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Cargo & Freight Agents
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Cargo & Freight Agents
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Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
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Degrees
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Abilities
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Oral Comprehension| | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression| | The ability to communicate information and ideas in speaking so others will understand. |
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Written Comprehension| | The ability to read and understand information and ideas presented in writing. |
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Written Expression| | The ability to communicate information and ideas in writing so others will understand. |
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Deductive Reasoning| | The ability to apply general rules to specific problems to produce answers that make sense. |
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Inductive Reasoning| | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Information Ordering| | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Near Vision| | The ability to see details at close range (within a few feet of the observer). |
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Problem Sensitivity| | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Category Flexibility| | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Selective Attention| | The ability to concentrate on a task over a period of time without being distracted. |
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Speech Clarity| | The ability to speak clearly so others can understand you. |
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Speech Recognition| | The ability to identify and understand the speech of another person. |
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Mathematical Reasoning| | The ability to choose the right mathematical methods or formulas to solve a problem. |
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Perceptual Speed| | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Far Vision| | The ability to see details at a distance. |
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Number Facility| | The ability to add, subtract, multiply, or divide quickly and correctly. |
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Time Sharing| | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
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Originality| | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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Flexibility of Closure| | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
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Auditory Attention| | The ability to focus on a single source of sound in the presence of other distracting sounds. |
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Finger Dexterity| | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Visualization| | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
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Fluency of Ideas| | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Arm-Hand Steadiness| | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Depth Perception| | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Manual Dexterity| | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Memorization| | The ability to remember information such as words, numbers, pictures, and procedures. |
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Speed of Closure| | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
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Control Precision| | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Visual Color Discrimination| | The ability to match or detect differences between colors, including shades of color and brightness. |
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Hearing Sensitivity| | The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
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Multilimb Coordination| | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Static Strength| | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Trunk Strength| | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Dynamic Strength| | The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. |
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Explosive Strength| | The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object. |
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Extent Flexibility| | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Spatial Orientation| | The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
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Wrist-Finger Speed| | The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. |
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Interests
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Conventional| | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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First Interest High-Point| | Primary-Rank Descriptiveness |
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Third Interest High-Point| | Tertiary-Cutoff/Rank Descriptiveness |
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Realistic| | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
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Enterprising| | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Social| | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
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Investigative| | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. |
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Artistic| | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. |
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Second Interest High-Point| | Secondary-Cutoff/Rank Descriptiveness |
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Knowledge
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Customer and Personal Service| | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Transportation| | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Clerical| | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Computers and Electronics| | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Administration and Management| | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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English Language| | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Geography| | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
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Mathematics| | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Sales and Marketing| | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Personnel and Human Resources| | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Education and Training| | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Law and Government| | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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Economics and Accounting| | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Communications and Media| | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Production and Processing| | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Psychology| | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Public Safety and Security| | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Foreign Language| | Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
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Mechanical| | Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Telecommunications| | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Engineering and Technology| | Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Chemistry| | Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
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Sociology and Anthropology| | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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Philosophy and Theology| | Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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Food Production| | Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Design| | Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
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Building and Construction| | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. |
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History and Archeology| | Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures. |
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Therapy and Counseling| | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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Physics| | Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
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Biology| | Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
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Fine Arts| | Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. |
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Wages
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| District of Columbia | $39,510.00 |
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| North Carolina | $37,790.00 |
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| South Carolina | $26,860.00 |
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Related Careers
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Counter Attendants, Cafeteria, Food Concession, & Coffee Shop| | Serve food to diners at counter or from a steam table. |
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Food Servers, Nonrestaurant| | Serve food to patrons outside of a restaurant environment, such as in hotels, hospital rooms, or cars. |
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Meter Readers, Utilities| | Read meter and record consumption of electricity, gas, water, or steam. |
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Parking Lot Attendants| | Park automobiles or issue tickets for customers in a parking lot or garage. May collect fee. |
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Postal Service Mail Carriers| | Sort mail for delivery. Deliver mail on established route by vehicle or on foot. |
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Weighers, Measurers, Checkers, & Samplers, Recordkeeping| | Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature. |
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Skills
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Instructing| | Teaching others how to do something. |
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Critical Thinking| | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Monitoring| | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Speaking| | Talking to others to convey information effectively. |
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Learning Strategies| | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Reading Comprehension| | Understanding written sentences and paragraphs in work related documents. |
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Writing| | Communicating effectively in writing as appropriate for the needs of the audience. |
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Active Listening| | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Coordination| | Adjusting actions in relation to others' actions. |
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Negotiation| | Bringing others together and trying to reconcile differences. |
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Service Orientation| | Actively looking for ways to help people. |
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Time Management| | Managing one's own time and the time of others. |
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Active Learning| | Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Judgment and Decision Making| | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Social Perceptiveness| | Being aware of others' reactions and understanding why they react as they do. |
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Mathematics| | Using mathematics to solve problems. |
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Complex Problem Solving| | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Persuasion| | Persuading others to change their minds or behavior. |
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Systems Evaluation| | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Operation and Control| | Controlling operations of equipment or systems. |
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Management of Personnel Resources| | Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Equipment Selection| | Determining the kind of tools and equipment needed to do a job. |
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Quality Control Analysis| | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Operations Analysis| | Analyzing needs and product requirements to create a design. |
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Management of Financial Resources| | Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Systems Analysis| | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Technology Design| | Generating or adapting equipment and technology to serve user needs. |
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Equipment Maintenance| | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Programming| | Writing computer programs for various purposes. |
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Operation Monitoring| | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Troubleshooting| | Determining causes of operating errors and deciding what to do about it. |
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Installation| | Installing equipment, machines, wiring, or programs to meet specifications. |
