Cargo and Freight Agents

Job Description: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Cargo and Freight Agents spend a lot of their time Establishing and Maintaining Interpersonal Relationships. They are naturally good at Oral Comprehension, Oral Expression, Written Comprehension, and Written Expression. Cargo and Freight Agents are typically characterized as being Conventional and Enterprising. They are usually very knowledgable about Customer and Personal Service, Transportation, and Clerical and are skilled at Critical Thinking and Speaking.

Work Activities

Establishing and Maintaining Interpersonal Relationships
  
Making Decisions and Solving Problems
  
Organizing, Planning, and Prioritizing Work
  
Processing Information
  
Interacting With Computers
  
Monitor Processes, Materials, or Surroundings
  
Updating and Using Relevant Knowledge
  
Resolving Conflicts and Negotiating with Others
  
Getting Information
  
Identifying Objects, Actions, and Events
  
Communicating with Supervisors, Peers, or Subordinates
  
Communicating with Persons Outside Organization
  
Thinking Creatively
  
Judging the Qualities of Things, Services, or People
  
Analyzing Data or Information
  
Developing Objectives and Strategies
  
Performing Administrative Activities
  
Documenting/Recording Information
  
Evaluating Information to Determine Compliance with Standards
  
Coaching and Developing Others
  
Estimating the Quantifiable Characteristics of Products, Events, or Information
  
Coordinating the Work and Activities of Others
  
Scheduling Work and Activities
  
Guiding, Directing, and Motivating Subordinates
  
Inspecting Equipment, Structures, or Material
  
Interpreting the Meaning of Information for Others
  
Selling or Influencing Others
  
Developing and Building Teams
  
Training and Teaching Others
  
Provide Consultation and Advice to Others
  
Performing for or Working Directly with the Public
  
Handling and Moving Objects
  
Monitoring and Controlling Resources
  
Performing General Physical Activities
  
Operating Vehicles, Mechanized Devices, or Equipment
  
Assisting and Caring for Others
  
Controlling Machines and Processes
  
Staffing Organizational Units
  
Repairing and Maintaining Mechanical Equipment
  
Repairing and Maintaining Electronic Equipment
  

Abilities

Oral Comprehension
  
Oral Expression
  
Written Comprehension
  
Written Expression
  
Information Ordering
  
Inductive Reasoning
  
Deductive Reasoning
  
Problem Sensitivity
  
Near Vision
  
Category Flexibility
  
Speech Clarity
  
Selective Attention
  
Speech Recognition
  
Mathematical Reasoning
  
Perceptual Speed
  
Far Vision
  
Time Sharing
  
Number Facility
  
Originality
  
Flexibility of Closure
  
Visualization
  
Finger Dexterity
  
Auditory Attention
  
Fluency of Ideas
  
Arm-Hand Steadiness
  
Depth Perception
  
Manual Dexterity
  
Memorization
  
Speed of Closure
  
Control Precision
  
Visual Color Discrimination
  
Static Strength
  
Hearing Sensitivity
  
Multilimb Coordination
  

Interests

Conventional
  
Enterprising
  
Realistic
  
Social
  
Investigative
  
Artistic
  

Knowledge

Customer and Personal Service
  
Transportation
  
Clerical
  
Computers and Electronics
  
Administration and Management
  
English Language
  
Geography
  
Mathematics
  
Sales and Marketing
  
Personnel and Human Resources
  
Education and Training
  
Law and Government
  
Economics and Accounting
  
Communications and Media
  
Production and Processing
  
Psychology
  
Foreign Language
  
Telecommunications
  

Wages

Connecticut
$51,350  
 
Washington
$47,700  
 
Massachusetts
$46,740  
 
New Mexico
$44,500  
 
Delaware
$43,310  
 
Colorado
$42,540  
 
Oklahoma
$42,120  
 
South Dakota
$41,870  
 
New Jersey
$41,730  
 
Indiana
$40,980  
 
Nebraska
$40,930  
 
Guam
$40,780  
 
Minnesota
$40,760  
 
South Carolina
$40,450  
 
New York
$39,810  
 
Arizona
$39,750  
 
Pennsylvania
$39,700  
 
California
$39,350  
 
North Carolina
$39,130  
 
Missouri
$39,070  
 
Louisiana
$38,880  
 
Oregon
$38,730  
 
Illinois
$38,450  
 
Idaho
$38,040  
 
West Virginia
$37,610  
 
Alabama
$37,420  
 
Iowa
$37,090  
 
Georgia
$36,700  
 
Arkansas
$36,660  
 
Tennessee
$36,420  
 
Nevada
$36,150  
 
Ohio
$35,720  
 
Maryland
$35,670  
 
New Hampshire
$35,440  
 
Virginia
$35,320  
 
Texas
$34,940  
 
Kentucky
$34,770  
 
Michigan
$34,560  
 
