Computer and Information Systems Managers

Job Description: Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Computer and Information Systems Managers spend a lot of their time Interacting With Computers. They are naturally good at Oral Expression, Oral Comprehension, Written Comprehension, and Written Expression. Computer and Information Systems Managers are typically characterized as being Enterprising and Conventional. They are usually very knowledgable about Computers and Electronics, Customer and Personal Service, and Administration and Management and are skilled at Systems Evaluation and Monitoring.

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Work Activities

Interacting With Computers
  
Thinking Creatively
  
Establishing and Maintaining Interpersonal Relationships
  
Updating and Using Relevant Knowledge
  
Analyzing Data or Information
  
Making Decisions and Solving Problems
  
Getting Information
  
Guiding, Directing, and Motivating Subordinates
  
Coaching and Developing Others
  
Provide Consultation and Advice to Others
  
Developing and Building Teams
  
Identifying Objects, Actions, and Events
  
Coordinating the Work and Activities of Others
  
Resolving Conflicts and Negotiating with Others
  
Organizing, Planning, and Prioritizing Work
  
Processing Information
  
Developing Objectives and Strategies
  
Evaluating Information to Determine Compliance with Standards
  
Documenting/Recording Information
  
Interpreting the Meaning of Information for Others
  
Communicating with Persons Outside Organization
  
Monitoring and Controlling Resources
  
Training and Teaching Others
  
Scheduling Work and Activities
  
Staffing Organizational Units
  
Judging the Qualities of Things, Services, or People
  
Monitor Processes, Materials, or Surroundings
  
Communicating with Supervisors, Peers, or Subordinates
  
Selling or Influencing Others
  
Performing Administrative Activities
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Inspecting Equipment, Structures, or Material
  
Repairing and Maintaining Electronic Equipment
  
Assisting and Caring for Others
  
Performing for or Working Directly with the Public
  
Performing General Physical Activities
  
Repairing and Maintaining Mechanical Equipment
  
Controlling Machines and Processes
  
Operating Vehicles, Mechanized Devices, or Equipment
  
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  
Handling and Moving Objects
  

