- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Concierges spend a lot of their time Performing for or Working Directly with the Public. They are naturally good at Speech Recognition, Oral Expression, Oral Comprehension, and Problem Sensitivity. Concierges are typically characterized as being Social and Enterprising. They are usually very knowledgable about Customer and Personal Service, Clerical, and Psychology and are skilled at Service Orientation and Active Listening.
Work Activities
Performing for or Working Directly with the Public
Establishing and Maintaining Interpersonal Relationships
Updating and Using Relevant Knowledge
Identifying Objects, Actions, and Events
Organizing, Planning, and Prioritizing Work
Communicating with Persons Outside Organization
Judging the Qualities of Things, Services, or People
Communicating with Supervisors, Peers, or Subordinates
Getting Information
Assisting and Caring for Others
Making Decisions and Solving Problems
Resolving Conflicts and Negotiating with Others
Thinking Creatively
Monitor Processes, Materials, or Surroundings
Coordinating the Work and Activities of Others
Coaching and Developing Others
Scheduling Work and Activities
Selling or Influencing Others
Training and Teaching Others
Documenting/Recording Information
Interacting With Computers
Provide Consultation and Advice to Others
Developing and Building Teams
Performing Administrative Activities
Processing Information
Handling and Moving Objects
Guiding, Directing, and Motivating Subordinates
Estimating the Quantifiable Characteristics of Products, Events, or Information
Evaluating Information to Determine Compliance with Standards
Interpreting the Meaning of Information for Others
Monitoring and Controlling Resources
Performing General Physical Activities
Staffing Organizational Units
Analyzing Data or Information
Developing Objectives and Strategies
Inspecting Equipment, Structures, or Material
Controlling Machines and Processes
Repairing and Maintaining Electronic Equipment
Abilities
Speech Recognition
Oral Expression
Oral Comprehension
Problem Sensitivity
Near Vision
Fluency of Ideas
Speech Clarity
Written Comprehension
Category Flexibility
Information Ordering
Memorization
Deductive Reasoning
Written Expression
Originality
Inductive Reasoning
Static Strength
Selective Attention
Flexibility of Closure
Speed of Closure
Trunk Strength
Time Sharing
Far Vision
Auditory Attention
Stamina
Perceptual Speed
Visualization
Number Facility
Finger Dexterity
Visual Color Discrimination
Mathematical Reasoning
Hearing Sensitivity
Arm-Hand Steadiness
Control Precision
Gross Body Coordination
Depth Perception
Manual Dexterity
Extent Flexibility
Gross Body Equilibrium
Multilimb Coordination
Dynamic Strength
Speed of Limb Movement
Spatial Orientation
Response Orientation
Interests
Social
Enterprising
Conventional
Realistic
Artistic
Investigative
Knowledge
Customer and Personal Service
Clerical
Psychology
Philosophy and Theology
Public Safety and Security
English Language
Communications and Media
Education and Training
Administration and Management
Transportation
Sociology and Anthropology
Sales and Marketing
Computers and Electronics
Mathematics
Geography
Personnel and Human Resources
History and Archeology
Telecommunications
Foreign Language
Mechanical
Wages
New York
$41,620
Hawaii
$35,410
Nevada
$34,520
District of Columbia
$32,450
Massachusetts
$31,340
Illinois
$29,760
Washington
$29,020
California
$28,270
Maryland
$27,360
Virginia
$27,320
Minnesota
$27,220
Oregon
$27,030
Colorado
$26,660
New Jersey
$26,320
Indiana
$26,030
Iowa
$25,250
Pennsylvania
$25,180
Wisconsin
$25,120
South Carolina
$25,020
Texas
$24,780
Arizona
$24,250
Florida
$23,890
Georgia
$23,860
Kansas
$23,640
Kentucky
$23,580
Utah
$23,280
Rhode Island
$23,190
Ohio
$23,030
Connecticut
$23,030
Puerto Rico
$22,970
North Carolina
$22,800
New Hampshire
$22,480
Michigan
$22,440
Louisiana
$22,190
Tennessee
$22,070
New Mexico
$21,860
Nebraska
$21,490
Oklahoma
$21,160
Missouri
$20,500
Alabama
$20,440
West Virginia
$20,180
Guam
$20,120
Mississippi
$18,170
Skills
Service Orientation
Active Listening
Critical Thinking
Reading Comprehension
Speaking
Coordination
Social Perceptiveness
Monitoring
Time Management
Complex Problem Solving
Persuasion
Active Learning
Judgment and Decision Making
Writing
Negotiation
Management of Personnel Resources
Learning Strategies
Instructing
Mathematics
Systems Analysis
Systems Evaluation
Management of Material Resources
Operations Analysis
Technology Design
Management of Financial Resources
Operation Monitoring
Programming
Work Values
Relationships
Independence
Achievement
Support
Working Conditions
Recognition
Work Styles
Dependability
Self Control
Cooperation
Concern for Others
Stress Tolerance
Attention to Detail
Integrity
Independence
Adaptability/Flexibility
Initiative