Kansas
$34,060  
 
Wisconsin
$33,970  
 
North Dakota
$33,740  
 
Rhode Island
$33,660  
 
Wyoming
$33,560  
 
Maine
$30,650  
 
Alaska
$30,250  
 
Hawaii
$30,070  
 
Virgin Islands
$29,690  
 
Montana
$29,350  
 
Florida
$29,120  
 
Vermont
$28,980  
 
Utah
$28,530  
 
Mississippi
$24,980  
 
Puerto Rico
$18,400  
 

Skills

Critical Thinking
  
Speaking
  
Negotiation
  
Reading Comprehension
  
Active Listening
  
Time Management
  
Coordination
  
Complex Problem Solving
  
Service Orientation
  
Writing
  
Social Perceptiveness
  
Judgment and Decision Making
  
Monitoring
  
Active Learning
  
Persuasion
  
Systems Evaluation
  
Mathematics
  
Systems Analysis
  
Instructing
  
Management of Personnel Resources
  
Quality Control Analysis
  
Learning Strategies
  
Operations Analysis
  
Operation Monitoring
  
Management of Material Resources
  
Troubleshooting
  

Work Values

Relationships
  
Support
  
Independence
  
Achievement
  
Working Conditions
  
Recognition
  

Work Styles

Attention to Detail
  
Independence
  
Dependability
  
Integrity
  
Cooperation
  
Persistence
  
Adaptability/Flexibility
  
Stress Tolerance
  
Initiative
  
Self Control
  
Achievement/Effort
  
Innovation
  
Leadership
  
Concern for Others
  
Analytical Thinking
  
Social Orientation
  

Related University Degree Programs

Work Context

Telephone
  
Contact With Others
  
Spend Time Sitting
  
Time Pressure
  
Structured versus Unstructured Work
  
Electronic Mail
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Indoors, Environmentally Controlled
  
Freedom to Make Decisions
  
Frequency of Decision Making
  
Face-to-Face Discussions
  
Work With Work Group or Team
  
Frequency of Conflict Situations
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Letters and Memos
  
Impact of Decisions on Co-workers or Company Results
  
Level of Competition
  
Physical Proximity
  
Deal With Unpleasant or Angry People
  
Spend Time Making Repetitive Motions
  
Consequence of Error
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Degree of Automation
  
Duration of Typical Work Week
  
Responsibility for Outcomes and Results
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Responsible for Others' Health and Safety
  
Outdoors, Exposed to Weather
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Outdoors, Under Cover
  
Spend Time Standing
  
Spend Time Walking and Running
  
Public Speaking
  
In an Open Vehicle or Equipment
  
Very Hot or Cold Temperatures
  
Pace Determined by Speed of Equipment
  
Spend Time Bending or Twisting the Body
  
Extremely Bright or Inadequate Lighting
  
In an Enclosed Vehicle or Equipment
  
Work Schedules
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Deal With Physically Aggressive People
  
Exposed to Hazardous Equipment
  
Exposed to Contaminants
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Exposed to Disease or Infections
  
Exposed to High Places
  
Exposed to Radiation
  
Spend Time Keeping or Regaining Balance
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  

-40 hours-

Duration of Typical Work Week
  

-A lot of freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-About half the time-

Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  

-Completely automated-

Degree of Automation
  

-Constant contact with others-

Contact With Others
  

-Contact with others about half the time-

Contact With Others
  

-Contact with others most of the time-

Contact With Others
  

-Continually or almost continually-

Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Walking and Running
  
Spend Time Standing
  
Spend Time Keeping or Regaining Balance
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Bending or Twisting the Body
  

-Every day-

Telephone
  
Electronic Mail
  
Indoors, Environmentally Controlled
  
Frequency of Decision Making
  
Time Pressure
  
Face-to-Face Discussions
  
Frequency of Conflict Situations
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Letters and Memos
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Deal With Unpleasant or Angry People
  
Extremely Bright or Inadequate Lighting
  
Exposed to Contaminants
  
Indoors, Not Environmentally Controlled
  
In an Open Vehicle or Equipment
  
Exposed to Disease or Infections
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
In an Enclosed Vehicle or Equipment
  