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Management of Material Resources| | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Repairing| | Repairing machines or systems using the needed tools. |
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Science| | Using scientific rules and methods to solve problems. |
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Tasks
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| Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations. |
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| Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents. |
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| Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system. |
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| Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods. |
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| Estimate freight or postal rates, and record shipment costs and weights. |
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| Negotiate and arrange transport of goods with shipping or freight companies. |
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| Retrieve stored items and trace lost shipments as necessary. |
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| Pack goods for shipping, using tools such as staplers, strapping machines, and hammers. |
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| Direct delivery trucks to shipping doors or designated marshalling areas, and help load and unload goods safely. |
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| Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods. |
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| Install straps, braces, and padding to loads in order to prevent shifting or damage during shipment. |
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| Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery. |
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| Keep records of all goods shipped, received, and stored. |
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| Coordinate and supervise activities of workers engaged in packing and shipping merchandise. |
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| Advise clients on transportation and payment methods. |
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| Arrange insurance coverage for goods. |
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| Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight. |
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| Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools. |
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| Attach address labels, identification codes, and shipping instructions to containers. |
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| Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs. |
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| Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, handtrucks, or other equipment. |
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| Maintain a supply of packing materials. |
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| Assemble containers and crates used to transport items such as machines or vehicles. |
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| Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, and record data on airplane flight papers. |
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| Send samples of merchandise to quality control units for inspection. |
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Career Activities
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| Making Decisions and Solving Problems |
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| route freight shipments |
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| Processing Information |
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| calculate monetary exchange |
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| compile numerical or statistical data |
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| Interacting With Computers |
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| use computers to enter, access or retrieve data |
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| Processing Information |
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| verify ticket or pass |
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| Monitor Processes, Materials, or Surroundings |
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| observe loading of freight to ensure crew compliance with procedures |
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| Getting Information |
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| obtain flight information from dispatcher |
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| read maps |
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| Performing Administrative Activities |
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| maintain records, reports, or files |
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| prepare reports |
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| Coordinating the Work and Activities of Others |
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| expedite freight movement |
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| Selling or Influencing Others |
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| sell products or services |
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| Performing for or Working Directly with the Public |
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| answer customer or public inquiries |
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| collect payment |
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| provide customer service |
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| Performing General Physical Activities |
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| load/unload passenger luggage or cargo |
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Career Context
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| Telephone |
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| Contact With Others |
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| Electronic Mail |
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| Indoors, Environmentally Controlled |
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| Deal With External Customers |
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| Structured versus Unstructured Work |
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| Spend Time Sitting |
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| Frequency of Decision Making |
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| Time Pressure |
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| Face-to-Face Discussions |
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| Work With Work Group or Team |
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| Spend Time Making Repetitive Motions |
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| Freedom to Make Decisions |
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| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls |
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| Importance of Being Exact or Accurate |
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| Importance of Repeating Same Tasks |
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| Impact of Decisions on Co-workers or Company Results |
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| Consequence of Error |
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| Coordinate or Lead Others |
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| Level of Competition |
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| Frequency of Conflict Situations |
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| Sounds, Noise Levels Are Distracting or Uncomfortable |
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| Letters and Memos |
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| Exposed to Minor Burns, Cuts, Bites, or Stings |
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| Deal With Unpleasant or Angry People |
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| Extremely Bright or Inadequate Lighting |
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| Responsibility for Outcomes and Results |
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| Degree of Automation |
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| Exposed to Contaminants |
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| Indoors, Not Environmentally Controlled |
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| Responsible for Others' Health and Safety |
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| In an Open Vehicle or Equipment |
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| Spend Time Standing |
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| Spend Time Walking and Running |
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Career Styles
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Attention to Detail| | Job requires being careful about detail and thorough in completing work tasks. |
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Independence| | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Dependability| | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Integrity| | Job requires being honest and ethical. |
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Cooperation| | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Persistence| | Job requires persistence in the face of obstacles. |
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Adaptability/Flexibility| | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Stress Tolerance| | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Initiative| | Job requires a willingness to take on responsibilities and challenges. |
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Self Control| | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Achievement/Effort| | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Innovation| | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Leadership| | Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Analytical Thinking| | Job requires analyzing information and using logic to address work-related issues and problems. |
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Concern for Others| | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Social Orientation| | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Career Needs
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Moral Values| | Workers on this job are never pressured to do things that go against their sense of right and wrong. |
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Company Policies and Practices| | Workers on this job are treated fairly by the company. |
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Supervision, Human Relations| | Workers on this job have supervisors who back up their workers with management. |
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Supervision, Technical| | Workers on this job have supervisors who train their workers well. |
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Security| | Workers on this job have steady employment. |
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Activity| | Workers on this job are busy all the time. |
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Co-workers| | Workers on this job have co-workers who are easy to get along with. |
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Advancement| | Workers on this job have opportunities for advancement. |
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Compensation| | Workers on this job are paid well in comparison with other workers. |
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Independence| | Workers on this job do their work alone. |
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Working Conditions| | Workers on this job have good working conditions. |
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Achievement| | Workers on this job get a feeling of accomplishment. |
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Autonomy| | Workers on this job plan their work with little supervision. |
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Recognition| | Workers on this job receive recognition for the work they do. |
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Social Service| | Workers on this job have work where they do things for other people. |
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Social Status| | Workers on this job are looked up to by others in their company and their community. |
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Variety| | Workers on this job have something different to do every day. |
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Ability Utilization| | Workers on this job make use of their individual abilities. |
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Responsibility| | Workers on this job make decisions on their own. |
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Authority| | Workers on this job give directions and instructions to others. |
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Creativity| | Workers on this job try out their own ideas. |
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Career Values
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Support| | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
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Relationships| | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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Working Conditions| | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
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Recognition| | Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. |
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Achievement| | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
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Independence| | Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
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