Meter Readers, Utilities

Job Description: Read meter and record consumption of electricity, gas, water, or steam.

Meter Readers, Utilities spend a lot of their time Performing General Physical Activities. They are naturally good at Oral Expression, Oral Comprehension, Extent Flexibility, and Visual Color Discrimination. Meter Readers, Utilities are typically characterized as being Conventional and Realistic. They are usually very knowledgable about Customer and Personal Service, Public Safety and Security, and Computers and Electronics and are skilled at Reading Comprehension and Critical Thinking.

Work Activities

Performing General Physical Activities
  
Documenting/Recording Information
  
Making Decisions and Solving Problems
  
Organizing, Planning, and Prioritizing Work
  
Operating Vehicles, Mechanized Devices, or Equipment
  
Processing Information
  
Performing for or Working Directly with the Public
  
Updating and Using Relevant Knowledge
  
Communicating with Supervisors, Peers, or Subordinates
  
Analyzing Data or Information
  
Communicating with Persons Outside Organization
  
Establishing and Maintaining Interpersonal Relationships
  
Monitor Processes, Materials, or Surroundings
  
Handling and Moving Objects
  
Scheduling Work and Activities
  
Repairing and Maintaining Mechanical Equipment
  
Provide Consultation and Advice to Others
  
Resolving Conflicts and Negotiating with Others
  
Identifying Objects, Actions, and Events
  
Inspecting Equipment, Structures, or Material
  
Coaching and Developing Others
  
Performing Administrative Activities
  
Interpreting the Meaning of Information for Others
  
Evaluating Information to Determine Compliance with Standards
  
Coordinating the Work and Activities of Others
  
Guiding, Directing, and Motivating Subordinates
  
Interacting With Computers
  
Developing and Building Teams
  
Getting Information
  
Judging the Qualities of Things, Services, or People
  
Controlling Machines and Processes
  
Thinking Creatively
  
Repairing and Maintaining Electronic Equipment
  
Developing Objectives and Strategies
  
Training and Teaching Others
  
Assisting and Caring for Others
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Staffing Organizational Units
  
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  
Monitoring and Controlling Resources
  
