New Accounts Clerks

Job Description: Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

New Accounts Clerks spend a lot of their time Performing for or Working Directly with the Public. They are naturally good at Oral Expression, Oral Comprehension, Written Comprehension, and Near Vision. New Accounts Clerks are typically characterized as being Conventional and Enterprising. They are usually very knowledgable about Customer and Personal Service, Mathematics, and Sales and Marketing and are skilled at Speaking and Active Listening.

Work Activities

Performing for or Working Directly with the Public
  
Establishing and Maintaining Interpersonal Relationships
  
Communicating with Supervisors, Peers, or Subordinates
  
Getting Information
  
Processing Information
  
Identifying Objects, Actions, and Events
  
Organizing, Planning, and Prioritizing Work
  
Monitor Processes, Materials, or Surroundings
  
Selling or Influencing Others
  
Communicating with Persons Outside Organization
  
Resolving Conflicts and Negotiating with Others
  
Judging the Qualities of Things, Services, or People
  
Making Decisions and Solving Problems
  
Interacting With Computers
  
Updating and Using Relevant Knowledge
  
Performing Administrative Activities
  
Evaluating Information to Determine Compliance with Standards
  
Training and Teaching Others
  
Coaching and Developing Others
  
Coordinating the Work and Activities of Others
  
Analyzing Data or Information
  
Documenting/Recording Information
  
Provide Consultation and Advice to Others
  
Thinking Creatively
  
Assisting and Caring for Others
  
Developing and Building Teams
  
Handling and Moving Objects
  
Interpreting the Meaning of Information for Others
  
Scheduling Work and Activities
  
Guiding, Directing, and Motivating Subordinates
  
Controlling Machines and Processes
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Developing Objectives and Strategies
  
