Medical Secretaries

Job Description: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical Secretaries spend a lot of their time Performing for or Working Directly with the Public. They are naturally good at Oral Comprehension, Oral Expression, Near Vision, and Speech Recognition. Medical Secretaries are typically characterized as being Conventional and Social. They are usually very knowledgable about Clerical, Customer and Personal Service, and Computers and Electronics and are skilled at Active Listening and Reading Comprehension.

Work Activities

Performing for or Working Directly with the Public
  
Getting Information
  
Assisting and Caring for Others
  
Establishing and Maintaining Interpersonal Relationships
  
Performing Administrative Activities
  
Organizing, Planning, and Prioritizing Work
  
Communicating with Supervisors, Peers, or Subordinates
  
Updating and Using Relevant Knowledge
  
Communicating with Persons Outside Organization
  
Documenting/Recording Information
  
Interacting With Computers
  
Identifying Objects, Actions, and Events
  
Making Decisions and Solving Problems
  
Coordinating the Work and Activities of Others
  
Monitor Processes, Materials, or Surroundings
  
Resolving Conflicts and Negotiating with Others
  
Scheduling Work and Activities
  
Processing Information
  
Evaluating Information to Determine Compliance with Standards
  
Developing and Building Teams
  
Interpreting the Meaning of Information for Others
  
Training and Teaching Others
  
Thinking Creatively
  
Provide Consultation and Advice to Others
  
Analyzing Data or Information
  
Coaching and Developing Others
  
Handling and Moving Objects
  
Judging the Qualities of Things, Services, or People
  
Monitoring and Controlling Resources
  
Performing General Physical Activities
  
Controlling Machines and Processes
  
Inspecting Equipment, Structures, or Material
  
Guiding, Directing, and Motivating Subordinates
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Selling or Influencing Others
  
