Insurance Policy Processing Clerks

Job Description: Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Insurance Policy Processing Clerks spend a lot of their time Organizing, Planning, and Prioritizing Work. They are naturally good at Near Vision, Oral Comprehension, Oral Expression, and Written Comprehension. Insurance Policy Processing Clerks are typically characterized as being Conventional and Enterprising. They are usually very knowledgable about Clerical, Customer and Personal Service, and English Language and are skilled at Active Listening and Reading Comprehension.

Work Activities

Organizing, Planning, and Prioritizing Work
  
Communicating with Persons Outside Organization
  
Updating and Using Relevant Knowledge
  
Establishing and Maintaining Interpersonal Relationships
  
Getting Information
  
Communicating with Supervisors, Peers, or Subordinates
  
Processing Information
  
Resolving Conflicts and Negotiating with Others
  
Identifying Objects, Actions, and Events
  
Monitor Processes, Materials, or Surroundings
  
Making Decisions and Solving Problems
  
Evaluating Information to Determine Compliance with Standards
  
Documenting/Recording Information
  
Selling or Influencing Others
  
Analyzing Data or Information
  
Performing for or Working Directly with the Public
  
Interpreting the Meaning of Information for Others
  
Coordinating the Work and Activities of Others
  
Interacting With Computers
  
Monitoring and Controlling Resources
  
Performing Administrative Activities
  
Scheduling Work and Activities
  
Developing and Building Teams
  
Judging the Qualities of Things, Services, or People
  
Assisting and Caring for Others
  
Thinking Creatively
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Developing Objectives and Strategies
  