Exposed to High Places
  
Outdoors, Under Cover
  
Very Hot or Cold Temperatures
  
Exposed to Radiation
  
Public Speaking
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  

-Extremely competitive-

Level of Competition
  

-Extremely important-

Deal With External Customers
  
Work With Work Group or Team
  
Importance of Being Exact or Accurate
  
Importance of Repeating Same Tasks
  
Coordinate or Lead Others
  
Pace Determined by Speed of Equipment
  

-Extremely serious-

Consequence of Error
  

-Fairly important-

Pace Determined by Speed of Equipment
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  

-Fairly serious-

Consequence of Error
  

-High responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Highly automated-

Degree of Automation
  

-Highly competitive-

Level of Competition
  

-I don't work near other people (beyond 100 ft.)-

Physical Proximity
  

-I work with others but not closely (e.g., private office)-

Physical Proximity
  

-Important-

Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  
Pace Determined by Speed of Equipment
  
Work With Work Group or Team
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  

-Important results-

Impact of Decisions on Co-workers or Company Results
  

-Irregular (changes with weather conditions, production demands, or contract duration)-

Work Schedules
  

-Less than 40 hours-

Duration of Typical Work Week
  

-Less than half the time-

Spend Time Standing
  
Spend Time Walking and Running
  
Spend Time Bending or Twisting the Body
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Making Repetitive Motions
  
Spend Time Sitting
  
Spend Time Keeping or Regaining Balance
  

-Limited freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-Limited responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-Minor results-

Impact of Decisions on Co-workers or Company Results
  

-Moderate responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Moderate results-

Impact of Decisions on Co-workers or Company Results
  

-Moderately automated-

Degree of Automation
  

-Moderately close (at arm's length)-

Physical Proximity
  

-Moderately competitive-

Level of Competition
  

-More than 40 hours-

Duration of Typical Work Week
  

-More than half the time-

Spend Time Sitting
  
Spend Time Making Repetitive Motions
  
Spend Time Standing
  
Spend Time Bending or Twisting the Body
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Keeping or Regaining Balance
  
Spend Time Walking and Running
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  

-Never-

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Exposed to Radiation
  
Spend Time Keeping or Regaining Balance
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Exposed to High Places
  
Exposed to Hazardous Conditions
  
Spend Time Climbing Ladders, Scaffolds, or Poles
  
Spend Time Kneeling, Crouching, Stooping, or Crawling
  
Cramped Work Space, Awkward Positions
  
In an Open Vehicle or Equipment
  
Exposed to Hazardous Equipment
  
In an Enclosed Vehicle or Equipment
  
Indoors, Not Environmentally Controlled
  
Exposed to Contaminants
  
Very Hot or Cold Temperatures
  
Deal With Physically Aggressive People
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Spend Time Bending or Twisting the Body
  
Public Speaking
  
Outdoors, Under Cover
  
Outdoors, Exposed to Weather
  
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
  
Spend Time Walking and Running
  
Spend Time Standing
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Spend Time Making Repetitive Motions
  
Face-to-Face Discussions
  
Indoors, Environmentally Controlled
  
Electronic Mail
  
Frequency of Decision Making
  
Frequency of Conflict Situations
  
Time Pressure
  
Telephone
  
Letters and Memos
  
Spend Time Sitting
  
Deal With Unpleasant or Angry People
  

-No contact with others-

Contact With Others
  

-No freedom-

Structured versus Unstructured Work
  
Freedom to Make Decisions
  

-No responsibility-

Responsible for Others' Health and Safety
  
Responsibility for Outcomes and Results
  

-No results-

Impact of Decisions on Co-workers or Company Results
  

-Not at all automated-

Degree of Automation
  

-Not at all competitive-

Level of Competition
  

-Not important at all-

Pace Determined by Speed of Equipment
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Coordinate or Lead Others
  
Importance of Being Exact or Accurate
  

-Not serious at all-

Consequence of Error
  

-Occasional contact with others-

Contact With Others
  

-Once a month or more but not every week-

Frequency of Conflict Situations
  
Letters and Memos
  
Deal With Unpleasant or Angry People
  
Frequency of Decision Making
  
In an Enclosed Vehicle or Equipment
  
Public Speaking
  
Face-to-Face Discussions
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Deal With Physically Aggressive People
  