Abilities

Oral Expression
  
Oral Comprehension
  
Written Comprehension
  
Written Expression
  
Information Ordering
  
Inductive Reasoning
  
Deductive Reasoning
  
Problem Sensitivity
  
Near Vision
  
Originality
  
Fluency of Ideas
  
Speech Recognition
  
Category Flexibility
  
Speech Clarity
  
Visualization
  
Mathematical Reasoning
  
Far Vision
  
Selective Attention
  
Flexibility of Closure
  
Number Facility
  
Finger Dexterity
  
Speed of Closure
  
Memorization
  
Visual Color Discrimination
  
Control Precision
  
Perceptual Speed
  
Manual Dexterity
  
Arm-Hand Steadiness
  
Time Sharing
  
Hearing Sensitivity
  
Auditory Attention
  
Depth Perception
  
Multilimb Coordination
  
Wrist-Finger Speed
  
Reaction Time
  
Rate Control
  
Response Orientation
  

Interests

Enterprising
  
Conventional
  
Investigative
  
Realistic
  
Artistic
  
Social
  

Knowledge

Computers and Electronics
  
Customer and Personal Service
  
Administration and Management
  
Mathematics
  
English Language
  
Clerical
  
Telecommunications
  
Production and Processing
  
Personnel and Human Resources
  
Education and Training
  
Economics and Accounting
  
Sales and Marketing
  
Communications and Media
  
Design
  
Engineering and Technology
  
Public Safety and Security
  
Psychology
  
Mechanical
  
Law and Government
  
Transportation
  
Sociology and Anthropology
  
Medicine and Dentistry
  

Wages

District of Columbia
$136,120  
 
New Jersey
$134,700  
 
California
$133,990  
 
Virginia
$132,990  
 
New York
$130,280  
 
Massachusetts
$127,290  
 
Delaware
$126,500  
 
Maryland
$122,210  
 
Colorado
$120,060  
 
Washington
$119,670  
 
Texas
$114,920  
 
North Carolina
$114,280  
 
Pennsylvania
$114,250  
 
Florida
$113,580  
 
New Hampshire
$113,150  
 
Minnesota
$112,700  
 
Rhode Island
$111,760  
 
Oregon
$108,610  
 
Ohio
$108,300  
 
Illinois
$106,870  
 
Georgia
$106,830  
 
Connecticut
$106,500  
 
Vermont
$106,010  
 
Missouri
$103,790  
 
Alabama
$103,280  
 
Arizona
$101,130  
 
Iowa
$100,630  
 
Michigan
$100,600  
 
Utah
$100,490  
 
Wisconsin
$100,450  
 
Nevada
$99,140  
 
Nebraska
$98,980  
 
South Carolina
$97,900  
 
New Mexico
$96,870  
 
Hawaii
$95,650  
 
Indiana
$95,560  
 
Alaska
$95,350  
 
South Dakota
$95,210  
 
Arkansas
$90,390  
 
Kansas
$90,350  
 
Kentucky
$88,590  
 
West Virginia
$88,590  
 
Montana
$88,480  
 
Maine
$84,830  
 
Tennessee
$84,260  
 
Idaho
$83,050  
 
Oklahoma
$82,080  
 
Louisiana
$80,760  
 
Wyoming
$80,630  
 
North Dakota
$80,460  
 
Virgin Islands
$71,620  
 
Mississippi
$70,490  
 
Puerto Rico
$69,790  
 
Guam
$44,160  
 

Skills

Systems Evaluation
  
Monitoring
  
Reading Comprehension
  
Critical Thinking
  
Instructing
  
Writing
  
Active Learning
  
Complex Problem Solving
  
Speaking
  
Active Listening
  
Coordination
  
Management of Personnel Resources
  
Judgment and Decision Making
  
Time Management
  
Systems Analysis
  
Social Perceptiveness
  
Service Orientation
  
Negotiation
  
Persuasion
  
Operations Analysis
  
Management of Material Resources
  
Management of Financial Resources
  
Operation Monitoring
  
Learning Strategies
  
Troubleshooting
  
Quality Control Analysis
  
Equipment Selection
  
Mathematics
  
Programming
  
Repairing
  
Equipment Maintenance
  
Technology Design
  
Operation and Control
  
Science
  

Work Values

Working Conditions
  
Support
  
Achievement
  
Recognition
  
Independence
  
Relationships
  

Work Styles

Integrity
  
Dependability
  
Adaptability/Flexibility
  
Attention to Detail
  
Cooperation
  
Analytical Thinking
  
Independence
  
Leadership
  
Concern for Others
  
Innovation
  
Initiative
  
Self Control
  
Achievement/Effort
  
Stress Tolerance
  
Persistence
  
Social Orientation
  

Work Context

Telephone
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Structured versus Unstructured Work
  
Contact With Others
  
Freedom to Make Decisions
  
Spend Time Sitting
  
Impact of Decisions on Co-workers or Company Results
  
Importance of Being Exact or Accurate
  
Work With Work Group or Team
  
Frequency of Decision Making
  
Coordinate or Lead Others
  
Time Pressure
  
Responsibility for Outcomes and Results
  
Importance of Repeating Same Tasks
  
Consequence of Error
  
Level of Competition
  
Frequency of Conflict Situations
  
Deal With External Customers
  
Letters and Memos
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Deal With Unpleasant or Angry People
  
Responsible for Others' Health and Safety
  
Duration of Typical Work Week
  
Spend Time Making Repetitive Motions
  
Public Speaking
  
Physical Proximity
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
In an Enclosed Vehicle or Equipment
  
Degree of Automation
  
Spend Time Standing
  
Spend Time Walking and Running
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Deal With Physically Aggressive People
  
Extremely Bright or Inadequate Lighting
  
Spend Time Bending or Twisting the Body
  
Outdoors, Exposed to Weather
  
Exposed to Contaminants
  
Very Hot or Cold Temperatures
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Work Schedules
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Hazardous Conditions
  
