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Interviewers, Except Eligibility & Loan
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CheckoutCareers.com
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Interviewers, Except Eligibility & Loan
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Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
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Degrees
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Abilities
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Far Vision| | The ability to see details at a distance. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Wages
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| District of Columbia | $26,410.00 |
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| North Carolina | $23,460.00 |
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| South Carolina | $22,920.00 |
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Related Careers
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Correspondence Clerks| | Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence. |
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Credit Checkers| | Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing. |
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Eligibility Interviewers, Government Programs| | Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing. |
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Procurement Clerks| | Compile information and records to draw up purchase orders for procurement of materials and services. |
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Switchboard Operators, Including Answering Service| | Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages. |
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Telephone Operators| | Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls. |
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Skills
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Speaking| | Talking to others to convey information effectively. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Service Orientation| | Actively looking for ways to help people. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Time Management| | Managing one's own time and the time of others. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Mathematics| | Using mathematics to solve problems. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Instructing| | Teaching others how to do something. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Science| | Using scientific rules and methods to solve problems. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Programming| | Writing computer programs for various purposes. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Tasks
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| Ask questions in accordance with instructions to obtain various specified information such as person's name, address, age, religious preference, and state of residency. |
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| Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation. |
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| Compile, record and code results and data from interview or survey, using computer or specified form. |
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| Review data obtained from interview for completeness and accuracy. |
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| Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person. |
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| Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options. |
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| Identify and report problems in obtaining valid data. |
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| Assist individuals in filling out applications or questionnaires. |
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| Explain survey objectives and procedures to interviewees, and interpret survey questions to help interviewees' comprehension. |
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| Perform patient services, such as answering the telephone and assisting patients with financial and medical questions. |
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| Prepare reports to provide answers in response to specific problems. |
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| Locate and list addresses and households. |
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| Perform other office duties as needed, such as telemarketing and customer service inquiries, billing patients and receiving payments. |
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| Meet with supervisor daily to submit completed assignments and discuss progress. |
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| Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator. |
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Career Activities
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| Updating and Using Relevant Knowledge |
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| use interviewing procedures |
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| Evaluating Information to Determine Compliance with Standards |
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| examine documents for completeness, accuracy, or conformance to standards |
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| greet customers, guests, visitors, or passengers |
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| provide clerical assistance to customers or patients |
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| provide customer service |
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| Getting Information |
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| assist with business or managerial research |
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| collect social or personal information |
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| Communicating with Persons Outside Organization |
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| interview customers |
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| Documenting/Recording Information |
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| maintain telephone logs |
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| record medical history or data |
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| take messages |
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| Monitor Processes, Materials, or Surroundings |
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| identify problems or improvements |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| use word processing or desktop publishing software |
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| Interpreting the Meaning of Information for Others |
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| explain credit application information |
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| explain rules, policies or regulations |
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| Performing Administrative Activities |
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| fill out business or government forms |
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| maintain appointment calendar |
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| maintain records, reports, or files |
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| type letters or correspondence |
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| Scheduling Work and Activities |
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| schedule meetings or appointments |
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| Operating Vehicles, Mechanized Devices, or Equipment |
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| drive automobile, van, or light truck |
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Career Context
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| Telephone |
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| Contact With Others |
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| Spend Time Sitting |
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| Indoors, Environmentally Controlled |
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| Importance of Repeating Same Tasks |
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| Work With Work Group or Team |
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| Importance of Being Exact or Accurate |
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| Face-to-Face Discussions |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Deal With Unpleasant or Angry People |
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| Spend Time Making Repetitive Motions |
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| Time Pressure |
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| Electronic Mail |
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| Structured versus Unstructured Work |
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| Freedom to Make Decisions |
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| Deal With External Customers |
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| Frequency of Decision Making |
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| Impact of Decisions on Co-workers or Company Results |
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| Exposed to Disease or Infections |
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| Frequency of Conflict Situations |
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| Pace Determined by Speed of Equipment |
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| Deal With Physically Aggressive People |
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| Exposed to Hazardous Conditions |
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| Degree of Automation |
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| Coordinate or Lead Others |
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| Responsibility for Outcomes and Results |
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| Level of Competition |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Cramped Work Space, Awkward Positions |
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| Exposed to Contaminants |
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| Physical Proximity |
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| Letters and Memos |
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| Responsible for Others' Health and Safety |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Extremely Bright or Inadequate Lighting |
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| Public Speaking |
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| Spend Time Bending or Twisting the Body |
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| Spend Time Kneeling, Crouching, Stooping, or Crawling |
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Career Styles
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Integrity| | Job requires being honest and ethical. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Career Needs
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Independence| | Workers on this job do their work alone. |
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Working Conditions| | Workers on this job have good working conditions. |
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Activity| | Workers on this job are busy all the time. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Security| | Workers on this job have steady employment. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Variety| | Workers on this job have something different to do every day. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Authority| | Workers on this job give directions and instructions to others. |
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Creativity| | Workers on this job try out their own ideas. |
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Responsibility| | Workers on this job make decisions on their own. |
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Career Values
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Support| | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
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Working Conditions| | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
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Relationships| | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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Achievement| | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
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Recognition| | Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. |
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Independence| | Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
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