Very Hot or Cold Temperatures
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Cramped Work Space, Awkward Positions
  
Exposed to High Places
  
Electronic Mail
  
Outdoors, Under Cover
  
Exposed to Radiation
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Indoors, Not Environmentally Controlled
  
Exposed to Hazardous Conditions
  
In an Open Vehicle or Equipment
  
Extremely Bright or Inadequate Lighting
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Outdoors, Exposed to Weather
  
Time Pressure
  
Exposed to Whole Body Vibration
  
Exposed to Hazardous Equipment
  
Indoors, Environmentally Controlled
  
Exposed to Contaminants
  

-Once a week or more but not every day-

Letters and Memos
  
Time Pressure
  
Deal With Unpleasant or Angry People
  
Frequency of Conflict Situations
  
Face-to-Face Discussions
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Outdoors, Exposed to Weather
  
Very Hot or Cold Temperatures
  
In an Open Vehicle or Equipment
  
Outdoors, Under Cover
  
Exposed to Hazardous Equipment
  
Indoors, Not Environmentally Controlled
  
Extremely Bright or Inadequate Lighting
  
In an Enclosed Vehicle or Equipment
  
Exposed to Contaminants
  
Public Speaking
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Deal With Physically Aggressive People
  
Exposed to Disease or Infections
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  
Exposed to Whole Body Vibration
  
Indoors, Environmentally Controlled
  
Frequency of Decision Making
  
Exposed to High Places
  
Electronic Mail
  
Exposed to Radiation
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  

-Once a year or more but not every month-

Outdoors, Exposed to Weather
  
Outdoors, Under Cover
  
Public Speaking
  
Sounds, Noise Levels Are Distracting or Uncomfortable
  
Deal With Unpleasant or Angry People
  
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  
Deal With Physically Aggressive People
  
Exposed to Contaminants
  
Exposed to Minor Burns, Cuts, Bites, or Stings
  
Letters and Memos
  
Exposed to Hazardous Equipment
  
Frequency of Decision Making
  
Exposed to High Places
  
Indoors, Not Environmentally Controlled
  
Cramped Work Space, Awkward Positions
  
Exposed to Hazardous Conditions
  
Exposed to Disease or Infections
  
Indoors, Environmentally Controlled
  
Extremely Bright or Inadequate Lighting
  
Face-to-Face Discussions
  
Very Hot or Cold Temperatures
  
In an Open Vehicle or Equipment
  
Frequency of Conflict Situations
  
Time Pressure
  
Exposed to Whole Body Vibration
  
In an Enclosed Vehicle or Equipment
  
Electronic Mail
  
Exposed to Radiation
  
Telephone
  
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
  

-Regular (established routine, set schedule)-

Work Schedules
  

-Seasonal (only during certain times of the year)-

Work Schedules
  

-Serious-

Consequence of Error
  

-Slightly automated-

Degree of Automation
  

-Slightly close (e.g., shared office)-

Physical Proximity
  

-Slightly competitive-

Level of Competition
  

-Some freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very close (near touching)-

Physical Proximity
  

-Very high responsibility-

Responsibility for Outcomes and Results
  
Responsible for Others' Health and Safety
  

-Very important-

Importance of Being Exact or Accurate
  
Coordinate or Lead Others
  
Importance of Repeating Same Tasks
  
Deal With External Customers
  
Work With Work Group or Team
  
Pace Determined by Speed of Equipment
  

-Very important results-

Impact of Decisions on Co-workers or Company Results
  

-Very little freedom-

Freedom to Make Decisions
  
Structured versus Unstructured Work
  

-Very serious-

Consequence of Error
  

Task Ratings

- Importance Core-

Negotiate and arrange transport of goods with shipping or freight companies.
  
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  
Advise clients on transportation and payment methods.
  

- Importance Supplemental-

Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Retrieve stored items and trace lost shipments as necessary.
  
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Keep records of all goods shipped, received, and stored.
  
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  
Arrange insurance coverage for goods.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Maintain a supply of packing materials.
  
Assemble containers and crates used to transport items such as machines or vehicles.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  

- Relevance of Task Core-

Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  
Advise clients on transportation and payment methods.
  
Negotiate and arrange transport of goods with shipping or freight companies.
  

- Relevance of Task Supplemental-

Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Keep records of all goods shipped, received, and stored.
  
Arrange insurance coverage for goods.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Retrieve stored items and trace lost shipments as necessary.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  
Maintain a supply of packing materials.
  
