Gaming Managers

Job Description: Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.

Gaming Managers spend a lot of their time Establishing and Maintaining Interpersonal Relationships. They are naturally good at Problem Sensitivity, Oral Expression, Deductive Reasoning, and Oral Comprehension. Gaming Managers are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Customer and Personal Service, Administration and Management, and Mathematics and are skilled at Monitoring and Critical Thinking.

Does this career sound like a good fit for you? If so, the next step may be to finish your education. There are many online and oncampus degrees offered in:

Universities.com can help you find the right school to start you on a path to your dream job.

Work Activities

Establishing and Maintaining Interpersonal Relationships
  
Resolving Conflicts and Negotiating with Others
  
Communicating with Supervisors, Peers, or Subordinates
  
Organizing, Planning, and Prioritizing Work
  
Performing for or Working Directly with the Public
  
Evaluating Information to Determine Compliance with Standards
  
Guiding, Directing, and Motivating Subordinates
  
Updating and Using Relevant Knowledge
  
Getting Information
  
Making Decisions and Solving Problems
  
Coaching and Developing Others
  
Coordinating the Work and Activities of Others
  
Thinking Creatively
  
Processing Information
  
Monitor Processes, Materials, or Surroundings
  
Communicating with Persons Outside Organization
  
Judging the Qualities of Things, Services, or People
  
Scheduling Work and Activities
  
Developing and Building Teams
  
Assisting and Caring for Others
  
Identifying Objects, Actions, and Events
  
Provide Consultation and Advice to Others
  
Performing Administrative Activities
  
Training and Teaching Others
  
Documenting/Recording Information
  
Analyzing Data or Information
  
Handling and Moving Objects
  
Staffing Organizational Units
  
Monitoring and Controlling Resources
  
Interacting With Computers
  
Interpreting the Meaning of Information for Others
  
Developing Objectives and Strategies
  
Selling or Influencing Others
  
Inspecting Equipment, Structures, or Material
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Performing General Physical Activities
  
Controlling Machines and Processes
  
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  
Repairing and Maintaining Electronic Equipment
  

