Postal Service Clerks

Job Description: Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

Postal Service Clerks spend a lot of their time Handling and Moving Objects. They are naturally good at Oral Expression, Oral Comprehension, Near Vision, and Speech Recognition. Postal Service Clerks are typically characterized as being Conventional and Realistic. They are usually very knowledgable about Customer and Personal Service, Clerical, and Sales and Marketing and are skilled at Critical Thinking and Active Listening.

Work Activities

Handling and Moving Objects
  
Performing for or Working Directly with the Public
  
Identifying Objects, Actions, and Events
  
Establishing and Maintaining Interpersonal Relationships
  
Updating and Using Relevant Knowledge
  
Communicating with Supervisors, Peers, or Subordinates
  
Getting Information
  
Communicating with Persons Outside Organization
  
Monitor Processes, Materials, or Surroundings
  
Processing Information
  
Performing General Physical Activities
  
Organizing, Planning, and Prioritizing Work
  
Making Decisions and Solving Problems
  
Evaluating Information to Determine Compliance with Standards
  
Selling or Influencing Others
  
Judging the Qualities of Things, Services, or People
  
Documenting/Recording Information
  
Performing Administrative Activities
  
Inspecting Equipment, Structures, or Material
  
Interpreting the Meaning of Information for Others
  
Resolving Conflicts and Negotiating with Others
  
Thinking Creatively
  
Interacting With Computers
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Coaching and Developing Others
  