Selling or Influencing Others
  

Abilities

Oral Expression
  
Oral Comprehension
  
Extent Flexibility
  
Visual Color Discrimination
  
Response Orientation
  
Near Vision
  
Written Comprehension
  
Far Vision
  
Multilimb Coordination
  
Speech Recognition
  
Reaction Time
  
Information Ordering
  
Inductive Reasoning
  
Control Precision
  
Problem Sensitivity
  
Category Flexibility
  
Trunk Strength
  
Speech Clarity
  
Deductive Reasoning
  
Finger Dexterity
  
Manual Dexterity
  
Perceptual Speed
  
Flexibility of Closure
  
Auditory Attention
  
Glare Sensitivity
  
Written Expression
  
Depth Perception
  
Static Strength
  
Originality
  
Arm-Hand Steadiness
  
Time Sharing
  
Selective Attention
  
Gross Body Coordination
  
Visualization
  
Number Facility
  
Spatial Orientation
  
Hearing Sensitivity
  
Fluency of Ideas
  
Speed of Closure
  
Memorization
  
Speed of Limb Movement
  
Rate Control
  
Wrist-Finger Speed
  
Stamina
  
Peripheral Vision
  
Mathematical Reasoning
  
Night Vision
  
Sound Localization
  
Dynamic Strength
  
Gross Body Equilibrium
  

Interests

Conventional
  
Realistic
  
Social
  
Enterprising
  
Investigative
  
Artistic
  

Knowledge

Customer and Personal Service
  
Public Safety and Security
  
Computers and Electronics
  
Administration and Management
  
Mathematics
  
Education and Training
  
Transportation
  
English Language
  
Mechanical
  
Communications and Media
  
Production and Processing
  
Telecommunications
  
Geography
  
Physics
  
Engineering and Technology
  
Chemistry
  
Design
  
Clerical
  
Building and Construction
  
Law and Government
  
Personnel and Human Resources
  
Economics and Accounting
  

Wages

Connecticut
$54,520  
 
Massachusetts
$52,510  
 
New Jersey
$50,890  
 
Hawaii
$46,870  
 
New Hampshire
$46,650  
 
Pennsylvania
$45,680  
 
Colorado
$45,400  
 
Vermont
$45,350  
 
California
$44,410  
 
Washington
$44,040  
 
Delaware
$43,330  
 
Alaska
$43,200  
 
Rhode Island
$43,000  
 
Wisconsin
$42,310  
 
New York
$41,880  
 
Nevada
$41,540  
 
Minnesota
$39,890  
 
Idaho
$39,880  
 
Wyoming
$39,030  
 
Oregon
$38,880  
 
Michigan
$37,410  
 
Maine
$37,190  
 
Maryland
$37,040  
 
Nebraska
$36,550  
 
Virginia
$36,510  
 
Missouri
$36,240  
 
Iowa
$35,800  
 
Montana
$35,430  
 
North Dakota
$35,320  
 
Illinois
$34,620  
 
Arizona
$34,530  
 
Indiana
$34,480  
 
South Dakota
$34,130  
 
Utah
$34,120  
 
Ohio
$33,760  
 
South Carolina
$31,590  
 
Tennessee
$30,970  
 
West Virginia
$30,820  
 
Florida
$30,590  
 
New Mexico
$30,300  
 
Kansas
$28,560  
 
Louisiana
$28,520  
 
North Carolina
$28,490  
 
Alabama
$28,410  
 
Texas
$27,970  
 
Georgia
$27,920  
 
Oklahoma
$26,940  
 
Arkansas
$25,430  
 
Mississippi
$25,030  
 
Kentucky
$24,250  
 

Skills

Reading Comprehension
  
Critical Thinking
  
Service Orientation
  
Active Listening
  
Time Management
  
Operation and Control
  
Complex Problem Solving
  
Judgment and Decision Making
  
Writing
  
Instructing
  
Speaking
  
Monitoring
  
Quality Control Analysis
  
Learning Strategies
  
Active Learning
  
Persuasion
  
Coordination
  
Social Perceptiveness
  
Operation Monitoring
  
Negotiation
  
Troubleshooting
  
Systems Evaluation
  
Mathematics
  
Systems Analysis
  
Management of Personnel Resources
  
Repairing
  
Equipment Selection
  
Equipment Maintenance
  
Management of Financial Resources
  
Management of Material Resources
  
Programming
  
Technology Design
  
Operations Analysis
  

Work Values

Working Conditions
  
Independence
  
Support
  
Achievement
  
Relationships
  
Recognition
  

Work Styles

Dependability
  
Attention to Detail
  
Independence
  
Cooperation
  
Integrity
  
Self Control
  
Initiative
  
Stress Tolerance
  
Persistence
  
Concern for Others
  
Achievement/Effort
  
Adaptability/Flexibility
  
Innovation
  
Social Orientation
  
Leadership
  
Analytical Thinking
  

Related University Degree Programs

Work Context

Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Spend Time Walking and Running
  
Time Pressure
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Impact of Decisions on Co-workers or Company Results
  
Spend Time Standing
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Spend Time Making Repetitive Motions
  
Freedom to Make Decisions
  
Structured versus Unstructured Work
  
Exposed to Contaminants
  
Very Hot or Cold Temperatures
  
Spend Time Bending or Twisting the Body
  
Deal With Unpleasant or Angry People
  
Cramped Work Space, Awkward Positions
  
Work With Work Group or Team
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Indoors, Not Environmentally Controlled
  
Deal With External Customers
  
Contact With Others
  
Exposed to Hazardous Equipment
  
Extremely Bright or Inadequate Lighting
  
Telephone
  
Responsibility for Outcomes and Results
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Coordinate or Lead Others
  
Responsible for Others' Health and Safety
  
Consequence of Error
  
Spend Time Keeping or Regaining Balance
  
Exposed to Hazardous Conditions
  
Degree of Automation
  
Level of Competition
  
Deal With Physically Aggressive People
  
Duration of Typical Work Week
  
Spend Time Sitting
  
Physical Proximity
  
In an Open Vehicle or Equipment
  
Letters and Memos
  
Exposed to High Places
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Pace Determined by Speed of Equipment
  
Exposed to Disease or Infections
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Public Speaking
  
Outdoors, Under Cover
  
Exposed to Whole Body Vibration
  
Exposed to Radiation
  
Work Schedules
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-About half the time-

Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Spend Time Sitting
  
Spend Time Walking and Running
  
Spend Time Keeping or Regaining Balance
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Bending or Twisting the Body
  
Spend Time Standing
  
Spend Time Keeping or Regaining Balance
  
Spend Time Sitting
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Every day-

Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Time Pressure
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Indoors, Not Environmentally Controlled
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Contaminants
  
Very Hot or Cold Temperatures
  
Telephone
  
Exposed to Hazardous Equipment
  
Extremely Bright or Inadequate Lighting
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Indoors, Environmentally Controlled
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Letters and Memos
  
Exposed to Radiation
  
Electronic Mail
  
Public Speaking
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Exposed to Disease or Infections
  
In an Open Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Whole Body Vibration
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Deal With External Customers
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Deal With External Customers
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Sitting
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Spend Time Walking and Running
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Never-

Exposed to Radiation
  
Public Speaking
  
Electronic Mail
  
Exposed to Disease or Infections
  
Exposed to Whole Body Vibration
  
Outdoors, Under Cover
  
In an Open Vehicle or Equipment
  
Indoors, Environmentally Controlled
  
Letters and Memos
  
Exposed to High Places
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Telephone
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Equipment
  