Leadership
Persistence
Social Orientation
Innovation
Analytical Thinking
Achievement/Effort
Related University Degree Programs
Work Context
Contact With Others
Telephone
Deal With External Customers
Face-to-Face Discussions
Work With Work Group or Team
Frequency of Decision Making
Freedom to Make Decisions
Physical Proximity
Impact of Decisions on Co-workers or Company Results
Importance of Being Exact or Accurate
Deal With Unpleasant or Angry People
Structured versus Unstructured Work
Letters and Memos
Indoors, Environmentally Controlled
Time Pressure
Spend Time Standing
Frequency of Conflict Situations
Electronic Mail
Coordinate or Lead Others
Importance of Repeating Same Tasks
Spend Time Making Repetitive Motions
Responsibility for Outcomes and Results
Sounds, Noise Levels Are Distracting or Uncomfortable
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Level of Competition
Spend Time Walking and Running
Responsible for Others' Health and Safety
Public Speaking
Spend Time Sitting
Degree of Automation
Cramped Work Space, Awkward Positions
Spend Time Bending or Twisting the Body
Consequence of Error
Exposed to Contaminants
Deal With Physically Aggressive People
Spend Time Kneeling, Crouching, Stooping, or Crawling
Very Hot or Cold Temperatures
Spend Time Keeping or Regaining Balance
Exposed to Minor Burns, Cuts, Bites, or Stings
Duration of Typical Work Week
Extremely Bright or Inadequate Lighting
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Pace Determined by Speed of Equipment
Indoors, Not Environmentally Controlled
Outdoors, Under Cover
Work Schedules
Exposed to Disease or Infections
Exposed to Radiation
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Hazardous Conditions
Exposed to Hazardous Equipment
Exposed to High Places
Exposed to Whole Body Vibration
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Spend Time Climbing Ladders, Scaffolds, or Poles
In an Open Vehicle or Equipment
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-About half the time-
Spend Time Bending or Twisting the Body
Spend Time Standing
Spend Time Making Repetitive Motions
Spend Time Walking and Running
Spend Time Sitting
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Climbing Ladders, Scaffolds, or Poles
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Standing
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Making Repetitive Motions
Spend Time Sitting
Spend Time Walking and Running
Spend Time Bending or Twisting the Body
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
-Every day-
Telephone
Face-to-Face Discussions
Indoors, Environmentally Controlled
Frequency of Decision Making
Time Pressure
Electronic Mail
Deal With Unpleasant or Angry People
Letters and Memos
Sounds, Noise Levels Are Distracting or Uncomfortable
Public Speaking
Frequency of Conflict Situations
Cramped Work Space, Awkward Positions
Extremely Bright or Inadequate Lighting
Indoors, Not Environmentally Controlled
Exposed to Contaminants
Outdoors, Exposed to Weather
Deal With Physically Aggressive People
Exposed to Minor Burns, Cuts, Bites, or Stings
Outdoors, Under Cover
In an Enclosed Vehicle or Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Very Hot or Cold Temperatures
Exposed to Disease or Infections
Exposed to Hazardous Conditions
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to High Places
In an Open Vehicle or Equipment
Exposed to Radiation
Exposed to Whole Body Vibration
Exposed to Hazardous Equipment
-Extremely competitive-
Level of Competition
-Extremely important-
Deal With External Customers
Work With Work Group or Team
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Coordinate or Lead Others
Pace Determined by Speed of Equipment
-Extremely serious-
Consequence of Error
-Fairly important-
Importance of Repeating Same Tasks
Coordinate or Lead Others
Importance of Being Exact or Accurate
Work With Work Group or Team
Pace Determined by Speed of Equipment
Deal With External Customers
-Fairly serious-
Consequence of Error
-High responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Importance of Repeating Same Tasks
Coordinate or Lead Others
Importance of Being Exact or Accurate
Work With Work Group or Team
Deal With External Customers
Pace Determined by Speed of Equipment
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Bending or Twisting the Body
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Walking and Running
Spend Time Making Repetitive Motions
Spend Time Sitting
Spend Time Standing
Spend Time Keeping or Regaining Balance
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Climbing Ladders, Scaffolds, or Poles
-Limited freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Walking and Running
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Sitting
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Bending or Twisting the Body