Assisting and Caring for Others
  
Analyzing Data or Information
  
Coordinating the Work and Activities of Others
  
Training and Teaching Others
  
Controlling Machines and Processes
  
Monitoring and Controlling Resources
  
Scheduling Work and Activities
  
Provide Consultation and Advice to Others
  
Developing and Building Teams
  
Developing Objectives and Strategies
  
Guiding, Directing, and Motivating Subordinates
  
Operating Vehicles, Mechanized Devices, or Equipment
  
Repairing and Maintaining Electronic Equipment
  

Abilities

Oral Expression
  
Oral Comprehension
  
Near Vision
  
Speech Recognition
  
Problem Sensitivity
  
Written Comprehension
  
Speech Clarity
  
Information Ordering
  
Inductive Reasoning
  
Deductive Reasoning
  
Extent Flexibility
  
Selective Attention
  
Trunk Strength
  
Finger Dexterity
  
Category Flexibility
  
Manual Dexterity
  
Written Expression
  
Static Strength
  
Number Facility
  
Perceptual Speed
  
Time Sharing
  
Far Vision
  
Auditory Attention
  
Flexibility of Closure
  
Arm-Hand Steadiness
  
Hearing Sensitivity
  
Gross Body Coordination
  
Multilimb Coordination
  
Visualization
  
Mathematical Reasoning
  
Speed of Closure
  
Visual Color Discrimination
  
Memorization
  
Control Precision
  
Originality
  
Fluency of Ideas
  
Stamina
  
Dynamic Strength
  
Depth Perception
  
Glare Sensitivity
  
Speed of Limb Movement
  
Gross Body Equilibrium
  

Interests

Conventional
  
Realistic
  
Social
  
Enterprising
  
Artistic
  
Investigative
  

Knowledge

Customer and Personal Service
  
Clerical
  
Sales and Marketing
  
Computers and Electronics
  
English Language
  
Public Safety and Security
  
Mathematics
  
Transportation
  
Education and Training
  
Administration and Management
  
Law and Government
  
Communications and Media
  
Production and Processing
  
Economics and Accounting
  
Personnel and Human Resources
  
Geography
  
Psychology
  
Telecommunications
  
Engineering and Technology
  
Foreign Language
  
Mechanical
  
Design
  

Wages

Wisconsin
$53,100  
 
New Jersey
$53,100  
 
New Hampshire
$53,100  
 
Nebraska
$53,100  
 
Missouri
$53,100  
 
Mississippi
$53,100  
 
Minnesota
$53,100  
 
Michigan
$53,100  
 
Massachusetts
$53,100  
 
New Mexico
$53,100  
 
North Dakota
$53,100  
 
Virginia
$53,100  
 
Vermont
$53,100  
 
Texas
$53,100  
 
Tennessee
$53,100  
 
South Dakota
$53,100  
 
Rhode Island
$53,100  
 
Pennsylvania
$53,100  
 
Ohio
$53,100  
 
Maryland
$53,100  
 
Maine
$53,100  
 
District of Columbia
$53,100  
 
Georgia
$53,100  
 
Connecticut
$53,100  
 
Illinois
$53,100  
 
Delaware
$53,100  
 
Indiana
$53,100  
 
Iowa
$53,100  
 
Kansas
$53,100  
 
Virgin Islands
$53,100  
 
Louisiana
$53,100  
 
Arkansas
$53,090  
 
Utah
$53,090  
 
Arizona
$53,090  
 
Alaska
$53,090  
 
Alabama
$53,090  
 
West Virginia
$53,090  
 
Wyoming
$53,090  
 
Guam
$53,090  
 
Puerto Rico
$53,090  
 
California
$53,090  
 
Colorado
$53,090  
 
South Carolina
$53,090  
 
Kentucky
$53,090  
 
Montana
$53,090  
 
Nevada
$53,090  
 
Idaho
$53,090  
 
Hawaii
$53,090  
 
New York
$53,090  
 
North Carolina
$53,090  
 
Florida
$53,090  
 
Oklahoma
$53,090  
 
Oregon
$53,090  
 
Washington
$53,090  
 

Skills

Critical Thinking
  
Active Listening
  
Service Orientation
  
Reading Comprehension
  
Speaking
  
Writing
  
Mathematics
  
Persuasion
  
Complex Problem Solving
  
Monitoring
  
Time Management
  
Active Learning
  
Judgment and Decision Making
  
Quality Control Analysis
  
Social Perceptiveness
  
Operation Monitoring
  
Coordination
  
Learning Strategies
  
Systems Analysis
  
Management of Personnel Resources
  
Negotiation
  
Troubleshooting
  
Management of Financial Resources
  
Instructing
  
Management of Material Resources
  
Systems Evaluation
  
Operations Analysis
  
Programming
  
Operation and Control
  

Work Values

Relationships
  
Support
  
Working Conditions
  
Independence
  
Recognition
  
Achievement
  

Work Styles

Dependability
  
Cooperation
  
Integrity
  
Self Control
  
Stress Tolerance
  
Attention to Detail
  
Concern for Others
  
Adaptability/Flexibility
  
Independence
  
Social Orientation
  
Initiative
  
Leadership
  
Achievement/Effort
  
Persistence
  
Analytical Thinking
  
Innovation
  

Related University Degree Programs

Work Context

Indoors, Environmentally Controlled
  
Importance of Being Exact or Accurate
  
Contact With Others
  
Face-to-Face Discussions
  
Spend Time Making Repetitive Motions
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Spend Time Standing
  
Time Pressure
  
Telephone
  
Frequency of Decision Making
  
Exposed to Contaminants
  
Physical Proximity
  
Deal With Unpleasant or Angry People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Work With Work Group or Team
  
Impact of Decisions on Co-workers or Company Results
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Structured versus Unstructured Work
  
Freedom to Make Decisions
  
Letters and Memos
  
Frequency of Conflict Situations
  
Spend Time Walking and Running
  
Degree of Automation
  
Coordinate or Lead Others
  
Extremely Bright or Inadequate Lighting
  
Level of Competition
  
Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Disease or Infections
  
Duration of Typical Work Week
  
Spend Time Keeping or Regaining Balance
  
Pace Determined by Speed of Equipment
  
Deal With Physically Aggressive People
  
Consequence of Error
  
Electronic Mail
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Very Hot or Cold Temperatures
  