Staffing Organizational Units
  
Monitoring and Controlling Resources
  
Performing General Physical Activities
  
Repairing and Maintaining Mechanical Equipment
  
Inspecting Equipment, Structures, or Material
  
Repairing and Maintaining Electronic Equipment
  

Abilities

Oral Expression
  
Oral Comprehension
  
Written Comprehension
  
Near Vision
  
Speech Recognition
  
Problem Sensitivity
  
Information Ordering
  
Deductive Reasoning
  
Speech Clarity
  
Written Expression
  
Inductive Reasoning
  
Number Facility
  
Category Flexibility
  
Speed of Closure
  
Selective Attention
  
Perceptual Speed
  
Mathematical Reasoning
  
Auditory Attention
  
Flexibility of Closure
  
Time Sharing
  
Memorization
  
Originality
  
Finger Dexterity
  
Fluency of Ideas
  
Visualization
  
Far Vision
  
Hearing Sensitivity
  
Manual Dexterity
  
Visual Color Discrimination
  
Arm-Hand Steadiness
  
Control Precision
  

Interests

Conventional
  
Enterprising
  
Social
  
Realistic
  
Investigative
  
Artistic
  

Knowledge

Customer and Personal Service
  
Mathematics
  
Sales and Marketing
  
Economics and Accounting
  
English Language
  
Clerical
  
Computers and Electronics
  
Personnel and Human Resources
  
Law and Government
  
Administration and Management
  
Education and Training
  
Public Safety and Security
  
Psychology
  
Foreign Language
  
Communications and Media
  
Telecommunications
  

Wages

New Jersey
$41,190  
 
Connecticut
$37,770  
 
Nevada
$36,670  
 
Arizona
$34,060  
 
Delaware
$34,030  
 
Rhode Island
$33,810  
 
Massachusetts
$33,700  
 
California
$33,690  
 
New York
$32,750  
 
Vermont
$32,690  
 
Washington
$32,470  
 
Alaska
$32,350  
 
Illinois
$31,830  
 
Minnesota
$31,780  
 
Georgia
$31,430  
 
Virginia
$31,380  
 
North Dakota
$30,740  
 
Oregon
$30,610  
 
South Carolina
$30,610  
 
Indiana
$30,520  
 
District of Columbia
$30,410  
 
Iowa
$30,350  
 
Wisconsin
$30,300  
 
Hawaii
$30,200  
 
Maryland
$30,130  
 
New Hampshire
$30,050  
 
Ohio
$29,980  
 
Colorado
$29,860  
 
Michigan
$29,860  
 
South Dakota
$29,690  
 
North Carolina
$29,570  
 
Nebraska
$29,440  
 
Pennsylvania
$29,380  
 
Kansas
$28,910  
 
Missouri
$28,890  
 
Tennessee
$28,270  
 
Florida
$28,130  
 
Texas
$28,010  
 
Utah
$27,970  
 
Mississippi
$27,880  
 
Maine
$27,820  
 
New Mexico
$27,540  
 
Wyoming
$27,510  
 
Arkansas
$27,360  
 
Alabama
$27,240  
 
Kentucky
$27,160  
 
Montana
$26,910  
 
Oklahoma
$26,890  
 
Idaho
$26,850  
 
Louisiana
$26,270  
 
Guam
$25,790  
 
West Virginia
$25,190  
 
Puerto Rico
$20,960  
 

Skills

Speaking
  
Active Listening
  
Reading Comprehension
  
Critical Thinking
  
Service Orientation
  
Writing
  
Persuasion
  
Complex Problem Solving
  
Judgment and Decision Making
  
Active Learning
  
Social Perceptiveness
  
Monitoring
  
Time Management
  
Coordination
  
Mathematics
  
Instructing
  
Negotiation
  
Management of Personnel Resources
  
Learning Strategies
  
Operations Analysis
  
Systems Analysis
  
Systems Evaluation
  
Operation Monitoring
  
Programming
  

Work Values

Support
  
Relationships
  
Independence
  
Achievement
  
Working Conditions
  
Recognition
  

Work Styles

Integrity
  
Attention to Detail
  
Dependability
  
Stress Tolerance
  
Cooperation
  
Self Control
  
Concern for Others
  
Initiative
  
Independence
  
Social Orientation
  
Adaptability/Flexibility
  
Achievement/Effort
  
Analytical Thinking
  
Leadership
  
Persistence
  
Innovation
  

Related University Degree Programs

Work Context

Telephone
  
Face-to-Face Discussions
  
Importance of Being Exact or Accurate
  
Contact With Others
  
Deal With External Customers
  
Freedom to Make Decisions
  
Frequency of Decision Making
  
Work With Work Group or Team
  
Impact of Decisions on Co-workers or Company Results
  
Letters and Memos
  
Structured versus Unstructured Work
  
Indoors, Environmentally Controlled
  
Spend Time Sitting
  
Electronic Mail
  
Importance of Repeating Same Tasks
  
Deal With Unpleasant or Angry People
  
Time Pressure
  
Coordinate or Lead Others
  
Frequency of Conflict Situations
  
Degree of Automation
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Physical Proximity
  
Responsibility for Outcomes and Results
  
Level of Competition
  
Consequence of Error
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Responsible for Others' Health and Safety
  
Deal With Physically Aggressive People
  
Duration of Typical Work Week
  
Public Speaking
  
Spend Time Walking and Running
  
Cramped Work Space, Awkward Positions
  
Spend Time Bending or Twisting the Body
  
Extremely Bright or Inadequate Lighting
  
Exposed to Contaminants
  
Very Hot or Cold Temperatures
  
Spend Time Keeping or Regaining Balance
  
In an Enclosed Vehicle or Equipment
  
Exposed to Disease or Infections
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Pace Determined by Speed of Equipment
  
Outdoors, Exposed to Weather
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
In an Open Vehicle or Equipment
  
Work Schedules
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-About half the time-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  

-Every day-

Telephone
  
Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Electronic Mail
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Public Speaking
  
Extremely Bright or Inadequate Lighting
  
Very Hot or Cold Temperatures
  
Cramped Work Space, Awkward Positions
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
In an Enclosed Vehicle or Equipment
  
Exposed to Contaminants
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Deal With External Customers
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Coordinate or Lead Others
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  
Importance of Being Exact or Accurate
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Limited freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Limited responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Keeping or Regaining Balance
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Walking and Running
  
Spend Time Standing
  

-Never-

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Outdoors, Under Cover
  
In an Open Vehicle or Equipment
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Exposed to Weather
  
Spend Time Keeping or Regaining Balance
  
Exposed to Disease or Infections
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Extremely Bright or Inadequate Lighting
  
In an Enclosed Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Exposed to Contaminants
  
Cramped Work Space, Awkward Positions
  
Public Speaking
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Deal With Physically Aggressive People
  
Spend Time Walking and Running
  
Indoors, Environmentally Controlled
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Electronic Mail
  
