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Medical Secretaries
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Medical Secretaries
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Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
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Degrees
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Abilities
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Far Vision| | The ability to see details at a distance. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Sound Localization| | The ability to tell the direction from which a sound originated. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Wages
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| District of Columbia | $31,350.00 |
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| North Carolina | $25,430.00 |
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| South Carolina | $23,620.00 |
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| Virgin Islands | $22,240.00 |
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Related Careers
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Correspondence Clerks| | Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence. |
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Credit Authorizers| | Authorize credit charges against customers' accounts. |
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File Clerks| | File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested. |
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Insurance Claims & Policy Processing Clerks| | Obtain information from insured or designated persons for purpose of settling claim with insurance carrier. |
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Legal Secretaries| | Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, motions, and subpoenas. May also assist with legal research. |
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Procurement Clerks| | Compile information and records to draw up purchase orders for procurement of materials and services. |
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Statement Clerks| | Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts. |
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Skills
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Speaking| | Talking to others to convey information effectively. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Time Management| | Managing one's own time and the time of others. |
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Instructing| | Teaching others how to do something. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Service Orientation| | Actively looking for ways to help people. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Mathematics| | Using mathematics to solve problems. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Science| | Using scientific rules and methods to solve problems. |
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Programming| | Writing computer programs for various purposes. |
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Tasks
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| Schedule and confirm patient diagnostic appointments, surgeries and medical consultations. |
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| Answer telephones, and direct calls to appropriate staff. |
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| Compile and record medical charts, reports, and correspondence, using typewriter or personal computer. |
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| Receive and route messages and documents such as laboratory results to appropriate staff. |
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| Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. |
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| Interview patients to complete documents, case histories, and forms such as intake and insurance forms. |
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| Maintain medical records, technical library and correspondence files. |
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| Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records. |
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| Arrange hospital admissions for patients. |
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| Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records. |
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| Transmit correspondence and medical records by mail, e-mail, or fax. |
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| Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records. |
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| Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies. |
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| Complete insurance and other claim forms. |
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| Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings. |
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Tools
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| Desktop computers |
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| Dictation machines |
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| Dictaphones |
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| Facsimile machines |
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| Fax machines |
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| Hospital intercom systems |
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| Hospital intercom equipment |
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| Laser printers |
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| Notebook computers |
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| Personal computers |
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| Photocopiers |
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| Photocopying equipment |
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| Point of sale credit or debit verification kits |
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| Credit card processing equipment |
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| Premise branch exchange PBX systems |
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| Switchboards |
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| Scanners |
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| Special purpose telephones |
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| Multi-line telephone systems |
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Technology
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| Accounting software |
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| Accounts payable software |
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| Accounts receivable software |
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| Billing software |
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| Intuit QuickBooks |
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| Calendar and scheduling software |
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| IDX Groupcast |
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| Scheduling software |
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| Data base user interface and query software |
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| Database software |
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| dBase Plus |
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| Microsoft Access |
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| Desktop publishing software |
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| Electronic mail software |
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| Email software |
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| Microsoft Outlook |
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| Enterprise resource planning ERP software |
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| MEDITECH Medical and Practice Management Suite |
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| Graphics or photo imaging software |
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| Graphics software |
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| Internet browser software |
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| Web browser software |
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| Medical software |
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| Microsys MicroMD |
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| Office suite software |
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| Microsoft Office |
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| Presentation software |
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| Microsoft PowerPoint |
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| Spreadsheet software |
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| Microsoft Excel |
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| Word processing software |
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| Addressing software |
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| Corel WordPerfect |
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| Microsoft Word |
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Career Activities
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| Getting Information |
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| obtain information from individuals |
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| Processing Information |
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| compile data for financial reports |
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| evaluate importance of incoming telephone calls |
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| process account invoices |
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| reconcile or balance financial records |
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| Updating and Using Relevant Knowledge |
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| use interviewing procedures |
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| use oral or written communication techniques |
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| use shorthand writing procedures |
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| Performing Administrative Activities |
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| complete patient insurance forms |
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| fill out business or government forms |
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| fill out insurance forms |
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| fill out purchase requisitions |
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| maintain appointment calendar |
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| maintain inventory of office forms |
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| maintain records, reports, or files |
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| prepare billing statements |
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| prepare financial reports |
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| prepare tax reports |
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| process medical records |
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| route multi-line telephone calls |
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| type letters or correspondence |
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| use secretarial procedures |
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| Documenting/Recording Information |
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| enter time sheet information |
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| inventory medical supplies or instruments |
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| maintain dental or medical records |
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| maintain telephone logs |
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| post medical insurance billings |
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| take dictation |
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| take messages |
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| transcribe spoken or written information |
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| type document from machine transcription |
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| Performing for or Working Directly with the Public |
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| greet customers, guests, visitors, or passengers |
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| provide customer service |
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| Interacting With Computers |
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| use accounting or bookkeeping software |
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| use computers to enter, access or retrieve data |
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| use spreadsheet software |
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| use word processing or desktop publishing software |
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| Evaluating Information to Determine Compliance with Standards |
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| ensure correct grammar, punctuation, or spelling |
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| examine documents for completeness, accuracy, or conformance to standards |
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| Performing General Physical Activities |
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| distribute correspondence or mail |
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| Monitoring and Controlling Resources |
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| disburse checks to satisfy accounts payable |
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| maintain inventory of office equipment or furniture |
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| maintain record of organization expenses |
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| maintain travel expense accounts |
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Career Context
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| Telephone |
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| Contact With Others |
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| Work With Work Group or Team |
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| Face-to-Face Discussions |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Structured versus Unstructured Work |
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| Indoors, Environmentally Controlled |
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| Consequence of Error |
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| Frequency of Decision Making |
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| Exposed to Disease or Infections |
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| Importance of Being Exact or Accurate |
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| Deal With Unpleasant or Angry People |
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| Importance of Repeating Same Tasks |
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| Spend Time Making Repetitive Motions |
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| Time Pressure |
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| Frequency of Conflict Situations |
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| Deal With External Customers |
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| Spend Time Sitting |
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| Freedom to Make Decisions |
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| Physical Proximity |
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| Impact of Decisions on Co-workers or Company Results |
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| Cramped Work Space, Awkward Positions |
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| Letters and Memos |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Spend Time Walking and Running |
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| Exposed to Radiation |
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| Electronic Mail |
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| Coordinate or Lead Others |
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| Extremely Bright or Inadequate Lighting |
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| Responsibility for Outcomes and Results |
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| Responsible for Others' Health and Safety |
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| Spend Time Standing |
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| Indoors, Not Environmentally Controlled |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Public Speaking |
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| Degree of Automation |
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Career Styles
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Integrity| | Job requires being honest and ethical. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Social Orientation| | Job requires preferring to work with others rath |
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