Developing Objectives and Strategies
  
Repairing and Maintaining Mechanical Equipment
  

Abilities

Oral Comprehension
  
Oral Expression
  
Near Vision
  
Speech Recognition
  
Written Comprehension
  
Speech Clarity
  
Written Expression
  
Deductive Reasoning
  
Problem Sensitivity
  
Category Flexibility
  
Inductive Reasoning
  
Selective Attention
  
Information Ordering
  
Finger Dexterity
  
Perceptual Speed
  
Time Sharing
  
Number Facility
  
Mathematical Reasoning
  
Originality
  
Fluency of Ideas
  
Flexibility of Closure
  
Far Vision
  
Memorization
  
Visual Color Discrimination
  
Speed of Closure
  
Visualization
  
Control Precision
  
Manual Dexterity
  
Auditory Attention
  
Hearing Sensitivity
  
Arm-Hand Steadiness
  

Interests

Conventional
  
Social
  
Investigative
  
Enterprising
  
Realistic
  
Artistic
  

Knowledge

Clerical
  
Customer and Personal Service
  
Computers and Electronics
  
English Language
  
Medicine and Dentistry
  
Administration and Management
  
Mathematics
  
Economics and Accounting
  
Psychology
  
Sales and Marketing
  
Communications and Media
  
Public Safety and Security
  
Production and Processing
  
Education and Training
  
Personnel and Human Resources
  
Law and Government
  
Therapy and Counseling
  
Telecommunications
  
Foreign Language
  
Biology
  

Wages

District of Columbia
$38,180  
 
Massachusetts
$36,730  
 
Minnesota
$36,670  
 
Alaska
$36,630  
 
Washington
$36,460  
 
New Jersey
$36,360  
 
Nevada
$36,180  
 
Connecticut
$35,810  
 
Rhode Island
$35,170  
 
Hawaii
$35,100  
 
Maryland
$33,600  
 
New York
$33,150  
 
New Hampshire
$32,760  
 
California
$32,280  
 
Oregon
$32,250  
 
Virginia
$32,070  
 
Colorado
$31,830  
 
Delaware
$31,540  
 
Vermont
$31,260  
 
Illinois
$31,050  
 
New Mexico
$30,660  
 
Michigan
$30,110  
 
Pennsylvania
$29,820  
 
Arizona
$29,800  
 
Georgia
$29,680  
 
Wyoming
$29,440  
 
Maine
$29,190  
 
Indiana
$29,140  
 
Wisconsin
$28,990  
 
Nebraska
$28,620  
 
South Dakota
$28,560  
 
Iowa
$28,510  
 
Missouri
$28,510  
 
Utah
$28,470  
 
North Carolina
$28,420  
 
Idaho
$28,310  
 
Texas
$28,270  
 
Kansas
$28,260  
 
Ohio
$28,070  
 
Florida
$27,740  
 
South Carolina
$27,550  
 
Montana
$27,160  
 
Alabama
$27,100  
 
Kentucky
$27,010  
 
North Dakota
$26,790  
 
Tennessee
$26,700  
 
Arkansas
$26,560  
 
Oklahoma
$26,470  
 
Mississippi
$25,340  
 
Louisiana
$24,810  
 
Virgin Islands
$24,790  
 
West Virginia
$24,370  
 
Guam
$20,180  
 
Puerto Rico
$17,310  
 

Skills

Active Listening
  
Reading Comprehension
  
Speaking
  
Service Orientation
  
Writing
  
Critical Thinking
  
Coordination
  
Social Perceptiveness
  
Time Management
  
Monitoring
  
Complex Problem Solving
  
Judgment and Decision Making
  
Instructing
  
Active Learning
  
Management of Personnel Resources
  
Negotiation
  
Persuasion
  
Systems Analysis
  
Mathematics
  
Learning Strategies
  
Systems Evaluation
  
Operation Monitoring
  
Operations Analysis
  
Programming
  
Science
  

Work Values

Relationships
  
Support
  
Working Conditions
  
Achievement
  
Recognition
  
Independence
  

Work Styles

Integrity
  
Dependability
  
Self Control
  
Concern for Others
  
Attention to Detail
  
Stress Tolerance
  
Cooperation
  
Independence
  
Social Orientation
  
Initiative
  
Adaptability/Flexibility
  
Achievement/Effort
  
Leadership
  
Persistence
  
Analytical Thinking
  
Innovation
  

Related University Degree Programs

Work Context

Telephone
  
Contact With Others
  
Work With Work Group or Team
  
Face-to-Face Discussions
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Spend Time Sitting
  
Importance of Repeating Same Tasks
  
Structured versus Unstructured Work
  
Exposed to Disease or Infections
  
Indoors, Environmentally Controlled
  
Coordinate or Lead Others
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  
Freedom to Make Decisions
  
Impact of Decisions on Co-workers or Company Results
  
Frequency of Decision Making
  
Physical Proximity
  
Spend Time Making Repetitive Motions
  
Frequency of Conflict Situations
  
Responsibility for Outcomes and Results
  
Time Pressure
  
Electronic Mail
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Level of Competition
  
Responsible for Others' Health and Safety
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Degree of Automation
  
Consequence of Error
  
Spend Time Standing
  
Exposed to Contaminants
  
Spend Time Walking and Running
  
Duration of Typical Work Week
  
Deal With Physically Aggressive People
  
Spend Time Bending or Twisting the Body
  
Pace Determined by Speed of Equipment
  
Exposed to Radiation
  
Public Speaking
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Extremely Bright or Inadequate Lighting
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Equipment
  
Very Hot or Cold Temperatures
  
Indoors, Not Environmentally Controlled
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  
Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
In an Open Vehicle or Equipment
  
Work Schedules
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to High Places
  
Outdoors, Under Cover
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-About half the time-

Spend Time Making Repetitive Motions
  
Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Sitting
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Every day-

Telephone
  
Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Exposed to Disease or Infections
  
Frequency of Decision Making
  
Letters and Memos
  
Electronic Mail
  
Deal With Unpleasant or Angry People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Time Pressure
  
Exposed to Contaminants
  
Exposed to Hazardous Conditions
  
Extremely Bright or Inadequate Lighting
  
Cramped Work Space, Awkward Positions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Equipment
  
Very Hot or Cold Temperatures
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Public Speaking
  
Indoors, Not Environmentally Controlled
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Work With Work Group or Team
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Deal With External Customers
  
Work With Work Group or Team
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Sitting
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Standing
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Never-

