Gaming Supervisors

Description
Work Activities
Abilities
Interests
Knowledge
Wages
Skills
Work Values
Work Styles
Related Degrees
Work Context
Task Ratings
Education

Job Description: Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

Gaming Supervisors spend a lot of their time Guiding, Directing, and Motivating Subordinates. They are naturally good at Oral Expression, Problem Sensitivity, Oral Comprehension, and Speech Clarity. Gaming Supervisors are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Customer and Personal Service, Mathematics, and Education and Training and are skilled at Critical Thinking and Social Perceptiveness.

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Work Activities

Guiding, Directing, and Motivating Subordinates

Performing for or Working Directly with the Public

Communicating with Supervisors, Peers, or Subordinates

Establishing and Maintaining Interpersonal Relationships

Resolving Conflicts and Negotiating with Others

Coaching and Developing Others

Evaluating Information to Determine Compliance with Standards

Organizing, Planning, and Prioritizing Work

Judging the Qualities of Things, Services, or People

Monitor Processes, Materials, or Surroundings

Making Decisions and Solving Problems

Training and Teaching Others

Updating and Using Relevant Knowledge

Processing Information

Coordinating the Work and Activities of Others

Identifying Objects, Actions, and Events

Communicating with Persons Outside Organization

Documenting/Recording Information

Thinking Creatively

Performing Administrative Activities

Assisting and Caring for Others

Getting Information

Developing and Building Teams

Scheduling Work and Activities

Staffing Organizational Units

Monitoring and Controlling Resources

Analyzing Data or Information

Interacting With Computers

Provide Consultation and Advice to Others

Interpreting the Meaning of Information for Others

Developing Objectives and Strategies

Inspecting Equipment, Structures, or Material

Performing General Physical Activities

Estimating the Quantifiable Characteristics of Products, Events, or Information

Selling or Influencing Others

Handling and Moving Objects

Controlling Machines and Processes

Repairing and Maintaining Mechanical Equipment

Repairing and Maintaining Electronic Equipment

Abilities

Oral Expression

Problem Sensitivity

Oral Comprehension

Speech Clarity

Near Vision

Speed of Closure

Inductive Reasoning

Selective Attention

Deductive Reasoning

Far Vision

Speech Recognition

Information Ordering

Written Expression

Written Comprehension

Flexibility of Closure

Originality

Auditory Attention

Trunk Strength

Perceptual Speed

Category Flexibility

Time Sharing

Number Facility

Fluency of Ideas

Memorization

Mathematical Reasoning

Visualization

Static Strength

Gross Body Coordination

Stamina

Visual Color Discrimination

Explosive Strength

Glare Sensitivity

Hearing Sensitivity

Finger Dexterity

Speed of Limb Movement

Reaction Time

Interests

Enterprising

Conventional

Social

Realistic

Investigative

Artistic

Knowledge

Customer and Personal Service

Mathematics

Education and Training

Psychology

Administration and Management

Law and Government

Personnel and Human Resources

English Language

Public Safety and Security

Clerical

Sales and Marketing

Computers and Electronics

Therapy and Counseling

Economics and Accounting

Production and Processing

Sociology and Anthropology

Mechanical

Communications and Media

Philosophy and Theology

Engineering and Technology

Food Production

Transportation

Foreign Language

Medicine and Dentistry

Telecommunications

Geography

History and Archeology

Building and Construction

Wages

New Jersey

$58,070

Illinois

$56,440

Oregon

$51,450

Michigan

$51,420

Nevada

$50,730

California

$50,610

Indiana

$49,740

Arizona

$46,710

Mississippi

$46,240

Missouri

$45,220

Kentucky

$44,670

Alabama

$44,610

Wisconsin

$44,570

Louisiana

$44,440

Washington

$44,110

Colorado

$43,480

Florida

$41,570

Maine

