Loan Interviewers and Clerks

Job Description: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Loan Interviewers and Clerks spend a lot of their time Processing Information. They are naturally good at Oral Comprehension, Speech Recognition, Oral Expression, and Written Comprehension. Loan Interviewers and Clerks are typically characterized as being Conventional and Enterprising. They are usually very knowledgable about Customer and Personal Service, Mathematics, and Clerical and are skilled at Reading Comprehension and Speaking.

Work Activities

Processing Information
  
Updating and Using Relevant Knowledge
  
Making Decisions and Solving Problems
  
Identifying Objects, Actions, and Events
  
Communicating with Persons Outside Organization
  
Organizing, Planning, and Prioritizing Work
  
Performing for or Working Directly with the Public
  
Getting Information
  
Interpreting the Meaning of Information for Others
  
Establishing and Maintaining Interpersonal Relationships
  
Communicating with Supervisors, Peers, or Subordinates
  
Documenting/Recording Information
  
Interacting With Computers
  
Evaluating Information to Determine Compliance with Standards
  
Analyzing Data or Information
  
Resolving Conflicts and Negotiating with Others
  
Thinking Creatively
  
Monitor Processes, Materials, or Surroundings
  
Performing Administrative Activities
  
Judging the Qualities of Things, Services, or People
  
Coordinating the Work and Activities of Others
  
Developing Objectives and Strategies
  
Coaching and Developing Others
  
Selling or Influencing Others
  
Assisting and Caring for Others
  
Developing and Building Teams
  
Guiding, Directing, and Motivating Subordinates
  
Training and Teaching Others
  
Provide Consultation and Advice to Others
  
Scheduling Work and Activities
  
Monitoring and Controlling Resources
  
Inspecting Equipment, Structures, or Material
  
Handling and Moving Objects
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Controlling Machines and Processes
  

