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Counter Attendants, Cafeteria, Food Concession, & Coffee Shop
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CheckoutCareers.com
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Counter Attendants, Cafeteria, Food Concession, & Coffee Shop
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Serve food to diners at counter or from a steam table.
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Degrees
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Abilities
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Stamina| | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Gross Body Coordination| | The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Far Vision| | The ability to see details at a distance. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Speed of Limb Movement| | The ability to quickly move the arms and legs. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Gross Body Equilibrium| | The ability to keep or regain your body balance or stay upright when in an unstable position. |
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Response Orientation| | The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Reaction Time| | The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Peripheral Vision| | The ability to see objects or movement of objects to one's side when the eyes are looking ahead. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Explosive Strength| | The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object. |
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Interests
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Medicine and Dentistry| | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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Wages
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| District of Columbia | $24,610.00 |
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| North Carolina | $14,860.00 |
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| South Carolina | $13,960.00 |
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| Virgin Islands | $13,850.00 |
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Related Careers
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Baggage Porters & Bellhops| | Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments. |
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Combined Food Preparation & Serving Workers, Including Fast Food| | Perform duties which combine both food preparation and food service. |
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Cooks, Fast Food| | Prepare and cook food in a fast food restaurant with a limited menu. Duties of the cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment. |
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Cooks, Short Order| | Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables. |
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Dining Room & Cafeteria Attendants & Bartender Helpers| | Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons. |
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Food Servers, Nonrestaurant| | Serve food to patrons outside of a restaurant environment, such as in hotels, hospital rooms, or cars. |
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Hotel, Motel, & Resort Desk Clerks| | Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. |
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Ushers, Lobby Attendants, & Ticket Takers| | Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones. |
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Skills
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Mathematics| | Using mathematics to solve problems. |
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Speaking| | Talking to others to convey information effectively. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Service Orientation| | Actively looking for ways to help people. |
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Instructing| | Teaching others how to do something. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Time Management| | Managing one's own time and the time of others. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Science| | Using scientific rules and methods to solve problems. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Programming| | Writing computer programs for various purposes. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Tasks
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| Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. |
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| Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. |
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| Replenish foods at serving stations. |
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| Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change. |
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| Deliver orders to kitchens, and pick up and serve food when it is ready. |
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| Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses. |
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| Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. |
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| Prepare food such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions. |
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| Add relishes and garnishes to food orders, according to instructions. |
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| Carve meat. |
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| Order items needed to replenish supplies. |
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| Set up dining areas for meals and clear them following meals. |
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| Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout. |
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| Brew coffee and tea, and fill containers with requested beverages. |
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| Balance receipts and payments in cash registers. |
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| Arrange reservations for patrons of dining establishments. |
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Career Activities
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| Performing for or Working Directly with the Public |
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| collect payment |
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| provide customer service |
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| serve food or beverages |
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| Handling and Moving Objects |
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| carve meat or bone fish or fowl |
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| mix drinks or flavors for mixed drinks |
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| prepare appetizers, salads, or cold dishes |
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| prepare beverages |
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| wash dishes, glassware, or related utensils |
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| Identifying Objects, Actions, and Events |
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| understand government health, hotel or food service regulations |
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| Communicating with Supervisors, Peers, or Subordinates |
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| notify kitchen personnel of food orders, shortages, or special orders |
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| Performing General Physical Activities |
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| clean rooms or work areas |
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| set or clear tables in dining areas |
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| Controlling Machines and Processes |
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| use cash registers |
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| Updating and Using Relevant Knowledge |
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| use knowledge of food handling rules |
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| use oral or written communication techniques |
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| Getting Information |
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| obtain information from individuals |
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| Monitoring and Controlling Resources |
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| order or purchase supplies, materials, or equipment |
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| replenish supplies of food, tableware or linen |
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| Scheduling Work and Activities |
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| schedule restaurant reservations |
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| Processing Information |
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| balance cash register |
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| calculate monetary exchange |
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| prepare bill or check in restaurant or related food establishment |
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Career Context
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| Spend Time Standing |
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| Telephone |
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| Face-to-Face Discussions |
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| Indoors, Environmentally Controlled |
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| Contact With Others |
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| Work With Work Group or Team |
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| Frequency of Decision Making |
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| Physical Proximity |
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| Deal With External Customers |
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| Coordinate or Lead Others |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Spend Time Walking and Running |
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| Freedom to Make Decisions |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Spend Time Bending or Twisting the Body |
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| Structured versus Unstructured Work |
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| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets |
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| Public Speaking |
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| Responsibility for Outcomes and Results |
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| Very Hot or Cold Temperatures |
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| Time Pressure |
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| Responsible for Others' Health and Safety |
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| Impact of Decisions on Co-workers or Company Results |
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| Spend Time Making Repetitive Motions |
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| Spend Time Keeping or Regaining Balance |
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| Letters and Memos |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Importance of Being Exact or Accurate |
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| Extremely Bright or Inadequate Lighting |
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| Outdoors, Exposed to Weather |
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| Consequence of Error |
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| Importance of Repeating Same Tasks |
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| Exposed to Radiation |
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| Exposed to Hazardous Equipment |
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| Pace Determined by Speed of Equipment |
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| Cramped Work Space, Awkward Positions |
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| Exposed to Contaminants |
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| Deal With Unpleasant or Angry People |
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| Exposed to Hazardous Conditions |
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| Spend Time Kneeling, Crouching, Stooping, or Crawling |
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| In an Open Vehicle or Equipment |
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| Exposed to Disease or Infections |
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| Frequency of Conflict Situations |
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| Level of Competition |
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| Indoors, Not Environmentally Controlled |
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| In an Enclosed Vehicle or Equipment |
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| Electronic Mail |
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Career Styles
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Integrity| | Job requires being honest and ethical. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Career Needs
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Activity| | Workers on this job are busy all the time. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Security| | Workers on this job have steady employment. |
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Working Conditions| | Workers on this job have good working conditions. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Independence| | Workers on this job do their work alone. |
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Responsibility| | Workers on this job make decisions on their own. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Variety| | Workers on this job have something different to do every day. |
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Authority| | Workers on this job give directions and instructions to others. |
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Creativity| | Workers on this job try out their own ideas. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Career Values
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Relationships| | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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