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Careers in Hospitality & Tourism

 
All Other Building & Grounds Cleaning & Maintenance Workers  



 
All Other Food Preparation & Serving Related Workers  



 
Amusement & Recreation Attendants  

Perform variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

 
Athletes & Sports Competitors  

Compete in athletic events.

 
Athletes, Coaches, Umpires, & Related Workers  



 
Baggage Porters & Bellhops  

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

 
Baggage Porters, Bellhops, & Concierges  



 
Bartenders  

Mix and serve drinks to patrons, directly or through waitstaff.

 
Chefs & Head Cooks  

Direct the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts. May participate in cooking.

 
Coaches & Scouts  

Instruct or coach groups or individuals in the fundamentals of sports. Demonstrate techniques and methods of participation. May evaluate athletes' strengths and weaknesses as possible recruits or to improve the athletes' technique to prepare them for competition. Those required to hold teaching degrees should be reported in the appropriate teach...

 
Combined Food Preparation & Serving Workers, Including Fast Food  

Perform duties which combine both food preparation and food service.

 
Concierges  

Assist patrons at hotel, apartment or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.

 
Cooks  



 
Cooks, All Other  



 
Cooks, Fast Food  

Prepare and cook food in a fast food restaurant with a limited menu. Duties of the cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment.

 
Cooks, Institution & Cafeteria  

Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.

 
Cooks, Private Household  

Prepare meals in private homes.

 
Cooks, Restaurant  

Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.

 
Cooks, Short Order  

Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.

 
Counter Attendants, Cafeteria, Food Concession, & Coffee Shop  

Serve food to diners at counter or from a steam table.

 
Dining Room & Cafeteria Attendants & Bartender Helpers  

Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons.

 
Dishwashers  

Clean dishes, kitchen, food preparation equipment, or utensils.

 
Entertainment Attendants & Related Workers, All Other  



 
First-Line Supervisors/Managers of Food Preparation & Serving Workers  

Supervise workers engaged in preparing and serving food.

 
First-Line Supervisors/Managers of Gaming Workers  



 
First-Line Supervisors/Managers of Housekeeping & Janitorial Workers  

Supervise work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

 
First-Line Supervisors/Managers of Personal Service Workers  

Supervise and coordinate activities of personal service workers, such as supervisors of flight attendants, hairdressers, or caddies.

 
Food Preparation Workers  

Perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and brewing coffee or tea.

 
Food Science Technicians  

Perform standardized qualitative and quantitative tests to determine physical or chemical properties of food or beverage products.

 
Food Servers, Nonrestaurant  

Serve food to patrons outside of a restaurant environment, such as in hotels, hospital rooms, or cars.

 
Food Service Managers  

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

 
Gaming & Sports Book Writers & Runners  

Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up ticket...

 
Gaming Change Persons & Booth Cashiers  

Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

 
Gaming Dealers  

Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.

 
Gaming Managers  

Plan, organize, direct, control, or coordinate gaming operations in a casino. Formulate gaming policies for their area of responsibility.

 
Gaming Services Workers  



 
Gaming Supervisors  

Supervise gaming operations and personnel in an assigned area. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and create friendly atmosphere for guests in hotels/casinos. May adjust service co...

 
Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop  

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

 
Hotel, Motel, & Resort Desk Clerks  

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

 
Housekeeping Supervisors  



 
Janitorial Supervisors  



 
Locker Room, Coatroom, & Dressing Room Attendants  

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

 
Lodging Managers  

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

 
Maids & Housekeeping Cleaners  

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

 
Meeting & Convention Planners  

Coordinate activities of staff and convention personnel to make arrangements for group meetings and conventions.

 
Receptionists & Information Clerks  

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

 
Recreation Workers  

Conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities. Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members.

 
Reservation & Transportation Ticket Agents  



 
Reservation & Transportation Ticket Agents & Travel Clerks  

Make and confirm reservations and sell tickets to passengers and for large hotel or motel chains. May check baggage and direct passengers to designated concourse, pier, or track; make reservations, deliver tickets, arrange for visas, contact individuals and groups to inform them of package tours, or provide tourists with travel information, such...

 
Slot Key Persons  

Coordinate/supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.

 
Tour & Travel Guides  



 
Tour Guides & Escorts  

Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.

 
Travel Agents  

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required.

 
Travel Clerks  



 
Travel Guides  

Plan, organize, and conduct long distance cruises, tours, and expeditions for individuals and groups.

 
Umpires, Referees, & Other Sports Officials  

Officiate at competitive athletic or sporting events. Detect infractions of rules and decide penalties according to established regulations.

 
Waiters & Waitresses  

Take orders and serve food and beverages to patrons at tables in dining establishment.

 

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