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Keeping or Regaining Balance
-Never-
In an Open Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to High Places
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Hazardous Conditions
Exposed to Whole Body Vibration
Exposed to Radiation
Exposed to Hazardous Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Indoors, Not Environmentally Controlled
Outdoors, Exposed to Weather
Exposed to Disease or Infections
Outdoors, Under Cover
In an Enclosed Vehicle or Equipment
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Spend Time Keeping or Regaining Balance
Exposed to Contaminants
Very Hot or Cold Temperatures
Cramped Work Space, Awkward Positions
Deal With Physically Aggressive People
Spend Time Kneeling, Crouching, Stooping, or Crawling
Public Speaking
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Sitting
Sounds, Noise Levels Are Distracting or Uncomfortable
Spend Time Bending or Twisting the Body
Indoors, Environmentally Controlled
Electronic Mail
Spend Time Walking and Running
Spend Time Making Repetitive Motions
Time Pressure
Frequency of Conflict Situations
Telephone
Letters and Memos
Frequency of Decision Making
Face-to-Face Discussions
Spend Time Standing
Deal With Unpleasant or Angry People
-No contact with others-
Contact With Others
-No freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-No responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Importance of Repeating Same Tasks
Coordinate or Lead Others
Importance of Being Exact or Accurate
Work With Work Group or Team
Deal With External Customers
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Deal With Unpleasant or Angry People
Letters and Memos
Exposed to Contaminants
Deal With Physically Aggressive People
Frequency of Conflict Situations
Cramped Work Space, Awkward Positions
Electronic Mail
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Decision Making
Exposed to Minor Burns, Cuts, Bites, or Stings
Time Pressure
Public Speaking
Extremely Bright or Inadequate Lighting
Indoors, Environmentally Controlled
Very Hot or Cold Temperatures
Exposed to Disease or Infections
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Outdoors, Under Cover
Face-to-Face Discussions
Indoors, Not Environmentally Controlled
Exposed to Hazardous Conditions
Exposed to Radiation
Telephone
Exposed to High Places
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
In an Open Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Hazardous Equipment
-Once a week or more but not every day-
Frequency of Conflict Situations
Deal With Unpleasant or Angry People
Letters and Memos
Time Pressure
Frequency of Decision Making
Electronic Mail
Very Hot or Cold Temperatures
Sounds, Noise Levels Are Distracting or Uncomfortable
Cramped Work Space, Awkward Positions
Face-to-Face Discussions
Outdoors, Exposed to Weather
In an Enclosed Vehicle or Equipment
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Contaminants
Public Speaking
Exposed to Radiation
Deal With Physically Aggressive People
Outdoors, Under Cover
Extremely Bright or Inadequate Lighting
Indoors, Not Environmentally Controlled
Telephone
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Hazardous Conditions
In an Open Vehicle or Equipment
Exposed to Disease or Infections
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Hazardous Equipment
Indoors, Environmentally Controlled
Exposed to High Places
-Once a year or more but not every month-
Deal With Physically Aggressive People
Very Hot or Cold Temperatures
Frequency of Conflict Situations
Sounds, Noise Levels Are Distracting or Uncomfortable
Public Speaking
Exposed to Disease or Infections
Outdoors, Under Cover
Exposed to Contaminants
In an Enclosed Vehicle or Equipment
Exposed to Minor Burns, Cuts, Bites, or Stings
Face-to-Face Discussions
Electronic Mail
Letters and Memos
Extremely Bright or Inadequate Lighting
Frequency of Decision Making
Indoors, Environmentally Controlled
Indoors, Not Environmentally Controlled
Exposed to Hazardous Equipment
Cramped Work Space, Awkward Positions
Exposed to Whole Body Vibration
Outdoors, Exposed to Weather
Time Pressure
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Deal With Unpleasant or Angry People
Exposed to High Places
Exposed to Hazardous Conditions
Exposed to Radiation
In an Open Vehicle or Equipment
Telephone
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Very important-
Coordinate or Lead Others
Importance of Being Exact or Accurate
Deal With External Customers
Importance of Repeating Same Tasks
Work With Work Group or Team
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Make dining and other reservations for patrons, and obtain tickets for events.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Make travel arrangements for sightseeing and other tours.