Exposed to Hazardous Conditions
  
Indoors, Not Environmentally Controlled
  
Public Speaking
  
In an Enclosed Vehicle or Equipment
  
Outdoors, Under Cover
  
Outdoors, Exposed to Weather
  
Exposed to Hazardous Equipment
  
Work Schedules
  
Exposed to High Places
  
In an Open Vehicle or Equipment
  
Exposed to Radiation
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-About half the time-

Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Standing
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Every day-

Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Exposed to Contaminants
  
Time Pressure
  
Frequency of Decision Making
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Telephone
  
Deal With Unpleasant or Angry People
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Frequency of Conflict Situations
  
Letters and Memos
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Very Hot or Cold Temperatures
  
Cramped Work Space, Awkward Positions
  
Electronic Mail
  
Exposed to Hazardous Conditions
  
Indoors, Not Environmentally Controlled
  
Public Speaking
  
Outdoors, Under Cover
  
Outdoors, Exposed to Weather
  
Exposed to Hazardous Equipment
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Exposed to Radiation
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Deal With External Customers
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Coordinate or Lead Others
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Spend Time Keeping or Regaining Balance
  
Spend Time Making Repetitive Motions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Bending or Twisting the Body
  
Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Never-

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Radiation
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
In an Open Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Hazardous Equipment
  
Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
Exposed to Hazardous Conditions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Public Speaking
  
Cramped Work Space, Awkward Positions
  
Very Hot or Cold Temperatures
  
Electronic Mail
  
Exposed to Disease or Infections
  
Spend Time Keeping or Regaining Balance
  
Extremely Bright or Inadequate Lighting
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Spend Time Sitting
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Deal With Physically Aggressive People
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Telephone
  
Frequency of Decision Making
  
Time Pressure
  
Exposed to Contaminants
  
Spend Time Walking and Running
  
Indoors, Environmentally Controlled
  
Spend Time Bending or Twisting the Body
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  
Spend Time Making Repetitive Motions
  
Spend Time Standing
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Letters and Memos
  
Frequency of Decision Making
  
Frequency of Conflict Situations
  
Deal With Physically Aggressive People
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  
Cramped Work Space, Awkward Positions
  
Extremely Bright or Inadequate Lighting
  
Exposed to Contaminants
  
Indoors, Not Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to Hazardous Equipment
  
Outdoors, Exposed to Weather
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Public Speaking
  
Very Hot or Cold Temperatures
  
Electronic Mail
  
Outdoors, Under Cover
  
In an Open Vehicle or Equipment
  
Exposed to Hazardous Conditions
  
Exposed to High Places
  
Exposed to Radiation
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Time Pressure
  
Exposed to Whole Body Vibration
  
Indoors, Environmentally Controlled
  

-Once a week or more but not every day-

Telephone
  
Deal With Physically Aggressive People
  
Deal With Unpleasant or Angry People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Electronic Mail
  
Letters and Memos
  
Time Pressure
  
Frequency of Conflict Situations
  
Frequency of Decision Making
  
Cramped Work Space, Awkward Positions
  
Exposed to Disease or Infections
  
Exposed to Hazardous Conditions
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
In an Enclosed Vehicle or Equipment
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Face-to-Face Discussions
  
Outdoors, Under Cover
  
Public Speaking
  
Extremely Bright or Inadequate Lighting
  
Very Hot or Cold Temperatures
  
Indoors, Environmentally Controlled
  
Exposed to Contaminants
  
Exposed to Hazardous Equipment
  
Exposed to Radiation
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to High Places
  

-Once a year or more but not every month-

Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Exposed to Contaminants
  
Public Speaking
  
Deal With Physically Aggressive People
  
Letters and Memos
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Very Hot or Cold Temperatures
  
Indoors, Not Environmentally Controlled
  
Time Pressure
  
Exposed to Hazardous Conditions
  
Outdoors, Exposed to Weather
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Face-to-Face Discussions
  
Exposed to High Places
  
In an Enclosed Vehicle or Equipment
  
Cramped Work Space, Awkward Positions
  
Electronic Mail
  
Exposed to Disease or Infections
  
Exposed to Hazardous Equipment
  
Telephone
  
Frequency of Decision Making
  
Extremely Bright or Inadequate Lighting
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Whole Body Vibration
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Indoors, Environmentally Controlled
  
Outdoors, Under Cover
  
Exposed to Radiation
  
In an Open Vehicle or Equipment
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Very important-

Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Keep money drawers in order, and record and balance daily transactions.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Register, certify, and insure letters and parcels.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Cash money orders.
  
