- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
Gaming Surveillance Officers and Gaming Investigators spend a lot of their time Monitor Processes, Materials, or Surroundings. They are naturally good at Selective Attention, Problem Sensitivity, Oral Expression, and Near Vision. Gaming Surveillance Officers and Gaming Investigators are typically characterized as being Realistic and Conventional. They are usually very knowledgable about Computers and Electronics, Public Safety and Security, and Education and Training and are skilled at Monitoring and Critical Thinking.
Work Activities
Monitor Processes, Materials, or Surroundings
Evaluating Information to Determine Compliance with Standards
Updating and Using Relevant Knowledge
Documenting/Recording Information
Handling and Moving Objects
Identifying Objects, Actions, and Events
Communicating with Supervisors, Peers, or Subordinates
Organizing, Planning, and Prioritizing Work
Inspecting Equipment, Structures, or Material
Making Decisions and Solving Problems
Coaching and Developing Others
Processing Information
Judging the Qualities of Things, Services, or People
Coordinating the Work and Activities of Others
Monitoring and Controlling Resources
Guiding, Directing, and Motivating Subordinates
Establishing and Maintaining Interpersonal Relationships
Assisting and Caring for Others
Getting Information
Repairing and Maintaining Electronic Equipment
Provide Consultation and Advice to Others
Analyzing Data or Information
Thinking Creatively
Training and Teaching Others
Resolving Conflicts and Negotiating with Others
Scheduling Work and Activities
Performing for or Working Directly with the Public
Developing and Building Teams
Interacting With Computers
Controlling Machines and Processes
Performing Administrative Activities
Performing General Physical Activities
Estimating the Quantifiable Characteristics of Products, Events, or Information
Communicating with Persons Outside Organization
Developing Objectives and Strategies
Interpreting the Meaning of Information for Others
Repairing and Maintaining Mechanical Equipment
Selling or Influencing Others
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
Staffing Organizational Units
Operating Vehicles, Mechanized Devices, or Equipment
Abilities
Selective Attention
Problem Sensitivity
Oral Expression
Near Vision
Oral Comprehension
Far Vision
Inductive Reasoning
Written Expression
Written Comprehension
Perceptual Speed
Speed of Closure
Deductive Reasoning
Speech Recognition
Flexibility of Closure
Time Sharing
Speech Clarity
Auditory Attention
Information Ordering
Memorization
Originality
Static Strength
Category Flexibility
Reaction Time
Response Orientation
Fluency of Ideas
Trunk Strength
Control Precision
Visualization
Stamina
Gross Body Coordination
Explosive Strength
Finger Dexterity
Manual Dexterity
Visual Color Discrimination
Gross Body Equilibrium
Hearing Sensitivity
Number Facility
Speed of Limb Movement
Arm-Hand Steadiness
Peripheral Vision
Extent Flexibility
Mathematical Reasoning
Multilimb Coordination
Interests
Realistic
Conventional
Enterprising
Investigative
Social
Artistic
Knowledge
Computers and Electronics
Public Safety and Security
Education and Training
Clerical
Law and Government
English Language
Administration and Management
Mathematics
Customer and Personal Service
Psychology
Telecommunications
Personnel and Human Resources
Communications and Media
Economics and Accounting
Mechanical
Engineering and Technology
Sociology and Anthropology
Philosophy and Theology
Medicine and Dentistry
Geography
Therapy and Counseling
Transportation
Production and Processing
Building and Construction
Sales and Marketing
Foreign Language
Food Production
Design
History and Archeology
Physics
Chemistry
Wages
Indiana
$42,320
California
$40,200
Connecticut
$39,860
Nevada
$35,820
Illinois
$35,770
New Jersey
$33,760
Mississippi
$33,330
Michigan
$31,990
Arizona
$31,870
Wisconsin
$31,750
Colorado
$31,480
Florida
$30,040
New Mexico
$29,410
New York
$28,950
Minnesota
$28,460
Delaware
$28,170
Louisiana
$28,040
Washington
$27,560
Iowa
$27,550
North Dakota
$27,120
Missouri
$26,480
Alabama
$26,240
Oregon
$25,990
Pennsylvania
$25,770
West Virginia
$24,920
South Dakota
$24,330
Oklahoma
$23,990
Puerto Rico
$19,130
Tennessee
$15,920
Skills
Monitoring
Critical Thinking
Reading Comprehension
Speaking
Writing
Judgment and Decision Making
Active Listening
Time Management
Active Learning
Coordination
Social Perceptiveness
Instructing
Negotiation
Persuasion
Learning Strategies
Management of Personnel Resources
Complex Problem Solving
Service Orientation
Operation and Control
Systems Analysis
Operation Monitoring
Systems Evaluation
Quality Control Analysis
Operations Analysis
Mathematics
Repairing
Equipment Maintenance
Troubleshooting
Work Values
Support
Independence
Achievement
Working Conditions
Recognition
Relationships
Work Styles
Attention to Detail
Integrity
Dependability
Cooperation
Self Control
Adaptability/Flexibility
Initiative
Independence
Stress Tolerance
Analytical Thinking
Leadership
Persistence
Achievement/Effort
Innovation
Concern for Others
Social Orientation
Related University Degree Programs
Work Context
Contact With Others
Indoors, Environmentally Controlled
Work With Work Group or Team
Importance of Being Exact or Accurate
Letters and Memos
Importance of Repeating Same Tasks
Freedom to Make Decisions
Coordinate or Lead Others
Impact of Decisions on Co-workers or Company Results
Face-to-Face Discussions
Frequency of Decision Making