$41,270

Pennsylvania

$41,080

New Mexico

$41,040

New York

$40,940

North Dakota

$40,630

Iowa

$40,440

Texas

$38,560

Oklahoma

$36,970

Minnesota

$36,040

South Dakota

$34,080

South Carolina

$33,890

Puerto Rico

$30,130

Montana

$28,790

North Carolina

$27,520

Alaska

$26,730

Skills

Critical Thinking

Social Perceptiveness

Monitoring

Time Management

Speaking

Active Listening

Coordination

Judgment and Decision Making

Reading Comprehension

Service Orientation

Management of Personnel Resources

Writing

Active Learning

Negotiation

Systems Evaluation

Persuasion

Instructing

Systems Analysis

Complex Problem Solving

Learning Strategies

Management of Financial Resources

Mathematics

Quality Control Analysis

Science

Management of Material Resources

Operations Analysis

Operation Monitoring

Work Values

Independence

Relationships

Working Conditions

Achievement

Recognition

Support

Work Styles

Self Control

Integrity

Stress Tolerance

Dependability

Cooperation

Adaptability/Flexibility

Attention to Detail

Leadership

Social Orientation

Concern for Others

Initiative

Persistence

Analytical Thinking

Independence

Achievement/Effort

Innovation

Related University Degree Programs

Casino Management

Work Context

Contact With Others

Indoors, Environmentally Controlled

Frequency of Decision Making

Face-to-Face Discussions

Deal With External Customers

Frequency of Conflict Situations

Freedom to Make Decisions

Work With Work Group or Team

Spend Time Standing

Deal With Unpleasant or Angry People

Telephone

Impact of Decisions on Co-workers or Company Results

Importance of Being Exact or Accurate

Responsibility for Outcomes and Results

Physical Proximity

Sounds, Noise Levels Are Distracting or Uncomfortable

Structured versus Unstructured Work

Coordinate or Lead Others

Importance of Repeating Same Tasks

Exposed to Contaminants

Spend Time Walking and Running

Letters and Memos

Level of Competition

Responsible for Others' Health and Safety

Consequence of Error

Time Pressure

Extremely Bright or Inadequate Lighting

Public Speaking

Spend Time Making Repetitive Motions

Deal With Physically Aggressive People

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Duration of Typical Work Week

Electronic Mail

Spend Time Bending or Twisting the Body

Exposed to Disease or Infections

Cramped Work Space, Awkward Positions

Spend Time Sitting

Degree of Automation

Exposed to Minor Burns, Cuts, Bites, or Stings

Indoors, Not Environmentally Controlled

Very Hot or Cold Temperatures

Spend Time Keeping or Regaining Balance

Spend Time Kneeling, Crouching, Stooping, or Crawling

Pace Determined by Speed of Equipment

Spend Time Climbing Ladders, Scaffolds, or Poles

Work Schedules

Exposed to Whole Body Vibration

Exposed to Hazardous Conditions

Outdoors, Exposed to Weather

Exposed to Hazardous Equipment

In an Enclosed Vehicle or Equipment

Exposed to High Places

Outdoors, Under Cover

Exposed to Radiation

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

In an Open Vehicle or Equipment

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

-40 hours-

Duration of Typical Work Week

-A lot of freedom-

Freedom to Make Decisions

Structured versus Unstructured Work

-About half the time-

Spend Time Walking and Running

Spend Time Bending or Twisting the Body

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Spend Time Making Repetitive Motions

Spend Time Standing

Spend Time Sitting

Spend Time Keeping or Regaining Balance

Spend Time Kneeling, Crouching, Stooping, or Crawling

Spend Time Climbing Ladders, Scaffolds, or Poles

-Completely automated-

Degree of Automation

-Constant contact with others-

Contact With Others

-Contact with others about half the time-

Contact With Others

-Contact with others most of the time-

Contact With Others

-Continually or almost continually-

Spend Time Standing

Spend Time Walking and Running

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Spend Time Keeping or Regaining Balance

