- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Lodging Managers spend a lot of their time Establishing and Maintaining Interpersonal Relationships. They are naturally good at Oral Comprehension, Written Expression, Speech Recognition, and Oral Expression. Lodging Managers are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Clerical, Customer and Personal Service, and Administration and Management and are skilled at Monitoring and Management of Financial Resources.
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Work Activities
Establishing and Maintaining Interpersonal Relationships
Performing for or Working Directly with the Public
Organizing, Planning, and Prioritizing Work
Guiding, Directing, and Motivating Subordinates
Resolving Conflicts and Negotiating with Others
Monitoring and Controlling Resources
Assisting and Caring for Others
Thinking Creatively
Coaching and Developing Others
Staffing Organizational Units
Performing Administrative Activities
Provide Consultation and Advice to Others
Selling or Influencing Others
Updating and Using Relevant Knowledge
Identifying Objects, Actions, and Events
Coordinating the Work and Activities of Others
Communicating with Supervisors, Peers, or Subordinates
Communicating with Persons Outside Organization
Training and Teaching Others
Scheduling Work and Activities
Judging the Qualities of Things, Services, or People
Making Decisions and Solving Problems
Getting Information
Interacting With Computers
Processing Information
Developing Objectives and Strategies
Documenting/Recording Information
Analyzing Data or Information
Developing and Building Teams
Monitor Processes, Materials, or Surroundings
Interpreting the Meaning of Information for Others
Evaluating Information to Determine Compliance with Standards
Repairing and Maintaining Electronic Equipment
Performing General Physical Activities
Estimating the Quantifiable Characteristics of Products, Events, or Information
Repairing and Maintaining Mechanical Equipment
Handling and Moving Objects
Controlling Machines and Processes
Inspecting Equipment, Structures, or Material
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
Operating Vehicles, Mechanized Devices, or Equipment
Abilities
Oral Comprehension
Written Expression
Speech Recognition
Oral Expression
Near Vision
Written Comprehension
Problem Sensitivity
Deductive Reasoning
Originality
Fluency of Ideas
Speech Clarity
Category Flexibility
Far Vision
Mathematical Reasoning
Flexibility of Closure
Information Ordering
Inductive Reasoning
Selective Attention
Visualization
Speed of Closure
Memorization
Number Facility
Time Sharing
Perceptual Speed
Finger Dexterity
Arm-Hand Steadiness
Depth Perception
Visual Color Discrimination
Multilimb Coordination
Manual Dexterity
Trunk Strength
Auditory Attention
Control Precision
Hearing Sensitivity
Response Orientation
Stamina
Static Strength
Gross Body Coordination
Extent Flexibility
Dynamic Strength
Wrist-Finger Speed
Spatial Orientation
Reaction Time
Rate Control
Gross Body Equilibrium
Interests
Enterprising
Conventional
Social
Realistic
Investigative
Artistic
Knowledge
Clerical
Customer and Personal Service
Administration and Management
Sales and Marketing
Computers and Electronics
Mathematics
Personnel and Human Resources
Education and Training
Geography
English Language
Public Safety and Security
Economics and Accounting
Psychology
Law and Government
Telecommunications
Production and Processing
Communications and Media
Transportation
Philosophy and Theology
Building and Construction
Engineering and Technology
Therapy and Counseling
Foreign Language
Mechanical
Chemistry
Design
History and Archeology
Medicine and Dentistry
Fine Arts
Physics
Wages
Nevada
$68,860
Massachusetts
$68,540
Washington
$67,390
Delaware
$66,350
Vermont
$62,740
Hawaii
$62,010
New York
$60,190
Maryland
$59,690
New Jersey
$58,460
South Carolina
$57,920
Colorado
$55,770
Florida
$55,720
District of Columbia
$54,040
Virginia
$51,420
Texas
$51,350
Kentucky
$50,950
Pennsylvania
$49,450
California
$49,360
Wisconsin
$49,190
Utah
$48,440
Michigan
$47,660
Illinois
$47,560
Connecticut
$47,300
Alaska
$46,960
New Hampshire
$46,390
South Dakota
$46,020
Missouri
$45,560
Georgia
$44,650
Oregon
$44,590
Arizona
$43,980
Indiana
$43,150
Minnesota
$43,110
Virgin Islands
$42,840
Ohio
$42,710
Louisiana
$41,800
New Mexico
$41,210
Rhode Island
$40,840
North Carolina
$40,780
Alabama
$39,410
Maine
$38,870
Kansas
$38,630
Puerto Rico
$37,650
Nebraska
$37,400
West Virginia
$37,350
Tennessee
$37,340
Iowa
$36,720
Idaho
$36,290
Montana
$36,270
Oklahoma
$35,290
Mississippi
$34,500
Arkansas
$34,500
North Dakota
$34,160
Wyoming
$30,590
Skills
Monitoring
Management of Financial Resources
Reading Comprehension
Critical Thinking