Spend Time Making Repetitive Motions
Telephone
Frequency of Conflict Situations
Time Pressure
Physical Proximity
Structured versus Unstructured Work
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
Spend Time Sitting
Deal With Unpleasant or Angry People
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Exposed to Contaminants
Deal With External Customers
Degree of Automation
Sounds, Noise Levels Are Distracting or Uncomfortable
Level of Competition
Spend Time Standing
Deal With Physically Aggressive People
Consequence of Error
Spend Time Walking and Running
Electronic Mail
Extremely Bright or Inadequate Lighting
Cramped Work Space, Awkward Positions
Duration of Typical Work Week
Spend Time Bending or Twisting the Body
Exposed to Hazardous Conditions
In an Enclosed Vehicle or Equipment
Outdoors, Exposed to Weather
Very Hot or Cold Temperatures
Spend Time Kneeling, Crouching, Stooping, or Crawling
Outdoors, Under Cover
Exposed to Disease or Infections
Indoors, Not Environmentally Controlled
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Pace Determined by Speed of Equipment
Public Speaking
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
In an Open Vehicle or Equipment
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to High Places
Exposed to Radiation
Work Schedules
Exposed to Whole Body Vibration
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-About half the time-
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Standing
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Sitting
Spend Time Keeping or Regaining Balance
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Sitting
Spend Time Making Repetitive Motions
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Walking and Running
Spend Time Standing
Spend Time Bending or Twisting the Body
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
-Every day-
Indoors, Environmentally Controlled
Telephone
Letters and Memos
Time Pressure
Frequency of Decision Making
Exposed to Contaminants
Face-to-Face Discussions
Frequency of Conflict Situations
Sounds, Noise Levels Are Distracting or Uncomfortable
Deal With Unpleasant or Angry People
Extremely Bright or Inadequate Lighting
Exposed to Hazardous Conditions
Electronic Mail
Exposed to Disease or Infections
Cramped Work Space, Awkward Positions
Public Speaking
Indoors, Not Environmentally Controlled
Outdoors, Exposed to Weather
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Outdoors, Under Cover
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Hazardous Equipment
In an Enclosed Vehicle or Equipment
Very Hot or Cold Temperatures
Exposed to Radiation
Deal With Physically Aggressive People
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Open Vehicle or Equipment
Exposed to Whole Body Vibration
Exposed to High Places
-Extremely competitive-
Level of Competition
-Extremely important-
Importance of Being Exact or Accurate
Work With Work Group or Team
Importance of Repeating Same Tasks
Coordinate or Lead Others
Deal With External Customers
Pace Determined by Speed of Equipment
-Extremely serious-
Consequence of Error
-Fairly important-
Deal With External Customers
Pace Determined by Speed of Equipment
Coordinate or Lead Others
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Work With Work Group or Team
-Fairly serious-
Consequence of Error
-High responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Deal With External Customers
Importance of Repeating Same Tasks
Importance of Being Exact or Accurate
Coordinate or Lead Others
Work With Work Group or Team
Pace Determined by Speed of Equipment
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Sitting
Spend Time Bending or Twisting the Body
Spend Time Standing
Spend Time Walking and Running
Spend Time Making Repetitive Motions
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
-Limited freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Making Repetitive Motions
Spend Time Walking and Running
Spend Time Standing
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Bending or Twisting the Body
Spend Time Sitting
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Keeping or Regaining Balance
-Never-
Exposed to Whole Body Vibration
Exposed to Radiation
Exposed to High Places
In an Open Vehicle or Equipment
Exposed to Hazardous Equipment
Spend Time Climbing Ladders, Scaffolds, or Poles
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Spend Time Keeping or Regaining Balance
Public Speaking
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Disease or Infections
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Conditions
Indoors, Not Environmentally Controlled
In an Enclosed Vehicle or Equipment
Electronic Mail
Outdoors, Under Cover
Cramped Work Space, Awkward Positions
Extremely Bright or Inadequate Lighting
Outdoors, Exposed to Weather
Very Hot or Cold Temperatures
Spend Time Walking and Running
Sounds, Noise Levels Are Distracting or Uncomfortable
Spend Time Bending or Twisting the Body
Deal With Physically Aggressive People
Spend Time Kneeling, Crouching, Stooping, or Crawling
Exposed to Contaminants
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Standing
Telephone
Time Pressure
Letters and Memos
Spend Time Making Repetitive Motions
Frequency of Decision Making
Spend Time Sitting
Frequency of Conflict Situations
Face-to-Face Discussions
Indoors, Environmentally Controlled
Deal With Unpleasant or Angry People
-No contact with others-
Contact With Others
