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Accountants
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Analyze financial information and prepare financial reports to determine or maintain record of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization.
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Accountants & Auditors
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Examine, analyze, and interpret accounting records for the purpose of giving advice or preparing statements. Install or advise on systems of recording costs or other financial and budgetary data.
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Adjustment Clerks
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Administrative Services Managers
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Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
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Agents & Business Managers of Artists, Performers, & Athletes
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Represent and promote artists, performers, and athletes to prospective employers. May handle contract negotiation and other business matters for clients.
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Auditors
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Examine and analyze accounting records to determine financial status of establishment and prepare financial reports concerning operating procedures.
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Billing & Posting Clerks & Machine Operators
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Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
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Billing, Cost, & Rate Clerks
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Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
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Billing, Posting, & Calculating Machine Operators
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Operate machines that automatically perform mathematical processes, such as addition, subtraction, multiplication, and division, to calculate and record billing, accounting, statistical, and other numerical data. Duties include operating special billing machines to prepare statements, bills, and invoices, and operating bookkeeping machines to co...
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Budget Analysts
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Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations. Analyze budgeting and accounting reports for the purpose of maintaining expenditure controls.
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Business Operations Specialists, All Other
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Chief Executives
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Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
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Compensation & Benefits Managers
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Plan, direct, or coordinate compensation and benefits activities and staff of an organization.
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Compensation, Benefits, & Job Analysis Specialists
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Conduct programs of compensation and benefits and job analysis for employer. May specialize in specific areas, such as position classification and pension programs.
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Correspondence Clerks
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Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
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Couriers & Messengers
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Pick up and carry messages, documents, packages, and other items between offices or departments within an establishment or to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
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Customer Service Representatives
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Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
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Customer Service Representatives, Utilities
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Data Entry Keyers
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Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
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Employment Interviewers, Private or Public Employment Service
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Interview job applicants in employment office and refer them to prospective employers for consideration. Search application files, notify selected applicants of job openings, and refer qualified applicants to prospective employers. Contact employers to verify referral results. Record and evaluate various pertinent data.
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Employment, Recruitment, & Placement Specialists
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Recruit and place workers.
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Executive Secretaries & Administrative Assistants
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Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
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File Clerks
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File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
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Financial Specialists, All Other
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First-Line Supervisors, Administrative Support
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First-Line Supervisors, Customer Service
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First-Line Supervisors/Managers of Office & Administrative Support Workers
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Supervise and coordinate the activities of clerical and administrative support workers.
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Gaming Cage Workers
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In a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other wo...
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General & Operations Managers
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Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or admi...
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Human Resources Assistants, Except Payroll & Timekeeping
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Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorize...
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Human Resources Managers
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Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.
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Human Resources Managers, All Other
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Human Resources, Training, & Labor Relations Specialists
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Human Resources, Training, & Labor Relations Specialists, All Other
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Industrial Production Managers
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Plan, direct, or coordinate the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specifications.
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Information & Record Clerks, All Other
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Interpreters & Translators
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Translate or interpret written, oral, or sign language text into another language for others.
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Interviewers, Except Eligibility & Loan
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Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
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Janitors & Cleaners, Except Maids & Housekeeping Cleaners
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Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning snow or debris from sidewalk.
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Legal Secretaries
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Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, motions, and subpoenas. May also assist with legal research.
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Mail Clerks & Mail Machine Operators, Except Postal Service
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Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
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Mail Clerks, Except Mail Machine Operators & Postal Service
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Mail Machine Operators, Preparation & Handling
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Management Analysts
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Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
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Medical Secretaries
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Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
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Miscellaneous Media & Communication Workers
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Office & Administrative Support Workers, All Other
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Office Clerks, General
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Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typin...
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Office Machine Operators, Except Computer
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Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
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Operations Research Analysts
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Formulate and apply mathematical modeling and other optimizing methods using a computer to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May develop related software, service, or products. Frequently concentrates on collecting and analyzing data and developing d...
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Order Clerks
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Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
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Other Business Operations Specialists
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Personnel Recruiters
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Seek out, interview, and screen applicants to fill existing and future job openings and promote career opportunities within an organization.
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Private Sector Executives
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Proofreaders & Copy Markers
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Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional errors.
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Public Relations Managers
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Plan and direct public relations programs designed to create and maintain a favorable public image for employer or client; or if engaged in fundraising, plan and direct activities to solicit and maintain funds for special projects and nonprofit organizations.
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Receptionists & Information Clerks
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Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
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Secretaries & Administrative Assistants
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Secretaries, Except Legal, Medical, & Executive
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Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
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Shipping, Receiving, & Traffic Clerks
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Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
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Statement Clerks
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Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
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Statistical Assistants
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Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
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Statisticians
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Engage in the development of mathematical theory or apply statistical theory and methods to collect, organize, interpret, and summarize numerical data to provide usable information. May specialize in fields, such as bio-statistics, agricultural statistics, business statistics, economic statistics, or other fields.
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Switchboard Operators, Including Answering Service
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Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
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Tax Preparers
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Prepare tax returns for individuals or small businesses but do not have the background or responsibilities of an accredited or certified public accountant.
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Training & Development Managers
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Plan, direct, or coordinate the training and development activities and staff of an organization.
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Training & Development Specialists
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Conduct training and development programs for employees.
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Word Processors & Typists
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Use word processor/computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
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