Abilities

Oral Comprehension
  
Speech Recognition
  
Oral Expression
  
Written Comprehension
  
Near Vision
  
Deductive Reasoning
  
Written Expression
  
Information Ordering
  
Problem Sensitivity
  
Category Flexibility
  
Inductive Reasoning
  
Number Facility
  
Mathematical Reasoning
  
Speech Clarity
  
Fluency of Ideas
  
Flexibility of Closure
  
Finger Dexterity
  
Originality
  
Speed of Closure
  
Selective Attention
  
Far Vision
  
Memorization
  
Perceptual Speed
  
Visualization
  
Auditory Attention
  
Time Sharing
  
Hearing Sensitivity
  
Visual Color Discrimination
  
Trunk Strength
  

Interests

Conventional
  
Enterprising
  
Social
  
Realistic
  
Investigative
  
Artistic
  

Knowledge

Customer and Personal Service
  
Mathematics
  
Clerical
  
English Language
  
Economics and Accounting
  
Law and Government
  
Administration and Management
  
Education and Training
  
Sales and Marketing
  
Computers and Electronics
  
Psychology
  
Communications and Media
  
Mechanical
  
Building and Construction
  
Production and Processing
  
Personnel and Human Resources
  
Geography
  
Public Safety and Security
  
Transportation
  
Telecommunications
  

Wages

California
$40,030  
 
Connecticut
$40,010  
 
Massachusetts
$39,990  
 
New Jersey
$37,840  
 
Maryland
$37,600  
 
Texas
$37,110  
 
New York
$36,790  
 
Delaware
$36,510  
 
District of Columbia
$36,430  
 
Alaska
$36,200  
 
Illinois
$36,160  
 
Washington
$36,050  
 
Colorado
$35,680  
 
Minnesota
$35,670  
 
Arizona
$35,660  
 
Hawaii
$35,620  
 
Virginia
$35,060  
 
Oregon
$34,730  
 
New Hampshire
$34,100  
 
Florida
$34,000  
 
Pennsylvania
$32,850  
 
Ohio
$32,820  
 
Nevada
$32,770  
 
North Carolina
$32,380  
 
Nebraska
$32,350  
 
Georgia
$32,040  
 
Iowa
$31,930  
 
North Dakota
$31,910  
 
Wisconsin
$31,780  
 
South Carolina
$31,580  
 
Michigan
$31,460  
 
Rhode Island
$31,420  
 
West Virginia
$31,040  
 
Missouri
$30,420  
 
Indiana
$30,290  
 
Utah
$30,220  
 
Maine
$30,100  
 
Tennessee
$30,020  
 
Vermont
$29,970  
 
Montana
$29,380  
 
Alabama
$29,340  
 
South Dakota
$29,150  
 
Idaho
$28,760  
 
Mississippi
$28,700  
 
Arkansas
$28,690  
 
Kentucky
$28,670  
 
Louisiana
$28,390  
 
Wyoming
$28,310  
 
Kansas
$28,200  
 
New Mexico
$26,940  
 
Guam
$26,750  
 
Oklahoma
$25,540  
 
Puerto Rico
$18,770  
 

Skills

Reading Comprehension
  
Speaking
  
Active Listening
  
Critical Thinking
  
Judgment and Decision Making
  
Writing
  
Active Learning
  
Social Perceptiveness
  
Mathematics
  
Service Orientation
  
Time Management
  
Complex Problem Solving
  
Instructing
  
Persuasion
  
Monitoring
  
Learning Strategies
  
Negotiation
  
Coordination
  
Systems Evaluation
  
Systems Analysis
  
Management of Personnel Resources
  
Operations Analysis
  
Operation Monitoring
  
Programming
  
Technology Design
  
Management of Financial Resources
  

Work Values

Relationships
  
Support
  
Achievement
  
Recognition
  
Working Conditions
  
Independence
  

Work Styles

Dependability
  
Attention to Detail
  
Integrity
  
Cooperation
  
Initiative
  
Self Control
  
Stress Tolerance
  
Analytical Thinking
  
Adaptability/Flexibility
  
Independence
  
Achievement/Effort
  
Persistence
  
Innovation
  
Social Orientation
  
Leadership
  
Concern for Others
  

Related University Degree Programs

Work Context

Telephone
  
Contact With Others
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Time Pressure
  
Deal With External Customers
  
Letters and Memos
  
Spend Time Sitting
  
Importance of Repeating Same Tasks
  
Frequency of Decision Making
  
Impact of Decisions on Co-workers or Company Results
  
Structured versus Unstructured Work
  
Electronic Mail
  
Freedom to Make Decisions
  
Coordinate or Lead Others
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Responsibility for Outcomes and Results
  
Degree of Automation
  
Physical Proximity
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Consequence of Error
  
Level of Competition
  
Responsible for Others' Health and Safety
  
Duration of Typical Work Week
  
Spend Time Making Repetitive Motions
  
Deal With Physically Aggressive People
  
Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Pace Determined by Speed of Equipment
  
Public Speaking
  
Spend Time Bending or Twisting the Body
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Exposed to Contaminants
  
In an Enclosed Vehicle or Equipment
  
Cramped Work Space, Awkward Positions
  
Very Hot or Cold Temperatures
  
Extremely Bright or Inadequate Lighting
  
Work Schedules
  
Exposed to Disease or Infections
  
Outdoors, Exposed to Weather
  
Indoors, Not Environmentally Controlled
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
In an Open Vehicle or Equipment
  
Spend Time Keeping or Regaining Balance
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-About half the time-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Every day-

Telephone
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Time Pressure
  
Frequency of Decision Making
  
Letters and Memos
  
Electronic Mail
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to Contaminants
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Extremely Bright or Inadequate Lighting
  
Very Hot or Cold Temperatures
  
Public Speaking
  
In an Enclosed Vehicle or Equipment
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Importance of Being Exact or Accurate
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Pace Determined by Speed of Equipment
  
Work With Work Group or Team
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Coordinate or Lead Others
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Bending or Twisting the Body
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Bending or Twisting the Body
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Never-

In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Outdoors, Under Cover
  
Spend Time Keeping or Regaining Balance
  
Indoors, Not Environmentally Controlled
  
Extremely Bright or Inadequate Lighting
  
Very Hot or Cold Temperatures
  
Exposed to Disease or Infections
  
Outdoors, Exposed to Weather
  
Cramped Work Space, Awkward Positions
  
In an Enclosed Vehicle or Equipment
  
Exposed to Contaminants
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Public Speaking
  
Deal With Physically Aggressive People
  
Spend Time Making Repetitive Motions
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Spend Time Standing
  
Spend Time Walking and Running
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Time Pressure
  
Frequency of Conflict Situations
  
Frequency of Decision Making
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  
Telephone
  
Spend Time Sitting
  
Face-to-Face Discussions
  

-No contact with others-

Contact With Others
  

-No freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Deal With Physically Aggressive People
  
Deal With Unpleasant or Angry People
  
Electronic Mail
  
Frequency of Conflict Situations
  
Public Speaking
  
Letters and Memos
  
Frequency of Decision Making
  
Time Pressure
  
Face-to-Face Discussions
  
Cramped Work Space, Awkward Positions
  
Exposed to Disease or Infections
  
In an Enclosed Vehicle or Equipment
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Indoors, Not Environmentally Controlled
  
Very Hot or Cold Temperatures
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  

-Once a week or more but not every day-

Letters and Memos
  
Frequency of Conflict Situations
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Decision Making
  