Spend Time Standing
  
Frequency of Conflict Situations
  
Frequency of Decision Making
  
Telephone
  
Spend Time Sitting
  
Time Pressure
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Time Pressure
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  
Frequency of Conflict Situations
  
Exposed to Disease or Infections
  
Electronic Mail
  
Deal With Physically Aggressive People
  
Cramped Work Space, Awkward Positions
  
Frequency of Decision Making
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
In an Enclosed Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Face-to-Face Discussions
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Public Speaking
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  

-Once a week or more but not every day-

Deal With Unpleasant or Angry People
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Time Pressure
  
Electronic Mail
  
Deal With Physically Aggressive People
  
Exposed to Contaminants
  
In an Enclosed Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Public Speaking
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-Once a year or more but not every month-

Deal With Physically Aggressive People
  
Frequency of Conflict Situations
  
Public Speaking
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Deal With Unpleasant or Angry People
  
Cramped Work Space, Awkward Positions
  
Time Pressure
  
Very Hot or Cold Temperatures
  
Exposed to Contaminants
  
Frequency of Decision Making
  
In an Enclosed Vehicle or Equipment
  
Outdoors, Exposed to Weather
  
Extremely Bright or Inadequate Lighting
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Disease or Infections
  
In an Open Vehicle or Equipment
  
Outdoors, Under Cover
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Exposed to High Places
  
Electronic Mail
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
Letters and Memos
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Obtain credit records from reporting agencies.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Perform teller duties as required.
  
Execute wire transfers of funds.
  

- Importance Supplemental-

Duplicate records for distribution to branch offices.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Perform foreign currency transactions and sell traveler's checks.
  
Schedule repairs for locks on safe-deposit boxes.
  

- Relevance of Task Core-

Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Obtain credit records from reporting agencies.
  
Execute wire transfers of funds.
  
Perform teller duties as required.
  

- Relevance of Task Supplemental-

Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Duplicate records for distribution to branch offices.
  
Perform foreign currency transactions and sell traveler's checks.
  
Schedule repairs for locks on safe-deposit boxes.
  

-Daily Frequency of Task (Categories 1-7) Core-

Refer customers to appropriate bank personnel to meet their financial needs.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Obtain credit records from reporting agencies.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Perform teller duties as required.
  
Execute wire transfers of funds.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Duplicate records for distribution to branch offices.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Schedule repairs for locks on safe-deposit boxes.
  
Perform foreign currency transactions and sell traveler's checks.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Perform teller duties as required.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Execute wire transfers of funds.
  
Obtain credit records from reporting agencies.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Duplicate records for distribution to branch offices.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Perform foreign currency transactions and sell traveler's checks.
  
Schedule repairs for locks on safe-deposit boxes.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Execute wire transfers of funds.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Perform teller duties as required.
  
Obtain credit records from reporting agencies.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Perform foreign currency transactions and sell traveler's checks.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Duplicate records for distribution to branch offices.
  
Schedule repairs for locks on safe-deposit boxes.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Obtain credit records from reporting agencies.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Execute wire transfers of funds.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  
Perform teller duties as required.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Perform foreign currency transactions and sell traveler's checks.
  
Duplicate records for distribution to branch offices.
  
Schedule repairs for locks on safe-deposit boxes.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Execute wire transfers of funds.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Perform teller duties as required.
  
Obtain credit records from reporting agencies.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Perform foreign currency transactions and sell traveler's checks.
  
Schedule repairs for locks on safe-deposit boxes.
  
Duplicate records for distribution to branch offices.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Obtain credit records from reporting agencies.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Perform teller duties as required.
  
Execute wire transfers of funds.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Duplicate records for distribution to branch offices.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  
Perform foreign currency transactions and sell traveler's checks.
  
Schedule repairs for locks on safe-deposit boxes.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  
Obtain credit records from reporting agencies.
  
Perform teller duties as required.
  
Execute wire transfers of funds.
  
Collect and record customer deposits and fees, and issue receipts using computers.
  
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  
Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  
Investigate and correct errors upon customers' request, according to customer and bank records.
  
Refer customers to appropriate bank personnel to meet their financial needs.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Schedule repairs for locks on safe-deposit boxes.
  
Perform foreign currency transactions and sell traveler's checks.
  
Duplicate records for distribution to branch offices.
  
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-On-the-Job Training-

Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-Related Work Experience-

None
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 10 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)
  
Bachelor's Degree