Rent post office boxes to customers.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Receive letters and parcels, and place mail into bags.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  

- Importance Supplemental-

Transport mail from one work station to another.
  
Set postage meters, and calibrate them to ensure correct operation.
  
Post announcements or government information on public bulletin boards.
  

- Relevance of Task Core-

Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Register, certify, and insure letters and parcels.
  
Receive letters and parcels, and place mail into bags.
  
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Keep money drawers in order, and record and balance daily transactions.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Rent post office boxes to customers.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Cash money orders.
  

- Relevance of Task Supplemental-

Transport mail from one work station to another.
  
Post announcements or government information on public bulletin boards.
  
Set postage meters, and calibrate them to ensure correct operation.
  

-Daily Frequency of Task (Categories 1-7) Core-

Keep money drawers in order, and record and balance daily transactions.
  
Rent post office boxes to customers.
  
Cash money orders.
  
Receive letters and parcels, and place mail into bags.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Register, certify, and insure letters and parcels.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Transport mail from one work station to another.
  
Set postage meters, and calibrate them to ensure correct operation.
  
Post announcements or government information on public bulletin boards.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Register, certify, and insure letters and parcels.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Keep money drawers in order, and record and balance daily transactions.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Receive letters and parcels, and place mail into bags.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Cash money orders.
  
Rent post office boxes to customers.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Transport mail from one work station to another.
  
Set postage meters, and calibrate them to ensure correct operation.
  
Post announcements or government information on public bulletin boards.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Cash money orders.
  
Rent post office boxes to customers.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Register, certify, and insure letters and parcels.
  
Keep money drawers in order, and record and balance daily transactions.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Receive letters and parcels, and place mail into bags.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Post announcements or government information on public bulletin boards.
  
Set postage meters, and calibrate them to ensure correct operation.
  
Transport mail from one work station to another.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Rent post office boxes to customers.
  
Cash money orders.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Receive letters and parcels, and place mail into bags.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Register, certify, and insure letters and parcels.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Keep money drawers in order, and record and balance daily transactions.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Post announcements or government information on public bulletin boards.
  
Transport mail from one work station to another.
  
Set postage meters, and calibrate them to ensure correct operation.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Rent post office boxes to customers.
  
Receive letters and parcels, and place mail into bags.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  
Cash money orders.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Keep money drawers in order, and record and balance daily transactions.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Register, certify, and insure letters and parcels.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Post announcements or government information on public bulletin boards.
  
Transport mail from one work station to another.
  
Set postage meters, and calibrate them to ensure correct operation.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Obtain signatures from recipients of registered or special delivery mail.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Cash money orders.
  
Rent post office boxes to customers.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Receive letters and parcels, and place mail into bags.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Register, certify, and insure letters and parcels.
  
Keep money drawers in order, and record and balance daily transactions.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Transport mail from one work station to another.
  
Post announcements or government information on public bulletin boards.
  
Set postage meters, and calibrate them to ensure correct operation.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  
Keep money drawers in order, and record and balance daily transactions.
  
Register, certify, and insure letters and parcels.
  
Rent post office boxes to customers.
  
Obtain signatures from recipients of registered or special delivery mail.
  
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  
Receive letters and parcels, and place mail into bags.
  
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  
Cash money orders.
  
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  
Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Set postage meters, and calibrate them to ensure correct operation.
  
Post announcements or government information on public bulletin boards.
  
Transport mail from one work station to another.
  

Education Training Experience

-On-Site or In-Plant Training-

Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 1 year, up to and including 2 years
  
Over 10 years
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 10 years
  

-Related Work Experience-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 10 years
  

-Required Level of Education-

Less than a High School Diploma
  
High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)