Spend Time Making Repetitive Motions

Spend Time Bending or Twisting the Body

Spend Time Sitting

Spend Time Kneeling, Crouching, Stooping, or Crawling

Spend Time Climbing Ladders, Scaffolds, or Poles

-Every day-

Indoors, Environmentally Controlled

Face-to-Face Discussions

Frequency of Decision Making

Telephone

Frequency of Conflict Situations

Deal With Unpleasant or Angry People

Sounds, Noise Levels Are Distracting or Uncomfortable

Exposed to Contaminants

Extremely Bright or Inadequate Lighting

Electronic Mail

Exposed to Disease or Infections

Letters and Memos

Time Pressure

Cramped Work Space, Awkward Positions

Public Speaking

Indoors, Not Environmentally Controlled

Deal With Physically Aggressive People

Exposed to Hazardous Equipment

Very Hot or Cold Temperatures

Exposed to Hazardous Conditions

In an Open Vehicle or Equipment

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

Outdoors, Exposed to Weather

Exposed to Whole Body Vibration

In an Enclosed Vehicle or Equipment

Exposed to High Places

Outdoors, Under Cover

Exposed to Radiation

Exposed to Minor Burns, Cuts, Bites, or Stings

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

-Extremely competitive-

Level of Competition

-Extremely important-

Deal With External Customers

Work With Work Group or Team

Importance of Being Exact or Accurate

Coordinate or Lead Others

Importance of Repeating Same Tasks

Pace Determined by Speed of Equipment

-Extremely serious-

Consequence of Error

-Fairly important-

Coordinate or Lead Others

Work With Work Group or Team

Pace Determined by Speed of Equipment

Importance of Being Exact or Accurate

Importance of Repeating Same Tasks

Deal With External Customers

-Fairly serious-

Consequence of Error

-High responsibility-

Responsibility for Outcomes and Results

Responsible for Others' Health and Safety

-Highly automated-

Degree of Automation

-Highly competitive-

Level of Competition

-I don't work near other people (beyond 100 ft.)-

Physical Proximity

-I work with others but not closely (e.g., private office)-

Physical Proximity

-Important-

Coordinate or Lead Others

Importance of Repeating Same Tasks

Importance of Being Exact or Accurate

Work With Work Group or Team

Pace Determined by Speed of Equipment

Deal With External Customers

-Important results-

Impact of Decisions on Co-workers or Company Results

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules

-Less than 40 hours-

Duration of Typical Work Week

-Less than half the time-

Spend Time Bending or Twisting the Body

Spend Time Sitting

Spend Time Making Repetitive Motions

Spend Time Kneeling, Crouching, Stooping, or Crawling

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Spend Time Walking and Running

Spend Time Climbing Ladders, Scaffolds, or Poles

Spend Time Keeping or Regaining Balance

Spend Time Standing

-Limited freedom-

Structured versus Unstructured Work

Freedom to Make Decisions

-Limited responsibility-

Responsible for Others' Health and Safety

Responsibility for Outcomes and Results

-Minor results-

Impact of Decisions on Co-workers or Company Results

-Moderate responsibility-

Responsible for Others' Health and Safety

Responsibility for Outcomes and Results

-Moderate results-

Impact of Decisions on Co-workers or Company Results

-Moderately automated-

Degree of Automation

-Moderately close (at arm's length)-

Physical Proximity

-Moderately competitive-

Level of Competition

-More than 40 hours-

Duration of Typical Work Week

-More than half the time-

Spend Time Making Repetitive Motions

Spend Time Standing

Spend Time Walking and Running

Spend Time Sitting

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Spend Time Bending or Twisting the Body