Receive, store, and deliver luggage and mail.
Perform office duties on a temporary basis when needed.
Pick up and deliver items, or run errands for guests.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for the replacement of items lost by travelers.
Arrange for interpreters or translators when patrons require such services.
- Importance Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
- Relevance of Task Core-
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Make dining and other reservations for patrons, and obtain tickets for events.
Pick up and deliver items, or run errands for guests.
Perform office duties on a temporary basis when needed.
Receive, store, and deliver luggage and mail.
Make travel arrangements for sightseeing and other tours.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for the replacement of items lost by travelers.
Arrange for interpreters or translators when patrons require such services.
- Relevance of Task Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-Daily Frequency of Task (Categories 1-7) Core-
Receive, store, and deliver luggage and mail.
Pick up and deliver items, or run errands for guests.
Make dining and other reservations for patrons, and obtain tickets for events.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Make travel arrangements for sightseeing and other tours.
Perform office duties on a temporary basis when needed.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for the replacement of items lost by travelers.
Arrange for interpreters or translators when patrons require such services.
-Daily Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Make dining and other reservations for patrons, and obtain tickets for events.
Perform office duties on a temporary basis when needed.
Make travel arrangements for sightseeing and other tours.
Receive, store, and deliver luggage and mail.
Pick up and deliver items, or run errands for guests.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for the replacement of items lost by travelers.
Arrange for interpreters or translators when patrons require such services.
-Hourly or more Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-More than monthly Frequency of Task (Categories 1-7) Core-
Arrange for the replacement of items lost by travelers.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for interpreters or translators when patrons require such services.
Pick up and deliver items, or run errands for guests.
Receive, store, and deliver luggage and mail.
Perform office duties on a temporary basis when needed.
Make travel arrangements for sightseeing and other tours.
Make dining and other reservations for patrons, and obtain tickets for events.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
-More than monthly Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-More than weekly Frequency of Task (Categories 1-7) Core-
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for the replacement of items lost by travelers.
Perform office duties on a temporary basis when needed.
Make travel arrangements for sightseeing and other tours.
Pick up and deliver items, or run errands for guests.
Receive, store, and deliver luggage and mail.
Make dining and other reservations for patrons, and obtain tickets for events.
Arrange for interpreters or translators when patrons require such services.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
-More than weekly Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-More than yearly Frequency of Task (Categories 1-7) Core-
Arrange for interpreters or translators when patrons require such services.
Arrange for the replacement of items lost by travelers.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Perform office duties on a temporary basis when needed.
Pick up and deliver items, or run errands for guests.
Make travel arrangements for sightseeing and other tours.
Receive, store, and deliver luggage and mail.
Make dining and other reservations for patrons, and obtain tickets for events.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
-More than yearly Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-Several times daily Frequency of Task (Categories 1-7) Core-
Make travel arrangements for sightseeing and other tours.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Make dining and other reservations for patrons, and obtain tickets for events.
Receive, store, and deliver luggage and mail.
Pick up and deliver items, or run errands for guests.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Perform office duties on a temporary basis when needed.
Arrange for the replacement of items lost by travelers.
Arrange for interpreters or translators when patrons require such services.
-Several times daily Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Arrange for interpreters or translators when patrons require such services.
Arrange for the replacement of items lost by travelers.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Pick up and deliver items, or run errands for guests.
Perform office duties on a temporary basis when needed.
Make travel arrangements for sightseeing and other tours.
Make dining and other reservations for patrons, and obtain tickets for events.
Receive, store, and deliver luggage and mail.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
-Yearly or less Frequency of Task (Categories 1-7) Supplemental-
Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.
Education Training Experience
-On-Site or In-Plant Training-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 2 years, up to and including 4 years
-On-the-Job Training-
None or short demonstration
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
-Related Work Experience-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
-Required Level of Education-
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Some College Courses
Associate's Degree (or other 2-year degree)
Bachelor's Degree