Exposed to Disease or Infections
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Pace Determined by Speed of Equipment
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Hazardous Equipment
  
Spend Time Keeping or Regaining Balance
  
Exposed to Radiation
  
Exposed to Whole Body Vibration
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-About half the time-

Spend Time Standing
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Bending or Twisting the Body
  
Spend Time Walking and Running
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Sitting
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  

-Every day-

Electronic Mail
  
Telephone
  
Indoors, Environmentally Controlled
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to Contaminants
  
Indoors, Not Environmentally Controlled
  
Very Hot or Cold Temperatures
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Public Speaking
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Work With Work Group or Team
  
Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Work With Work Group or Team
  
Deal With External Customers
  
Importance of Repeating Same Tasks
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Deal With External Customers
  
Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Pace Determined by Speed of Equipment
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  

-Limited freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Standing
  

-Never-

In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Radiation
  
Spend Time Keeping or Regaining Balance
  
Exposed to Hazardous Equipment
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Disease or Infections
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Outdoors, Under Cover
  
Exposed to High Places
  
Outdoors, Exposed to Weather
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Contaminants
  
Indoors, Not Environmentally Controlled
  
Very Hot or Cold Temperatures
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Deal With Physically Aggressive People
  
Extremely Bright or Inadequate Lighting
  
Cramped Work Space, Awkward Positions
  
Spend Time Bending or Twisting the Body
  
Spend Time Making Repetitive Motions
  
Spend Time Walking and Running
  
In an Enclosed Vehicle or Equipment
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Standing
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Public Speaking
  
Indoors, Environmentally Controlled
  
Letters and Memos
  
Telephone
  
Spend Time Sitting
  
Time Pressure
  
Face-to-Face Discussions
  
Frequency of Decision Making
  
Electronic Mail
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Public Speaking
  
Letters and Memos
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Time Pressure
  
Frequency of Decision Making
  
Cramped Work Space, Awkward Positions
  
In an Enclosed Vehicle or Equipment
  
Indoors, Not Environmentally Controlled
  
Extremely Bright or Inadequate Lighting
  
Exposed to High Places
  
Exposed to Hazardous Conditions
  
Exposed to Disease or Infections
  
Very Hot or Cold Temperatures
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Exposed to Hazardous Equipment
  
Electronic Mail
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Deal With Physically Aggressive People
  
In an Open Vehicle or Equipment
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Exposed to Contaminants
  

-Once a week or more but not every day-

Time Pressure
  
Frequency of Decision Making
  
Frequency of Conflict Situations
  
Letters and Memos
  
In an Enclosed Vehicle or Equipment
  
Face-to-Face Discussions
  
Outdoors, Exposed to Weather
  
Indoors, Environmentally Controlled
  
Deal With Physically Aggressive People
  
Deal With Unpleasant or Angry People
  
Indoors, Not Environmentally Controlled
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Exposed to Contaminants
  
Public Speaking
  
Cramped Work Space, Awkward Positions
  
Exposed to Disease or Infections
  
Very Hot or Cold Temperatures
  
Telephone
  
Extremely Bright or Inadequate Lighting
  
Exposed to Radiation
  
Electronic Mail
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-Once a year or more but not every month-

Sounds, Noise Levels Are Distracting or Uncomfortable
  
Public Speaking
  
In an Enclosed Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Very Hot or Cold Temperatures
  
Deal With Unpleasant or Angry People
  
Letters and Memos
  
Deal With Physically Aggressive People
  
Exposed to Contaminants
  
Cramped Work Space, Awkward Positions
  
Outdoors, Under Cover
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to High Places
  
Frequency of Conflict Situations
  
Outdoors, Exposed to Weather
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Equipment
  
Exposed to Hazardous Conditions
  
Exposed to Disease or Infections
  
Time Pressure
  
Frequency of Decision Making
  
Exposed to Radiation
  
Exposed to Whole Body Vibration
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Electronic Mail
  
In an Open Vehicle or Equipment
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Work With Work Group or Team
  
Deal With External Customers
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Review project plans to plan and coordinate project activity.
  
Manage backup, security and user help systems.
  