Speaking
Service Orientation
Writing
Active Listening
Time Management
Coordination
Social Perceptiveness
Management of Personnel Resources
Management of Material Resources
Active Learning
Persuasion
Systems Evaluation
Negotiation
Judgment and Decision Making
Instructing
Learning Strategies
Complex Problem Solving
Systems Analysis
Mathematics
Quality Control Analysis
Operation Monitoring
Operation and Control
Troubleshooting
Equipment Maintenance
Equipment Selection
Repairing
Operations Analysis
Technology Design
Programming
Work Values
Relationships
Independence
Achievement
Recognition
Working Conditions
Support
Work Styles
Dependability
Cooperation
Self Control
Stress Tolerance
Attention to Detail
Adaptability/Flexibility
Integrity
Leadership
Concern for Others
Independence
Initiative
Achievement/Effort
Analytical Thinking
Persistence
Social Orientation
Innovation
Related University Degree Programs
Work Context
Contact With Others
Telephone
Work With Work Group or Team
Frequency of Decision Making
Impact of Decisions on Co-workers or Company Results
Electronic Mail
Coordinate or Lead Others
Responsibility for Outcomes and Results
Face-to-Face Discussions
Indoors, Environmentally Controlled
Freedom to Make Decisions
Deal With External Customers
Responsible for Others' Health and Safety
Structured versus Unstructured Work
Importance of Being Exact or Accurate
Time Pressure
Letters and Memos
Frequency of Conflict Situations
Deal With Unpleasant or Angry People
Physical Proximity
Importance of Repeating Same Tasks
Level of Competition
Duration of Typical Work Week
Spend Time Sitting
Spend Time Standing
In an Enclosed Vehicle or Equipment
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Degree of Automation
Exposed to Contaminants
Public Speaking
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Spend Time Walking and Running
Cramped Work Space, Awkward Positions
Sounds, Noise Levels Are Distracting or Uncomfortable
Exposed to Disease or Infections
Spend Time Making Repetitive Motions
Very Hot or Cold Temperatures
Outdoors, Exposed to Weather
Consequence of Error
Outdoors, Under Cover
Indoors, Not Environmentally Controlled
Deal With Physically Aggressive People
Exposed to Hazardous Conditions
Extremely Bright or Inadequate Lighting
Spend Time Bending or Twisting the Body
Spend Time Kneeling, Crouching, Stooping, or Crawling
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Open Vehicle or Equipment
Work Schedules
Exposed to Hazardous Equipment
Pace Determined by Speed of Equipment
Exposed to High Places
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Whole Body Vibration
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Radiation
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-About half the time-
Spend Time Sitting
Spend Time Standing
Spend Time Making Repetitive Motions
Spend Time Walking and Running
Spend Time Bending or Twisting the Body
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Sitting
Spend Time Keeping or Regaining Balance
Spend Time Walking and Running
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Bending or Twisting the Body
-Every day-
Telephone
Indoors, Environmentally Controlled
Electronic Mail
Frequency of Decision Making
Face-to-Face Discussions
Time Pressure
Letters and Memos
Frequency of Conflict Situations
Exposed to Contaminants
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
In an Enclosed Vehicle or Equipment
Cramped Work Space, Awkward Positions
Exposed to Hazardous Conditions
Exposed to Disease or Infections
Deal With Unpleasant or Angry People
Very Hot or Cold Temperatures
Outdoors, Exposed to Weather
Sounds, Noise Levels Are Distracting or Uncomfortable
In an Open Vehicle or Equipment
Exposed to Minor Burns, Cuts, Bites, or Stings
Extremely Bright or Inadequate Lighting
Indoors, Not Environmentally Controlled
Deal With Physically Aggressive People
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Hazardous Equipment
Exposed to High Places
Outdoors, Under Cover
Exposed to Radiation
Public Speaking
-Extremely competitive-
Level of Competition
-Extremely important-
Work With Work Group or Team
Coordinate or Lead Others
Deal With External Customers
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Pace Determined by Speed of Equipment
-Extremely serious-
Consequence of Error
-Fairly important-
Pace Determined by Speed of Equipment
Deal With External Customers
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Coordinate or Lead Others
Work With Work Group or Team
-Fairly serious-
Consequence of Error
-High responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Importance of Repeating Same Tasks
Coordinate or Lead Others
Importance of Being Exact or Accurate
Deal With External Customers
