- Description
- Work Activities
- Abilities
- Interests
- Knowledge
- Wages
- Skills
- Work Values
- Work Styles
- Related Degrees
- Work Context
- Task Ratings
- Education
Job Description: Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Baggage Porters and Bellhops spend a lot of their time Handling and Moving Objects. They are naturally good at Static Strength, Oral Expression, Trunk Strength, and Speech Recognition. Baggage Porters and Bellhops are typically characterized as being Realistic and Conventional. They are usually very knowledgable about Customer and Personal Service, English Language, and Public Safety and Security and are skilled at Service Orientation and Reading Comprehension.
Work Activities
Handling and Moving Objects
Establishing and Maintaining Interpersonal Relationships
Performing General Physical Activities
Performing for or Working Directly with the Public
Assisting and Caring for Others
Making Decisions and Solving Problems
Identifying Objects, Actions, and Events
Processing Information
Judging the Qualities of Things, Services, or People
Updating and Using Relevant Knowledge
Getting Information
Organizing, Planning, and Prioritizing Work
Communicating with Supervisors, Peers, or Subordinates
Coordinating the Work and Activities of Others
Monitor Processes, Materials, or Surroundings
Evaluating Information to Determine Compliance with Standards
Resolving Conflicts and Negotiating with Others
Operating Vehicles, Mechanized Devices, or Equipment
Communicating with Persons Outside Organization
Training and Teaching Others
Estimating the Quantifiable Characteristics of Products, Events, or Information
Coaching and Developing Others
Scheduling Work and Activities
Developing and Building Teams
Thinking Creatively
Controlling Machines and Processes
Provide Consultation and Advice to Others
Interpreting the Meaning of Information for Others
Interacting With Computers
Guiding, Directing, and Motivating Subordinates
Inspecting Equipment, Structures, or Material
Analyzing Data or Information
Selling or Influencing Others
Monitoring and Controlling Resources
Performing Administrative Activities
Documenting/Recording Information
Developing Objectives and Strategies
Staffing Organizational Units
Abilities
Static Strength
Oral Expression
Trunk Strength
Speech Recognition
Extent Flexibility
Speech Clarity
Oral Comprehension
Selective Attention
Problem Sensitivity
Stamina
Far Vision
Near Vision
Gross Body Coordination
Time Sharing
Multilimb Coordination
Written Comprehension
Spatial Orientation
Auditory Attention
Dynamic Strength
Control Precision
Manual Dexterity
Perceptual Speed
Category Flexibility
Memorization
Deductive Reasoning
Finger Dexterity
Information Ordering
Inductive Reasoning
Depth Perception
Flexibility of Closure
Arm-Hand Steadiness
Written Expression
Speed of Limb Movement
Visual Color Discrimination
Fluency of Ideas
Originality
Hearing Sensitivity
Response Orientation
Visualization
Mathematical Reasoning
Reaction Time
Speed of Closure
Night Vision
Gross Body Equilibrium
Peripheral Vision
Glare Sensitivity
Number Facility
Rate Control
Sound Localization
Interests
Realistic
Conventional
Social
Enterprising
Investigative
Artistic
Knowledge
Customer and Personal Service
English Language
Public Safety and Security
Transportation
Psychology
Education and Training
Computers and Electronics
Administration and Management
Sales and Marketing
Foreign Language
Geography
Sociology and Anthropology
Clerical
Mathematics
Philosophy and Theology
Communications and Media
Personnel and Human Resources
Law and Government
Telecommunications
Production and Processing
History and Archeology
Economics and Accounting
Mechanical
Wages
Michigan
$41,090
District of Columbia
$25,580
Nevada
$25,320
New York
$25,010
Wyoming
$23,080
California
$22,420
Massachusetts
$21,200
Washington
$21,180
Virginia
$20,710
Alaska
$20,650
Virgin Islands
$20,450
Connecticut
$20,020
Illinois
$19,870
Hawaii
$19,810
South Dakota
$19,620
Indiana
$19,590
Oregon
$19,310
Pennsylvania
$19,250
Maine
$19,230
North Carolina
$19,130
Minnesota
$19,010
Georgia
$18,980
Colorado
$18,960
Iowa
$18,900
Maryland
$18,880
Vermont
$18,870
Arizona
$18,820
New Jersey
$18,650
New Hampshire
$18,570
Kentucky
$18,560
Rhode Island
$18,510
Florida
$18,120
Wisconsin
$18,120
Idaho
$18,040
Alabama
$18,020
Mississippi
$17,960
Texas
$17,960
Ohio
$17,930
North Dakota
$17,910
Oklahoma
$17,850
Utah
$17,810
Montana
$17,710
Tennessee
$17,700
Louisiana
$17,690
Puerto Rico
$17,600
New Mexico
$17,420
Missouri
$17,370
Arkansas
$17,210
South Carolina
$17,120
West Virginia
$16,180
Skills
Service Orientation
Reading Comprehension
Critical Thinking
Coordination
Active Listening
Social Perceptiveness
Speaking
Monitoring
Judgment and Decision Making
Complex Problem Solving
Instructing
Time Management
Active Learning
Learning Strategies
Operation Monitoring
Writing
Operation and Control
Persuasion