Assemble containers and crates used to transport items such as machines or vehicles.
  
Send samples of merchandise to quality control units for inspection.
  

-Daily Frequency of Task (Categories 1-7) Core-

Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  
Negotiate and arrange transport of goods with shipping or freight companies.
  
Advise clients on transportation and payment methods.
  

-Daily Frequency of Task (Categories 1-7) Supplemental-

Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Keep records of all goods shipped, received, and stored.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  
Retrieve stored items and trace lost shipments as necessary.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Maintain a supply of packing materials.
  
Arrange insurance coverage for goods.
  

-Hourly or more Frequency of Task (Categories 1-7) Core-

Negotiate and arrange transport of goods with shipping or freight companies.
  
Advise clients on transportation and payment methods.
  
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  

-Hourly or more Frequency of Task (Categories 1-7) Supplemental-

Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Keep records of all goods shipped, received, and stored.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Assemble containers and crates used to transport items such as machines or vehicles.
  
Maintain a supply of packing materials.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Retrieve stored items and trace lost shipments as necessary.
  
Arrange insurance coverage for goods.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  

-More than monthly Frequency of Task (Categories 1-7) Core-

Advise clients on transportation and payment methods.
  
Negotiate and arrange transport of goods with shipping or freight companies.
  
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  

-More than monthly Frequency of Task (Categories 1-7) Supplemental-

Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Retrieve stored items and trace lost shipments as necessary.
  
Arrange insurance coverage for goods.
  
Maintain a supply of packing materials.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Keep records of all goods shipped, received, and stored.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  
Assemble containers and crates used to transport items such as machines or vehicles.
  
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  

-More than weekly Frequency of Task (Categories 1-7) Core-

Advise clients on transportation and payment methods.
  
Negotiate and arrange transport of goods with shipping or freight companies.
  
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  

-More than weekly Frequency of Task (Categories 1-7) Supplemental-

Arrange insurance coverage for goods.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Keep records of all goods shipped, received, and stored.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Assemble containers and crates used to transport items such as machines or vehicles.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  

-More than yearly Frequency of Task (Categories 1-7) Core-

Advise clients on transportation and payment methods.
  
Negotiate and arrange transport of goods with shipping or freight companies.
  
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  

-More than yearly Frequency of Task (Categories 1-7) Supplemental-

Arrange insurance coverage for goods.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Retrieve stored items and trace lost shipments as necessary.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Assemble containers and crates used to transport items such as machines or vehicles.
  
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Maintain a supply of packing materials.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Keep records of all goods shipped, received, and stored.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  

-Several times daily Frequency of Task (Categories 1-7) Core-

Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  
Advise clients on transportation and payment methods.
  
Negotiate and arrange transport of goods with shipping or freight companies.
  

-Several times daily Frequency of Task (Categories 1-7) Supplemental-

Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Keep records of all goods shipped, received, and stored.
  
Estimate freight or postal rates and record shipment costs and weights.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Maintain a supply of packing materials.
  
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Retrieve stored items and trace lost shipments as necessary.
  
Arrange insurance coverage for goods.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  

-Yearly or less Frequency of Task (Categories 1-7) Core-

Negotiate and arrange transport of goods with shipping or freight companies.
  
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  
Advise clients on transportation and payment methods.
  

-Yearly or less Frequency of Task (Categories 1-7) Supplemental-

Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  
Attach address labels, identification codes, and shipping instructions to containers.
  
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  
Arrange insurance coverage for goods.
  
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
  
Retrieve stored items and trace lost shipments as necessary.
  
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
  
Keep records of all goods shipped, received, and stored.
  
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
  
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  
Estimate freight or postal rates and record shipment costs and weights.
  

Education Training Experience

-On-Site or In-Plant Training-

None
  
Up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 10 years
  

-On-the-Job Training-

None or short demonstration
  
Anything beyond short demonstration, up to and including 1 month
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  

-Related Work Experience-

None
  
Over 1 month, up to and including 3 months
  
Over 3 months, up to and including 6 months
  
Over 6 months, up to and including 1 year
  
Over 1 year, up to and including 2 years
  
Over 2 years, up to and including 4 years
  
Over 4 years, up to and including 6 years
  
Over 8 years, up to and including 10 years
  

-Required Level of Education-

Less than a High School Diploma
  
High School Diploma (or GED or High School Equivalence Certificate)
  
Some College Courses
  
Associate's Degree (or other 2-year degree)
  
Bachelor's Degree