole Body Vibration
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Indoors, Environmentally Controlled
Outdoors, Under Cover
Exposed to Radiation
In an Open Vehicle or Equipment
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Very important-
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Deal With External Customers
Work With Work Group or Team
Coordinate or Lead Others
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Keep money drawers in order, and record and balance daily transactions.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Obtain signatures from recipients of registered or special delivery mail.
Register, certify, and insure letters and parcels.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Cash money orders.
Rent post office boxes to customers.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Receive letters and parcels, and place mail into bags.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Importance Supplemental-
Transport mail from one work station to another.
Set postage meters, and calibrate them to ensure correct operation.
Post announcements or government information on public bulletin boards.
- Relevance of Task Core-
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Obtain signatures from recipients of registered or special delivery mail.
Register, certify, and insure letters and parcels.
Receive letters and parcels, and place mail into bags.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Keep money drawers in order, and record and balance daily transactions.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Rent post office boxes to customers.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Cash money orders.
- Relevance of Task Supplemental-
Transport mail from one work station to another.
Post announcements or government information on public bulletin boards.
Set postage meters, and calibrate them to ensure correct operation.
-Daily Frequency of Task (Categories 1-7) Core-
Keep money drawers in order, and record and balance daily transactions.
Rent post office boxes to customers.
Cash money orders.
Receive letters and parcels, and place mail into bags.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Register, certify, and insure letters and parcels.
Obtain signatures from recipients of registered or special delivery mail.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
-Daily Frequency of Task (Categories 1-7) Supplemental-
Transport mail from one work station to another.
Set postage meters, and calibrate them to ensure correct operation.
Post announcements or government information on public bulletin boards.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Register, certify, and insure letters and parcels.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Keep money drawers in order, and record and balance daily transactions.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Obtain signatures from recipients of registered or special delivery mail.
Receive letters and parcels, and place mail into bags.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Cash money orders.
Rent post office boxes to customers.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
-Hourly or more Frequency of Task (Categories 1-7) Supplemental-
Transport mail from one work station to another.
Set postage meters, and calibrate them to ensure correct operation.
Post announcements or government information on public bulletin boards.
-More than monthly Frequency of Task (Categories 1-7) Core-
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Cash money orders.
Rent post office boxes to customers.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Obtain signatures from recipients of registered or special delivery mail.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Register, certify, and insure letters and parcels.
Keep money drawers in order, and record and balance daily transactions.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Receive letters and parcels, and place mail into bags.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
-More than monthly Frequency of Task (Categories 1-7) Supplemental-
Post announcements or government information on public bulletin boards.
Set postage meters, and calibrate them to ensure correct operation.
Transport mail from one work station to another.
-More than weekly Frequency of Task (Categories 1-7) Core-
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Rent post office boxes to customers.
Cash money orders.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Receive letters and parcels, and place mail into bags.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Obtain signatures from recipients of registered or special delivery mail.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Register, certify, and insure letters and parcels.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Keep money drawers in order, and record and balance daily transactions.
-More than weekly Frequency of Task (Categories 1-7) Supplemental-
Post announcements or government information on public bulletin boards.
Transport mail from one work station to another.
Set postage meters, and calibrate them to ensure correct operation.
-More than yearly Frequency of Task (Categories 1-7) Core-
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Rent post office boxes to customers.
Receive letters and parcels, and place mail into bags.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Obtain signatures from recipients of registered or special delivery mail.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Cash money orders.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Keep money drawers in order, and record and balance daily transactions.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Register, certify, and insure letters and parcels.
-More than yearly Frequency of Task (Categories 1-7) Supplemental-
Post announcements or government information on public bulletin boards.
Transport mail from one work station to another.
Set postage meters, and calibrate them to ensure correct operation.
-Several times daily Frequency of Task (Categories 1-7) Core-
Obtain signatures from recipients of registered or special delivery mail.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Cash money orders.
Rent post office boxes to customers.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Receive letters and parcels, and place mail into bags.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Register, certify, and insure letters and parcels.
Keep money drawers in order, and record and balance daily transactions.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
-Several times daily Frequency of Task (Categories 1-7) Supplemental-
Transport mail from one work station to another.
Post announcements or government information on public bulletin boards.
Set postage meters, and calibrate them to ensure correct operation.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Keep money drawers in order, and record and balance daily transactions.
Register, certify, and insure letters and parcels.
Rent post office boxes to customers.
Obtain signatures from recipients of registered or special delivery mail.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Receive letters and parcels, and place mail into bags.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Cash money orders.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
-Yearly or less Frequency of Task (Categories 1-7) Supplemental-
Set postage meters, and calibrate them to ensure correct operation.
Post announcements or government information on public bulletin boards.
Transport mail from one work station to another.
Education Training Experience
-On-Site or In-Plant Training-
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 1 year, up to and including 2 years
Over 10 years
-On-the-Job Training-
None or short demonstration
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 10 years
-Related Work Experience-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 10 years
-Required Level of Education-
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Some College Courses
Associate's Degree (or other 2-year degree)