Management of Personnel Resources
Negotiation
Systems Evaluation
Systems Analysis
Mathematics
Troubleshooting
Quality Control Analysis
Management of Material Resources
Management of Financial Resources
Programming
Work Values
Relationships
Support
Independence
Working Conditions
Achievement
Recognition
Work Styles
Self Control
Integrity
Cooperation
Dependability
Concern for Others
Stress Tolerance
Independence
Social Orientation
Initiative
Attention to Detail
Adaptability/Flexibility
Achievement/Effort
Leadership
Innovation
Persistence
Analytical Thinking
Related University Degree Programs
Work Context
Contact With Others
Face-to-Face Discussions
Work With Work Group or Team
Spend Time Standing
Physical Proximity
Outdoors, Exposed to Weather
Spend Time Walking and Running
Frequency of Decision Making
Very Hot or Cold Temperatures
Telephone
Deal With External Customers
Freedom to Make Decisions
Spend Time Making Repetitive Motions
Deal With Unpleasant or Angry People
Indoors, Environmentally Controlled
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Importance of Being Exact or Accurate
Outdoors, Under Cover
Importance of Repeating Same Tasks
Sounds, Noise Levels Are Distracting or Uncomfortable
In an Enclosed Vehicle or Equipment
Responsible for Others' Health and Safety
Frequency of Conflict Situations
Spend Time Bending or Twisting the Body
Exposed to Contaminants
Responsibility for Outcomes and Results
Impact of Decisions on Co-workers or Company Results
Coordinate or Lead Others
Structured versus Unstructured Work
Consequence of Error
Time Pressure
Degree of Automation
Public Speaking
Indoors, Not Environmentally Controlled
Extremely Bright or Inadequate Lighting
Level of Competition
Letters and Memos
Electronic Mail
Exposed to Hazardous Equipment
Cramped Work Space, Awkward Positions
Spend Time Keeping or Regaining Balance
Spend Time Kneeling, Crouching, Stooping, or Crawling
Duration of Typical Work Week
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Pace Determined by Speed of Equipment
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Disease or Infections
In an Open Vehicle or Equipment
Deal With Physically Aggressive People
Spend Time Sitting
Spend Time Climbing Ladders, Scaffolds, or Poles
Work Schedules
Exposed to Hazardous Conditions
Exposed to High Places
Exposed to Whole Body Vibration
Exposed to Radiation
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
-40 hours-
Duration of Typical Work Week
-A lot of freedom-
Freedom to Make Decisions
Structured versus Unstructured Work
-About half the time-
Spend Time Walking and Running
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Bending or Twisting the Body
Spend Time Keeping or Regaining Balance
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Sitting
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
-Completely automated-
Degree of Automation
-Constant contact with others-
Contact With Others
-Contact with others about half the time-
Contact With Others
-Contact with others most of the time-
Contact With Others
-Continually or almost continually-
Spend Time Standing
Spend Time Making Repetitive Motions
Spend Time Walking and Running
Spend Time Bending or Twisting the Body
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Sitting
-Every day-
Face-to-Face Discussions
Frequency of Decision Making
Outdoors, Exposed to Weather
Indoors, Environmentally Controlled
Outdoors, Under Cover
Exposed to Contaminants
Telephone
Very Hot or Cold Temperatures
Sounds, Noise Levels Are Distracting or Uncomfortable
In an Enclosed Vehicle or Equipment
Indoors, Not Environmentally Controlled
Time Pressure
Deal With Unpleasant or Angry People
Extremely Bright or Inadequate Lighting
Frequency of Conflict Situations
Public Speaking
Exposed to Hazardous Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Electronic Mail
Cramped Work Space, Awkward Positions
Exposed to Disease or Infections
Letters and Memos
Exposed to Minor Burns, Cuts, Bites, or Stings
In an Open Vehicle or Equipment
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to High Places
Exposed to Radiation
Exposed to Hazardous Conditions
Deal With Physically Aggressive People
-Extremely competitive-
Level of Competition
-Extremely important-
Work With Work Group or Team
Deal With External Customers
Importance of Repeating Same Tasks
Importance of Being Exact or Accurate
Coordinate or Lead Others
Pace Determined by Speed of Equipment
-Extremely serious-
Consequence of Error
-Fairly important-
Pace Determined by Speed of Equipment
Coordinate or Lead Others
Importance of Repeating Same Tasks
Importance of Being Exact or Accurate
Deal With External Customers
Work With Work Group or Team
-Fairly serious-
Consequence of Error
-High responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Highly automated-
Degree of Automation
-Highly competitive-
Level of Competition
-I don't work near other people (beyond 100 ft.)-
Physical Proximity