Develop and interpret organizational goals, policies, and procedures.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Stay abreast of advances in technology.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Provide users with technical support for computer problems.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Control operational budget and expenditures.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Review and approve all systems charts and programs prior to their implementation.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Prepare and review operational reports or project progress reports.
  
Purchase necessary equipment.
  

- Relevance of Task Core-

Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Stay abreast of advances in technology.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Review project plans to plan and coordinate project activity.
  
Develop and interpret organizational goals, policies, and procedures.
  
Provide users with technical support for computer problems.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Prepare and review operational reports or project progress reports.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Review and approve all systems charts and programs prior to their implementation.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Purchase necessary equipment.
  
Control operational budget and expenditures.
  
Manage backup, security and user help systems.
  

-Daily Frequency of Task (Categories 1-7) Core-

Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Provide users with technical support for computer problems.
  
Control operational budget and expenditures.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Manage backup, security and user help systems.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Review project plans to plan and coordinate project activity.
  
Purchase necessary equipment.
  
Review and approve all systems charts and programs prior to their implementation.
  
Develop and interpret organizational goals, policies, and procedures.
  
Stay abreast of advances in technology.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Prepare and review operational reports or project progress reports.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Provide users with technical support for computer problems.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Develop and interpret organizational goals, policies, and procedures.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Stay abreast of advances in technology.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Review project plans to plan and coordinate project activity.
  
Manage backup, security and user help systems.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Control operational budget and expenditures.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Prepare and review operational reports or project progress reports.
  
Purchase necessary equipment.
  
Review and approve all systems charts and programs prior to their implementation.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Prepare and review operational reports or project progress reports.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Review and approve all systems charts and programs prior to their implementation.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Control operational budget and expenditures.
  
Purchase necessary equipment.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Develop and interpret organizational goals, policies, and procedures.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Manage backup, security and user help systems.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Stay abreast of advances in technology.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Review project plans to plan and coordinate project activity.
  
Provide users with technical support for computer problems.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Review project plans to plan and coordinate project activity.
  
Stay abreast of advances in technology.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Prepare and review operational reports or project progress reports.
  
Review and approve all systems charts and programs prior to their implementation.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Develop and interpret organizational goals, policies, and procedures.
  
Purchase necessary equipment.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Provide users with technical support for computer problems.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Control operational budget and expenditures.
  
Manage backup, security and user help systems.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Purchase necessary equipment.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Control operational budget and expenditures.
  
Manage backup, security and user help systems.
  
Develop and interpret organizational goals, policies, and procedures.
  
Stay abreast of advances in technology.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Review and approve all systems charts and programs prior to their implementation.
  
Prepare and review operational reports or project progress reports.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Review project plans to plan and coordinate project activity.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Provide users with technical support for computer problems.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Manage backup, security and user help systems.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Provide users with technical support for computer problems.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Develop and interpret organizational goals, policies, and procedures.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Stay abreast of advances in technology.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Review project plans to plan and coordinate project activity.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Prepare and review operational reports or project progress reports.
  
Purchase necessary equipment.
  
Review and approve all systems charts and programs prior to their implementation.
  
Control operational budget and expenditures.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Recruit, hire, train and supervise staff, or participate in staffing decisions.
  
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  
Stay abreast of advances in technology.
  
Develop and interpret organizational goals, policies, and procedures.
  
Evaluate data processing proposals to assess project feasibility and requirements.
  
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  
Review and approve all systems charts and programs prior to their implementation.
  
Manage backup, security and user help systems.
  
Purchase necessary equipment.
  
Prepare and review operational reports or project progress reports.
  
Control operational budget and expenditures.
  
Provide users with technical support for computer problems.
  
Review project plans to plan and coordinate project activity.
  
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  
Assign and review the work of systems analysts, programmers, and other computer-related workers.
  
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  

-Related Work Experience-

Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 6 years, up to and including 8 years
  
Over 8 years, up to and including 10 years
  
Over 10 years
  

-Required Level of Education-

Some College Courses
  
Bachelor's Degree
  
Master's Degree