Pace Determined by Speed of Equipment
Work With Work Group or Team
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Walking and Running
Spend Time Standing
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Making Repetitive Motions
Spend Time Keeping or Regaining Balance
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
-Limited freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Standing
Spend Time Sitting
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Making Repetitive Motions
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Bending or Twisting the Body
-Never-
Exposed to Radiation
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to High Places
Exposed to Hazardous Equipment
In an Open Vehicle or Equipment
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Conditions
Indoors, Not Environmentally Controlled
Extremely Bright or Inadequate Lighting
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Bending or Twisting the Body
Exposed to Disease or Infections
Outdoors, Under Cover
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Very Hot or Cold Temperatures
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Cramped Work Space, Awkward Positions
Spend Time Making Repetitive Motions
In an Enclosed Vehicle or Equipment
Deal With Physically Aggressive People
Exposed to Contaminants
Outdoors, Exposed to Weather
Sounds, Noise Levels Are Distracting or Uncomfortable
Spend Time Walking and Running
Public Speaking
Indoors, Environmentally Controlled
Electronic Mail
Telephone
Spend Time Sitting
Frequency of Conflict Situations
Time Pressure
Face-to-Face Discussions
Frequency of Decision Making
Spend Time Standing
Deal With Unpleasant or Angry People
Letters and Memos
-No contact with others-
Contact With Others
-No freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-No responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Importance of Repeating Same Tasks
Coordinate or Lead Others
Work With Work Group or Team
Deal With External Customers
Importance of Being Exact or Accurate
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Public Speaking
Very Hot or Cold Temperatures
Time Pressure
Sounds, Noise Levels Are Distracting or Uncomfortable
Deal With Unpleasant or Angry People
Outdoors, Exposed to Weather
Frequency of Conflict Situations
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Open Vehicle or Equipment
Extremely Bright or Inadequate Lighting
Exposed to High Places
Electronic Mail
Exposed to Hazardous Equipment
Deal With Physically Aggressive People
Exposed to Contaminants
Frequency of Decision Making
In an Enclosed Vehicle or Equipment
Letters and Memos
Outdoors, Under Cover
Cramped Work Space, Awkward Positions
Exposed to Disease or Infections
Indoors, Not Environmentally Controlled
Exposed to Radiation
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Hazardous Conditions
Telephone
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Face-to-Face Discussions
Indoors, Environmentally Controlled
-Once a week or more but not every day-
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
Letters and Memos
Time Pressure
In an Enclosed Vehicle or Equipment
Public Speaking
Indoors, Not Environmentally Controlled
Exposed to Contaminants
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Outdoors, Under Cover
Cramped Work Space, Awkward Positions
Exposed to Disease or Infections
Face-to-Face Discussions
Frequency of Decision Making
Sounds, Noise Levels Are Distracting or Uncomfortable
Outdoors, Exposed to Weather
Very Hot or Cold Temperatures
Exposed to Hazardous Equipment
Exposed to Hazardous Conditions
Extremely Bright or Inadequate Lighting
Telephone
Indoors, Environmentally Controlled
Exposed to High Places
Deal With Physically Aggressive People
In an Open Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Electronic Mail
Exposed to Radiation
Exposed to Minor Burns, Cuts, Bites, or Stings
-Once a year or more but not every month-
Deal With Physically Aggressive People
Outdoors, Exposed to Weather
Sounds, Noise Levels Are Distracting or Uncomfortable
Outdoors, Under Cover
Public Speaking
Cramped Work Space, Awkward Positions
Exposed to Contaminants
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Extremely Bright or Inadequate Lighting
Indoors, Not Environmentally Controlled
Exposed to Disease or Infections
Face-to-Face Discussions
Exposed to Hazardous Conditions
Letters and Memos
Very Hot or Cold Temperatures
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Whole Body Vibration
In an Enclosed Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to High Places
Exposed to Hazardous Equipment
Time Pressure
Frequency of Decision Making
Indoors, Environmentally Controlled
Electronic Mail