-I work with others but not closely (e.g., private office)-
Physical Proximity
-Important-
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Coordinate or Lead Others
Deal With External Customers
Work With Work Group or Team
Pace Determined by Speed of Equipment
-Important results-
Impact of Decisions on Co-workers or Company Results
-Irregular (changes with weather conditions, production demands, or contract duration)-
Work Schedules
-Less than 40 hours-
Duration of Typical Work Week
-Less than half the time-
Spend Time Keeping or Regaining Balance
Spend Time Sitting
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Spend Time Walking and Running
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Standing
-Limited freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Limited responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Minor results-
Impact of Decisions on Co-workers or Company Results
-Moderate responsibility-
Responsible for Others' Health and Safety
Responsibility for Outcomes and Results
-Moderate results-
Impact of Decisions on Co-workers or Company Results
-Moderately automated-
Degree of Automation
-Moderately close (at arm's length)-
Physical Proximity
-Moderately competitive-
Level of Competition
-More than 40 hours-
Duration of Typical Work Week
-More than half the time-
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Spend Time Walking and Running
Spend Time Bending or Twisting the Body
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
Spend Time Sitting
-Never-
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Radiation
Exposed to Whole Body Vibration
Exposed to High Places
Exposed to Hazardous Conditions
Exposed to Disease or Infections
In an Open Vehicle or Equipment
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Minor Burns, Cuts, Bites, or Stings
Deal With Physically Aggressive People
Exposed to Hazardous Equipment
Electronic Mail
Cramped Work Space, Awkward Positions
Spend Time Sitting
Indoors, Not Environmentally Controlled
Letters and Memos
Spend Time Kneeling, Crouching, Stooping, or Crawling
Extremely Bright or Inadequate Lighting
Spend Time Keeping or Regaining Balance
Public Speaking
Time Pressure
Indoors, Environmentally Controlled
Exposed to Contaminants
In an Enclosed Vehicle or Equipment
Outdoors, Under Cover
Telephone
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Frequency of Decision Making
Spend Time Making Repetitive Motions
Outdoors, Exposed to Weather
Spend Time Bending or Twisting the Body
Sounds, Noise Levels Are Distracting or Uncomfortable
Very Hot or Cold Temperatures
Frequency of Conflict Situations
Deal With Unpleasant or Angry People
Face-to-Face Discussions
Spend Time Walking and Running
Spend Time Standing
-No contact with others-
Contact With Others
-No freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-No responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-No results-
Impact of Decisions on Co-workers or Company Results
-Not at all automated-
Degree of Automation
-Not at all competitive-
Level of Competition
-Not important at all-
Pace Determined by Speed of Equipment
Coordinate or Lead Others
Deal With External Customers
Importance of Repeating Same Tasks
Work With Work Group or Team
Importance of Being Exact or Accurate
-Not serious at all-
Consequence of Error
-Occasional contact with others-
Contact With Others
-Once a month or more but not every week-
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
Public Speaking
Deal With Physically Aggressive People
Exposed to Hazardous Conditions
Sounds, Noise Levels Are Distracting or Uncomfortable
Cramped Work Space, Awkward Positions
Time Pressure
Letters and Memos
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to High Places
Telephone
Exposed to Whole Body Vibration
Outdoors, Under Cover
Frequency of Decision Making
Outdoors, Exposed to Weather
Face-to-Face Discussions
Electronic Mail
Indoors, Not Environmentally Controlled
In an Enclosed Vehicle or Equipment
Very Hot or Cold Temperatures
Extremely Bright or Inadequate Lighting
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Radiation
In an Open Vehicle or Equipment
Exposed to Disease or Infections
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Hazardous Equipment
Indoors, Environmentally Controlled
Exposed to Contaminants
-Once a week or more but not every day-
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
In an Enclosed Vehicle or Equipment
Very Hot or Cold Temperatures
Letters and Memos
Telephone
Sounds, Noise Levels Are Distracting or Uncomfortable
Time Pressure
Face-to-Face Discussions
In an Open Vehicle or Equipment
Outdoors, Exposed to Weather
Electronic Mail
Public Speaking
Frequency of Decision Making
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Exposed to Disease or Infections
Exposed to Hazardous Equipment
Exposed to High Places
Exposed to Contaminants
Cramped Work Space, Awkward Positions