Spend Time Kneeling, Crouching, Stooping, or Crawling

Spend Time Climbing Ladders, Scaffolds, or Poles

Spend Time Keeping or Regaining Balance

-Never-

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

Exposed to Radiation

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

In an Open Vehicle or Equipment

In an Enclosed Vehicle or Equipment

Exposed to Hazardous Conditions

Exposed to Hazardous Equipment

Exposed to High Places

Outdoors, Exposed to Weather

Outdoors, Under Cover

Exposed to Whole Body Vibration

Spend Time Climbing Ladders, Scaffolds, or Poles

Spend Time Keeping or Regaining Balance

Indoors, Not Environmentally Controlled

Very Hot or Cold Temperatures

Exposed to Minor Burns, Cuts, Bites, or Stings

Exposed to Disease or Infections

Spend Time Kneeling, Crouching, Stooping, or Crawling

Electronic Mail

Cramped Work Space, Awkward Positions

Extremely Bright or Inadequate Lighting

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Spend Time Sitting

Exposed to Contaminants

Time Pressure

Spend Time Bending or Twisting the Body

Public Speaking

Spend Time Walking and Running

Spend Time Making Repetitive Motions

Letters and Memos

Sounds, Noise Levels Are Distracting or Uncomfortable

Telephone

Deal With Physically Aggressive People

Face-to-Face Discussions

Frequency of Decision Making

Indoors, Environmentally Controlled

Frequency of Conflict Situations

Spend Time Standing

Deal With Unpleasant or Angry People

-No contact with others-

Contact With Others

-No freedom-

Structured versus Unstructured Work

Freedom to Make Decisions

-No responsibility-

Responsible for Others' Health and Safety

Responsibility for Outcomes and Results

-No results-

Impact of Decisions on Co-workers or Company Results

-Not at all automated-

Degree of Automation

-Not at all competitive-

Level of Competition

-Not important at all-

Pace Determined by Speed of Equipment

Importance of Repeating Same Tasks

Coordinate or Lead Others

Deal With External Customers

Work With Work Group or Team

Importance of Being Exact or Accurate

-Not serious at all-

Consequence of Error

-Occasional contact with others-

Contact With Others

-Once a month or more but not every week-

Public Speaking

Deal With Physically Aggressive People

Deal With Unpleasant or Angry People

Letters and Memos

Electronic Mail

Extremely Bright or Inadequate Lighting

Exposed to Minor Burns, Cuts, Bites, or Stings

Frequency of Conflict Situations

Time Pressure

Cramped Work Space, Awkward Positions

Frequency of Decision Making

Exposed to Contaminants

Very Hot or Cold Temperatures

Indoors, Not Environmentally Controlled

Exposed to Disease or Infections

Outdoors, Exposed to Weather

Exposed to High Places

Outdoors, Under Cover

Exposed to Radiation

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

Exposed to Hazardous Conditions

In an Open Vehicle or Equipment

Telephone

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

Sounds, Noise Levels Are Distracting or Uncomfortable

Exposed to Whole Body Vibration

Exposed to Hazardous Equipment

Face-to-Face Discussions

Indoors, Environmentally Controlled

In an Enclosed Vehicle or Equipment

-Once a week or more but not every day-

Letters and Memos

Time Pressure

Frequency of Conflict Situations

Deal With Unpleasant or Angry People

Extremely Bright or Inadequate Lighting

Sounds, Noise Levels Are Distracting or Uncomfortable

Public Speaking

Telephone

Exposed to Minor Burns, Cuts, Bites, or Stings

Very Hot or Cold Temperatures

Deal With Physically Aggressive People

Cramped Work Space, Awkward Positions

Exposed to Contaminants

Frequency of Decision Making

Exposed to Disease or Infections

Electronic Mail

Face-to-Face Discussions

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

Indoors, Not Environmentally Controlled

Exposed to Hazardous Conditions

In an Open Vehicle or Equipment

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

Outdoors, Exposed to Weather

Exposed to Whole Body Vibration

Exposed to Hazardous Equipment

Indoors, Environmentally Controlled

In an Enclosed Vehicle or Equipment

Exposed to High Places

Outdoors, Under Cover

Exposed to Radiation

-Once a year or more but not every month-

Deal With Physically Aggressive People

Public Speaking

Cramped Work Space, Awkward Positions

Time Pressure

Letters and Memos

Exposed to Minor Burns, Cuts, Bites, or Stings

Exposed to Contaminants

Exposed to Whole Body Vibration

Very Hot or Cold Temperatures

Indoors, Not Environmentally Controlled

Exposed to Disease or Infections

Sounds, Noise Levels Are Distracting or Uncomfortable

Outdoors, Under Cover

Exposed to High Places

Outdoors, Exposed to Weather

Electronic Mail

Frequency of Conflict Situations

Exposed to Hazardous Equipment

In an Enclosed Vehicle or Equipment

Exposed to Hazardous Conditions

Extremely Bright or Inadequate Lighting

Deal With Unpleasant or Angry People

In an Open Vehicle or Equipment

Face-to-Face Discussions

Frequency of Decision Making

Indoors, Environmentally Controlled

Exposed to Radiation

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

Telephone

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

-Regular (established routine, set schedule)-

Work Schedules

-Seasonal (only during certain times of the year)-

Work Schedules

-Serious-

Consequence of Error

-Slightly automated-

Degree of Automation

-Slightly close (e.g., shared office)-

Physical Proximity

-Slightly competitive-

Level of Competition

-Some freedom-

Freedom to Make Decisions

Structured versus Unstructured Work

-Very close (near touching)-

Physical Proximity

-Very high responsibility-

Responsibility for Outcomes and Results

Responsible for Others' Health and Safety

-Very important-

Importance of Repeating Same Tasks

Importance of Being Exact or Accurate

Coordinate or Lead Others

Work With Work Group or Team

Deal With External Customers

Pace Determined by Speed of Equipment

-Very important results-

Impact of Decisions on Co-workers or Company Results

-Very little freedom-

Structured versus Unstructured Work

Freedom to Make Decisions

-Very serious-

Consequence of Error

Task Ratings

- Importance Core-

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Perform paperwork required for monetary transactions.

Resolve customer and employee complaints.

Greet customers and ask about the quality of service they are receiving.

Establish and maintain banks and table limits for each game.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Report customer-related incidents occurring in gaming areas to supervisors.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

Evaluate workers' performance and prepare written performance evaluations.

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

- Importance Supplemental-

Record, issue receipts for, and pay off bets.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Determine how many gaming tables to open each day and schedule staff accordingly.

Establish policies on types of gambling offered, odds, and extension of credit.

Interview, hire, and train workers.

Provide fire protection and first-aid assistance when necessary.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

- Relevance of Task Core-

Resolve customer and employee complaints.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

Report customer-related incidents occurring in gaming areas to supervisors.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Greet customers and ask about the quality of service they are receiving.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Perform paperwork required for monetary transactions.

Evaluate workers' performance and prepare written performance evaluations.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Establish and maintain banks and table limits for each game.

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

- Relevance of Task Supplemental-

Determine how many gaming tables to open each day and schedule staff accordingly.

Record, issue receipts for, and pay off bets.

Provide fire protection and first-aid assistance when necessary.

Interview, hire, and train workers.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Establish policies on types of gambling offered, odds, and extension of credit.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

-Daily Frequency of Task (Categories 1-7) Core-

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

Report customer-related incidents occurring in gaming areas to supervisors.

Resolve customer and employee complaints.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Greet customers and ask about the quality of service they are receiving.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Perform paperwork required for monetary transactions.

Establish and maintain banks and table limits for each game.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Evaluate workers' performance and prepare written performance evaluations.

-Daily Frequency of Task (Categories 1-7) Supplemental-

Determine how many gaming tables to open each day and schedule staff accordingly.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

Record, issue receipts for, and pay off bets.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

Interview, hire, and train workers.

Establish policies on types of gambling offered, odds, and extension of credit.

Provide fire protection and first-aid assistance when necessary.

-Hourly or more Frequency of Task (Categories 1-7) Core-

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Greet customers and ask about the quality of service they are receiving.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Perform paperwork required for monetary transactions.

Establish and maintain banks and table limits for each game.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Resolve customer and employee complaints.

Report customer-related incidents occurring in gaming areas to supervisors.

Evaluate workers' performance and prepare written performance evaluations.

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Record, issue receipts for, and pay off bets.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

Establish policies on types of gambling offered, odds, and extension of credit.

Determine how many gaming tables to open each day and schedule staff accordingly.

Interview, hire, and train workers.

Provide fire protection and first-aid assistance when necessary.

-More than monthly Frequency of Task (Categories 1-7) Core-

Evaluate workers' performance and prepare written performance evaluations.

Report customer-related incidents occurring in gaming areas to supervisors.

Resolve customer and employee complaints.

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Perform paperwork required for monetary transactions.

Greet customers and ask about the quality of service they are receiving.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Establish and maintain banks and table limits for each game.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Interview, hire, and train workers.

Provide fire protection and first-aid assistance when necessary.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

Establish policies on types of gambling offered, odds, and extension of credit.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Determine how many gaming tables to open each day and schedule staff accordingly.

Record, issue receipts for, and pay off bets.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

-More than weekly Frequency of Task (Categories 1-7) Core-

Report customer-related incidents occurring in gaming areas to supervisors.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Resolve customer and employee complaints.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

Evaluate workers' performance and prepare written performance evaluations.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Perform paperwork required for monetary transactions.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Establish and maintain banks and table limits for each game.

Greet customers and ask about the quality of service they are receiving.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Establish policies on types of gambling offered, odds, and extension of credit.

Determine how many gaming tables to open each day and schedule staff accordingly.

Interview, hire, and train workers.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

Record, issue receipts for, and pay off bets.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Provide fire protection and first-aid assistance when necessary.

-More than yearly Frequency of Task (Categories 1-7) Core-

Evaluate workers' performance and prepare written performance evaluations.

Monitor patrons for signs of compulsive gambling, offering assistance if necessary.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Report customer-related incidents occurring in gaming areas to supervisors.

Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Explain and interpret house rules, such as game rules and betting limits, for patrons.

Establish and maintain banks and table limits for each game.

Perform paperwork required for monetary transactions.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.

Resolve customer and employee complaints.

Monitor stations and games, and move dealers from game to game to ensure adequate staffing.

Greet customers and ask about the quality of service they are receiving.

Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players, based on length of play and amount bet.

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Interview, hire, and train workers.

Provide fire protection and first-aid assistance when necessary.

Establish policies on types of gambling offered, odds, and extension of credit.

Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

Determine how many gaming tables to open each day and schedule staff accordingly.

Record, issue receipts for, and pay off bets.

Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.

-Several times daily Frequency of Task (Categories 1-7) Core-