Coaching and Developing Others
  
Training and Teaching Others
  
Handling and Moving Objects
  
Controlling Machines and Processes
  
Inspecting Equipment, Structures, or Material
  
Guiding, Directing, and Motivating Subordinates
  
Provide Consultation and Advice to Others
  

Abilities

Near Vision
  
Oral Comprehension
  
Oral Expression
  
Written Comprehension
  
Speech Recognition
  
Written Expression
  
Number Facility
  
Speech Clarity
  
Deductive Reasoning
  
Mathematical Reasoning
  
Category Flexibility
  
Problem Sensitivity
  
Information Ordering
  
Inductive Reasoning
  
Perceptual Speed
  
Fluency of Ideas
  
Flexibility of Closure
  
Selective Attention
  
Far Vision
  
Originality
  
Finger Dexterity
  
Speed of Closure
  
Visualization
  
Time Sharing
  
Memorization
  
Hearing Sensitivity
  
Control Precision
  
Manual Dexterity
  
Visual Color Discrimination
  
Arm-Hand Steadiness
  
Auditory Attention
  
Depth Perception
  

Interests

Conventional
  
Enterprising
  
Social
  
Investigative
  
Realistic
  
Artistic
  

Knowledge

Clerical
  
Customer and Personal Service
  
English Language
  
Computers and Electronics
  
Administration and Management
  
Sales and Marketing
  
Mathematics
  
Education and Training
  
Communications and Media
  
Economics and Accounting
  
Telecommunications
  
Law and Government
  
Psychology
  
Production and Processing
  
Personnel and Human Resources
  
Public Safety and Security
  
Geography
  
Transportation
  
Sociology and Anthropology
  
Philosophy and Theology
  
Medicine and Dentistry
  

Wages

Alaska
$39,850  
 
Nevada
$38,720  
 
New York
$38,100  
 
Connecticut
$37,870  
 
Massachusetts
$37,840  
 
Maryland
$37,420  
 
New Jersey
$37,410  
 
Pennsylvania
$37,320  
 
California
$37,300  
 
Washington
$37,260  
 
Colorado
$37,250  
 
Rhode Island
$37,240  
 
Illinois
$36,230  
 
Tennessee
$35,670  
 
Idaho
$35,450  
 
New Hampshire
$35,350  
 
Delaware
$34,910  
 
Arizona
$34,670  
 
Missouri
$34,560  
 
Ohio
$34,550  
 
Texas
$34,420  
 
Oregon
$34,200  
 
Michigan
$33,980  
 
Minnesota
$33,660  
 
Indiana
$33,250  
 
Virginia
$33,240  
 
Wisconsin
$33,130  
 
Vermont
$33,020  
 
Oklahoma
$32,990  
 
Hawaii
$32,960  
 
Maine
$32,870  
 
Georgia
$32,450  
 
South Carolina
$32,360  
 
Kentucky
$32,270  
 
Mississippi
$32,220  
 
Iowa
$32,160  
 
Nebraska
$31,730  
 
Kansas
$31,690  
 
North Carolina
$31,420  
 
Florida
$31,310  
 
Utah
$31,210  
 
Arkansas
$31,130  
 
Alabama
$30,900  
 
North Dakota
$30,240  
 
Montana
$30,080  
 
Louisiana
$29,890  
 
Virgin Islands
$29,530  
 
New Mexico
$28,850  
 
West Virginia
$27,510  
 
South Dakota
$25,500  
 
Guam
$25,130  
 
Wyoming
$24,250  
 
Puerto Rico
$22,670  
 

Skills

Active Listening
  
Reading Comprehension
  
Critical Thinking
  
Speaking
  
Judgment and Decision Making
  
Service Orientation
  
Mathematics
  
Writing
  
Active Learning
  
Coordination
  
Complex Problem Solving
  
Monitoring
  
Time Management
  
Social Perceptiveness
  
Persuasion
  
Negotiation
  
Systems Analysis
  
Management of Financial Resources
  
Management of Personnel Resources
  
Instructing
  
Learning Strategies
  
Systems Evaluation
  
Management of Material Resources
  
Operation Monitoring
  
Quality Control Analysis
  
Programming
  
Operations Analysis
  

Work Values

Support
  
Relationships
  
Independence
  
Achievement
  
Working Conditions
  
Recognition
  

Work Styles

Integrity
  
Attention to Detail
  
Persistence
  
Cooperation
  
Self Control
  
Dependability
  
Initiative
  
Stress Tolerance
  
Achievement/Effort
  
Independence
  
Concern for Others
  
Social Orientation
  
Adaptability/Flexibility
  
Leadership
  
Analytical Thinking
  
Innovation
  

Related University Degree Programs

Work Context

Indoors, Environmentally Controlled
  
Spend Time Sitting
  
Contact With Others
  
Telephone
  
Electronic Mail
  
Letters and Memos
  
Structured versus Unstructured Work
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Face-to-Face Discussions
  
Freedom to Make Decisions
  
Time Pressure
  
Frequency of Decision Making
  
Spend Time Making Repetitive Motions
  
Impact of Decisions on Co-workers or Company Results
  
Coordinate or Lead Others
  
Deal With Unpleasant or Angry People
  
Degree of Automation
  
Level of Competition
  
Physical Proximity
  
Frequency of Conflict Situations
  
Consequence of Error
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Responsibility for Outcomes and Results
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Responsible for Others' Health and Safety
  
Duration of Typical Work Week
  
Pace Determined by Speed of Equipment
  
Public Speaking
  
Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Outdoors, Exposed to Weather
  
Deal With Physically Aggressive People
  
In an Enclosed Vehicle or Equipment
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Under Cover
  
Work Schedules
  
Spend Time Keeping or Regaining Balance
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to Contaminants
  
Exposed to High Places
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-About half the time-

Spend Time Bending or Twisting the Body
  
Spend Time Walking and Running
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Sitting
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  

-Every day-

Indoors, Environmentally Controlled
  
Electronic Mail
  
Telephone
  
Letters and Memos
  
Frequency of Decision Making
  
Face-to-Face Discussions
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Very Hot or Cold Temperatures
  
Extremely Bright or Inadequate Lighting
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
In an Enclosed Vehicle or Equipment
  
Exposed to Contaminants
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Public Speaking
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Coordinate or Lead Others
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Making Repetitive Motions
  
Spend Time Keeping or Regaining Balance
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Sitting
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Standing
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  

-Never-

In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to Contaminants
  
Exposed to High Places
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Extremely Bright or Inadequate Lighting
  