Indoors, Not Environmentally Controlled
Outdoors, Under Cover
Indoors, Environmentally Controlled
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Hazardous Conditions
Deal With Physically Aggressive People
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
Exposed to Radiation
-Once a year or more but not every month-
Public Speaking
Deal With Physically Aggressive People
Sounds, Noise Levels Are Distracting or Uncomfortable
Frequency of Conflict Situations
Time Pressure
Outdoors, Under Cover
Extremely Bright or Inadequate Lighting
Exposed to Minor Burns, Cuts, Bites, or Stings
Deal With Unpleasant or Angry People
Very Hot or Cold Temperatures
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Contaminants
Letters and Memos
Face-to-Face Discussions
Cramped Work Space, Awkward Positions
Frequency of Decision Making
Exposed to Hazardous Equipment
Outdoors, Exposed to Weather
Exposed to Hazardous Conditions
Indoors, Environmentally Controlled
Indoors, Not Environmentally Controlled
Exposed to Radiation
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Exposed to Whole Body Vibration
In an Enclosed Vehicle or Equipment
Exposed to High Places
Electronic Mail
In an Open Vehicle or Equipment
Exposed to Disease or Infections
Telephone
-Regular (established routine, set schedule)-
Work Schedules
-Seasonal (only during certain times of the year)-
Work Schedules
-Serious-
Consequence of Error
-Slightly automated-
Degree of Automation
-Slightly close (e.g., shared office)-
Physical Proximity
-Slightly competitive-
Level of Competition
-Some freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very close (near touching)-
Physical Proximity
-Very high responsibility-
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
-Very important-
Importance of Being Exact or Accurate
Coordinate or Lead Others
Importance of Repeating Same Tasks
Work With Work Group or Team
Deal With External Customers
Pace Determined by Speed of Equipment
-Very important results-
Impact of Decisions on Co-workers or Company Results
-Very little freedom-
Structured versus Unstructured Work
Freedom to Make Decisions
-Very serious-
Consequence of Error
Task Ratings
- Importance Core-
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Greet incoming guests and escort them to their rooms.
Receive and mark baggage by completing and attaching claim checks.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Assist physically challenged travelers and other guests with special needs.
Transport guests about premises and local areas, or arrange for transportation.
Maintain clean lobbies or entrance areas for travelers or guests.
Deliver messages and room service orders, and run errands for guests.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Explain the operation of room features such as locks, ventilation systems, and televisions.
- Importance Supplemental-
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Pick up and return items for laundry and valet service.
Compute and complete charge slips for services rendered and maintain records.
Page guests in hotel lobbies, dining rooms, or other areas.
Complete baggage insurance forms.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Relevance of Task Core-
Assist physically challenged travelers and other guests with special needs.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Receive and mark baggage by completing and attaching claim checks.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Transport guests about premises and local areas, or arrange for transportation.
Maintain clean lobbies or entrance areas for travelers or guests.
Greet incoming guests and escort them to their rooms.
Deliver messages and room service orders, and run errands for guests.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Relevance of Task Supplemental-
Pick up and return items for laundry and valet service.
Page guests in hotel lobbies, dining rooms, or other areas.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Compute and complete charge slips for services rendered and maintain records.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Complete baggage insurance forms.
-Daily Frequency of Task (Categories 1-7) Core-
Maintain clean lobbies or entrance areas for travelers or guests.
Deliver messages and room service orders, and run errands for guests.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Transport guests about premises and local areas, or arrange for transportation.
Receive and mark baggage by completing and attaching claim checks.
Assist physically challenged travelers and other guests with special needs.
Greet incoming guests and escort them to their rooms.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
-Daily Frequency of Task (Categories 1-7) Supplemental-
Pick up and return items for laundry and valet service.
Page guests in hotel lobbies, dining rooms, or other areas.
Complete baggage insurance forms.