Abilities

Problem Sensitivity
  
Oral Expression
  
Deductive Reasoning
  
Oral Comprehension
  
Inductive Reasoning
  
Speech Clarity
  
Far Vision
  
Written Comprehension
  
Speech Recognition
  
Selective Attention
  
Information Ordering
  
Written Expression
  
Number Facility
  
Mathematical Reasoning
  
Category Flexibility
  
Flexibility of Closure
  
Originality
  
Near Vision
  
Fluency of Ideas
  
Speed of Closure
  
Memorization
  
Perceptual Speed
  
Visual Color Discrimination
  
Time Sharing
  
Trunk Strength
  
Auditory Attention
  
Static Strength
  
Finger Dexterity
  
Visualization
  
Hearing Sensitivity
  
Explosive Strength
  
Reaction Time
  
Gross Body Coordination
  
Depth Perception
  
Stamina
  
Response Orientation
  
Gross Body Equilibrium
  
Glare Sensitivity
  
Arm-Hand Steadiness
  
Dynamic Strength
  
Multilimb Coordination
  
Speed of Limb Movement
  
Manual Dexterity
  
Extent Flexibility
  

Interests

Enterprising
  
Conventional
  
Realistic
  
Social
  
Investigative
  
Artistic
  

Knowledge

Customer and Personal Service
  
Administration and Management
  
Mathematics
  
Personnel and Human Resources
  
Sales and Marketing
  
Education and Training
  
English Language
  
Clerical
  
Public Safety and Security
  
Psychology
  
Economics and Accounting
  
Law and Government
  
Computers and Electronics
  
Communications and Media
  
Production and Processing
  
Sociology and Anthropology
  
Philosophy and Theology
  
Mechanical
  
Design
  
Food Production
  
Transportation
  
Therapy and Counseling
  
Engineering and Technology
  
Telecommunications
  
Chemistry
  
Foreign Language
  

Wages

Pennsylvania
$85,170  
 
California
$78,540  
 
Illinois
$78,000  
 
New Jersey
$77,550  
 
Washington
$74,860  
 
Nevada
$73,470  
 
New Mexico
$69,240  
 
Indiana
$68,030  
 
Missouri
$67,420  
 
Louisiana
$67,340  
 
Mississippi
$65,740  
 
Florida
$64,710  
 
Oregon
$63,090  
 
Wisconsin
$60,220  
 
South Dakota
$58,930  
 
Arizona
$58,900  
 
Minnesota
$57,640  
 
Colorado
$56,490  
 
Iowa
$55,240  
 
West Virginia
$54,700  
 
Idaho
$52,320  
 
Puerto Rico
$45,130  
 
Oklahoma
$43,770  
 

Skills

Monitoring
  
Critical Thinking
  
Judgment and Decision Making
  
Coordination
  
Reading Comprehension
  
Service Orientation
  
Speaking
  
Time Management
  
Active Listening
  
Persuasion
  
Management of Personnel Resources
  
Social Perceptiveness
  
Negotiation
  
Instructing
  
Learning Strategies
  
Writing
  
Active Learning
  
Systems Evaluation
  
Systems Analysis
  
Complex Problem Solving
  
Mathematics
  
Management of Financial Resources
  
Management of Material Resources
  
Quality Control Analysis
  
Operations Analysis
  
Operation Monitoring
  
Troubleshooting
  
Science
  
Programming
  
Technology Design
  

Work Values

Relationships
  
Independence
  
Working Conditions
  
Achievement
  
Support
  
Recognition
  

Work Styles

Self Control
  
Cooperation
  
Integrity
  
Dependability
  
Leadership
  
Stress Tolerance
  
Adaptability/Flexibility
  
Attention to Detail
  
Concern for Others
  
Initiative
  
Social Orientation
  
Achievement/Effort
  
Independence
  
Analytical Thinking
  
Persistence
  
Innovation
  

Related University Degree Programs

Work Context

Face-to-Face Discussions
  
Telephone
  
Indoors, Environmentally Controlled
  
Contact With Others
  
Deal With External Customers
  
Freedom to Make Decisions
  
Responsibility for Outcomes and Results
  
Work With Work Group or Team
  
Frequency of Decision Making
  
Structured versus Unstructured Work
  
Electronic Mail
  
Impact of Decisions on Co-workers or Company Results
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Responsible for Others' Health and Safety
  
Letters and Memos
  
Time Pressure
  
Level of Competition
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Physical Proximity
  
Spend Time Standing
  
Importance of Repeating Same Tasks
  
Spend Time Walking and Running
  
Public Speaking
  
Consequence of Error
  
Exposed to Contaminants
  
Duration of Typical Work Week
  
Deal With Physically Aggressive People
  
Spend Time Making Repetitive Motions
  
Extremely Bright or Inadequate Lighting
  
Spend Time Sitting
  
Degree of Automation
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Cramped Work Space, Awkward Positions
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Pace Determined by Speed of Equipment
  
Exposed to Disease or Infections
  
Outdoors, Exposed to Weather
  
In an Enclosed Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Radiation
  
Outdoors, Under Cover
  
Indoors, Not Environmentally Controlled
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Work Schedules
  
Exposed to High Places
  
Spend Time Keeping or Regaining Balance
  
In an Open Vehicle or Equipment
  
Exposed to Hazardous Equipment
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Exposed to Hazardous Conditions
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-About half the time-

Spend Time Standing
  
Spend Time Sitting
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Making Repetitive Motions
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  

-Every day-

Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Telephone
  
Electronic Mail
  
Frequency of Decision Making
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Conflict Situations
  
Deal With Unpleasant or Angry People
  
Time Pressure
  
Letters and Memos
  
Exposed to Contaminants
  
Extremely Bright or Inadequate Lighting
  
Public Speaking
  
Deal With Physically Aggressive People
  
Cramped Work Space, Awkward Positions
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
In an Enclosed Vehicle or Equipment
  
Exposed to Disease or Infections
  
Exposed to Hazardous Conditions
  
Very Hot or Cold Temperatures
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Deal With External Customers
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Standing
  
Spend Time Keeping or Regaining Balance
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  

-Limited freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Never-

Exposed to Whole Body Vibration
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Hazardous Conditions
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Radiation
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
In an Open Vehicle or Equipment
  
Spend Time Keeping or Regaining Balance
  
Indoors, Not Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to Disease or Infections
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Cramped Work Space, Awkward Positions
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Outdoors, Exposed to Weather
  
Extremely Bright or Inadequate Lighting
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Exposed to Contaminants
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Deal With Physically Aggressive People
  
Electronic Mail
  
Public Speaking
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Frequency of Decision Making
  
Indoors, Environmentally Controlled
  
Spend Time Walking and Running
  
Telephone
  
Frequency of Conflict Situations
  
Time Pressure
  
Face-to-Face Discussions
  
Spend Time Standing
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Public Speaking
  
Time Pressure
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Cramped Work Space, Awkward Positions
  
Exposed to Contaminants
  
Deal With Physically Aggressive People
  
Frequency of Decision Making
  
Frequency of Conflict Situations
  
Outdoors, Exposed to Weather
  
Extremely Bright or Inadequate Lighting
  
Deal With Unpleasant or Angry People
  
In an Enclosed Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Outdoors, Under Cover
  
Electronic Mail
  
Indoors, Not Environmentally Controlled
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to High Places
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  

