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Medical & Health Services Managers
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Medical & Health Services Managers
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Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
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Degrees
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Abilities
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Far Vision| | The ability to see details at a distance. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Interests
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Wages
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| District of Columbia | $75,260.00 |
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| North Carolina | $65,480.00 |
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| South Carolina | $62,020.00 |
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Related Careers
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Administrative Services Managers| | Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations. |
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Education Administrators, Elementary & Secondary School| | Plan, direct, or coordinate the academic, clerical, or auxiliary activities of public or private elementary or secondary level schools. |
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First-Line Supervisors/Managers of Office & Administrative Support Workers| | Supervise and coordinate the activities of clerical and administrative support workers. |
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Management Analysts| | Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. |
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Management Analysts| | Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. |
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Skills
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Speaking| | Talking to others to convey information effectively. |
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Service Orientation| | Actively looking for ways to help people. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Time Management| | Managing one's own time and the time of others. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Instructing| | Teaching others how to do something. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Mathematics| | Using mathematics to solve problems. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Science| | Using scientific rules and methods to solve problems. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Programming| | Writing computer programs for various purposes. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Tasks
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| Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel. |
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| Establish objectives and evaluative or operational criteria for units they manage. |
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| Direct or conduct recruitment, hiring and training of personnel. |
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| Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. |
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| Develop and implement organizational policies and procedures for the facility or medical unit. |
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| Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting. |
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| Establish work schedules and assignments for staff, according to workload, space and equipment availability. |
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| Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning. |
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| Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services. |
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| Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. |
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| Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care. |
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| Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. |
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| Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff. |
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| Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs. |
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| Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations. |
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| Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization. |
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| Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health. |
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| Develop instructional materials and conduct in-service and community-based educational programs. |
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Tools
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| Desktop computers |
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| Notebook computers |
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| Laptop computers |
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| Personal computers |
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| Scanners |
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Technology
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| Accounting software |
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| e-MDs Bill |
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| Intuit QuickBooks |
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| NDCLytec software |
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| Analytical or scientific software |
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| CliniTrend software |
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| DxCG RiskSmart |
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| Expert Health Data Programming Vialnet |
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| Relative Values for Physicians software |
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| SPSS software |
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| Calendar and scheduling software |
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| e-MDs Schedule |
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| Categorization or classification software |
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| American Medical Association CodeManager |
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| ColorSoft AutoMatch |
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| Yost Engineering CodeSearch Pro |
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| Charting software |
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| e-MDs Chart |
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| Compliance software |
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| 3DGrid HIPAA Checkup |
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| Data base user interface and query software |
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| Alteer Office |
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| Database software |
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| Emdeon HealthPro |
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| Microsoft Access |
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| Misys software |
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| Misys Tiger |
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| Structured query language SQL |
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| Document management software |
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| Current Professional Terminology CPT software |
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| e-MDs DocMan |
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| Nuance PaperPort Professional |
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| Electronic mail software |
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| Microsoft Outlook |
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| Graphics or photo imaging software |
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| ConceptDraw software |
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| Graphic software |
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| Human resources software |
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| HCPro Staffing Analyzer |
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| Internet browser software |
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| Web browser software |
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| Inventory management software |
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| Materials requirements planning logistics and supply chain software |
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| Bed Management Suite |
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| TeleTracking PreAdmit-Tracking |
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| Office suite software |
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| Microsoft Office |
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| Project management software |
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| Contract management software |
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| Spreadsheet software |
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| Microsoft Excel |
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| Transaction security and virus protection software |
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| ArticSoft FileAssurity |
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| Word processing software |
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| Microsoft Word |
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Career Activities
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| Establishing and Maintaining Interpersonal Relationships |
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| establish and maintain relationships with community organizations |
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| establish and maintain relationships with health specialists or civic groups |
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| Guiding, Directing, and Motivating Subordinates |
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| assign work to staff or employees |
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| establish employee performance standards |
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| evaluate performance of employees or contract personnel |
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| orient new employees |
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| Updating and Using Relevant Knowledge |
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| use facility management techniques |
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| use health or sanitation standards |
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| use negotiation techniques |
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| use public speaking techniques |
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| use research methodology procedures in health care |
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| use sanitation practices in health care settings |
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| Communicating with Supervisors, Peers, or Subordinates |
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| conduct or attend staff meetings |
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| Getting Information |
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| research health improvement issues |
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| Staffing Organizational Units |
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| evaluate information from employment interviews |
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| hire, discharge, transfer, or promote workers |
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| interview job applicants |
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| publicize job openings |
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| recommend personnel actions, such as promotions, transfers, and dismissals |
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| Analyzing Data or Information |
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| analyze financial data |
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| analyze operational or management reports or records |
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| Provide Consultation and Advice to Others |
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| recommend improvements to work methods or procedures |
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| Coordinating the Work and Activities of Others |
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| confer with other departmental heads to coordinate activities |
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| direct activities of physicians or technologists |
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| direct and coordinate activities of workers or staff |
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| direct and coordinate treatment program activities |
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| oversee execution of organizational or program policies |
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| Evaluating Information to Determine Compliance with Standards |
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| adhere to safety procedures |
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| perform safety inspections in health care setting |
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| Developing Objectives and Strategies |
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| develop plans for programs or projects |
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| develop policies, procedures, methods, or standards |
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| Performing Administrative Activities |
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| develop records management system |
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| implement staff policies |
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| maintain records, reports, or files |
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| prepare reports for management |
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| Communicating with Persons Outside Organization |
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| make presentations |
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| make presentations on health or medical issues |
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| Processing Information |
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| compile data for financial reports |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Inspecting Equipment, Structures, or Material |
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| inspect facilities to determine repair or replacement needs |
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| Training and Teaching Others |
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| conduct training for personnel |
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| convert information into instructional program |
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| develop instructional materials |
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| Performing for or Working Directly with the Public |
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| enforce laws, ordinances, or regulations |
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Career Context
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| Face-to-Face Discussions |
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| Telephone |
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| Contact With Others |
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| Structured versus Unstructured Work |
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| Indoors, Environmentally Controlled |
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| Work With Work Group or Team |
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| Frequency of Decision Making |
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| Coordinate or Lead Others |
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| Freedom to Make Decisions |
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| Exposed to Disease or Infections |
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| Deal With External Customers |
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| Impact of Decisions on Co-workers or Company Results |
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| Responsibility for Outcomes and Results |
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| Electronic Mail |
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| Importance of Being Exact or Accurate |
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| Letters and Memos |
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| Exposed to Radiation |
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| Time Pressure |
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| Frequency of Conflict Situations |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Physical Proximity |
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| Deal With Unpleasant or Angry People |
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| Responsible for Others' Health and Safety |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection |
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| Deal With Physically Aggressive People |
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| Indoors, Not Environmentally Controlled |
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| Public Speaking |
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| Consequence of Error |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Exposed to Contaminants |
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