Time Pressure
  
Electronic Mail
  
Deal With Physically Aggressive People
  
Deal With Unpleasant or Angry People
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Face-to-Face Discussions
  
Telephone
  
Very Hot or Cold Temperatures
  
In an Enclosed Vehicle or Equipment
  
Public Speaking
  
Outdoors, Exposed to Weather
  
Cramped Work Space, Awkward Positions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to Contaminants
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  

-Once a year or more but not every month-

Public Speaking
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Deal With Physically Aggressive People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Decision Making
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Exposed to Weather
  
Face-to-Face Discussions
  
Letters and Memos
  
Electronic Mail
  
Very Hot or Cold Temperatures
  
Indoors, Not Environmentally Controlled
  
Outdoors, Under Cover
  
Extremely Bright or Inadequate Lighting
  
Time Pressure
  
Exposed to Contaminants
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Verify and examine information and accuracy of loan application and closing documents.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Answer questions and advise customers regarding loans and transactions.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Present loan and repayment schedules to customers.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Check value of customer collateral to be held as loan security.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
File and maintain loan records.
  
Schedule and conduct closings of mortgage transactions.
  
Accept payment on accounts.
  

- Importance Supplemental-

Submit loan applications with recommendation for underwriting approval.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  

- Relevance of Task Core-

Verify and examine information and accuracy of loan application and closing documents.
  
Answer questions and advise customers regarding loans and transactions.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Present loan and repayment schedules to customers.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
File and maintain loan records.
  
Accept payment on accounts.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Check value of customer collateral to be held as loan security.
  
Schedule and conduct closings of mortgage transactions.
  

- Relevance of Task Supplemental-

Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Submit loan applications with recommendation for underwriting approval.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  

-Daily Frequency of Task (Categories 1-7) Core-

Answer questions and advise customers regarding loans and transactions.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Verify and examine information and accuracy of loan application and closing documents.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Present loan and repayment schedules to customers.
  
Check value of customer collateral to be held as loan security.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Schedule and conduct closings of mortgage transactions.
  
Accept payment on accounts.
  
File and maintain loan records.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Submit loan applications with recommendation for underwriting approval.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Answer questions and advise customers regarding loans and transactions.
  
Verify and examine information and accuracy of loan application and closing documents.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
File and maintain loan records.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Accept payment on accounts.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Check value of customer collateral to be held as loan security.
  
Present loan and repayment schedules to customers.
  
Schedule and conduct closings of mortgage transactions.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Submit loan applications with recommendation for underwriting approval.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  
Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Schedule and conduct closings of mortgage transactions.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Check value of customer collateral to be held as loan security.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
File and maintain loan records.
  
Present loan and repayment schedules to customers.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Accept payment on accounts.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Answer questions and advise customers regarding loans and transactions.
  
Verify and examine information and accuracy of loan application and closing documents.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Submit loan applications with recommendation for underwriting approval.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Schedule and conduct closings of mortgage transactions.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Check value of customer collateral to be held as loan security.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Present loan and repayment schedules to customers.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Accept payment on accounts.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Answer questions and advise customers regarding loans and transactions.
  
File and maintain loan records.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Verify and examine information and accuracy of loan application and closing documents.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  
Submit loan applications with recommendation for underwriting approval.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Accept payment on accounts.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Present loan and repayment schedules to customers.
  
Schedule and conduct closings of mortgage transactions.
  
Check value of customer collateral to be held as loan security.
  
File and maintain loan records.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Answer questions and advise customers regarding loans and transactions.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Verify and examine information and accuracy of loan application and closing documents.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  
Submit loan applications with recommendation for underwriting approval.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Verify and examine information and accuracy of loan application and closing documents.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
File and maintain loan records.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Present loan and repayment schedules to customers.
  
Accept payment on accounts.
  
Answer questions and advise customers regarding loans and transactions.
  
Check value of customer collateral to be held as loan security.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Schedule and conduct closings of mortgage transactions.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Submit loan applications with recommendation for underwriting approval.
  
Establish credit limits and grant extensions of credit on overdue accounts.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Schedule and conduct closings of mortgage transactions.
  
Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  
File and maintain loan records.
  
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  
Accept payment on accounts.
  
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  
Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  
Present loan and repayment schedules to customers.
  
Answer questions and advise customers regarding loans and transactions.
  
Check value of customer collateral to be held as loan security.
  
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  
Verify and examine information and accuracy of loan application and closing documents.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Establish credit limits and grant extensions of credit on overdue accounts.
  
Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  
Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  
Submit loan applications with recommendation for underwriting approval.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 4 years, up to and including 10 years
  

-On-the-Job Training-

Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 4 years, up to and including 10 years
  

-Related Work Experience-

None
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 6 years, up to and including 8 years
  
Over 10 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)
  
Bachelor's Degree