-Once a week or more but not every day-

Deal With Unpleasant or Angry People
  
Letters and Memos
  
Frequency of Conflict Situations
  
Public Speaking
  
Time Pressure
  
Deal With Physically Aggressive People
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Frequency of Decision Making
  
Electronic Mail
  
Exposed to High Places
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  
Telephone
  
Face-to-Face Discussions
  
Exposed to Hazardous Equipment
  
Cramped Work Space, Awkward Positions
  
Indoors, Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Contaminants
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  

-Once a year or more but not every month-

Deal With Physically Aggressive People
  
Exposed to Contaminants
  
Outdoors, Exposed to Weather
  
Very Hot or Cold Temperatures
  
Outdoors, Under Cover
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Public Speaking
  
Indoors, Not Environmentally Controlled
  
In an Enclosed Vehicle or Equipment
  
Exposed to Disease or Infections
  
In an Open Vehicle or Equipment
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Cramped Work Space, Awkward Positions
  
Time Pressure
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Extremely Bright or Inadequate Lighting
  
Letters and Memos
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Hazardous Conditions
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Indoors, Environmentally Controlled
  
Electronic Mail
  
Deal With Unpleasant or Angry People
  
Exposed to Radiation
  
Telephone
  
Frequency of Conflict Situations
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Resolve customer complaints regarding problems such as payout errors.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Train new workers and evaluate their performance.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Interview and hire workers.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  

- Importance Supplemental-

Track supplies of money to tables and perform any required paperwork.
  
Set and maintain a bank and table limit for each game.
  
Monitor credit extended to players.
  
Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  

- Relevance of Task Core-

Train new workers and evaluate their performance.
  
Resolve customer complaints regarding problems such as payout errors.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Interview and hire workers.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  

- Relevance of Task Supplemental-

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Track supplies of money to tables and perform any required paperwork.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Set and maintain a bank and table limit for each game.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Monitor credit extended to players.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  

-Daily Frequency of Task (Categories 1-7) Core-

Prepare work schedules and station arrangements and keep attendance records.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Resolve customer complaints regarding problems such as payout errors.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Train new workers and evaluate their performance.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Interview and hire workers.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Set and maintain a bank and table limit for each game.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Track supplies of money to tables and perform any required paperwork.
  
Monitor credit extended to players.
  
Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Resolve customer complaints regarding problems such as payout errors.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Train new workers and evaluate their performance.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Interview and hire workers.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Track supplies of money to tables and perform any required paperwork.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  
Set and maintain a bank and table limit for each game.
  
Monitor credit extended to players.
  
Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Interview and hire workers.
  
Train new workers and evaluate their performance.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Resolve customer complaints regarding problems such as payout errors.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Monitor credit extended to players.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  
Track supplies of money to tables and perform any required paperwork.
  
Set and maintain a bank and table limit for each game.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Explain and interpret house rules, such as game rules and betting limits.
  
Resolve customer complaints regarding problems such as payout errors.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Train new workers and evaluate their performance.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Interview and hire workers.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Notify board attendants of table vacancies so that waiting patrons can play.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Set and maintain a bank and table limit for each game.
  
Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Monitor credit extended to players.
  
Track supplies of money to tables and perform any required paperwork.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Interview and hire workers.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Train new workers and evaluate their performance.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Resolve customer complaints regarding problems such as payout errors.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Notify board attendants of table vacancies so that waiting patrons can play.
  
Monitor credit extended to players.
  
Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Set and maintain a bank and table limit for each game.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Track supplies of money to tables and perform any required paperwork.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Resolve customer complaints regarding problems such as payout errors.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Train new workers and evaluate their performance.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Interview and hire workers.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Monitor credit extended to players.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  
Track supplies of money to tables and perform any required paperwork.
  
Set and maintain a bank and table limit for each game.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Interview and hire workers.
  
Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
  
Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
  
Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
  
Train new workers and evaluate their performance.
  
Explain and interpret house rules, such as game rules and betting limits.
  
Prepare work schedules and station arrangements and keep attendance records.
  
Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
  
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
  
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
  
Resolve customer complaints regarding problems such as payout errors.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
  
Direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
  
Track supplies of money to tables and perform any required paperwork.
  
Record, collect, and pay off bets, issuing receipts as necessary.
  
Set and maintain a bank and table limit for each game.
  
Notify board attendants of table vacancies so that waiting patrons can play.
  
Monitor credit extended to players.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 4 years, up to and including 10 years
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  

-Related Work Experience-

None
  
Up to and including 1 month
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 6 years, up to and including 8 years
  
Over 8 years, up to and including 10 years
  
Over 10 years
  

-Required Level of Education-

Less than a High School Diploma
  
High School Diploma (or GED or High School Equivalence Certificate)
  
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)
  
Bachelor's Degree
  
Master's Degree