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Counter & Rental Clerks
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CheckoutCareers.com
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Counter & Rental Clerks
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Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
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Degrees
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Abilities
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Far Vision| | The ability to see details at a distance. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Glare Sensitivity| | The ability to see objects in the presence of glare or bright lighting. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Night Vision| | The ability to see under low light conditions. |
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Dynamic Flexibility| | The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs. |
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Sound Localization| | The ability to tell the direction from which a sound originated. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Knowledge
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Wages
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| District of Columbia | $21,540.00 |
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| North Carolina | $19,610.00 |
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| South Carolina | $18,490.00 |
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| Virgin Islands | $16,390.00 |
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Related Careers
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Cashiers| | Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks. |
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Combined Food Preparation & Serving Workers, Including Fast Food| | Perform duties which combine both food preparation and food service. |
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Customer Service Representatives| | Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. |
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Hotel, Motel, & Resort Desk Clerks| | Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. |
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New Accounts Clerks| | Interview persons desiring to open bank accounts. Explain banking services available to prospective customers and assist them in preparing application form. |
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Order Clerks| | Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. |
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Parts Salespersons| | Sell spare and replacement parts and equipment in repair shop or parts store. |
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Receptionists & Information Clerks| | Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. |
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Receptionists & Information Clerks| | Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. |
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Retail Salespersons| | Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment. |
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Skills
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Instructing| | Teaching others how to do something. |
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Mathematics| | Using mathematics to solve problems. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Service Orientation| | Actively looking for ways to help people. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Speaking| | Talking to others to convey information effectively. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Time Management| | Managing one's own time and the time of others. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Science| | Using scientific rules and methods to solve problems. |
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Programming| | Writing computer programs for various purposes. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Tasks
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| Greet customers and discuss the type, quality and quantity of merchandise sought for rental. |
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| Compute charges for merchandise or services and receive payments. |
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| Keep records of transactions, and of the number of customers entering an establishment. |
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| Prepare rental forms, obtaining customer signature and other information, such as required licenses. |
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| Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. |
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| Inspect and adjust rental items to meet needs of customer. |
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| Prepare merchandise for display, or for purchase or rental. |
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| Explain rental fees, policies and procedures. |
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| Recommend and provide advice on a wide variety of products and services. |
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| Reserve items for requested times and keep records of items rented. |
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| Receive orders for services, such as rentals, repairs, dry cleaning, and storage. |
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| Answer telephones to provide information and receive orders. |
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| Rent items, arrange for provision of services to customers and accept returns. |
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| Provide information about rental items, such as availability, operation or description. |
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| Advise customers on use and care of merchandise. |
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| Allocate equipment to participants in sporting events or recreational activities. |
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Tools
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| Adjustable widemouth pliers |
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| Pliers |
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| Adjustable wrenches |
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| Wrenches |
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| Bar code reader equipment |
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| Barcode scanners |
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| Cash registers |
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| Delivery trucks |
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| Desktop computers |
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| Digital cameras |
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| Hand trucks or accessories |
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| Handtrucks |
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| Magnetic card readers |
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| Credit card processing equipment |
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| Nut drivers |
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| Personal computers |
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| Screwdrivers |
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| Security cameras |
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| Surveillance cameras |
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| Still cameras |
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| 35mm cameras |
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| Stripping tools |
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| Wire strippers |
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| Wire cutters |
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Technology
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| Data base user interface and query software |
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| Database software |
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| Point of sale POS software |
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| Point of sales POS software |
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| Word processing software |
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Career Activities
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| demonstrate goods or services |
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| greet customers, guests, visitors, or passengers |
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| provide customer service |
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| rent item to customer |
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| Updating and Using Relevant Knowledge |
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| use industry terms or concepts |
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| use knowledge of metric system |
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| use oral or written communication techniques |
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| Getting Information |
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| obtain information from individuals |
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| Provide Consultation and Advice to Others |
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| advise clients or customers |
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| Performing General Physical Activities |
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| clean rooms or work areas |
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| Performing Administrative Activities |
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| fill out business or government forms |
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| maintain records, reports, or files |
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| Selling or Influencing Others |
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| sell merchandise |
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| Processing Information |
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| balance cash register |
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| calculate monetary exchange |
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| calculate rates for organization's products or services |
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| process credit transaction |
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| reconcile or balance financial records |
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| Thinking Creatively |
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| arrange merchandise display |
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| determine specifications |
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| Documenting/Recording Information |
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| maintain account records |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Inspecting Equipment, Structures, or Material |
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| inspect products or materials for damage, defects, or shortages |
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| Controlling Machines and Processes |
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| use cash registers |
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| Monitoring and Controlling Resources |
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| collect deposit or payment |
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| issue supplies, materials, or equipment |
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| manage inventories or supplies |
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| receive or disburse cash related to payments received |
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Career Context
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| Contact With Others |
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| Face-to-Face Discussions |
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| Indoors, Environmentally Controlled |
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| Deal With External Customers |
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| Spend Time Standing |
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| Frequency of Decision Making |
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| Work With Work Group or Team |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Coordinate or Lead Others |
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| Telephone |
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| Level of Competition |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Physical Proximity |
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| Spend Time Walking and Running |
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| Public Speaking |
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| Exposed to Hazardous Equipment |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Freedom to Make Decisions |
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| Impact of Decisions on Co-workers or Company Results |
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| Structured versus Unstructured Work |
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| Exposed to Contaminants |
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| Responsibility for Outcomes and Results |
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| Importance of Being Exact or Accurate |
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| Extremely Bright or Inadequate Lighting |
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| Indoors, Not Environmentally Controlled |
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| Spend Time Making Repetitive Motions |
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| Importance of Repeating Same Tasks |
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| Time Pressure |
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| Exposed to Hazardous Conditions |
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| Consequence of Error |
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| In an Enclosed Vehicle or Equipment |
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| Letters and Memos |
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| Pace Determined by Speed of Equipment |
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| Spend Time Keeping or Regaining Balance |
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| Deal With Unpleasant or Angry People |
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| In an Open Vehicle or Equipment |
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| Responsible for Others' Health and Safety |
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| Electronic Mail |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Exposed to Radiation |
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| Spend Time Bending or Twisting the Body |
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| Exposed to Disease or Infections |
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| Outdoors, Exposed to Weather |
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| Outdoors, Under Cover |
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| Degree of Automation |
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| Frequency of Conflict Situations |
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Career Styles
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Integrity| | Job requires being honest and ethical. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Career Needs
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