Compute and complete charge slips for services rendered and maintain records.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
-Hourly or more Frequency of Task (Categories 1-7) Core-
Greet incoming guests and escort them to their rooms.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Receive and mark baggage by completing and attaching claim checks.
Transport guests about premises and local areas, or arrange for transportation.
Maintain clean lobbies or entrance areas for travelers or guests.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Assist physically challenged travelers and other guests with special needs.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Deliver messages and room service orders, and run errands for guests.
-Hourly or more Frequency of Task (Categories 1-7) Supplemental-
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Compute and complete charge slips for services rendered and maintain records.
Pick up and return items for laundry and valet service.
Complete baggage insurance forms.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Page guests in hotel lobbies, dining rooms, or other areas.
-More than monthly Frequency of Task (Categories 1-7) Core-
Explain the operation of room features such as locks, ventilation systems, and televisions.
Assist physically challenged travelers and other guests with special needs.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Transport guests about premises and local areas, or arrange for transportation.
Deliver messages and room service orders, and run errands for guests.
Greet incoming guests and escort them to their rooms.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Maintain clean lobbies or entrance areas for travelers or guests.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Receive and mark baggage by completing and attaching claim checks.
-More than monthly Frequency of Task (Categories 1-7) Supplemental-
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Complete baggage insurance forms.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Compute and complete charge slips for services rendered and maintain records.
Page guests in hotel lobbies, dining rooms, or other areas.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Pick up and return items for laundry and valet service.
-More than weekly Frequency of Task (Categories 1-7) Core-
Deliver messages and room service orders, and run errands for guests.
Assist physically challenged travelers and other guests with special needs.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Receive and mark baggage by completing and attaching claim checks.
Maintain clean lobbies or entrance areas for travelers or guests.
Transport guests about premises and local areas, or arrange for transportation.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Greet incoming guests and escort them to their rooms.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
-More than weekly Frequency of Task (Categories 1-7) Supplemental-
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Page guests in hotel lobbies, dining rooms, or other areas.
Complete baggage insurance forms.
Compute and complete charge slips for services rendered and maintain records.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Pick up and return items for laundry and valet service.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
-More than yearly Frequency of Task (Categories 1-7) Core-
Explain the operation of room features such as locks, ventilation systems, and televisions.
Assist physically challenged travelers and other guests with special needs.
Deliver messages and room service orders, and run errands for guests.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Transport guests about premises and local areas, or arrange for transportation.
Greet incoming guests and escort them to their rooms.
Maintain clean lobbies or entrance areas for travelers or guests.
Receive and mark baggage by completing and attaching claim checks.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
-More than yearly Frequency of Task (Categories 1-7) Supplemental-
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Pick up and return items for laundry and valet service.
Page guests in hotel lobbies, dining rooms, or other areas.
Compute and complete charge slips for services rendered and maintain records.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Complete baggage insurance forms.
-Several times daily Frequency of Task (Categories 1-7) Core-
Deliver messages and room service orders, and run errands for guests.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Maintain clean lobbies or entrance areas for travelers or guests.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Receive and mark baggage by completing and attaching claim checks.
Transport guests about premises and local areas, or arrange for transportation.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Assist physically challenged travelers and other guests with special needs.
Greet incoming guests and escort them to their rooms.
-Several times daily Frequency of Task (Categories 1-7) Supplemental-
Page guests in hotel lobbies, dining rooms, or other areas.
Pick up and return items for laundry and valet service.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Compute and complete charge slips for services rendered and maintain records.
Complete baggage insurance forms.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
-Yearly or less Frequency of Task (Categories 1-7) Core-
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Assist physically challenged travelers and other guests with special needs.
Deliver messages and room service orders, and run errands for guests.
Maintain clean lobbies or entrance areas for travelers or guests.
Transport guests about premises and local areas, or arrange for transportation.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Greet incoming guests and escort them to their rooms.
Receive and mark baggage by completing and attaching claim checks.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
-Yearly or less Frequency of Task (Categories 1-7) Supplemental-
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Compute and complete charge slips for services rendered and maintain records.
Complete baggage insurance forms.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Page guests in hotel lobbies, dining rooms, or other areas.
Pick up and return items for laundry and valet service.
Education Training Experience
-On-Site or In-Plant Training-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 6 months, up to and including 1 year
Over 10 years
-On-the-Job Training-
None or short demonstration
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
-Related Work Experience-
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
Over 10 years
-Required Level of Education-
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Some College Courses
Bachelor's Degree
Master's Degree
First Professional Degree - awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession
Doctoral Degree