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Postal Service Clerks
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CheckoutCareers.com
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Postal Service Clerks
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Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags according to State, address, or other scheme; and examine mail for correct postage.
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Degrees
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Far Vision| | The ability to see details at a distance. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Glare Sensitivity| | The ability to see objects in the presence of glare or bright lighting. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Wages
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| District of Columbia | $50,620.00 |
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| North Carolina | $48,250.00 |
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| South Carolina | $48,190.00 |
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| Virgin Islands | $49,700.00 |
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Related Careers
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Counter & Rental Clerks| | Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment. |
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Insurance Claims & Policy Processing Clerks| | Obtain information from insured or designated persons for purpose of settling claim with insurance carrier. |
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Library Assistants, Clerical| | Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials. |
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Library Technicians| | Assist librarians by helping readers in the use of library catalogs, databases, and indexes to locate books and other materials; and by answering questions that require only brief consultation of standard reference. Compile records; sort and shelve books; remove or repair damaged books; register patrons; check materials in and out of the circulation process. Replace materials in shelving area (stacks) or files. Includes bookmobile drivers who operate bookmobiles or light trucks that pull trailers to specific locations on a predetermined schedule and assist with providing services in mobile libraries. |
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Mail Clerks & Mail Machine Operators, Except Postal Service| | Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms. |
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Office Clerks, General| | Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing. |
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Statement Clerks| | Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts. |
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Weighers, Measurers, Checkers, & Samplers, Recordkeeping| | Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature. |
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Skills
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Speaking| | Talking to others to convey information effectively. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Instructing| | Teaching others how to do something. |
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Service Orientation| | Actively looking for ways to help people. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Mathematics| | Using mathematics to solve problems. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Time Management| | Managing one's own time and the time of others. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Science| | Using scientific rules and methods to solve problems. |
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Programming| | Writing computer programs for various purposes. |
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Tasks
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| Keep money drawers in order, and record and balance daily transactions. |
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| Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage. |
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| Obtain signatures from recipients of registered or special delivery mail. |
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| Register, certify, and insure letters and parcels. |
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| Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. |
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| Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing. |
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| Answer questions regarding mail regulations and procedures, postage rates, and post office boxes. |
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| Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail. |
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| Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. |
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| Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. |
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| Cash money orders. |
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| Rent post office boxes to customers. |
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| Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation. |
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| Provide customers with assistance in filing claims for mail theft, or lost or damaged mail. |
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| Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. |
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| Receive letters and parcels, and place mail into bags. |
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| Transport mail from one work station to another. |
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| Feed mail into postage canceling devices or hand stamp mail to cancel postage. |
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| Set postage meters, and calibrate them to ensure correct operation. |
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| Post announcements or government information on public bulletin boards. |
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Career Activities
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| Handling and Moving Objects |
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| insert mail into slots of mail rack |
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| assist public in complying with Postal Service regulations |
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| greet customers, guests, visitors, or passengers |
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| provide assistance to post office customers |
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| provide customer service in postal or mail service setting |
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| Identifying Objects, Actions, and Events |
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| sort mail letters or packages |
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| Updating and Using Relevant Knowledge |
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| use oral or written communication techniques |
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| Getting Information |
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| obtain information from individuals |
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| Communicating with Persons Outside Organization |
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| relay information to proper officials |
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| Processing Information |
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| calculate monetary exchange |
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| Performing General Physical Activities |
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| distribute correspondence or mail |
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| load, unload, or stack containers, materials, or products |
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| Evaluating Information to Determine Compliance with Standards |
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| examine documents for completeness, accuracy, or conformance to standards |
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| Selling or Influencing Others |
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| sell products or services |
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| Documenting/Recording Information |
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| maintain account records |
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| Performing Administrative Activities |
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| fill out business or government forms |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Controlling Machines and Processes |
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| operate alpha or numeric mail sorting systems |
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| operate business machines |
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| process mail through postage machine |
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| Monitoring and Controlling Resources |
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| monitor currency, coin, or checks in cash drawer |
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| receive or disburse cash related to payments received |
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Career Context
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| Indoors, Environmentally Controlled |
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| Contact With Others |
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| Face-to-Face Discussions |
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| Exposed to Contaminants |
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| Time Pressure |
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| Spend Time Standing |
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| Deal With External Customers |
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| Importance of Being Exact or Accurate |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Frequency of Decision Making |
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| Spend Time Making Repetitive Motions |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Importance of Repeating Same Tasks |
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| Telephone |
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| Deal With Unpleasant or Angry People |
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| Work With Work Group or Team |
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| Spend Time Bending or Twisting the Body |
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| Extremely Bright or Inadequate Lighting |
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| Impact of Decisions on Co-workers or Company Results |
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| Exposed to Disease or Infections |
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| Spend Time Keeping or Regaining Balance |
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| Structured versus Unstructured Work |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Frequency of Conflict Situations |
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| Physical Proximity |
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| Spend Time Walking and Running |
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| Letters and Memos |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Freedom to Make Decisions |
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| Pace Determined by Speed of Equipment |
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| Very Hot or Cold Temperatures |
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| Coordinate or Lead Others |
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| Degree of Automation |
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| Cramped Work Space, Awkward Positions |
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| Spend Time Kneeling, Crouching, Stooping, or Crawling |
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| Electronic Mail |
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| Responsible for Others' Health and Safety |
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| Consequence of Error |
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| Level of Competition |
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| Exposed to Hazardous Conditions |
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| Indoors, Not Environmentally Controlled |
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| Responsibility for Outcomes and Results |
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| Public Speaking |
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| Outdoors, Under Cover |
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| Outdoors, Exposed to Weather |
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| Exposed to Hazardous Equipment |
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| Deal With Physically Aggressive People |
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Career Styles
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Integrity| | Job requires being honest and ethical. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Career Needs
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Security| | Workers on this job have steady employment. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Activity| | Workers on this job are busy all the time. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Working Conditions| | Workers on this job have good working conditions. |
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Independence| | Workers on this job do their work alone. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Variety| | Workers on this job have something different to do every day. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Authority| | Workers on this job give directions and instructions to others. |
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| Responsibility | | | | |