Deal With Unpleasant or Angry People
Exposed to Radiation
In an Open Vehicle or Equipment
Telephone
Frequency of Conflict Situations
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Very important-
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Deal With External Customers
Work With Work Group or Team
Coordinate or Lead Others
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Greet and register guests.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Monitor the revenue activity of the hotel or facility.
Train staff members.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Coordinate front-office activities of hotels or motels, and resolve problems.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Collect payments and record data pertaining to funds and expenditures.
Manage and maintain temporary or permanent lodging facilities.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Interview and hire applicants.
Prepare required paperwork pertaining to departmental functions.
Assign duties to workers, and schedule shifts.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Show, rent, or assign accommodations.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Develop and implement policies and procedures for the operation of a department or establishment.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Perform marketing and public relations activities.
- Importance Supplemental-
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Book tickets for guests for local tours and attractions.
- Relevance of Task Core-
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Train staff members.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Assign duties to workers, and schedule shifts.
Monitor the revenue activity of the hotel or facility.
Interview and hire applicants.
Greet and register guests.
Show, rent, or assign accommodations.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Coordinate front-office activities of hotels or motels, and resolve problems.
Collect payments and record data pertaining to funds and expenditures.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Prepare required paperwork pertaining to departmental functions.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Develop and implement policies and procedures for the operation of a department or establishment.
Perform marketing and public relations activities.
Manage and maintain temporary or permanent lodging facilities.
- Relevance of Task Supplemental-
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Book tickets for guests for local tours and attractions.
-Daily Frequency of Task (Categories 1-7) Core-
Manage and maintain temporary or permanent lodging facilities.
Monitor the revenue activity of the hotel or facility.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Collect payments and record data pertaining to funds and expenditures.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Prepare required paperwork pertaining to departmental functions.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Show, rent, or assign accommodations.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Assign duties to workers, and schedule shifts.
Coordinate front-office activities of hotels or motels, and resolve problems.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Greet and register guests.
Perform marketing and public relations activities.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Train staff members.
Develop and implement policies and procedures for the operation of a department or establishment.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Interview and hire applicants.
-Daily Frequency of Task (Categories 1-7) Supplemental-
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Book tickets for guests for local tours and attractions.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Greet and register guests.
Show, rent, or assign accommodations.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Coordinate front-office activities of hotels or motels, and resolve problems.
Collect payments and record data pertaining to funds and expenditures.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Train staff members.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Manage and maintain temporary or permanent lodging facilities.
Assign duties to workers, and schedule shifts.
Prepare required paperwork pertaining to departmental functions.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Monitor the revenue activity of the hotel or facility.
Perform marketing and public relations activities.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Develop and implement policies and procedures for the operation of a department or establishment.
