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Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop
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CheckoutCareers.com
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Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop
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Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
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Degrees
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Far Vision| | The ability to see details at a distance. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Sound Localization| | The ability to tell the direction from which a sound originated. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Interests
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Wages
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| District of Columbia | $21,750.00 |
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| North Carolina | $14,560.00 |
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| South Carolina | $14,420.00 |
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| Virgin Islands | $18,500.00 |
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Related Careers
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Cooks, Institution & Cafeteria| | Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias. |
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First-Line Supervisors/Managers of Housekeeping & Janitorial Workers| | Supervise work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. |
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Hotel, Motel, & Resort Desk Clerks| | Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. |
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Locker Room, Coatroom, & Dressing Room Attendants| | Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms. |
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Meeting & Convention Planners| | Coordinate activities of staff and convention personnel to make arrangements for group meetings and conventions. |
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Opticians, Dispensing| | Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification. Assist client with selecting frames. Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit client. May shape or reshape frames. |
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Skills
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Instructing| | Teaching others how to do something. |
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Service Orientation| | Actively looking for ways to help people. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Speaking| | Talking to others to convey information effectively. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Time Management| | Managing one's own time and the time of others. |
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Mathematics| | Using mathematics to solve problems. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Science| | Using scientific rules and methods to solve problems. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Programming| | Writing computer programs for various purposes. |
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Tasks
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| Provide guests with menus. |
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| Greet guests and seat them at tables or in waiting areas. |
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| Assign patrons to tables suitable for their needs. |
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| Inspect dining and serving areas to ensure cleanliness and proper setup. |
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| Operate cash registers to accept payments for food and beverages. |
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| Prepare cash receipts after establishments close, and make bank deposits. |
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| Speak with patrons to ensure satisfaction with food and service, and to respond to complaints. |
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| Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. |
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| Receive and record patrons' dining reservations. |
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| Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. |
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| Inform patrons of establishment specialties and features. |
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| Direct patrons to coatrooms and waiting areas such as lounges. |
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| Prepare staff work schedules. |
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| Order or requisition supplies and equipment for tables and serving stations. |
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| Hire, train, and supervise food and beverage service staff. |
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| Plan parties or other special events and services. |
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| Confer with other staff to help plan establishments' menus. |
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| Perform marketing and advertising services. |
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Career Activities
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| Performing for or Working Directly with the Public |
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| assist patrons at entertainment events |
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| collect payment |
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| greet customers, guests, visitors, or passengers |
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| provide customer service |
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| Identifying Objects, Actions, and Events |
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| understand government alcoholic beverage service regulations |
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| understand government health, hotel or food service regulations |
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| Getting Information |
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| access media advertising services |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| Coordinating the Work and Activities of Others |
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| direct and coordinate activities of workers or staff |
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| Organizing, Planning, and Prioritizing Work |
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| plan for entertainment or dining activities |
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| plan menus |
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| Evaluating Information to Determine Compliance with Standards |
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| oversee work progress to verify safety or conformance to standards |
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| Processing Information |
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| balance cash register |
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| calculate monetary exchange |
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| investigate customer complaints |
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| prepare bank deposits |
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| Inspecting Equipment, Structures, or Material |
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| evaluate premises for cleanliness |
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| Scheduling Work and Activities |
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| schedule employee work hours |
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| schedule restaurant reservations |
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| Interpreting the Meaning of Information for Others |
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| explain work orders, specifications, or work techniques to workers |
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| Updating and Using Relevant Knowledge |
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| use oral or written communication techniques |
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| Guiding, Directing, and Motivating Subordinates |
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| monitor worker performance |
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| Performing Administrative Activities |
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| complete time or attendance forms |
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| process payroll documents, records, or checks |
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| Controlling Machines and Processes |
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| use cash registers |
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| Monitoring and Controlling Resources |
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| order or purchase supplies, materials, or equipment |
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| requisition stock, materials, supplies or equipment |
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| Staffing Organizational Units |
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| hire, discharge, transfer, or promote workers |
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Career Context
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| Contact With Others |
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| Indoors, Environmentally Controlled |
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| Face-to-Face Discussions |
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| Spend Time Standing |
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| Telephone |
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| Deal With External Customers |
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| Work With Work Group or Team |
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| Physical Proximity |
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| Spend Time Walking and Running |
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| Coordinate or Lead Others |
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| Deal With Unpleasant or Angry People |
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| Frequency of Decision Making |
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| Frequency of Conflict Situations |
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| Public Speaking |
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| Freedom to Make Decisions |
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| Structured versus Unstructured Work |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Impact of Decisions on Co-workers or Company Results |
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| Responsible for Others' Health and Safety |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Importance of Repeating Same Tasks |
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| Importance of Being Exact or Accurate |
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| Level of Competition |
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| Responsibility for Outcomes and Results |
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| Time Pressure |
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| Very Hot or Cold Temperatures |
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| Spend Time Bending or Twisting the Body |
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| Exposed to Hazardous Conditions |
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| Spend Time Making Repetitive Motions |
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| Exposed to Contaminants |
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| Spend Time Keeping or Regaining Balance |
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| Extremely Bright or Inadequate Lighting |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Letters and Memos |
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| Spend Time Kneeling, Crouching, Stooping, or Crawling |
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| Electronic Mail |
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| Consequence of Error |
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| Exposed to Hazardous Equipment |
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| Deal With Physically Aggressive People |
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| Exposed to Disease or Infections |
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| Spend Time Climbing Ladders, Scaffolds, or Poles |
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| Pace Determined by Speed of Equipment |
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| Outdoors, Exposed to Weather |
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| Cramped Work Space, Awkward Positions |
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| Outdoors, Under Cover |
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| Exposed to High Places |
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| Indoors, Not Environmentally Controlled |
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| Degree of Automation |
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Career Styles
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Integrity| | Job requires being honest and ethical. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Career Needs
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Activity| | Workers on this job are busy all the time. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Working Conditions| | Workers on this job have good working conditions. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Responsibility| | Workers on this job make decisions on their own. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Authority| | Workers on this job give directions and instructions to others. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Security| | Workers on this job have steady employment. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Creativity| | Workers on this job try out their own ideas. |
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Independence| | Workers on this job do their work alone. |
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Variety| | Workers on this job have something different to do every day. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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