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Gaming Surveillance Officers & Gaming Investigators
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CheckoutCareers.com
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Gaming Surveillance Officers & Gaming Investigators
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Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May utilize one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
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Abilities
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Far Vision| | The ability to see details at a distance. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Explosive Strength| | The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Peripheral Vision| | The ability to see objects or movement of objects to one's side when the eyes are looking ahead. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Sound Localization| | The ability to tell the direction from which a sound originated. |
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Night Vision| | The ability to see under low light conditions. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Rate Control| | The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Knowledge
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Wages
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| South Carolina | $23,500.00 |
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Skills
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Speaking| | Talking to others to convey information effectively. |
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Instructing| | Teaching others how to do something. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Mathematics| | Using mathematics to solve problems. |
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Service Orientation| | Actively looking for ways to help people. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Time Management| | Managing one's own time and the time of others. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Programming| | Writing computer programs for various purposes. |
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Science| | Using scientific rules and methods to solve problems. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Tasks
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| Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors. |
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| Report all violations and suspicious behaviors to supervisors, verbally or in writing. |
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| Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures. |
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| Act as oversight or security agents for management or customers. |
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| Supervise or train surveillance observers. |
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Career Activities
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| Monitor Processes, Materials, or Surroundings |
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| patrol or guard area or premises |
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| Evaluating Information to Determine Compliance with Standards |
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| oversee work progress to verify safety or conformance to standards |
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| Updating and Using Relevant Knowledge |
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| follow law enforcement methods or procedures |
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| use interviewing procedures |
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| use knowledge of investigation techniques |
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| use oral or written communication techniques |
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| use surveillance techniques |
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| Processing Information |
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| investigate complaints, disturbances, or violations |
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| Coordinating the Work and Activities of Others |
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| direct and coordinate activities of workers or staff |
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| Guiding, Directing, and Motivating Subordinates |
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| monitor worker performance |
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| Training and Teaching Others |
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| conduct training for personnel |
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| Performing for or Working Directly with the Public |
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| apprehend or arrest suspect or perpetrator of criminal act |
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| Performing Administrative Activities |
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| manage detailed records or files in security setting |
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| prepare reports |
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| Performing General Physical Activities |
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| apply appropriate physical restraint |
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| Communicating with Persons Outside Organization |
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| communicate details in protective services settings |
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Career Context
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| Indoors, Environmentally Controlled |
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| Contact With Others |
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| Telephone |
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| Importance of Being Exact or Accurate |
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| Work With Work Group or Team |
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| Letters and Memos |
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| Time Pressure |
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| Importance of Repeating Same Tasks |
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| Frequency of Decision Making |
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| Spend Time Sitting |
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| Spend Time Making Repetitive Motions |
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| Impact of Decisions on Co-workers or Company Results |
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| Coordinate or Lead Others |
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| Freedom to Make Decisions |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Exposed to Contaminants |
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| Responsible for Others' Health and Safety |
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| Face-to-Face Discussions |
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| Frequency of Conflict Situations |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Physical Proximity |
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| Structured versus Unstructured Work |
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| Spend Time Standing |
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| Spend Time Walking and Running |
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| Deal With Unpleasant or Angry People |
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| Responsibility for Outcomes and Results |
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| Deal With External Customers |
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| Extremely Bright or Inadequate Lighting |
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| Exposed to Hazardous Conditions |
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| Electronic Mail |
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| Level of Competition |
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| Exposed to Disease or Infections |
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| Cramped Work Space, Awkward Positions |
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| Consequence of Error |
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| Public Speaking |
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| Indoors, Not Environmentally Controlled |
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| Outdoors, Exposed to Weather |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Outdoors, Under Cover |
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| Pace Determined by Speed of Equipment |
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| Exposed to Hazardous Equipment |
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| In an Enclosed Vehicle or Equipment |
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| Very Hot or Cold Temperatures |
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| Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection |
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| Spend Time Bending or Twisting the Body |
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| Exposed to Radiation |
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| Degree of Automation |
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| Deal With Physically Aggressive People |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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Career Styles
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Integrity| | Job requires being honest and ethical. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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