Interview and hire applicants.
-Hourly or more Frequency of Task (Categories 1-7) Supplemental-
Book tickets for guests for local tours and attractions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
-More than monthly Frequency of Task (Categories 1-7) Core-
Interview and hire applicants.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Train staff members.
Perform marketing and public relations activities.
Assign duties to workers, and schedule shifts.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Develop and implement policies and procedures for the operation of a department or establishment.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Show, rent, or assign accommodations.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Collect payments and record data pertaining to funds and expenditures.
Coordinate front-office activities of hotels or motels, and resolve problems.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Prepare required paperwork pertaining to departmental functions.
Monitor the revenue activity of the hotel or facility.
Manage and maintain temporary or permanent lodging facilities.
Greet and register guests.
-More than monthly Frequency of Task (Categories 1-7) Supplemental-
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Book tickets for guests for local tours and attractions.
-More than weekly Frequency of Task (Categories 1-7) Core-
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Assign duties to workers, and schedule shifts.
Perform marketing and public relations activities.
Develop and implement policies and procedures for the operation of a department or establishment.
Prepare required paperwork pertaining to departmental functions.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Collect payments and record data pertaining to funds and expenditures.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Coordinate front-office activities of hotels or motels, and resolve problems.
Greet and register guests.
Monitor the revenue activity of the hotel or facility.
Train staff members.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Manage and maintain temporary or permanent lodging facilities.
Show, rent, or assign accommodations.
Interview and hire applicants.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
-More than weekly Frequency of Task (Categories 1-7) Supplemental-
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Book tickets for guests for local tours and attractions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
-More than yearly Frequency of Task (Categories 1-7) Core-
Interview and hire applicants.
Develop and implement policies and procedures for the operation of a department or establishment.
Train staff members.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Perform marketing and public relations activities.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Assign duties to workers, and schedule shifts.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Show, rent, or assign accommodations.
Greet and register guests.
Coordinate front-office activities of hotels or motels, and resolve problems.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Monitor the revenue activity of the hotel or facility.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Collect payments and record data pertaining to funds and expenditures.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Manage and maintain temporary or permanent lodging facilities.
Prepare required paperwork pertaining to departmental functions.
-More than yearly Frequency of Task (Categories 1-7) Supplemental-
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Book tickets for guests for local tours and attractions.
-Several times daily Frequency of Task (Categories 1-7) Core-
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Coordinate front-office activities of hotels or motels, and resolve problems.
Prepare required paperwork pertaining to departmental functions.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Monitor the revenue activity of the hotel or facility.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Manage and maintain temporary or permanent lodging facilities.
Show, rent, or assign accommodations.
Train staff members.
Greet and register guests.
Develop and implement policies and procedures for the operation of a department or establishment.
Collect payments and record data pertaining to funds and expenditures.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Assign duties to workers, and schedule shifts.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Perform marketing and public relations activities.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Interview and hire applicants.
-Several times daily Frequency of Task (Categories 1-7) Supplemental-
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Book tickets for guests for local tours and attractions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Perform marketing and public relations activities.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Interview and hire applicants.
Develop and implement policies and procedures for the operation of a department or establishment.
Show, rent, or assign accommodations.
Train staff members.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Manage and maintain temporary or permanent lodging facilities.
Greet and register guests.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Collect payments and record data pertaining to funds and expenditures.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Assign duties to workers, and schedule shifts.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Coordinate front-office activities of hotels or motels, and resolve problems.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Monitor the revenue activity of the hotel or facility.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Prepare required paperwork pertaining to departmental functions.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
-Yearly or less Frequency of Task (Categories 1-7) Supplemental-
Book tickets for guests for local tours and attractions.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Education Training Experience
-On-Site or In-Plant Training-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
-On-the-Job Training-
None or short demonstration
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
-Related Work Experience-
None
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
Over 6 years, up to and including 8 years
-Required Level of Education-
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Some College Courses
Associate's Degree (or other 2-year degree)
Bachelor's Degree
Master's Degree