Indoors, Not Environmentally Controlled
  
Exposed to Disease or Infections
  
Very Hot or Cold Temperatures
  
Spend Time Keeping or Regaining Balance
  
Outdoors, Under Cover
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
In an Enclosed Vehicle or Equipment
  
Deal With Physically Aggressive People
  
Outdoors, Exposed to Weather
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Bending or Twisting the Body
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Spend Time Walking and Running
  
Public Speaking
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Frequency of Conflict Situations
  
Frequency of Decision Making
  
Time Pressure
  
Telephone
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Letters and Memos
  
Deal With Unpleasant or Angry People
  
Spend Time Sitting
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Face-to-Face Discussions
  
Public Speaking
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Letters and Memos
  
Frequency of Decision Making
  
Time Pressure
  
Telephone
  
Exposed to High Places
  
Electronic Mail
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to Contaminants
  

-Once a week or more but not every day-

Time Pressure
  
Frequency of Conflict Situations
  
Letters and Memos
  
Face-to-Face Discussions
  
Deal With Unpleasant or Angry People
  
Public Speaking
  
Frequency of Decision Making
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Very Hot or Cold Temperatures
  
Exposed to Disease or Infections
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to Contaminants
  
Exposed to High Places
  
Electronic Mail
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-Once a year or more but not every month-

Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Public Speaking
  
Outdoors, Exposed to Weather
  
Deal With Physically Aggressive People
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Time Pressure
  
In an Enclosed Vehicle or Equipment
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Under Cover
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Electronic Mail
  
Letters and Memos
  
Telephone
  
Indoors, Not Environmentally Controlled
  
Very Hot or Cold Temperatures
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to Contaminants
  
Exposed to High Places
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Deal With External Customers
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Interview clients and take their calls to provide customer service and obtain information on claims.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Process and record new insurance policies and claims.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Collect initial premiums and issue receipts.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Notify insurance agent and accounting department of policy cancellation.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Compose business correspondence for supervisors, managers and professionals.
  

- Importance Supplemental-

Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  

- Relevance of Task Core-

Correspond with insured or agent to obtain information or inform them account status or changes.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Notify insurance agent and accounting department of policy cancellation.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Process and record new insurance policies and claims.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Compose business correspondence for supervisors, managers and professionals.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Collect initial premiums and issue receipts.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  

- Relevance of Task Supplemental-

Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  

-Daily Frequency of Task (Categories 1-7) Core-

Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Compose business correspondence for supervisors, managers and professionals.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Process and record new insurance policies and claims.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  
Notify insurance agent and accounting department of policy cancellation.
  
Collect initial premiums and issue receipts.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Interview clients and take their calls to provide customer service and obtain information on claims.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Collect initial premiums and issue receipts.
  
Process and record new insurance policies and claims.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Notify insurance agent and accounting department of policy cancellation.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Compose business correspondence for supervisors, managers and professionals.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Compose business correspondence for supervisors, managers and professionals.
  
Notify insurance agent and accounting department of policy cancellation.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Collect initial premiums and issue receipts.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Process and record new insurance policies and claims.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Notify insurance agent and accounting department of policy cancellation.
  
Process and record new insurance policies and claims.
  
Collect initial premiums and issue receipts.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Compose business correspondence for supervisors, managers and professionals.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Notify insurance agent and accounting department of policy cancellation.
  
Compose business correspondence for supervisors, managers and professionals.
  
Collect initial premiums and issue receipts.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  
Process and record new insurance policies and claims.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  
Collect initial premiums and issue receipts.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Process and record new insurance policies and claims.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Compose business correspondence for supervisors, managers and professionals.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Notify insurance agent and accounting department of policy cancellation.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  
Interview clients and take their calls to provide customer service and obtain information on claims.
  
Compose business correspondence for supervisors, managers and professionals.
  
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  
Collect initial premiums and issue receipts.
  
Correspond with insured or agent to obtain information or inform them account status or changes.
  
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  
Notify insurance agent and accounting department of policy cancellation.
  
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  
Process and record new insurance policies and claims.
  
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
  
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
  
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-On-the-Job Training-

Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  

-Related Work Experience-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 10 years
  

-Required Level of Education-

High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)
  
Bachelor's Degree