In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to High Places
  
Outdoors, Under Cover
  
Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
Indoors, Not Environmentally Controlled
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Exposed to Hazardous Equipment
  
Spend Time Keeping or Regaining Balance
  
Very Hot or Cold Temperatures
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Extremely Bright or Inadequate Lighting
  
Exposed to Hazardous Conditions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Exposed to Radiation
  
Cramped Work Space, Awkward Positions
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Public Speaking
  
Exposed to Contaminants
  
Spend Time Bending or Twisting the Body
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Electronic Mail
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Deal With Physically Aggressive People
  
Frequency of Decision Making
  
Indoors, Environmentally Controlled
  
Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Exposed to Disease or Infections
  
Spend Time Walking and Running
  
Frequency of Conflict Situations
  
Time Pressure
  
Letters and Memos
  
Telephone
  
Spend Time Sitting
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  

-No contact with others-

Contact With Others
  

-No freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Deal With Unpleasant or Angry People
  
Time Pressure
  
Frequency of Conflict Situations
  
Frequency of Decision Making
  
Letters and Memos
  
Exposed to Contaminants
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Electronic Mail
  
Face-to-Face Discussions
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Indoors, Not Environmentally Controlled
  
Public Speaking
  
Cramped Work Space, Awkward Positions
  
Extremely Bright or Inadequate Lighting
  
Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  

-Once a week or more but not every day-

Letters and Memos
  
Time Pressure
  
Face-to-Face Discussions
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Electronic Mail
  
Exposed to Contaminants
  
Exposed to Disease or Infections
  
Exposed to Radiation
  
Frequency of Decision Making
  
Deal With Physically Aggressive People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Public Speaking
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-Once a year or more but not every month-

Deal With Physically Aggressive People
  
Public Speaking
  
Time Pressure
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Letters and Memos
  
Frequency of Conflict Situations
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Cramped Work Space, Awkward Positions
  
Exposed to Disease or Infections
  
Exposed to Hazardous Conditions
  
Electronic Mail
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  
Frequency of Decision Making
  
Exposed to Contaminants
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Answer telephones, and direct calls to appropriate staff.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Complete insurance and other claim forms.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Maintain medical records, technical library and correspondence files.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  

- Importance Supplemental-

Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  
Arrange hospital admissions for patients.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  

- Relevance of Task Core-

Answer telephones, and direct calls to appropriate staff.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Maintain medical records, technical library and correspondence files.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Complete insurance and other claim forms.
  

- Relevance of Task Supplemental-

Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Arrange hospital admissions for patients.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  

-Daily Frequency of Task (Categories 1-7) Core-

Maintain medical records, technical library and correspondence files.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Complete insurance and other claim forms.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Answer telephones, and direct calls to appropriate staff.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  
Arrange hospital admissions for patients.
  
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Answer telephones, and direct calls to appropriate staff.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Complete insurance and other claim forms.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Maintain medical records, technical library and correspondence files.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  
Arrange hospital admissions for patients.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Complete insurance and other claim forms.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Maintain medical records, technical library and correspondence files.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Answer telephones, and direct calls to appropriate staff.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Arrange hospital admissions for patients.
  
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Complete insurance and other claim forms.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Maintain medical records, technical library and correspondence files.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Answer telephones, and direct calls to appropriate staff.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Arrange hospital admissions for patients.
  
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Complete insurance and other claim forms.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Answer telephones, and direct calls to appropriate staff.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Maintain medical records, technical library and correspondence files.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  
Arrange hospital admissions for patients.
  
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Maintain medical records, technical library and correspondence files.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Complete insurance and other claim forms.
  
Answer telephones, and direct calls to appropriate staff.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Arrange hospital admissions for patients.
  
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Complete insurance and other claim forms.
  
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  
Maintain medical records, technical library and correspondence files.
  
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  
Answer telephones, and direct calls to appropriate staff.
  
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  
Receive and route messages and documents such as laboratory results to appropriate staff.
  
Transmit correspondence and medical records by mail, e-mail, or fax.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
  
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  
Arrange hospital admissions for patients.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  

-Related Work Experience-

None
  
Over 1 month, up to and including 3 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 6 years, up to and including 8 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)