Exposed to Hazardous Conditions
  
Extremely Bright or Inadequate Lighting
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Spend Time Keeping or Regaining Balance
  
Spend Time Sitting
  
Deal With Physically Aggressive People
  
Cramped Work Space, Awkward Positions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Frequency of Conflict Situations
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Exposed to Contaminants
  
In an Enclosed Vehicle or Equipment
  
Spend Time Making Repetitive Motions
  
Time Pressure
  
Frequency of Decision Making
  
Spend Time Bending or Twisting the Body
  
Outdoors, Exposed to Weather
  
Face-to-Face Discussions
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Deal With Unpleasant or Angry People
  
Very Hot or Cold Temperatures
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Face-to-Face Discussions
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Very Hot or Cold Temperatures
  
Extremely Bright or Inadequate Lighting
  
Exposed to Contaminants
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Telephone
  
Exposed to Disease or Infections
  
Letters and Memos
  
Deal With Physically Aggressive People
  
Cramped Work Space, Awkward Positions
  
Frequency of Conflict Situations
  
Frequency of Decision Making
  
Indoors, Not Environmentally Controlled
  
Public Speaking
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Electronic Mail
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Outdoors, Exposed to Weather
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  

-Once a week or more but not every day-

Cramped Work Space, Awkward Positions
  
Deal With Unpleasant or Angry People
  
Frequency of Decision Making
  
In an Open Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Exposed to Contaminants
  
Frequency of Conflict Situations
  
Electronic Mail
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Telephone
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Extremely Bright or Inadequate Lighting
  
Exposed to Hazardous Conditions
  
Time Pressure
  
Exposed to Hazardous Equipment
  
Deal With Physically Aggressive People
  
Letters and Memos
  
In an Enclosed Vehicle or Equipment
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to High Places
  
Exposed to Disease or Infections
  
Face-to-Face Discussions
  
Indoors, Not Environmentally Controlled
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Indoors, Environmentally Controlled
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Public Speaking
  

-Once a year or more but not every month-

Deal With Physically Aggressive People
  
Frequency of Conflict Situations
  
Exposed to Hazardous Conditions
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Deal With Unpleasant or Angry People
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Whole Body Vibration
  
Cramped Work Space, Awkward Positions
  
Indoors, Environmentally Controlled
  
Frequency of Decision Making
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Contaminants
  
Public Speaking
  
Letters and Memos
  
Indoors, Not Environmentally Controlled
  
Telephone
  
Exposed to High Places
  
Exposed to Disease or Infections
  
Extremely Bright or Inadequate Lighting
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Face-to-Face Discussions
  
Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
In an Open Vehicle or Equipment
  
Electronic Mail
  
Time Pressure
  
Exposed to Hazardous Equipment
  
Exposed to Radiation
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Very important-

Deal With External Customers
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Update client address and meter location information.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  

- Importance Supplemental-

Connect and disconnect utility services at specific locations.
  
Collect past-due bills.
  
Report lost or broken keys.
  

- Relevance of Task Core-

Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  
Update client address and meter location information.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  

- Relevance of Task Supplemental-

Connect and disconnect utility services at specific locations.
  
Report lost or broken keys.
  
Collect past-due bills.
  

-Daily Frequency of Task (Categories 1-7) Core-

Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Update client address and meter location information.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Connect and disconnect utility services at specific locations.
  
Collect past-due bills.
  
Report lost or broken keys.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Walk or drive vehicles along established routes to take readings of meter dials.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Update client address and meter location information.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Connect and disconnect utility services at specific locations.
  
Collect past-due bills.
  
Report lost or broken keys.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Update client address and meter location information.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Collect past-due bills.
  
Report lost or broken keys.
  
Connect and disconnect utility services at specific locations.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  
Update client address and meter location information.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Connect and disconnect utility services at specific locations.
  
Collect past-due bills.
  
Report lost or broken keys.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Update client address and meter location information.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Report lost or broken keys.
  
Collect past-due bills.
  
Connect and disconnect utility services at specific locations.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Walk or drive vehicles along established routes to take readings of meter dials.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Update client address and meter location information.
  
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Collect past-due bills.
  
Connect and disconnect utility services at specific locations.
  
Report lost or broken keys.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  
Update client address and meter location information.
  
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
  
Answer customers' questions about services and charges, or direct them to customer service centers.
  
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  
Walk or drive vehicles along established routes to take readings of meter dials.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Report lost or broken keys.
  
Collect past-due bills.
  
Connect and disconnect utility services at specific locations.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-Related Work Experience-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  

-Required Level of Education-

Less than a High School Diploma
  
High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses