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Gaming Supervisors
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Gaming Supervisors
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Supervise gaming operations and personnel in an assigned area. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and create friendly atmosphere for guests in hotels/casinos. May adjust service complaints.
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Far Vision| | The ability to see details at a distance. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Explosive Strength| | The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object. |
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Glare Sensitivity| | The ability to see objects in the presence of glare or bright lighting. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Peripheral Vision| | The ability to see objects or movement of objects to one's side when the eyes are looking ahead. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Night Vision| | The ability to see under low light conditions. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Interests
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Wages
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| South Carolina | $22,620.00 |
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Related Careers
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Management Analysts| | Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. |
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Management Analysts| | Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. |
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Property, Real Estate, & Community Association Managers| | Plan, direct, or coordinate selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. |
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Purchasing Managers| | Plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services. |
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Skills
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Instructing| | Teaching others how to do something. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Service Orientation| | Actively looking for ways to help people. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Speaking| | Talking to others to convey information effectively. |
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Mathematics| | Using mathematics to solve problems. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Time Management| | Managing one's own time and the time of others. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Science| | Using scientific rules and methods to solve problems. |
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Programming| | Writing computer programs for various purposes. |
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Tasks
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| Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. |
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| Observe gamblers' behavior for signs of cheating such as marking, switching, or counting cards; notify security staff of suspected cheating. |
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| Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games. |
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| Perform paperwork required for monetary transactions. |
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| Resolve customer and employee complaints. |
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| Record, issue receipts for, and pay off bets. |
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| Greet customers and ask about the quality of service they are receiving. |
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| Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins. |
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| Establish and maintain banks and table limits for each game. |
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| Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners. |
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| Monitor stations and games, and move dealers from game to game to ensure adequate staffing. |
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| Report customer-related incidents occurring in gaming areas to supervisors. |
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| Explain and interpret house rules, such as game rules and betting limits, for patrons. |
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| Determine how many gaming tables to open each day and schedule staff accordingly. |
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| Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players based on length of play and amount bet. |
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| Evaluate workers' performance and prepare written performance evaluations. |
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| Establish policies on types of gambling offered, odds, and extension of credit. |
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| Interview, hire, and train workers. |
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| Provide fire protection and first-aid assistance when necessary. |
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| Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy. |
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| Monitor patrons for signs of compulsive gambling, offering assistance if necessary. |
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Career Activities
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| Guiding, Directing, and Motivating Subordinates |
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| assign work to staff or employees |
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| establish employee performance standards |
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| evaluate performance of employees or contract personnel |
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| monitor worker performance |
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| orient new employees |
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| Communicating with Supervisors, Peers, or Subordinates |
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| conduct or attend staff meetings |
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| Resolving Conflicts and Negotiating with Others |
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| resolve customer or public complaints |
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| resolve personnel problems or grievances |
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| Evaluating Information to Determine Compliance with Standards |
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| oversee work progress to verify safety or conformance to standards |
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| Organizing, Planning, and Prioritizing Work |
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| plan for entertainment or dining activities |
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| Monitor Processes, Materials, or Surroundings |
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| monitor gambling establishment operations |
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| Training and Teaching Others |
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| conduct training for personnel |
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| Processing Information |
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| investigate customer complaints |
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| Coordinating the Work and Activities of Others |
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| direct and coordinate activities of workers or staff |
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| Communicating with Persons Outside Organization |
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| make presentations |
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| Documenting/Recording Information |
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| maintain production or work records |
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| Performing Administrative Activities |
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| prepare or maintain employee records |
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| Scheduling Work and Activities |
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| schedule employee work hours |
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| schedule guest recreational activities |
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| Staffing Organizational Units |
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| develop staffing plan |
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| evaluate information from employment interviews |
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| hire, discharge, transfer, or promote workers |
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| interview job applicants |
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| publicize job openings |
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| Monitoring and Controlling Resources |
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| pay out winnings |
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| purchase housekeeping or cleaning supplies or equipment |
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| Analyzing Data or Information |
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| analyze operational or management reports or records |
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| Interpreting the Meaning of Information for Others |
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| explain rules, policies or regulations |
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| Developing Objectives and Strategies |
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| develop policies, procedures, methods, or standards |
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Career Context
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| Contact With Others |
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| Indoors, Environmentally Controlled |
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| Face-to-Face Discussions |
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| Deal With External Customers |
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| Frequency of Decision Making |
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| Work With Work Group or Team |
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| Telephone |
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| Frequency of Conflict Situations |
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| Spend Time Standing |
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| Freedom to Make Decisions |
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| Deal With Unpleasant or Angry People |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Importance of Being Exact or Accurate |
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| Impact of Decisions on Co-workers or Company Results |
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| Exposed to Contaminants |
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| Responsibility for Outcomes and Results |
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| Coordinate or Lead Others |
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| Spend Time Walking and Running |
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| Importance of Repeating Same Tasks |
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| Structured versus Unstructured Work |
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| Physical Proximity |
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| Extremely Bright or Inadequate Lighting |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Electronic Mail |
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| Exposed to Disease or Infections |
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| Consequence of Error |
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| Letters and Memos |
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| Time Pressure |
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| Cramped Work Space, Awkward Positions |
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| Public Speaking |
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| Indoors, Not Environmentally Controlled |
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| Responsible for Others' Health and Safety |
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| Spend Time Keeping or Regaining Balance |
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| Deal With Physically Aggressive People |
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| Spend Time Making Repetitive Motions |
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| Level of Competition |
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| Spend Time Bending or Twisting the Body |
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| Spend Time Sitting |
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| Exposed to Hazardous Conditions |
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| Exposed to Hazardous Equipment |
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| Pace Determined by Speed of Equipment |
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| Very Hot or Cold Temperatures |
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Career Styles
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Integrity| | Job requires being honest and ethical. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Career Needs
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Authority| | Workers on this job give directions and instructions to others. |
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Responsibility| | Workers on this job make decisions on their own. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Security| | Workers on this job have steady employment. |
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Working Conditions| | Workers on this job have good working conditions. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Activity| | Workers on this job are busy all the time. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Creativity| | Workers on this job try out their own ideas. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Independence| | Workers on this job do their work alone. |
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Variety| | Workers on this job have something different to do every day. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Career Values
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Independence| | Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
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Achievement| | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
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Working Conditions| | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
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Recognition| | Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. |
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Relationships| | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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Support| | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
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