-No freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-No responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Deal With External Customers
Coordinate or Lead Others
Importance of Repeating Same Tasks
Work With Work Group or Team
Importance of Being Exact or Accurate
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Deal With Physically Aggressive People
Frequency of Conflict Situations
Letters and Memos
Deal With Unpleasant or Angry People
Time Pressure
Indoors, Environmentally Controlled
Electronic Mail
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Decision Making
Outdoors, Under Cover
Exposed to Hazardous Equipment
Exposed to Contaminants
Exposed to Disease or Infections
In an Enclosed Vehicle or Equipment
Cramped Work Space, Awkward Positions
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Hazardous Conditions
Public Speaking
Exposed to High Places
Very Hot or Cold Temperatures
Exposed to Radiation
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Indoors, Not Environmentally Controlled
In an Open Vehicle or Equipment
Extremely Bright or Inadequate Lighting
Telephone
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Outdoors, Exposed to Weather
Exposed to Whole Body Vibration
Face-to-Face Discussions
-Once a week or more but not every day-
Face-to-Face Discussions
Deal With Physically Aggressive People
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
Frequency of Decision Making
Cramped Work Space, Awkward Positions
In an Enclosed Vehicle or Equipment
Letters and Memos
Electronic Mail
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Very Hot or Cold Temperatures
Extremely Bright or Inadequate Lighting
Time Pressure
In an Open Vehicle or Equipment
Outdoors, Exposed to Weather
Sounds, Noise Levels Are Distracting or Uncomfortable
Exposed to Hazardous Conditions
Exposed to Contaminants
Telephone
Exposed to Disease or Infections
Indoors, Not Environmentally Controlled
Exposed to High Places
Outdoors, Under Cover
Exposed to Minor Burns, Cuts, Bites, or Stings
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Hazardous Equipment
Indoors, Environmentally Controlled
Exposed to Radiation
Public Speaking
-Once a year or more but not every month-
Very Hot or Cold Temperatures
Outdoors, Exposed to Weather
Outdoors, Under Cover
Deal With Unpleasant or Angry People
Indoors, Not Environmentally Controlled
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Contaminants
Extremely Bright or Inadequate Lighting
Frequency of Decision Making
Sounds, Noise Levels Are Distracting or Uncomfortable
Face-to-Face Discussions
Time Pressure
Cramped Work Space, Awkward Positions
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Deal With Physically Aggressive People
In an Enclosed Vehicle or Equipment
Exposed to High Places
Public Speaking
In an Open Vehicle or Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Frequency of Conflict Situations
Exposed to Hazardous Conditions
Exposed to Disease or Infections
Telephone
Exposed to Hazardous Equipment
Exposed to Whole Body Vibration
Indoors, Environmentally Controlled
Electronic Mail
Exposed to Radiation
Letters and Memos
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Very important-
Coordinate or Lead Others
Importance of Repeating Same Tasks
Work With Work Group or Team
Importance of Being Exact or Accurate
Deal With External Customers
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.
- Relevance of Task Core-
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.
-Daily Frequency of Task (Categories 1-7) Core-
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Act as oversight or security agents for management or customers.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Supervise or train surveillance observers.
-More than monthly Frequency of Task (Categories 1-7) Core-
Supervise or train surveillance observers.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Act as oversight or security agents for management or customers.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
-More than weekly Frequency of Task (Categories 1-7) Core-
Supervise or train surveillance observers.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Act as oversight or security agents for management or customers.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
-More than yearly Frequency of Task (Categories 1-7) Core-
Supervise or train surveillance observers.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Act as oversight or security agents for management or customers.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
-Several times daily Frequency of Task (Categories 1-7) Core-
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Supervise or train surveillance observers.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Act as oversight or security agents for management or customers.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Supervise or train surveillance observers.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Act as oversight or security agents for management or customers.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Education Training Experience
-On-Site or In-Plant Training-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
-On-the-Job Training-
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
-Related Work Experience-
None
Up to and including 1 month
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
-Required Level of Education-
High School Diploma (or GED or High School Equivalence Certificate)
Some College Courses